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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

The Catalyst Clinic

Chemical Pathology, Cosmetic (Aesthetic) Medicine, + 1 more

I can’t recommend The Catalyst Clinic highly enough. From the very first consultation, it was clear that this is a clinic operating at an entirely different level. Dr Ethan has an exceptional bedside manner — calm, attentive, and genuinely thoughtful. He takes the time to listen properly, asks the right questions, and explains complex medical concepts in a way that feels reassuring rather than overwhelming. You never feel rushed, dismissed, or spoken down to. There’s a real sense that he is tailoring care to you as an individual, not following a generic template. What stood out most was the balance between deep scientific knowledge and humanity. Dr Ethan is clearly extremely knowledgeable, but he delivers that expertise with warmth, patience, and respect. It builds immediate trust. The clinic itself feels professional, discreet, and well run, with a strong emphasis on safety, evidence-based care, and long-term health rather than quick fixes. If you’re looking for a clinician who combines cutting-edge medicine with genuine care and excellent communication, The Catalyst Clinic is outstanding.

Mr Hrsikesa (Rishi) Sharma

Plastic Surgeon

I came to Dr Sharma wanting to address some insecurities of mine, which was met with kindness and understanding from the get go. After I explained to Dr Sharma what I wanted to address he thoroughly went through the procedure and what I could expect with realistic results. After a 2 week grace period to reflect on our previous conversation, I knew I wanted to go ahead with the procedure with Dr Sharma as I knew he understood what I wanted and his expertises would be best. After my procedure and a few weeks of healing, I knew I made the right decision. My healing has been exceptional and easy, I couldn’t be happier with my results, they are truly better than I could have ever imagined! From start to finish Dr Sharma has been a great support, answering all questions and concerns I have and making sure my healing journey continues to be perfect.

Dr David Hunter

Obstetrician & Gynaecologist

I had a hysterectomy with Dr David Hunter in mid-November through the Cross Border Directive after spending years stuck on HSE waiting lists. For so many years I was back and forth to my GP with symptoms from a large fibroid that was genuinely ruining my life. At 41, I was struggling to even walk up the stairs without feeling completely out of breath and exhausted. Dr Hunter was the first doctor I felt truly listened to me and offered real solutions. From the very first consultation right through to post-op care, he was incredibly kind, reassuring and professional. He's a gem of a man. I’m now two months post-op and I honestly feel amazing, like I’ve got my life back. I can’t recommend Dr Hunter highly enough, especially if you’re suffering with fibroids. He has made such a huge difference to my quality of life and I'm so hugely grateful.

The Lister Hospital, part of HCA Healthcare UK

Cardiology, Cardiothoracic Surgery, + 12 more

Once I arrived on the day of my surgery, the nurses were great in making sure I was fully prepared. The only questionable experience I had was that the physio who visited me before the surgery caused some confusion, as the exercises she showed me to do during the first three weeks were not what Prof. Field had said. Also it seemed odd that the physio visited me before the surgery, rather than after. Hence I ended up staying the night and saw Yannis, a different physio, the following morning, who was incredibly helpful. However, the experience overall was great, and Prof. Field and Dr Hussain, along with the day and night nurses, made me feel very comfortable and looked after me well.

Mr Ahsan Sheeraz

Orthopaedic Surgeon

We would like to thank Dr. Sheeraz for the excellent care he provided to my father. He was professional and thorough throughout the consultation. He conducted a detailed examination of my father’s knee and clearly explained the diagnosis and next steps, which gave us confidence and reassurance. He took the time to address all our concerns and listened carefully to each issue we raised. We especially appreciated that he also spoke with my mother and offered helpful advice on maintaining bone health as she ages. His guidance was practical and easy to understand. We felt listened to and well cared for, and we are grateful for his expertise and attentive approach.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

My operation was 3.5 months ago, my check up appointment was supposed to be 4-6 weeks after. This got postponed 4/5 times due to apparent emergency surgery that was known a week in advance each time. I rang and spoke to the surgeons secretary when it was postponed again and I couldnt make the new date due to work, it kept getting postponed and explained I was having problems ( wound opening multiple times and infection ) I was told to leave work, I explained i couldn't due to my job and working away on that date over two weeks, she said we'll if you don't want the new date then don't have it. She was very rude and tone was awful.

