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One Ashford Hospital

Audiology, Cardiology, + 22 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had a hysterectomy performed by Professor Bunkheila. The operation was a great success and I cannot thank the Professor enough for his compassion and care from my initial appointment through to the post op consultation. Professor Bunkheila was the nicest gentleman to deal with, listened to all my concerns and was reassuring and professional when discussing all the pros and cons to having such a procedure. His kind, caring manner made me feel so comfortable and after many years of extreme pain and debilitating medical conditions, I felt finally that someone was actually listening to me and could make a difference. I was very poorly at my initial consultation and now feel 100% recovered and it has been truly life changing. Professor Bunkheila and his medical team of anaesthetists were wonderful on the two occasions of my surgery as I was very nervous, but both times they were so reassuring. All the staff were very kind and efficient, my personal ward room was clean and the catering was very good. I would also like to thank a particular gentleman called Anil who performed my pre operative assessment blood tests, I am very needle phobic and was terrified but he ensured that it was done swiftly and with such kindness towards me, I was so grateful.

Mr Christopher Brew

Orthopaedic Surgeon

Mr Brew came in to see me on the morning of surgery. I also saw him briefly in the anti room before going into theatre, and then again in my room, post surgery. He said all had gone well and that he would pop in to see me the following day. The physio came to see me several times the next day, so I was up and about with the physio and using the walking aid. Mr Brew popped in again early evening to see how I was, and said he would come and see me the following day. My physio came the next morning and we had more intensive exercises throughout the day. By late afternoon, I was doing well with the exercises and the physio said she was more than happy to discharge me if I would like to go home. So I didn’t see Mr Brew again until Friday this week, when he confirmed that he was happy with the way my knee was looking, then we looked at the X-rays with him and everything looked good. In actual fact, I was just recovering from a migraine on the day of my appointment, and wasn’t confident in asking the questions I had written down. My fault of course, but it is my intention to phone Mr Brews secretary and ask her if she would be kind enough to ask them on my behalf, and let me know the answers. He did say he would arrange to see me again at the end of the year.

Mr Yaser Ghani

Orthopaedic Surgeon

I cannot recommend Mr Ghani highly enough. After five weeks of being injured and feeling completely ignored by others, he was the first person who truly listened to me and took my symptoms and explanations seriously. From the moment of the consultation, it was clear that he was thorough, thoughtful, and genuinely invested in understanding what was going on. His examination was incredibly detailed, and he worked logically through my symptoms and their possible causes rather than dismissing them. Thanks to his careful approach, I finally received clear answers and the help I had been desperately needing. I was thoroughly impressed not only by his clinical expertise but also by his bedside manner. He was calm, attentive, and reassuring, which made a huge difference after such a frustrating experience. Feeling heard and believed was invaluable. An outstanding consultant — professional, compassionate, and clearly excellent at what he does.

Midlands Women's Health

Obstetrics & Gynaecology

My first visit was a very positive experience. The clinic was well presented, and I felt comfortable sitting in the waiting area prior to being called in. All staff members were polite, kind, and respectful during every interaction. When I entered the consultation room, I initially felt nervous; however, this quickly melted away as I was put at ease through warm and engaging conversation. I felt treated as a human being, not just a patient. The doctor ensured I was comfortable throughout the consultation and explained everything clearly and thoroughly. I am genuinely pleased with the outcome of the appointment, as I now have a better understanding of what is happening with my body and feel empowered to seek further support to improve my health and wellbeing. Once again Thank you!.🥰

Mr Christopher Thomas

Orthopaedic Surgeon

Mr Chris Thomas is the best surgeon a person could wish for. He explains all aspects of your injury and the required follow up procedure in clear precise terms. All concerns were queried one to one with Chris via email. Response was swift and informative. Surgery experience was relaxed and a pleasure knowing that all my concerns were taken on board and acted on. The whole experience was first class, and the outcome has been life changing. I am now back mountain biking and enjoying life pain free for the first time in over a decade. All this after only 11 weeks post op. I cannot rate Chris Thomas highly enough. Communication and competence goes above and beyond any other surgical experience I have encountered.

