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The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

I had my first consultant appointment yesterday, regarding a hernia condition that was flagged by an NHS consultant earlier this year. I saw Dr Richard Novell. In the lead-up to the appointment, I had managed to get the referral paperwork, but no scan imagery. On meeting Dr Novell, he informed me that scans were useless anyway for Hernia diagnosis, and he then proceeded to examine me. After this, he told me that I didn’t have a hernia, when I asked about the fact that another specialist had examined me and thought differently, he agreed that doctors tend to give different answers. My issue, is not that he dosen’t agree with another consultants opinion (as well as the person who conducted Ultrasound) but that I am currently in pain, which is harming the quality of my life, and when asked about next steps to resolve this, he had nothing to offer, when pushed he offered to speak to a colleage for a second opinion. So in terms of empathy, it's pretty frustrating, and I have to be honest, it's a complete waste of time from my perspective.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

My experience at The Portland Hospital was exceptional from start to finish. The facilities were outstanding, creating a calm and comfortable environment throughout my stay. From the moment we arrived, we felt genuinely cared for and supported. The midwives at The Portland Hospital were truly remarkable. They were highly skilled, attentive, and consistently present, which made me feel safe and reassured at every stage of the process. Their professionalism and warmth created an atmosphere where I could fully trust that both my baby and I were in the best hands. After the birth, the level of care continued to be outstanding. The team was incredibly helpful with everything from breastfeeding support to physiotherapy guidance, ensuring that I felt confident and well looked after as a new mother. I am deeply grateful for the care we received and can wholeheartedly recommend The Portland Hospital to anyone seeking exceptional maternity services.

Mr Debashis Ghosh

Breast Surgeon, General Surgeon

From my very first interaction with Dr. Ghosh, I felt an immense sense of relief. He eased my anxiety about the entire situation, taking the time to patiently review all my scans and explain the potential next steps in a way I could clearly understand. He also gave me the space to ask every question I had, never making me feel rushed. Dr. Ghosh operated on me twice—first for the lumpectomy and then for the perforator flap reconstruction. In both cases, he made sure I fully understood the procedures, and he visited me the morning of each surgery to ensure I felt comfortable and prepared. Afterward, he arranged regular follow-up appointments to monitor my healing and address any concerns. Overall, I feel incredibly fortunate to have had Dr. Ghosh as my surgeon and as one of the first doctors supporting me through this cancer journey.

Ms Shikha Kapur

Obstetrician & Gynaecologist

Ms Shikha did my surgery for full hysterectomy. It all went very well my recovery wasn’t that smooth after but soon after I got better with the help of shika and team constantly checking in on me and me being able to reach out. At a very stressful time. I haven’t really got words that praise shika enough. Her efforts for diognoses and the care since have been priceless. Already (and only a little after a week) I am seeing life changing results , having suffered 27 years day in day out. If I hadnt have gone that day for my consultation we would still be in the hellish life limbo dead end… thanks Shika my life ahead is looking brighter and the care and support from her is overwhelming. The kindnest most thourough and earnest person in this field I have ever met and I can’t recommend her enough…. Thank you shika. Sophie S.

Mr Abdul Kasem

Breast Surgeon

I have been under Mr Kasem’s care since 2022, through two separate breast cancer diagnoses, and I could not ask for a more exceptional consultant. He is consistently thorough, calm, and reassuring, and he explains every step of the process in a way that immediately puts you at ease. My most recent follow-up appointment was no different — he took the time to listen, answer every question, and ensure that I left with complete clarity and confidence. His expertise is outstanding, but equally important is the kindness and compassion he shows at every stage. I genuinely feel safe in his care, and I would not want to be under the guidance of anyone else. I cannot recommend him highly enough.

