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Mr Jonathan Webb

Orthopaedic Surgeon

5 months ago, in July-2025, Jonathan Webb and his team performed a Total Knee Replacement (known as a TKR) on my left knee. I could not have wished for a better experience and outcome. If anyone reading this post is considering a TKR and is choosing a surgeon I honestly don't think you will find a better option. I'm 65 years old and have had a pretty active and sporty life - but nothing hugely out of the ordinary. A year ago my [old] knee was beginning to give up - I was walking with a limp, stairs were getting difficult and cycling / other activities were getting so difficult that I was doing less and less. My life was being heavily impacted by my knee and it felt like my world was getting smaller and harder. An MRI confirmed that my knee joint was at its end of life - the cartilage was gone and arthritis was active. The NHS, for all the good that it does, was going to be a long wait and I also learned that you, the patient, don't get to choose your surgeon. So I decided to go privately. I met with a few surgeons and made an easy decision to work with Jonathan. He was engaging, caring, deeply experienced and had even had a TKR himself (do read the blog on his website... it's a good representation). Recovering after the operation is quite testing. The knee replacement is a major bit of surgery - it takes quite a long time to recover and there's quite a bit of pain during the first month or two. But if you take the painkillers properly, use the ice packs, elevate your leg and do the physio exercises (which make a big difference to your recovery) then you should come through it with a new knee and, speaking for myself, a new life. So, 5 months on from the operation, I'm doing all the things I did 10+ years ago. I'm back to taking the dog on long remote walks, long cycle rides and doing all the things I thought I'd never do again. Honestly - having the TKR has transformed my life. Most importantly, I believe that Jonathan Webb (and his team) is largely responsible for my hugely positive outcome. I've spoken with lots of people who've had a TKR and the ones who've been treated by Jonathan all seem to have had a better experience and a better outcome. Quite apart from the physical side, meeting and working with Jonathan was also superbly enjoyable and, at times, great fun. He's a great bloke as well as the most highly skilled surgeon (IMHO). I did and would again trust Jonathan with my knee and also, in fact, my life. I cannot recommend him highly enough.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

We went today for our gender scan. The waiting room was lovely and was nice to have a drink and biscuit whilst waiting. We were early and went in not long after our appointment time. Once in the scan the two ladies were lovely and so friendly. Our baby was being difficult and didn’t want us to see what gender they were. They checked everything else for us and did all the measurements and checks which we were grateful for. The ladies did everything they could to not have our journey wasted. I first was sent for a wee, then a walk and a hot drink. Baby was still sitting cross legged whilst cuddling the cord so told us to go shopping and then come back. Once arriving back the lady told us to sit and wait and she’ll come get us once she could. Wasn’t waiting long and went back in. Finally was able to see our babies gender. The Ladies loved seeing our baby, laughed with us about their movements as they were active and couldn’t reassure us more that our baby was happy and healthy. Thank you so much for a wonderful experience. We didn’t have the best first experience with NHS but this had made up for it. Will forever recommend this place to friends and family.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

We were lucky enough to get into the appointment before our allotted time. Mr Mohammad seemed like a very nice person, but I felt very rushed, I wasn’t shown the MRI scan, The situation was not explained to us in depth,just offered options of an injection or surgery involving “metal work” which scared me somewhat. So I chose the injection as seemed a less scary choice to start with. We were told this would be put forward, then we left , all taking about five minutes, not really very reassuring. Hopefully I may get another chance for someone to explain what the operation with the “ metal work” would involve. So I would feel more confident with what needs to be done

Mrs Ami Shukla

Obstetrician & Gynaecologist

Ami Shukla is the first gynaecologist who listened to me and understood my concerns and worries. I left feeling reassured that my issues will now be looked at properly. Before seeing Ms Shukla I was feeling really lost I found GP's don't really understand womens health. I was previously put on antidepressants and was told that I was feeling a certain type of way because this was all in my head and this was put down to mental health when in realitiy my HRT needed looking at. The HRT was not quite right which is why I booked into see Ami Shukla who has now put my mind at ease and is helping me with my women issues. I highly recommend Ms Shukla to everyone.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

