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Duality Healthcare Newry

Audiology, Diagnostics & Testing, + 5 more

I had the misfortune to talk to Dr. Declan Morgan, co-founder of Duality via Teleconference, or rather be spoken down to. Arriving late and in an evidently bad mood to the call, complaining about previous patients issues being 'complex', Dr. Morgan dismissed my 25yr medical history including diagnoses, seizures, medication and family history. With regards to family history, he regarded their diagnoses for pernicious anemia as a "quasi-diagnosis", sowing doubt on the ongoing medical care recieved by my family - without any evidence to do so. He initially refused to read any of the medical history supplied to him, and spent the entire call telling me how much of a disaster it is to self-medicate an ongoing potential autoimune disease without once asking me about my symptoms, or why I had begun to self inejct with B12, instead telling me to stop despite this self-medicating having massive improvement of life (depression, fatigue, tremors, numb/tingling in digits). The entire call felt like a patronising session in telling me not to self medicate, despite that being the entire purpose of the call, I was seeking medical help to get a diagnosis so that I dont have to manage the symptoms alone. His demenor was dismissive, patronising, and dangerous - he outright refused to look at the provided genetic results that show I have multiple genetic markers for b12 and folate deficiency which is why I was self medicating. But instead of looking at the history, he sowed doubt into the diagnosis of my relatives (Sister, Mother, Great-Grandmother) and completely ignored the requests for more tests such as Intrinsic Factor, homocysteine, Active B12, MMA or a variety of other diagnostic tools which could help confirm or disprove the possible diagnosis of b12 deficiciency. Given the medical history which left me feeling completey inhuman without b12 supplementation, it felt very callous and dismissive to instruct me to cease all supplementation and medication for 3+ months before seeking further diagnostic testing. I was so furious after this call for days that I seriously considered cancelling my Duality membership. I have rarely experienced such a terrible bedside manner and I was left with such a terrible impression I really am no longer sure whether Duality Healthcare is a service I want to support. I have monthly calls with another doctor and her bedside manner and feedback has been instrumental in my weightloss on mounjaro and treating gout and other issues, if the experience with other doctors (both in Omagh and Newry) weren't as positive and reassuring then I would most certainly have cancelled. As it stands, I'm still in two minds.

Spencer Private Hospital Canterbury

Pain Management, General Surgery, + 6 more

Interpersonal communication with the Dr felt tense, dismissive and confusing. asking me if I’m prepared for examination and that it was sent in a letter 3 months ago which when looking at the wording says “potential examination at next visit” with no instructions on preparing or what the examination entails, I still don’t really know what he meant because it was then dismissed that he won’t do it then but I’m u sure on how I was meant to be prepared beyond being there in person, the conversation made me flustered and if he’d just started that conversation saying he’d like to do the examination rather than talking about the 3 month old letter and me feeling like I’d missed something because he couldn’t tell me the date of the letter beyond it was send to my email there and then so it felt like a pointless and wasteful conversation because the letter was just stating it rather than necessary preparation information. It felt like a waste of time and the last time I saw him he was very dismissive of me telling him wider symptoms that feel related to why I was there it was very undermining and made me feel stupid for saying things that could actually be related to the main symptoms and relevant for him to know. I’m unsure if his attitude was dismissive because it was relating to women’s health issues but as someone working with women’s health patients it’s a common experience unfortunately. A note to add, I believe my first meeting with him probably wasn’t helped by the fact I was 10 minutes late despite parking up with plenty time however Canterbury hospital is so big and with no directions I got very lost finding the right area and I had to ask 2 members of staff to find it, now knowing it’s simple and more direction information in advance could have avoided this. Overall not a great experience.

Nightingale Hospital

Nursing, Nutrition, + 3 more

Firstly I want to say a huge thanks to the nightingale in general. I’m struggling to put into words quite what an impact this place has had on me. I am healthier in body and soul. I have felt heard and seen. I have grown. I both realise how validly difficult some of my lived experiences have been whilst simultaneously learning from others just how lucky I am. I want to give a particularly big shout out to everyone involved in cleaning and maintenance to help this crumbling building also grow along side us. I also want to shout out all of the staff on floor 4. Again I am lost for words as to express how much of an impact they had on me as a human. Particularly shout out to nana for always being present and warm and sharing music with me. To Nordia for reminding me to put my health first. To Anna for just ALWAYS taking good care of me. To Mohammed for sharing how my soul works with kind words. To everyone who took me out for escorted leave to feel less boxed in and had a laugh and helped me feel like a real individual with a voice. All of this being said I know that there are still some things that run a bit deeper, more systemic, that need to be changed. I will be back with some more feedback on these aspects soon but for now it feels most important to say THANK YOU!!!!! (No AI was used in this letter of thanks)

Dr Deven Vani

Gastroenterologist, General (Internal) Medicine

I saw Dr Vani following a number of incidents of chest pain. I had 3 meetings with Dr Vani. The first to discuss my symptoms the second for endoscopy to investigate these symptoms and a final meeting to review the outcome of these investigations. I found Dr Vani to be thorough, professional and reassuring. In the first meeting he questioned me in detail regarding my symptoms and went on to explain how these would be investigated. The explanation managed my expectations for the endoscopy which was in turn swiftly arranged. The endoscopy cannot be described as a pleasant experience however the procedure was quick and every effort made to reassure me and make me as comfortable as I could be. My thanks to Dr Vani and the team supporting him for how well this was done. The final meeting was fortunately good news for me but importantly Dr Vani identified that I had been prescribed medication that was not needed. If I had remained on this medication there was potential for long term life changing consequences. I have clearly benefited from the the investigation and advice. I would certainly recommend Dr Vani to others.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, General Surgery, + 7 more