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

The toilets were yet again filthy. For the second time I complained. I appreciate that nothing will change, but I discussed not only with the nurse, but also with front desk that the hygiene level was very low indeed. In a private facility this is a disgrace. Further, I found that any details given on a prior visit had not updated onto the current registration form. While I came in after 6.30 pm, i have seen the awful queues for registration at earlier times. Your reception person was on his own and was also on his own on the prior visit, and the paperwork took far too long. You need more than one person on the front desk. Overall, the clinic is poor.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The receptionist and the nurse were lovely. However, the consultant made me feel like I wasn’t heard at all, I didn’t really get to talk about anything I wanted to talk about because every time I tried to I was cut off and told I would have to speak to someone else about that but I was confused as I was speaking about the issue I was there for. I also felt like I was penalised for my gp making a mistake and did feel very uncomfortable by the end of the consultation. Which made me quite sad as this is an issue I’ve been dealing with for a couple of years and I feel like I’m still getting no where with it.

Lanarkshire Private Clinic

Diagnostics & Testing, General Practice (GP), + 6 more

This was my first experience of private health care. All staff are welcoming the clinic is very clean. It was self service to Refreshments but that's not to clear. I think it would've been nicer to be offered a beverage when you check in. I found myself being forced into this option as the nhs weren't listening. I met with Dr. Howie (GP) I found it such a relief just to be heard. It has only taken 1 visit and 1 review appointment to help with my menopause issues. i have been suffering for many years and it has ovly taken 3 months to solve going private. Thank you!!

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

From the surroundings to the therapists, mentors,guest liaison, nursing, kitchen and cleaners the welcome, friendly approach is like a massive hug. The cohort that I’ve had the pleasure of sharing my journey makes settling in and feeling welcome so much easier. There is no judgement here, from the moment you enter, the detox plan is in place, the accommodation is spacious, clean, modern and super comfortable. Nobody speaks or treats you like a patient, it’s a ‘family’ feeling where you trust the people around you to do everything they can to help you, and they do!

Mr Chakri Munipalle

General Surgeon

The whole process of the day was so professional and personal. From the nurse who took me to theatre taking an interest in my job (and recommending a book - Lem Sissay) To the catering lady (who made sure i was fedcand watered) ,and the ward nurse who went through next steps and made sure I was ok you go home with my wife and daughter. Finally Dr Munipalle was consummate professional. I couldn't of asked for more. Keep being amazing people! Thank you Simon

᠎ Bethany Rose Willson

Dietitians

Had a follow-up with Beth recently about ongoing recovery from GI symptoms. Her guidance has been exceptional. She takes a clinical yet empathetic approach to GI symptom recovery, tailoring every step to my needs rather than using a one-size-fits-all plan. Her recommendations are practical, well-explained, and easy to implement, making a difficult recovery feel structured and achievable.

Peninsula Heart Clinic

Cardiology

My appointment was with Cardio Consultant Dr Guy Haywood and It is impossible to speak higher than the time I had with him. He is extremely caring, studied all my past results from previous tests, explained anything I needed to know referring me for further test, arranged very quickly. I am very pleased I am under his car and have every confidence in him and his expert knowledge.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I would like to thank Dr Manojit Sinha for his wonderful care in the procedure I had and a massive thank you to the two ladies and gentleman who helped they were outstanding. From the moment arrived until I left after my procedure I felt totally looked after everything was explained and everyone went above and beyond to provide excellent professional care and support.

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

I’m very grateful to Dr Karoshi for seeing me the same day and for always treating me with such kindness. I’ve been his patient for a few years and he consistently explains everything clearly and makes me feel heard. He is not only an exceptional doctor but also a genuinely good person who treats his patients with real care. I always feel well looked after.

Dr Sudipta Sen

Paediatrician

Dr Sen has been an incredible help to our daughter and our entire family - we are so thankful to have found her and cannot recommend her services highly enough. Her expertise, professionalism and compassion are outstanding. We are also very grateful for Chloe - whose responsiveness, efficiency and warmth with every interaction has been amazing.

Mr Sami El Daief

Obstetrician & Gynaecologist

Professional, answered all questions - explained in-depth, and understanding and patient when unsure Dr. El Daief reassured me with my concerns and what my options could be. Made me feel at ease and in safe hands. So I could make the decision on my own. Rebecca is amazing and prompt, always on point. Highly recommended.