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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

Dr. Adnan Darr

ENT Surgeon

Exceptional Care and Expertise: A Review for Dr. Adnan Darr I recently consulted with Dr. Adnan Darr regarding a suspected sinus issue, and the experience was truly outstanding. Dr. Darr is ultra-professional, incredibly friendly, and polite. From the moment the consultation began, I felt completely at ease and well-cared for. His initial diagnosis was spot on, demonstrating his deep expertise immediately. He asked all the right questions, ensuring a thorough understanding of my symptoms, and advised me clearly on the best course of action. What truly set Dr. Darr apart was his exceptional level of attention to detail and care. His knowledge in his specialism is, by far, the best I have come across. He even accurately diagnosed an issue with my septum that I was completely unaware of. This comprehensive approach highlights how well Dr. Darr knows his field. I left the consultation feeling very comfortable, cared for, and confident in the path forward. I am incredibly glad I had the opportunity to consult with Dr. Darr. Highly, highly recommended for anyone needing ENT care.

Dr Matthew Balerdi

Cardiologist

This is my first consultation at Rookery Healthcare and I cannot thank Doctor Balerdi enough. Having been 6 months feeling extremely unwell and getting nowhere with the NHS, I contacted Rookery Health and with just one consultation I feel safe that I will be receiving the service which will hopefully put me back to good health. The office is in a good location plenty of parking and the venue is a modern business centre. The office is comfortable and Dr Balerdi and his secretary were very welcoming and put me at ease. I feel the information that was given to me was constructive and I am confident that this will be the way forward. I have since sent communication to Doctor Bederdi and it was answered immediately no long wait for Drs appointments such as our local surgery. The service is excellent and I can highly recommend Rookery Health Care.

Dr Jagrati Acharya

General Practitioner

Dr. Jag's Private GP services have been transformational.  Dr. Jag is vastly experienced and an attentive, empathetic listener.  She's gotten to the bottom of all my issues and put me on a path to better health and vitality.  Her referral network is second to none; all the specialists she's referred me to have been top-notch.  I feel healthier, more resilient, more focused, energetic and more myself since starting work with Dr. Jag.  I'm currently being treated for some underlying health issues and so glad she and her network have been able to diagnose and treat my conditions.  I recommend her Private GP membership for best access and maximum results.  Her clinic, The Biome at Ankha, is conveniently located at Chelsea Green with a warm, tranquil atmosphere.  It's a joy to visit.  Thank you, Dr. Jag!

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

The most stressful and frustrating part of using RTN services is the lack of communication and poor response times. I have used RTN both via the right to choose path and for a private assessment. You would expect the private service to be quicker and have better communication but this has not been my experience. It is impossible to get hold of anybody. I have sent multiple emails and left voicemail but there is no sense of urgency in responding and waiting times are long. You don't even receive an acknowledgement or holding email to manage expectations. Some very basic and easy changes could be made to make the customer experience so much better.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

It was such a brilliant experience. I had treatment for my frozen shoulder and the staff from the receptionists to the consultant to the assistant to the nurses were absolutely brilliant. As a business owner, I strive for this type of customer service and your staff are the best representatives of perfection in their offering. I would like to especially thank the cosultant who carried out the treatment and his assistant (I fainted a few times so forgot their names) who were exceptional. Thank you very much for a challenging evening into such a pleasure.

Dr Bivas Biswas

Obstetrician & Gynaecologist

Dr. Bivas Biswas has made me feel safe, heard, and cared for from the moment we first met, all the way through to surgery. His experience and confidence reassure you that you’re in the best hands, and his warm, friendly manner makes you feel instantly comfortable and at ease. The surgery itself went exceptionally well, and my recovery has been smooth and successful thanks to his skill, attention to detail, and ongoing support. I am truly grateful for the outstanding care I received, and I can’t thank Dr. Biswas enough for looking after me.

Mr Sumit Midya

General Surgeon

My entire experience under Mr Sumit Midya has been exceptional. From the initial consultation to the day of surgery and all follow-up appointments, his clinical expertise, clear communication, and exemplary bedside manner were outstanding. His technical precision, calm reassurance, and meticulous attention to detail made the whole process smooth and stress-free. I am extremely impressed with his professionalism and highly recommend him for anyone seeking first-class surgical care.

Mr Periyathambi Jambulingam

General Surgeon

Mr. Periyathambi Jambulingam provided outstanding care throughout my entire gallbladder removal journey. From the very first consultation through to the post-surgery check-ins and discharge, he was incredibly knowledgeable and took the time to explain everything in detail. He was consistently professional, attentive, and made me feel truly listened to. The surgery went perfectly, and my recovery has been smooth and quick. I cannot recommend Mr. Jambulingam highly enough.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Was a little confused and concerned with all the last minute changes for surgery, then to be told and left waiting in a room for surgery to then say ur appointment was not the appointment time when u came in on our computer so they did change my appointment time! Other than that surgeon was fantastic brilliant and friendly After Care - as given a bag of meds and a latter and cards for the doctor with no sore dressings for wound area.

Mr Raj Bhalla

ENT Surgeon

I recently saw Mr Bhalla and had an excellent experience. He was warm, caring, and genuinely attentive throughout the consultation. He took the time to listen properly and made me feel completely at ease with his calm and reassuring manner. His approach was thoughtful, thorough, and professional, and I left feeling confident and well looked after. I would highly recommend him to anyone seeking high-quality, compassionate care.

Mr Daniel Webster

Obstetrician & Gynaecologist

From my consultation with Mr Webster who gave me a thorough examination and explained his findings and the solutions to them , knowing that I was in excellent hands I proceeded with his recommendations for my procedure. On the day of my procedure I felt reassured and was treated with dignity and respect by everyone . Thank you to the whole team at Harbour Hospital Poole especially Mr Webster

Nuffield Health Derby Hospital

General Surgery, Oncology

Everything about the procedure was fine. The nursing staff were fantastic and really looked after me. The only thing that I would mention was one of the receptionists (who was quite elderly brown hair and petite) was very abrupt to the point of being rude. I didn’t get her name but if I had it done would’ve mentioned it on here.

This clinic is conveniently located on the outskirts of Kings Lynn, allowing for ease of parking and access. Reception staff were polite and welcoming and the waiting area comfortable, with adequate seating and refreshment facilities. A pleasant, stressless visit.

Newmedica Norwich

Ophthalmology

I’ve worn glasses full time for the past 10 years, since having my cataracts done with the Galaxy lenses I now don’t need glasses At All. I am so happy with them, it’s made such a difference to my life it’s not being melodramatic to say it feels like a miracle!

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

From the time I checked in at reception I can’t tell you how many doctors and nurses went through every bit of my paperwork making sure it was all correct and in order and the reassurance was second to none thank you all for being so professional.