GenesisCare Surrey
Rosalind Franklin Close, Guildford, United Kingdom, GU2 7AW
Specialties:
Oncology
22 specialists
1 healthcare follower
Rosalind Franklin Close, Guildford, United Kingdom, GU2 7AW
Specialties:
Oncology
22 specialists
1 healthcare follower
About GenesisCare Surrey
GenesisCare are the cancer experts, offering world-class cancer care to patients across the world, creating better outcomes for patients with all types of cancer, taking patients through the journey from diagnosis to recovery.
GenesisCare outpatient centre Guildford (Surrey) is located within BMI Mount Alvernia Hospital (as a standalone centre near the Royal Surrey Foundation Trust Campus) with its comprehensive diagnostic facilities. This means that patients do not have far to travel for additional facilities, and treatment is able to start within days or even hours of diagnosis.
Patients can also be referred to specialist services available at other GenesisCare centres. These include new treatments such as MRIdian MRI-guided radiotherapy for difficult-to-treat tumours, stereotactic radiosurgery for small brain tumours and Theranostics – an innovative therapy for certain cancers when other treatment options aren't suitable or effective. GenesisCare provides comprehensive treatment for all patients by means of a personalised care plan, encompassing both physical and emotional wellbeing to ensure the best possible outcome for every patient according to their individual needs.
Services offered at GenesisCare Guildford (Surrey) include advanced radiotherapy and supporting therapies which includes exercise clinics, professional support for emotional wellbeing including counselling, reflexology and acupuncture services.
Specialties
Areas of expertise
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Location
GenesisCare Surrey
Rosalind Franklin Close, Guildford, United Kingdom, GU2 7AW
Opening hours
Opening hours
Reviews
AI Review Summary
This summary was created by AI based on recent reviews
Reviews describe GenesisCare Surrey staff and clinicians as friendly, caring, professional, and supportive. The practice offers excellent, modern facilities and a clean, calm, and comfortable environment, with welcoming waiting areas providing refreshments and activities. Patients report the overall experience as first class, efficient, and well-managed, making a challenging time more bearable. This highly regarded care applies to various treatments, especially for prostate cancer, breast cancer, and radiotherapy provided.
Very happy slight delay of one treatment due to equipment error in
Friendly helpful staff
We appreciate your kind comments and are delighted to know that our team provided a supportive and caring experience during your visit. Thank you for sharing your kind feedback.
My experience at GenesisCare Surrey for SABR treatment was excellent. It’s a stressful thing to go through, but the team really cared about how I was feeling and made sure I was at ease during every appointment. I genuinely felt looked after from start to finish.
We truly appreciate your kind comments. Supporting our patients with high-quality, personalised care is central to everything we do.
Very friendly first impression at reception. Possibly should have been warned that failure that failure at scan stage is not unusual.
Thank you for your thoughtful feedback - it is really appreciated.
The facilities at GenesisCare are superb & staff are both professional and friendly ~ making treatment feel much less daunting
Thank you for your kind words. We’re delighted you found our staff friendly and professional. Thank you for mentioning our centre facilities and that you felt that they were superb, we are delighted you felt comfortable with the team and the facilities.
The whole unfortunate experience, having prostate cancer, was made pleasurable by the kindness of the staff, receptionists and radiologists, the care team were superb. The luxury transport laid on with efficiency made the journey effortless.
Thank you for your kind feedback. We’re delighted to hear that all of our staff, from reception through to the radiotherapy nurses, were kind and caring throughout your visit. Your comments are greatly appreciated.
Everything excellent, waiting times are to be expected and the waiting room is such a pleasure to be in re: decor. Drinks etc readily available.
Thank you for your kind words. We’re delighted our centre facilities met your expectations. Providing excellence in personalised cancer care is at the heart of everything we do.
Always friendly and welcoming and all of the staff make sure you feel comfortable and at ease.
Thank you for your thoughtful feedback. We’re really pleased you felt welcome and well cared for by our team.
I have been very impressed with the service at GenesisCare. The staff have all been very kind, professional and helpful. There have been a couple of unavoidable delays but the communication has been prompt and informative - and arrangements have been made to work around this. I would definitely recommend.
Thank you for sharing your experience with us. We’re pleased to hear about your positive experience and that the staff have been kind, professional, and communicated about any delays promptly and informatively.
As one might expect from a leading private medical service provider, the facilities at GenesisCare are excellent and instil a sense confidence in patients. But it is worth mentioning that they particularly excel when it comes to the all important staff and the culture that they have created. Without exception, the staff are kind, empathic, positive and supportive at every stage of the treatment. It is more than just good training - it is about selecting the right people for the job and GenesisCare have achieved exactly the right mix and culture. The staff are a credit to the company. Thank you! 🙏
Thank you for taking the time to share your thoughtful feedback, We’re delighted to hear that our team made you feel comfortable and supported throughout whilst offering you their professional service. Your comments will be shared with the team, who will really appreciate your kind words.
Specialists
22 SPECIALISTS
5.00
Patient trust score
32
patient reviews
1
skill endorsement
4.91
Patient trust score
27
patient reviews
32
skill endorsements
4.99
Patient trust score
25
patient reviews
8
skill endorsements
5.00
Patient trust score
23
patient reviews
2
skill endorsements
4.98
Patient trust score
20
patient reviews
1
skill endorsement
5.00
Patient trust score
20
patient reviews
7
skill endorsements
5.00
Patient trust score
19
patient reviews
5
skill endorsements
5.00
Patient trust score
13
patient reviews
2
skill endorsements
4.92
Patient trust score
8
patient reviews
13
skill endorsements
5.00
Patient trust score
6
patient reviews
1
skill endorsement
AB
0.00
Patient trust score
0
patient reviews
0
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ME
0.00
Patient trust score
0
patient reviews
0
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FAQ
What are GenesisCare Surrey's reviews like?
GenesisCare Surrey's overall patient rating is 4.91 out of 5 stars on Doctify.
This is based on 251 reviews.
Where is GenesisCare Surrey located?
GenesisCare Surrey is located at Rosalind Franklin Close, Guildford, United Kingdom, GU2 7AW
When is GenesisCare Surrey open?
GenesisCare Surrey is open Monday (08:00 - 18:00), Tuesday (08:00 - 18:00), Wednesday (08:00 - 18:00), Thursday (08:00 - 18:00), Friday (08:00 - 18:00)
What consultants work at GenesisCare Surrey?
You can find a list of the consultants that work at GenesisCare Surrey here.
Does GenesisCare Surrey accept new patients?
GenesisCare Surrey generally accepts new patients.
Get in touch with this practice to enquire as a new patient