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Moorfields Private Eye Hospital

Ophthalmology

Very unorganised, got the bill twice with no explanation. Called and had to speak with 3 people and still no one knew what bill was correct. The Surgent secretary told me to ignore one of the invoices which turned out was wrong. First time I arrived for the consultation I was told that the surgent who I was going to see wasn’t there and they advised me to go home. It turned out he was there and waiting for me. Second time they couldn’t find my file and didn’t know what to do or why I was there. 3rd time lucky you would think, I was told to wait in the waiting room and I did without being told there were two waiting rooms and I was in the wrong room and the surgent called me and wondered if I was on my way. On the positive the surgent and the operation was great but I do wish it was a bit more organised and that the information given to the patients was with a follow up to everyone involved.

Professor Melvin Lobo

General (Internal) Medicine

I've only seen Dr Lobo once, so my experience is still limited, but he seemed very knowledgeable about my obscure problems. Time will tell whether his hypotheses are correct, but so far he seemed to have a very practical approach and a concrete plan moving forward. When it came to my appointment, he was timely and polite. The wait time for his appointment was very reasonable (2-3 weeks), and he produced the letter for my appointment very quickly (<24h). My only criticism is that the default pharmacy used by London Bridge Hospital clinicians is Pharmacierge, and it seems to be very expensive. The Low Dose Naltrexone I was prescribed was £239, but only £66 when shopping around. Dr Lobo kindly rerouted the prescription to another pharmacy, but I would suggest to at least inform the patients about certain costs and letting them know about more sensible options.

Mr Christopher Brew

Orthopaedic Surgeon

Prior to surgery I was provided with all relevant information relating to what would happen and the aftercare that needed to be put in place to support me once I had completed my surgery and was returning home. I found the process efficient and without complication. I followed all the advice given to me by the medical team and I am pleased to say, I was able to resume my life enabling me to, drive without pain and returned to work within 5 weeks of my surgery (albeit a phased return) but I successfully completed 3 weeks and am now returning to normal working hours. Without this surgery I would not have been able to live my life, to put into simple terms - the surgery has 'given me my life back' for which I will be internally grateful, thank you. I can now go back to living my life which sounds a bit dramatic but is in fact TRUE!

Mr Sanjeev Lakshaman Chitnis

Orthopaedic Surgeon

I recently visited dr chitnis with a wrist injury that had been ongoing since February this year. He was very professional and was able to tell me my MRI results promptly and answer all questions that I had. He then got me booked in for surgery, he explained in great detail which procedures I would be having and what to expect. I was very nervous for the surgery but he was quick to put my mind at ease. I’ve since seen him at a few follow up appointments for dressing/stitch removal and then also to check the mobility of my wrist after surgery. He gave me physio/exercise and scar massage instructions, explaining to me very clearly what to do and what to expect at each stage of my recovery. I felt extremely at ease at all appointments and am very grateful he was able to rectify my injury.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

Harpenden Medical

Allergy Medicine, Diagnostics & Testing, + 9 more

I was intrigued by the services offered, as they seemed too good to be true. I'm a mid-life woman, starting to worry more about my overall health and wellbeing but didn't want to burden the NHS with curiosity! I really just wanted to have an MOT, to spot any underlying issues or potential health concerns. I was really impressed with the whole set up - state of the art machines, beautiful and clean building - with the most relatable, down-to-earth and professional team of experts. I felt in safe hands, and I had all the advice, tests and support I needed to give me a 12 month clean bill of health but with some advice on how to improve and maintain my health and wellbeing. Highly recommended!

Mr Maninder Kalkat

Cardiothoracic Surgeon

My first appointment with Mr Kalkat was on Zoom at Herefordshire County Hospital. While he came across a very professional, I think virtual consultations are less than ideal. I was admitted to The Harborne Hospital very quickly for lung cancer surgery and was taken aback by the empathy and warmth I felt from him when he visited me before surgery. His explanations were very clear and he was very calming. Following surgery he spent a long time going through the outcome with my daughter, a Stage 4 Lung Cancer sufferer. He visited me every day and guided me through my recovery. I couldn’t recommend him highly enough.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

Arrived at diagnostics centre and was just expecting a consultation with a further appointment for procedure was feel anxious but was made to feel welcomed and reassured by all receptionist was really pleasant as was my nurse Eileen I believe her name to be. I then met Mr Muen who was very polite, reassuring and empathetic. To my surprise my procedure was carried out within this appointment saving me further anxieties, travel and time. I was absolutely taken back by the complete professionalism of all at Kingsbridge Thank you from an extremely happy patient.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I recently visited Lanthorn Clinic in Farringdon for an advanced blood test and a shoulder ultrasound, and the whole experience was genuinely excellent. The team were positive, helpful and incredibly efficient throughout. The clinic itself is spotless, with a clean and relaxing aesthetic that immediately puts you at ease. Every member of staff I interacted with was friendly, professional and made the process feel straightforward from start to finish.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

Dr Haus is a master of his craft. I have been visiting Dr Haus for several years now for a variety of treatments, including lasers and injectables. He is extremely knowledgeable, passionate and caring, and my results, due to his artistic eye and precise skill speak for themselves. Dr. Haus's clinic is immaculate, spotless, beautiful and relaxing and the staff are so friendly, efficient and capable; nothing is too much trouble. Outstanding!

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The professionalism extended seamlessly to Spire Parkway Hospital, the entire team. Every member, nurses, clinical staff, and support personnel, was consistently kind, efficient, and supportive. On the day of my surgery, they created an environment where I felt safe, informed, and respected. Their coordination was flawless, and it was clear that they operate with mutual trust and a shared commitment to patient wellbeing. Thank you Sunita W.

Mr Andrew Pieri

Breast Surgeon

Andrew is just amazing. Makes you feel so at ease. I had wanted my surgery for 25 years and finally found the courage to go after a recommendation. I had confidence and trust in him after my first face to face consultation. I wasn’t sure exactly how I wanted things to look but he gave me his time and patience and we decided a plan together and it is honestly one of the best decisions I have ever made. Thank you so much for changing my life.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Dr Arjun Prakash

Gastroenterologist

Apart from the fact that they we're running over an hour late the whole experience was absolutely amazing. I was put at ease from the moment I arrived until the moment I left. Everything was explained well and I felt listened to and looked after. For such an invasive procedure it was a much better experience than I was expecting. Dr Prakash and the team were incredible.

Mr Phil Simpson

Orthopaedic Surgeon

My experience was first rate , with everything explained clearly at the outset. My operation was successful and I am already feeling a huge improvement in my mobility and have no pain. Mr Simpson was highly competent and I felt really confident in his knowledge and ability to conduct the surgery successfully. I would highly recommend Mr Simpson and his team.

Ms Kerrie Ann McAllister

ENT Surgeon

Kerrie was brilliant with our daughter, from diagnosis through to surgery, and post surgery care. She genuinely listened to us, and explained the surgeries required that would help out daughter. We felt at ease with Kerrie in charge and have already recommended her to several patients. We'd not hesitate to return to her if needed, but hopefully not!