Find your trusted Doctor

Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

had a right knee replacement with Mr. Sam Rajaratnam just over two weeks ago on 3rd November 2025, and what I had feared would be a difficult and painful operation turned out to be completely painless. Sam is extremely kind, patient and reassuring — perfect for someone as nervous as I was. I had delayed doing this surgery for a year and a half and even cancelled the operation twice before finally going through with it! Mr. Rajaratnam has built an outstanding team, including an exceptionally experienced anaesthetist, Dr. Barry Philips; a kind and highly competent nurse consultant, Ms. Christine Howis; and an excellent senior physiotherapist, Felicitas Gatti, who visits me at home to guide my post-operative exercises. I was also extremely impressed by all the medical staff at the Cleveland Clinic hospital, who provided exceptional care throughout my stay. Whilst at the Cleveland, Sam visited me daily, and even came in today after my staples were removed to check on my progress. Mr. Rajaratnam’s expertise is evident—he has performed over 7,000 knee replacements—and the level of care and support I received was extraordinary. I was expecting a significant increase in pain once the stronger medication stopped a week after surgery, but to my surprise, I remained completely pain-free. I am extremely grateful to Sam and his wonderful team. I’ll be back for my other knee as soon as I’m up and running again!

Quality Dental : Horsham

Dentistry

I would not go back to this dental practice again.. I was booked in to have an extraction by a surgeon who I have since found out only comes in on a Tuesday. I was not that impressed with her bedside manner or the Nurse.. I was extremely traumatised and told them I was nervous. The extraction took a really long time and was not an easy removal and was extremely uncomfortable. I was shaking like a leaf and afterwards,, I was basically dismissed and sent away without being offered any form of empathy. I’ve since had terrible problems and I’m in a lot of pain four days later. I rang the dentist this morning. who then informed me that the surgeon only comes in once a week and I needed to go back to my own dentist, which is quite a drive away. I’m not impressed at all and would definitely not return. Also, the Dental practice is obviously undergoing some sort of renovation. The waiting room was a blank white room with no window extremely uninviting, no music not good when you are an extremely nervous patient waiting to have a horrible procedure done .not a good experience for me I’m afraid.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

I travelled by car from the north west to the Kingsbridge Diagnostic Centre, tucked in behind the Kings Hall. Parking was difficult to find, and as the letter instructed me to arrive 15 minutes early, I anxiously clambered out, leaving my husband to park the car while I located the building and the correct floor. The reception staff were mediocre at best, though I did manage to get checked in. Once called through, the procedure itself was completed and an outcome provided. However, the consultant was abrupt and condescending. While I appreciate that private healthcare is under pressure due to NHS waiting times, this is not the standard of service I would expect for something I am paying for. The assistant involved in the process appeared either tired or lacking job satisfaction in their role. Altogether, the atmosphere was dispiriting, and I could not wait to leave the building and be on my way.

Online Psychiatry

Child & Adolescent Psychiatry, Psychiatry, + 2 more

Good evening, Today I received the official confirmation that I have passed my viva, and as I promised, I wanted to share this happiness with you. I am writing with overwhelming joy, remembering your support and the help that I will never forget. Thank you, Doctor, from the bottom of my heart—you truly saved my life. Before contacting you, I felt I had nothing, yet in less than a year I was able to complete my thesis. It is something I could hardly believe. Thank you again for the kindness you have shown in helping someone like me. I am currently arranging my trip to Saudi Arabia next week on Wednesday, and I will return for graduation next summer. I would like to ask whether you recommend that I continue the medication. If so, my current prescription lasts month, I may need to request more, as I found that only the first medication I used is available in Saudi Arabia.

Mr Jason Ho

Ophthalmologist

I initially approached Mr Ho because I had an epiretinal membrane and a cataract, and Mr Ho is an expert in both. He is amiable and knowledgeable and answered all my questions confidently. A decision was made to deal with the cataract first. Surgery was performed by Mr Ho at the St John and St Elizabeth Hospital. Everyone was friendly and efficient, which helped to allay my nervousness. The procedure was completely painless and uneventful. When fully reclined, listening to music and gazing at the lights was actually quite soothing. After the 15 or 20 minute procedure I was returned to my room and given lunch. An hour and a half later I was allowed to go home. At the post op appointment two weeks later everything was found to be fine. My vision was found to be 20/20, most unusual when there is an epiretinal membrane. I'm very happy with the result.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

