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Mr Kyle Gilmour

Obstetrician & Gynaecologist

Dr Gilmour was amazing cannot fault him at all he was professional and very thourough. The nursing staff were appalling at the Alexandra Hospital i came out of recovery in agony pain level 20/10 i then was last seen by a nurse at 8pm where i asked for pain releif i was given 1 tramadol i take 8 tramadol daily for the chronic pain i am in so i knew one tramadol would do nothing. It got to half past 8 and i was crying because of the pain i was in thats when i was given 2 morphine tablets. That was the last time i saw a nurse until i buzzed again at 1am for more pain releif i then didnt see a nurse until 7.30 am when i buzzed again for pain releif and was given 2 paracetamol which i didnt even entertain the nurse told me to take it and she would get me the morphine tablets i had taken in the night which she did half an hour later i had my blood pressure taken at 7.30am thats the only time i had it taken since 8pm the previous evening no one checked on me all night i asked at 8pm if someone could help me to the toilet and the nurse took the pumps off my legs and threw them on the floor where they were still lying this morning she watched me walk to the loo and when i came out she had gone. I have had many operations over the years and this was the worse care i have ever received you cant even call it care. Mr Gilmour was amazing it was the aftercare that was shocking. I got sent home without a discharge summary from nurse as she got me a wheelchair and said i could leave once it arrived she then rang me when i got home to say she was coming to find me to give me my discharge summary but i had left she watched me get wheeled out of the ward and said that there was nothing else to go through before i left as i had tramadol at home. Considering i have just had major surgery on my womb etc its appalling.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I endured a horrific accident about 10 years ago when I fell (I believe due to a drink being spiked) and fractured two of my front teeth, one so badly that I had to have root canal work done and a crown fitted, I was devastated to learn that the root canal had failed and had caused an infection which would require further and costly dental work. The staff at Vermilion couldn't have done any better in how they treated me throughout the course of treatment which spanned 3 months. Dr Treagus in particular, must be highly commended, as despite his struggles in drilling through the crown (due to metalwork within the crown) to enable him to carry out the treatment, persevered and kept me informed at every stage, detailing worst case scenarios and explaining very directly what my options were. He and his colleagues managed to create a calm, and at times humorous environment which really helped to take my mind off the seriousness of what needed to be done and what could go wrong. I highly recommend the practice for their professionalism, and sheer determination to achieve a good outcome for me.

Oval Medical Centre

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

A little concerned as to what seems to be a deterioration in standards. - my temperature was checked with an ear thermometer that didn't have a removal cap for hygiene so does this mean it's used in each patients ears? I did not see the deodorant change the cap or discard anything, just picked it up from the table. - my ultrasound scan felt completely rushed. The doctor kept looking at his watch through out my appointment. The machine was supposedly heating up and the doctor did no ask me to turn in the positions to check the organs we needed to see. - I was prescribed medication that can easily be purchased at any pharmacy and more cost affective to purchase without prescription - there is no where near enough privacy in the appointment rooms and the waiting area. It's quiet and I could hear almost the entire conversation of other patients. - I should have been offered a full urine test based on my blood results - over not the experience I've had before. Really disappointed.

Professor Deena Harji

General Surgeon

The way Professor Harji and her team handled my whole experience was exemplary. From diagnosis to treatment there was no area that could have been handled any better. Her explanation of my diagnosis and the treatment required filled me with confidence prior to my surgery, and the post operative care has been fantastic. Despite being discharged 24 hours after surgery, Professor Harji has called me on a daily basis to check on my progress and advise me on any questions I may have had. I would also like to say that after only 7 days since my surgery my recovery rate has been remarkable, apart from a small amount of discomfort and pain from the incisions in my abdomen I feel really good . I would like to say a big thank you to Professor Harji and her whole team for making my whole experience very very comfortable!

