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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

VISIO Health

Ophthalmology

I recently had cataract surgery on both eyes at Vision Health, and the experience was outstanding. Having previously undergone LASIK, I was initially concerned about how this might affect the procedure, but the team addressed all my questions and tailored the treatment perfectly. The surgery itself was quick, painless, and carried out with exceptional precision. I opted for EDOF toric lenses, which have made a remarkable difference to my vision—providing excellent clarity and reducing my dependence on glasses. Recovery was smooth and well-managed, with minimal discomfort. The team provided clear instructions and regular follow-ups, and within a few days, I noticed a significant improvement in my vision. Now I can enjoy sharp, vibrant sight without the hassle of glasses. Special thanks to Ranjit Sandhu, whose professionalism and expertise ensured everything went perfectly. The entire staff was incredibly helpful, attentive, and reassuring, making me feel comfortable and supported at every stage. I’m truly grateful for the outstanding care provided. Highly recommended!

Dr Venkataswamy Mahesh

Gastroenterologist

This doctor (Mahesh) has completely transformed life with chronic constipation. The appointment started with a really thorough, calm discussion of a long history of symptoms, and for the first time everything felt properly listened to and joined up. The examination was focused and not excessive, just what was needed to work out the next steps. The colonoscopy was explained clearly beforehand, carried out gently, and felt very safe throughout, with clear results and what they meant. Afterwards, a newer laxative was recommended alongside very practical dietary changes and pre‑/probiotic advice, all tailored to day‑to‑day routines rather than some leaflets. ​ Since then, bowel habits have improved dramatically, pain and bloating are so much better, and normal life feels possible again. It genuinely feels like someone finally understood the problem and offered a long‑term plan rather than a quick fix, and I have a huge gratitude for the care and expertise given.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Mr Chin Hooi Gan

Obstetrician & Gynaecologist

This was my fifth surgery with Mr Gan, and my experience has been consistently positive over the years. He has always taken the time to listen carefully and understand not just the medical issues, but how they have been affecting my daily life, my comfort, and my wellbeing. What I value most is that he never rushes decisions. He explains things clearly, answers every question, and makes sure I feel informed and involved in my own care. His compassion and attention to detail have made a significant difference to my quality of life, and I genuinely trust his judgement. Having undergone multiple procedures with him, I can say with confidence that his care has been exceptional from start to finish.

London Pregnancy Clinic

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

I had an absolutely wonderful experience at this pregnancy clinic. From the moment I walked in, the staff made me feel welcomed, supported, and truly cared for. Everyone was kind, professional, and took the time to explain everything clearly, which helped ease my nerves. The environment was clean, calm, and comforting, and I never felt rushed during my visit. I am so grateful for the compassion and respect shown to me throughout my appointment. I highly recommend this clinic to anyone looking for excellent care and genuine support during pregnancy.

Mrs Supriya Bulchandani

Obstetrician & Gynaecologist

My visit with Mrs Bulchandani was thorough and professional, and I felt well supported. Mrs Bulchandani was able to provide initial reassurance following a hands-on examination. An ultrasound carried out on the same day put my mind further at rest, and bloods taken during the appointment confirmed where I was on my menopausal journey. I can’t rate Mrs Bulchandani enough, and if I need to seek another appointment with a gynaecologist I wouldn't hesitate to see Mrs Bulchandani again. Thank you!

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

I had an appointment for a blood test. Unfortunately, despite 2 attempts the nurse was unable to extract any bloods. The nurse decided to find a colleague - I was delighted to see a face I recognised, who had conducted this procedure successfully earlier in the year. She was able to take the bloods from my arm skilfully first time, without causing any discomfort. Her calmness, warmth and humour quickly helped me to forget my previous experience. Thank you Angela B HCA.

Mr Muddassar Hussain

Urologist

Mr Hussain is clearly a highly skilled practitioner and I have nothing but respect for his performance. His manner is calm and reassuring but I found it offputting that he tends to avoid eye contact while talking and very often follows each remark with a question (eg: “…what do you think about that?”) - which is difficult for a medically unqualified person to react to sensibly.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Ms Charlotte Deans

Obstetrician & Gynaecologist

Having Chalotte by my side for the arrival of my second child has been a wonderful experience. Charlotte was professional, warm, and supportive at every moment. She helped me make the best decisions for my delivery and has been an incredible support for our entire family. Thank you for bringing Gonzalo into this world!

Professor Yacoub Khalaf

Obstetrician & Gynaecologist

We sought treatment from Dr Khalaf in 2024 January/February. He is extremely knowledgeable and professional. Unbelievably hard working and always available. I went through two cycles of IVF under his guidance. Got pregnant twice. I was very happy with the treatment and care I received.

Mr Kumar Abhinav

Neurosurgeon

I have found Mr Abhinav to be such a very nice gentleman. I feel very safe and confident knowing that I have him as my consult consultant. I feel that he has my best interest in hand. He's been very kind and considerate with his words. And I've been grateful for follow-up appointments.

Dr. Alexander Leeper

Breast Surgeon

This was an incredibly efficient service, all staff were very pleasant and reassuring. Everything was explained in detail. I have no hesitation in recommending Mr Leeper, he has a very pleasant manner, was extremely helpful and I felt confident and relieved with his final assessment.