UK Vein Clinic - Reading

Vascular Surgery

The assessment was very thorough but efficient at the same time. The team on-site put me at ease, demonstrated confidence in their abilities and ensured I understood the problem and potential next steps. The practical next steps (eg costs, timescale and dates) were not the focus of this appointment and therefore, at no point did I feel a pressure to commit. The focus was more on the calibre of staff who would manage my next procedure and we also discussed any medical concerns I had. I walked out of the session thinking why on earth have I held back so long on getting this treatment done! Thanks to the team both the Dr and Fabrizio were incredibly professional and welcoming.

Mr Babak Shariati

Neurosurgeon

My experience with this consultant spinal surgeon has been exceptional from start to finish. Babak Shariati expertise was clear throughout my time experienced over the last 2 years. time to explain my condition in a way that was both reassuring and easy to understand. I felt genuinely listened to, and every question I had was met with patience and clarity. The level of care before, during, and after my procedure was outstanding. The surgery itself went smoothly. I’m incredibly grateful for the skill, professionalism, and kindness I received. I would highly recommend this surgeon to anyone seeking spinal care

Mr Saurabh Odak

Orthopaedic Surgeon

I'm very pleased with my visit. I arrived late due to work commitments and couldn't to get through to the hospital to let them know. Mr Odak was waiting for me (I was the last patient of the day) and was very kind and friendly throughout the appointment. I got my diagnosis and was happy with the level of information provided. My condition was explained to me very clearly, and so were my treatment options. Mr Odak booked me in for a steroid injection, which will hopefully solve my issues. Turnaround between initial consultation and injection has been very quick (just a couple of weeks).

Check4Cancer

Diagnostics & Testing, Oncology

I didnt visit a practice, this was a blood test that was sent by post to me with an at home kit. So my rating is based on the blood test. I will visit a practice in early February to do a skin check. But everything was packed securely and sent quickly, and you appear to have received it very quickly and given me a result within a day of receiveing my blood, which I fully appreciate. The only thing I would mention about the process was the amount of blood I could get out of three fingers was less than what you asked for. Luckily it was enough for you to do the test.

Dr Mark Samaan

Gastroenterologist

Extremely happy with the service, care and everyone's attentiveness at the Cleveland Clinic. I was looked after by Dr Mark Samaan for the medical procedures. I felt safe under his care through his calm, thorough and clear words at every stage. The follow ups and the effort to notify information and results have been exceptional and most importantly with warmth! A million thank yous for everyone at Cleveland Clinic being absolutely brilliant. I finally have got an answer to what I have and can move forward to caring for myself in the right way.

The Leeds Skin Clinic

Cosmetic (Aesthetic) Medicine

I was seen by Nurse Emma and I honestly had the best experience I could have ever asked for, she was patient, kind and explained everything clearly to me, after such a negative experience previously with my GP I was very nervous and scared to have my implant out, I spoke to Emma about this and she took everything very slow, constantly asking me if I was ok, everything about my visit with Emma was perfect, she is amazing and I would recommend her to everyone!

Dr Daniel Kaitiff

Psychiatrist

My experience with Dr Kaitiff was excellent. After suffering from depression for over two years and making very little progress, I decided to find a different psychiatrist and was very relieved to find Dr Kaitiff. Dr Kaitiff is very easy to talk to and my wife and I immediately felt listened to and encouraged to feel positive about my recovery. Over a period of time Dr Kaitiff has successfully adjusted my medication and the future seems much more hopeful.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

The team at AURA are all so friendly and kind, and always chat first and deal with any concerns I have, efficiently. The practise is welcoming from the moment you enter the reception and is spotlessly clean. The treatment is gentle and informative, in a relaxed atmosphere and I leave with a brand-new feeling mouth, happily. The invoice is emailed to me quickly so that I can claim on my insurance straight away. AURA is a thoroughly professional service.

Castle Craig Hospital

Psychiatry, Psychotherapy

The combination of therapies under one roof is Castle Craig's strong point and a great team of staff, all really friendly and helpful. I was here for six weeks and the intensive therapy schedule has been extremely beneficial for me. Family therapy was helpful and I'm working hard to mend the relationships in my family. The fitness sessions were a highlight, the staff got me moving and thinking about healthy living after years of alcohol abuse.

Dr Amit Patel

Respiratory Doctor

I have been under Dr Patel's care for 8 years now. Ever since the first appointment he has been very thorough, attentive and genuinely concerned about my well being. I have a multi systemic disease, and doctor Patel never hesitates with doctors from other specialties to provide a holistic and effective treatment plan. I highly recommend Dr Patel to anyone looking for an effective , knowledgeable and considerate respiratory doctor.