Dr Edward Seward

Gastroenterologist

The most important thing for a patient undergoing a medical procedure is the trust between the patient and the doctor From the assessment meeting, followed by the brief consultation with Dr. Seward, and throughout the medical procedure, I felt that I was being treated in the most professional manner possible. Dr. Seward demonstrated extensive knowledge, professionalism, and confidence, and created a comfortable atmosphere between us, providing clear information throughout the entire process. I would even venture to say that, to a certain extent, a friendly rapport developed between us.

Mr Nikhil Nanavati

Orthopaedic Surgeon

I was seen on time and the waiting time was short which is always a bonus! I was attending a follow-up appointment for my toenail that had been removed several weeks previously by Mr Nanavati. My toenail was checked for signs of infection and reassurance was given that everything was healing well and as expected. The overall experience was very positive, especially given that the issues with my toenail were prolonged, prior to first visiting Mr Nanavati. All signs of infection have now cleared and I am able to walk pain free.

Mr Rahul Lunawat

Urologist

I paid privately to have kidney stones removed because of long delays on the NHS. Mr Lunawat was well prepared in the initial consultation to quickly and efficiently take the steps needed to ensure the appointments and procedures went smoothly. He answered my many questions with a very caring and reassuring attitude both before and after the operation. He also arranged a program of aftercare. So on the whole l was very pleased with his professionalism and beside manner.

Mr Shaheen Khazali

Obstetrician & Gynaecologist

I came to Dr. Khazali with an MRI and severe pain from adenomyosis and a fibroid. He was able to address all treatment options in details and he shared both the latest state of the art approaches as well as his long practical experience. What also stood out to me after struggling with such a complicated illness was that I felt not only treated, but genuinely heard and understood. I felt comfortable asking questions, expressing my concerns, and advocating for myself.

Mr Peter Driscoll

General Surgeon

As I suffer with acute anxiety about medical procedures, it was vital that I found someone who would be sympathetic to my feelings and dealt with carefully. Peter Driscoll was exactly the right person for me. Clearly a highly skilled and experienced professional, he set my mind at ease and tailored his interactions such that I felt wholly comfortable with the procedure. It was an excellent experience and I am very grateful to him.

Total Hearing

Audiology, Ear Care

I could not praise Rekesh highly enough! I have a narrow right ear canal and so was somewhat concerned as to how difficult the 'procedure' might be - but I need not have worried; it was totally pain-free with no discomfort whatsoeve and, as a result, I would not hesitate to recommend this practice. I shall be returning again, when required, with complete confidence. Thank you Rekesh!

Spire Leeds Hospital

Tues the 20th Jan was my first appointment 6 weeks after my robotic assisted total knee replacement. MR Veysi showed kindness and respect, to me and my Husband, during my appointment. Reassuring me about my expected recovery. And if needed I could see him again if I had any further concerns. But he was very happy with my progress, which would continue to improve.

Spire Healthcare Abergele Clinic

My experience at Spire Healthcare Abergele Clinic was excellent. All of the staff were highly professional, but also genuinely warm and kind. From the moment I arrived, I was made to feel very welcome and at ease. The atmosphere was calm and reassuring, and the care I received throughout was outstanding. I wouldn’t hesitate to recommend the clinic.

Spire Southampton Hospital

Breast Surgery, Cardiology, + 20 more

I had a prostate biopsy at the Spire Southampton. All the staff I encountered were friendly and professional. The hospital was clean and the private room I had was large, clean and full of the usual amenities that were all operational. My only slight negative would be the car parking which was a challenge at certain times