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The Medical - Keynsham

Chiropractic, Physiotherapy

After seriously injuring both ankles and a long recovery, it was a complete game changer when I started treatment with my physio Steph. She was friendly and professional and quickly put me at my ease. Steph was both flexible and methodical in her approach, measuring my progress, returning to exercises regularly, which I found helpful in maintaining my focus and my momentum. Steph was responsive and adjusted exercises where necessary but generally this was not needed as she pitched the pace and level of activity to be suitably challenging. Steph was goal orientated, encouraging and solution focused. It felt like I had a clear pathway to recovery and that Steph was really committed to my well-being and focused on helping me get the best outcomes. The centre have a range of treatments available including massage, podiatry and Pilates classes so that I could benefit from a holistic approach to my injuries. Steph has explained things well to me as we have gone along so that I have understood the rationale which I have really appreciated. Her expertise and care have been a huge positive during a difficult time. Thank you to Steph and all the team, I would highly recommend The Medical.

Mr John Leach

Neurosurgeon

Mr Leach was absolutely fantastic from the moment I stepped into his office. After months of suffering and multiple GP and hospital visits, I’d become increasingly worried as severe neurological pain set in and my mobility rapidly deteriorated. Following my MRI, John immediately recognised the seriousness of my disc herniation and the level of pain I was experiencing. For the first time, I felt truly heard and understood. Within two days of our consultation, I underwent urgent surgery for a severe far-lateral herniated disc. The operation went extremely well, and John explained that the herniation was beyond the point of rehabilitation. The disc was severely compressing my L4/L5 nerve, causing significant muscle wastage and neurological pain that was difficult to control, despite the strong pain relief I was taking daily. After surgery, John set realistic expectations for my recovery — and it’s worth noting that I was wheeled into hospital, but I walked out the very next day. I’m pleased to say that, ten weeks on, I completed my first four-mile hike without any significant discomfort. I still have some nerve pain and numbness, but my mobility has improved dramatically.

Practice Plus Group Hospital, Barlborough

Considering i am a private patient very Dissapointed. 1. I was contacted after making the initial appointment asking where i had my MRI scans. I gave the lady all details only to be contacted again the next day stating they could'nt locate them. I then gave them more comprehensive details and was assured if any issues i would be contacted. I attended the practice for the consultation on 27/11/25 only to be told by Mr. Bacon we could not proceed as he did not have my scans. I proceeded to to ask for the pre med tests during which an anneasatist was very rude to me because unfortunatly i have a needle phobea. 2. Prior to the operation i rang to ask that during the operation day is there somewhere for my partner[ ie. in the ward room etc] and informed yes. She was informed on arrival at 6.30am with me that she was not allowed on the ward until 6pm . We had travelled 80miles to the hospital that day. If we had been informed prior too alternatve arrangements could have been made for her.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Mr Hosam E Matar

Orthopaedic Surgeon

When we first visited Mr Matar, as a walker, I'd virtually ground to a halt to a lot of activity and was expecting to be told my knee just needed a little 'tweaking'. How naive!! It was quite a shock to be told that I needed a total knee replacement. However, Mr Matar told me he could totally fix it, he filled me with such confidence and I couldn't wait to get it done. It's a tough operation but with kind support from nurses, physios and the whole Park team I'm delighted with the surgery with Mr Matar - I'm so pleased he could 'fix' my knee and give me a totally new lease of life. Now I tell myself I'm bionic with my new teenager knee and have the rest of my time to appreciate and enjoy life.

Nuffield Health The Holly Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Gastroenterology, + 10 more

I always find the receptionists at The Holly difficult to deal with. The booking in experience is poor as one often has to wait for ages whilst the receptionists are on the phone or chatting or apparently doing something on their computers. It is a pity as the doctors and nurses and other staff including the porters at The Holly are extremely good. The receptionists in both the outpatients area and the scan receptionists need better training and better management. I would say however that the GP area receptionists and the front desk receptionists are very nice and very helpful so I have no issues with them.

Harley Clinic

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 1 more

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

Dr Shruti Goel

Nephrologist

I'm so glad I went to see Dr. Goel. Her frankness and simplified explanation of my health issues has left me in a good place. Dr. Goel was very knowledgeable and gave me advice that I wasn't expecting, and she made it make sense so I am pleased with the plan she's put in place. I only wish that I had gone to see her before I wasted my time at Randox; the information I was given before I met her was not correct, and worried me unnecessarily. Thank you very much.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My procedure was a day case and regardless of that I was given a private room which was very spacious and clean. All nurses and staff I came across and who took care of me were really kind and friendly. My allocated nurse and physiotherapist were really nice and explained everything I needed to know in terms of medications and post-operative recovery. Overall, I had a fantastic experience!

Mr Liam Stapleton

Podiatrist

As ever Liam was extremely helpful in assessing my recovery in relation to the avulsion of both big toe nails. He was satisfied with progress to date and answered my queries about how long the full recovery would take and my worries about whether this would heal fully to enable me to undertake activities with my grandsons on holiday at Easter, in particular swimming.

Zenvité

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

Had vitamin B12 with Dr Alexanda always a calming environment. Always greeted with a smile and by name with the receptionist which is a lovely and professional way to be greeted. You dont jusy feel like a number the staff really take time to get to know you and your needs. Excellent service from start to finish with all the little extra touches. Highly recommend

Mr Paul Whittingham-Jones

Orthopaedic Surgeon

Absolutely fantastic, after being told I had nothing wrong and it was my mental health I was referred to Mr Jones and the duty of care was second to none, was able to precisely and accurately diagnose my symptoms and had my procedure within 6 months, outstandingly professional and knowledgeable individual and very grateful for the care I received under Mr Jones.

Mr Adel Tavakkolizadeh

Orthopaedic Surgeon

Mr Tavakkolizadeh and I had a zoom call last week which was very informative and successful. At the end of the call he had established a way forward for my condition both short term and long term. My options were explained very clearly. I was very satisfied with the conversation and the speed at which an appointment for my procedure was in place.

Riz Ultrasound

Physiotherapy

I attended for an abdomen scan, booked at 1.30am for the same day due to severe pains. It was discovered that I had gallstones. Price is excellent. And the scans were accepted by my gp and I’ve been refereed for surgery. Thank you so much for all your help. Have passed your details onto two others who are also looking for scans.

Dr. Matt Dennison

General Practitioner

It was so refreshing to chat to a medical professional in a relaxed and calm atmosphere with time to engage with the issues. We discussed thoroughly the two medical concerns which were troubling me and Dr Dennison offered a clear and definitive way forward. Very pleased with the experience.

Miss Linnea Cheung

ENT Surgeon

Miss Cheung was very patient and listened to the whole story of my symptoms and prescriptions. She then explained the way forward and the tests that I would need to clarify any treatment. I felt a lot better after my appointment even though I don't actually know what is wrong with me.