We first went 4 years ago with our first son and had 4 scans. We are pregnant again and just had our final scan which would be our 3rd/4th this pregnancy and every time we go the ladies are just a pleasure. So kind, so thorough and just lovely lovely people. We had Lisa today asked she is so nice, patient and a lovely person. There is usually a young girl at reception who is lovely but today there was a different lady who possibly was having a bad day as she was not welcoming not friendly. Possibly didn’t want to be at work and she had the impression she couldn’t be bothered. But it wouldn’t stop me from going as everyone else is always great

Optegra Eye Hospital Hampshire

Ophthalmology

The clinic staff were all friendly and very helpful. I was asked if I remembered the procedure for my first op and as it was only 6 weeks previously I was able to remember what happened, This time the eye drops drops were administered in a different way, ie several quite close together and I was very surprised that the op procedure was very different than before, so I wish I had known that in advance. I once can assume that each surgeon has their own way of operating . I had no idea that water was going to be used or that fact that it was going to be painful rather than uncomfortable. Disappointing after such a good visit the first time.

Dr Charles Loh

Plastic Surgeon

Dr Charles, the consultant was excellent and I would 100 percent recommend him. He is polite and caring, takes his time to ensure that patient feels comfortable and understands the options, and very effective and precise. He helps with any anxiety, and is very professional. I’ve had several moles removed, including a more complex larger one, and I am satisfied with the progress during the recovery period, and the results of the others removed, and with the support that I have been given. Thank you Dr Charles for your support, and I have recommended for my family to make an appointment with yourself, along with friends. .

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

Greeted by friendly staff and seen at my appointment time. Following a basic health check, the procedure was explained in detail and I was taken to a treatment room for the Gastroscopy to begin. Throat spray was applied, blood pressure and oxygen levels were monitored throughout the procedure, then the camera was inserted via the mouth into the oesopagus and stomach. The process was painless but a little discomfort was felt and took no longer that 10 minutes in total. I was then taken to a recovery room and discussed the treatment findings.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was naturally very apprehensive about the procedure but was met with friendly reassurance at every stage of the process. Everyone was very helpful, always very anxious to answer all questions, and very keen to help in any and every way. All procedures were carefully explained and it was always made sure I’d understood and was happy to proceed. I can’t speak highly enough of all the care I received from every member of staff I met at every stage of the process

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I’ve never liked the NHS GP system. Ten minutes feels rushed and it isn’t suitable for those who want to pro actively look after their health and longevity. Luckily I’ve had a great experience with Ezra / Zenvité. Being able to schedule an appointment online at a time / day suitable for my busy schedule is perfect. I’m also able to get any medication required delivered to my door. Having regular check ins gives me peace of mind that my health is in order.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I was very early for the appointment so was encouraged to go to cafe and assured I would be called when they were ready. The receptionist answered our questions with a friendly manner. The nurse was very attentive and explained the procedure whilst preparing the cannular. She even brought blankets as it was chilly in the room. The cardiologist gave time to explain the findings afterwards and advised regarding medication. Excellent service!

Dr. Wisam Alwan

Dermatologist

I recently visited Dr Alwan for some assistance with a lower leg rash that was significantly impacting me and I needed answers as to what it was and how it could be treated. Dr Alwan was very understanding and took time to listen to my history and concerns as well as asked helpful questions. I left with a diagnosis and treatment plan which were clearly explained and felt a lot better in myself after the appointment. Thank you very much.

Mrs. Lorraine Grover

Nurse, Psychotherapist

I had a recent initial consultation with Lorraine and the experience was very positive and helpful. Lorraine listened to me and the issues I was experiencing, and then not only provided me with advice I needed but also reassurance. Lorraine is very friendly, easy to talk openly with and clearly has a wealth of experience to draw upon.

Professor Adam Fox OBE

Paediatrician

We saw Dr David Mass, who works with Prof Fox at ACE. He was kind, knowledgeable and showed a strong interest in both my sons treatment and development of OIT as a treatment for everyone. He really made an effort to ensure both my son and I were comfortable with every aspect of the treatment.

Mr Jamie Griffiths

Orthopaedic Surgeon

From referral through consultation and surgery, Mr Griffiths has been an excellent communicater. He provided clear guidance and reassurance at every stage of my hip surgery, and I felt well supported throughout my care. I feel very fortunate to have had Mr Griffiths as my surgeon

Mr Oliver Dean Stone

Orthopaedic Surgeon

Although I am a new patient of Mr Stone I feel completely confident in his ability to correct my wrist problem. He is the only consultant who has explained in detail my problem and taken a comprehensive history whilst taking into account my life style. Thank you