Couldn't fault the hospital at all. It is clean, and a very welcoming environment, but of course is absolutely down to the people that run it. Every single member of staff I came across - whether in my pre op assessment appointment, or during my surgical visit - was incredibly kind, patient, and so easy to get along with. I have had few good experiences when it comes to hospital visits, but the two times I've been at The Lister Hospital, I have spoken to and laughed with so many workers. My nurse Rasheed was an absolute gem, and was brilliant with my family when they came to the room after surgery. Whether it was the nurse that helped me to the loo, the people on reception, the physio - every single person I interacted with made it such a calm and positive experience, their kindness will stay with me so thank you very much

Dr Ozan Hanci

Paediatrician

Our experience with Dr Hanci was really positive. We felt, both my husband and I, that he tailored the consultations to both us as parents, but also communicated with our daughter brilliantly, putting her at ease, and ensured she was involved with the process on her terms. Dr Hanci was professional, thorough, empathetic and patient. The nurses were also very caring and diligent with their manner. My only slight feedback would be that there was a bit of confusion by the reception team/s, who advised us that Dr Hanci wasn't working on the day of our appointment, but other than that, a positive experience, given it is/can be a concerning time for families.

Mrs Vicki Broughton

Cosmetic Doctor, Nurse

As always I had an excellant experience with Vicky for my filler treatment. Vicky is incredibly professional, caring, supportive. She always takes time to to listen to what you want to achieve and will give excellant advise of ways to achieve what you want. The process is always fully explained and the process. Gives really good advise on aftercare. I feel completely safe and comfortable in Vicky’s hands. I would only ever trust Vicky with my treatments and I would highly recommend her to anyone considering aesthetics treatments.

Endocare Diagnostics

Gastroenterology

The staff were absolutely brilliant. So very friendly whilst remaining professional. My appointment was for 11.30 and whilst I accept there is always some waiting time I didn't expect 2 hours. I had another doctor appointment for 2.20 and I was beginning to panic that I would not be ablecto attend. My other complaint,along with several other patients was how very cold the rooms were We were sat in our winter coats and still feeling the cold. Paul, a staff member did eventually turn the heating on/up.

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

“My experience at Harley Clinic went far beyond medical care. The entire team treated me with a level of kindness, professionalism, and humanity that I will never forget. From the first consultation to my recovery, every member of the clinic showed genuine care, patience, and respect. Their standards, their attention to detail, and their warm approach made a challenging moment in my life much easier. Harley Clinic is not just a medical facility—it is a place where people are truly cared for.”

Ms Alison Luther

General Surgeon

I was referred to the breast clinic after finding a lump in my breast at 8 months pregnant and still being there 12 weeks PP. Ms Alison Luther was professional, informative, reassuring and made me feel very relaxed and at ease for what wasn’t a very pleasant reason to be there for. She reassured me that my lump was nothing to worry about but assured me if anything changed that I could come back. She really made a not so pleasant issue be a pleasant experience and I’m grateful for that.

North Wales Eye Specialist Centre

Ophthalmology

I have been a patient for a number of years I find the experience completely professions It’s a nice relaxed area Staff all make you feel comfortable and explain things clearly and are happy to answer any questions I have the utmost respect and trust in Mrs mathews and I always feel I’m Getting the best treatment for my condition I needed an extra procedure at my last visit it was promptly arranged and carried out at same appointment . Excellent care

Mr Hariom Sur

Urologist

My visit was for a 6 monthly check up and as usual I was met wiith a professional yet warm and friendly atmosphere. Mr. Hariom Sur and the entire team made the whole experience as good as it possibly could be. Upon leaving I was also lucky enough to encounter Lynne, who carried out my immunotherapy treatments, and Laura, who was present at my initial diagnosis - again such warm and friendly people. I salute you all and thank you for all you do.

Mr Toby Briant-Evans

Orthopaedic Surgeon

Such an excellent surgeon, we had a plan and I worked so hard to ensure to be physically fit and ready, the surgery went like a dream and no pain or real discomfort. I would thoroughly recommend. Takes time to listen, explained everything, and I would encourage everyone to just have a local. No anaesthetic to contend with an recovery is brilliant

Ms Erika Manzo

Obstetrician & Gynaecologist

I have seen this doctor several times, including for a minor surgical procedure, and she has always been extremely attentive and professional. Today’s procedure was done very quickly and almost painlessly, and I felt fully supported throughout. I am truly grateful for her care and would highly recommend her.

Miss Christina Summerhayes

Breast Surgeon

Whatever the situation, I have always found Miss Summerhayes to be reassuring and empathetic. During a recent visit, she took the time to address my anxiety in relation to surgery and helped me to seek advice from experts in a related field, so that we could make a properly informed decision.