The London Clinic

Geriatric Medicine, Haematology, + 13 more

Wonderful care from good staff but the bed was uncomfortable and the room was too small and felt airless and too hot. But the main thing is that hopefully this surgery will enable me to have a better quality of life. I already feel that my powers of concentration have improved and my brain is working better. It seems to me that once the soreness and itchy neck skin heals I will be back at the gym in January feeling thirty years younger. The hospital has done a good job and staff team are excellent. My only recommendation is that you knock the building down and build some more comfortable bedrooms with good ventilation with some comfortable beds for tall people.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Having not been inside a private hospital in a long time, I wasn’t sure what to expect. The Spencer is not luxurious in any way and there are no nods to suggest that you are in private hospital compared to run of the mill NHS establishments (I think many including me, have forgotten just how ropey most NHS hospitals were in comparison). It is however, a more relaxed environment and on a much smaller scale. Attention from staff was great and the treatment (so far anyway!) seems top notch in terms of highly expert consultations. It’s too soon to tell how effective my treatment is, but I feel im in good, safe hands.

Mr Paolo Consigliere

Orthopaedic Surgeon

I consulted Dr. Consigliere for a suspected labrum tear in my shoulder that had been causing chronic pain. The doctor was able to give me a very clear diagnostic, and clearly laid out options for treatment, without pushing immediately for surgery. I ended up having surgery with him, everything was great, well explained, with minimal pain, and am now well on track for recovery. I would highly recommend Dr. Consigliere for any shoulder-related issues. The doctor’s assistant is also very organized and responsive, the entire process was very well managed.

Dr Muhammed A Ottayil

Paediatrician

We recently saw Dr Ottayil for a review of my daughter’s migraines and how things have been recently. Dr Ottayil has been a great paediatrician for my daughter. He always takes the time to listen carefully and never rushes through appointments. What really stands out is how clearly he explains everything, making sure my daughter understands what he is saying and that she feels comfortable. His calm and caring approach is appreciated, and we feel very supported under his care.

OneWelbeck

Cardiology, Gastroenterology, + 20 more

Despite paying through the nose for a blood test, I'm still waiting weeks later for results (est. results timeline 3-5 days). Also received additional bills for tests that weren't pre-defined as separate costs - some costs are clearly noted upfront, some others arent and this is deceptive and unprofessional. Whilst staff are friendly, waiting times are awful (40mins for a private blood test? Will be recommending all people to avoid until these issues are addressed

Dr Caroline Platt

Paediatrician

I visited Dr Platt with my young daughter, who was suffering recurrent UTIs. It is testament to the quality of the care we received that we returned a number of times. Dr Platt has a wonderful bedside manner and always both myself and my daughter at ease. She took the time to listen to my concerns, arranged thorough medical investigations, and provided avenues of community and medical support that significantly improved my daughter’s ongoing care.

Dr.Online

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Practice (GP), + 7 more

Just needed a referral for an overseas routine scan and I achieved what I needed. NHS in their wisdom won't provide scans for those with a strong family history indicator which is fine but utterly absurd not to provide a referral just because a CT machine (superior to most in the UK) is located overseas. These scans can be life savers and it's useful that this provider can fulfil the common sense role that the NHS abdicates responsibility on.

Miss Mary Murphy

Neurosurgeon

Miss Murphy used plain straightforward language, giving both the risks and possible outcomes of the operation. This was on the initial phone meeting. This was for me reassuring as the risks were made clear. On the operation visit and stay there was no attempt to ‘sell’ the procedure but explain the possible outcomes. It was a good experience, but one I would liked not to have gone through!

Pure Periodontics Limited

Dental Care, Dentistry

Kirstie and team have taken such good care of me. Really excellent care and support and I couldn’t recommend the clinic more highly. The reception staff are also wonderful and welcoming, and the consultations with Neesha have been incredibly informative and put me at ease. My gum health has been transformed by this clinic and I couldn’t be more grateful

Spire Little Aston Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology)

Dr Ghanghro was extremely helpful and knowledgeable. He explained everything in clear detail and took the time to listen to all of my concerns. He came across as kind, relatable, and reassuring throughout the consultation. I felt genuinely heard and supported, and his calm manner put me at ease. A truly professional and compassionate experience.

Mr Georgios Prezerakos

Neurosurgeon

From the start of my diagnosis, surgery after care all has gone very well. First time I saw Dr Prezerakos, I was a bit nervous but he put me at ease straight away and I immediately felt I can trust him to carry out the procedure. He explained everything in detail which helped a lot. My follow up reviews have gone very well too.

Miss Anca Pop

Obstetrician & Gynaecologist

Miss Pop was very kind and considerate during my appointment. She frequently checked in on my comfort levels during the treatment I had done and explained everything she was doing. She was also reassuring and knowledgeable on my long term options which gave me peace of mind.