From the moment you step into The Lister Hospital until the moment you leave, the experience is truly outstanding. Every member of staff I encountered was kind, respectful, and professional, making me feel welcome and well cared for throughout my visit. The facilities are spotless and well-maintained, creating a comfortable and reassuring environment. I especially appreciated the thoughtful touches like complimentary coffee and water, which made the experience even more pleasant. Reception staff were warm and courteous, treating me with genuine respect and attention. It’s clear that patient care and comfort are top priorities here. I have only good things to say about The Lister Hospital. Thank you to all the staff for your dedication and excellence—you made a real difference in my experience.

Miss Monica Berrangé

Cosmetic Doctor

I’ve been seeing Monica at Facemed for over 10 years, and I couldn’t be happier with the care and results I’ve received. The practice is immaculate, modern, and welcoming, and the staff are always friendly, professional, and attentive. Monica is truly exceptional — her expertise with Botox and her eye for natural, balanced results are second to none. She takes the time to listen, explain, and ensure you always look your best without ever feeling overdone. Appointments are always on time and run seamlessly, which reflects the professionalism of the entire team. I can’t recommend Facemed Aesthetics and Monica highly enough — every visit is an outstanding experience!

Dr Angela Tewari

Dermatologist

Dr Tewari is not only highly professional and an expert in her field but she is also very kind and empathetic. She showed genuine interest in my situation and talked through all the options open to me. In addition, I was particularly impressed with Dr Tewari’s secretary who was aware I was trying to make an appointment before I went on holiday. She informed Dr Tewari and Dr Tewari very kindly fitted me in. Thank you again for your compassion, expertise and for fitting me in at short notice. The care I received has made a significant difference and I would have no hesitation in recommending Dr Tewari; in fact I already have!

Mrs Ami Shukla

Obstetrician & Gynaecologist

I would highly recommend Mrs Shukla to anybody needing a gynecologist, I have never received such kind and caring service from another medical professional like this. It is very clear that she cares deeply about her profession and in turn the way she cares for her patients. From my very first visit through surgery and aftercare Mrs Shukla provided all the information I needed and I felt like I was in very good hands, even the nurses couldn't speak highly enough about the way she cares for patients post surgery,which I definitely experienced, she definitely wants the best care possible for her patients and I felt this.

Dr Lafina Diamandis

General Practitioner

I’m incredibly grateful to Dr. Lafina for helping me through a difficult period when I was dealing with persistent and painful headaches. From the very first visit, she took the time to listen carefully, ask the right questions, and thoroughly explore possible causes. Her thoughtful approach and genuine concern made all the difference. Thanks to her care and guidance, my headaches have improved significantly, and I feel like I have my life back. I truly appreciate her expertise, patience, and kindness. Highly recommend!

Mr Adam Lomax

Orthopaedic Surgeon

On my initial meeting with Adam , he was very informative assessing my foot and explained everything, which made me feel I was in excellent hands . He was very professional and again very reassuring on the day of the operation . He is a very easy and likeable consultant , always taking time to discuss anything you want to ask and answered any questions I had . He was brilliant from my initial meeting with, to the operation and the follow up meeting I had with him Thank you very much for doing a superb job Adam .

Dr. Jacqueline Radley

General Practitioner, Primary Care Doctor

So glad I visited Dr Radley. Menapause symptoms aren’t insignificant and was great to talk to a specialist who listened and understood. I felt able to be open and discuss all my concerns. The advice offered was tailored to my health status with the pluses (more of them) and negatives explained fully. Feel so positive about seeking help from Dr Radley and taking proactive steps towards my future health

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

My train was late into Gloucester and I was 25 minutes late for the appointment. Andrew was very kind about the situation and still saw me. He was very very professional throughout and made me feel very comfortable. As always he was very thorough and clear about the results of the various tests. He was also very proactive in recommending a monkey pox booster and a gonorrhoea vaccination.

Core LDN

Pain Management, Physiotherapy, + 1 more

I had an initial consultation with Britany and have since been working with her on a personal rehab programme to proactively strengthen my core, glutes and legs. She has been brilliant. I'm really enjoying the sessions, they are challenging but she has expert physiological advice and I feel like I'm making great progress. Highly recommend the 1-to-1s. Worth the investment.

GenesisCare Surrey

Oncology

The treatment I received was first class. The staff were always extremely helpful and caring. We experienced some issues when the equipment rooom had faults and the staff worked extremely hard and effectively to overcome the issues and ensure the program of treatment was completed without any undue delays. Overcoming problems quickly is a sign of effective management

Lyfe Health - Bristol Downend

Chiropractic, Nutrition, + 4 more

Extremely happy with my experience at this clinic. Had a very painful tendinopathy which has now fully healed. I was given a detailed assessment, followed by targeted exercises with 1-1 PT, soft tissue massage and a course of shockwave therapy. I am not in pain any more and I keep doing the prescribed exercises to strengthen the muscle to avoid further issues.

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I have had a very good experience at PSM, everyone there is very professional, understanding and friendly. I have been seeing Erin who has been an excellent physio, very understanding and skilled. She always takes the time to listen, adapt to my needs, and all the exercises I have been given have really helped me feel better after being in pain for months.