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New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

I was extremely happy with the hospital and the level of care I received. From the moment I arrived, all of the nurses and staff were kind, professional, and incredibly attentive. I felt genuinely well looked after at every stage before and after surgery. The nursing team made me feel comfortable, reassured, and supported, always checking in on me and making sure I had everything I needed. Their calm and caring approach made a big difference and helped me feel at ease throughout my stay. The hospital environment was clean, well organised, and very reassuring, and the overall standard of care was excellent. I am truly grateful to the entire team and would highly recommend this hospital to anyone undergoing treatment or surgery.

Mr Tim Worthington

General Surgeon

Mr Worthington explained on the basis of the scans that he had from St Peters the reasons for suggesting a medical procedure to drain a 4cm wide absess on my pancreas (not incidentally present on scans taken in April) He expained that there would be a biopsy taken to establish its nature and possibly the need to insert a stent temporarily. I was very satisfied with this proposed further treatment, albeit a bit surprised that the team at St Peters had not suggested that it should be done. I forgot to ask whether, if a repeat pancreatitis attack occurred, it would be possible for me to be admitted to Nuffield Guildford for treatment, insured by BUPA. And if so, what do I do at the outset, call 999 or the Nuffield?

Cathedral Eye Clinic

Ophthalmology, Optometry

I recently attended an initial appointment and was very impressed with the service. All staff were friendly, professional, and welcoming. The optician/optometrist carried out a range of detailed tests on both the health and vision of my eyes, and explained every result clearly. In the end, I did not need to proceed with any treatment at this stage, as it would not significantly improve my sight. I was advised that waiting a year or two would give better value and a more meaningful result. It was reassuring to see that the practice prioritises what is genuinely best for patients rather than recommending unnecessary procedures. Overall, an honest and professional service that inspires confidence.

Ms Evgenia Anikina

Ophthalmologist

Absolutely brilliant service all round, from the appointments system to the Eye Specialist consultation. Imagine what it would be like if we had a strong economy with enough money to properly fund the NHS, and refurbish the RBH : ) The present long waiting times is nobody's fault, but when needed, in my experience the NHS always responds quickly and professionally to emergencies, and the routine stuff eventually gets done to the same high standard, which is pretty good under the circumstances.. You can tell that the staff are under serious pressure, but generally they still manage a smile. In summary, they are providing a fantastic service, thank you NHS and Evgenia Anikina. David H

Mr Brendan Gallagher

Obstetrician & Gynaecologist

I am writing this as an NHS patient and I can’t speak highly enough of the care, kindness and consideration that I received from the moment I arrived at the hospital. Mr Gallagher was thorough, clear in explaining the treatment options available and their potential benefits and drawbacks. He gave me time to ask questions which he answered patiently and with clarity. I feel confident that if I have any concerns or worries I will be heard and I know that I can ask advice at any point.

Mr Henry Ferguson

General Surgeon

Everything went incredibly smoothly. As I had had a colonoscopy before I roughly knew what to expect, so there were no surprises. But what I particularly value is that Mr Ferguson, apart from being a thoroughly nice person, has an air of confidence which is reassuring. Not overconfidence like some Consultants, which can be irritating, or intimidating. One feels that one can ask him anything and you'll receive a considered, informed response. Very lucky to be in his care.

Mr Krishna Vemulapalli

Orthopaedic Surgeon

I saw Dr V for my 11 year old son. Dr V was very attentive, patient focused and gentle. He spoke to me but also my son and made him feel very comfortable by engaging with him. His examination was thorough and his direction was clear. On our return visit with Dr V he was clear amd explained the outcome of the investigations, again not ignoring my son and explaining in simple terms to him. It was a pleasure seeing Dr V and I felt at ease and reassured with the care we received

Dulwich Podiatry

Podiatry

I would like to say how impressed I have been with treatment I received from Zack. He has a professional, friendly manner and clearly wants to achieve the best possible outcomes for his patients. He ensured that I understood every step of my treatment. I did not feel at all rushed during my appointments as Zack gave me time to ask questions and he responded to these in detail. I would have no hesitation in recommending him.

Miss Shan Shan Jing

Plastic Surgeon

I recently had a breast lift with dr Shan Shan and had the best experience possible, from the consultation I knew she was the right surgeon for me she explained everything thoroughly and was honest about what she could do for me. On the day of surgery she put me at ease instantly and I had no nerves going into surgery. I am overjoyed with my results it’s all I could of asked for and more, she’s amazing at what she does

Cancer Services

Oncology

My mother has been under the care of Prof. Wardley for the past three years, and he has truly been a lifesaver. He has been exceptional—always ready to help, endlessly patient, and incredibly reassuring. His calm demeanor and vast knowledge have given our family great confidence and peace of mind. He has always been accommodating and attentive to all of our requests, and we are deeply grateful for his care.

UK Vein Clinic - Birmingham

Vascular Surgery

Not a good experience as I imagined paying privately would give. Unable to get prescription due to Dr putting my name as prescriber ? Telephone answering machine usually and although tried to sort I was left without medication . Reacted to dressings again so not feeling good at moment 😩 Please remember conversation during the procedure makes it a lot more invasive. Hoping this time I will free from pain !

Dr Girish Ganesha Babu

Cardiologist

I recently had a fantastic experience with Dr Babu after having some heart palpitations before Christmas. I also had an upcoming holiday and he accommodated my time restrictions perfectly, making sure I could go on holiday with peace of mind and a plan in place should my palpitations get worse. I can’t recommend him enough, as someone who finds health issues very stressful I was completely at ease.

Mr Iain McLaughlin-Symon

Orthopaedic Surgeon

I have always found Mr McLaughlin-Symon very pleasant, professional and easy to talk to. I value his opinions and advice. This visit was a follow-up appointment after surgery on my finger in which I was discharged. I would like to say that his whole team have been excellent during my treatments. On this occasion, he was also able to advise me regarding another issue, which will need treatment.

OneWelbeck

Cardiology, Gastroenterology, + 20 more

I had trouble releasing urine, as well as blood being present in the urine. Blood would still come out after urination. A stricture in my urethra was the reason for my discomfort. Mr Varun Sahdev was able to determine that and propose various procedure options. After the operation, all my discomfort gradually disappeared, with a very significant change right after the operation.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I was seen very quickly once it was realised I needed a procedure. Every staff member I met was very professional, friendly, and polite, from reception to porters to nursing staff. I felt like I was taken very good care of throughout my visit. The nurse also explained everything to me very clearly and made sure I had a thorough understanding before my discharge.

Spire Murrayfield Hospital Wirral

Breast Surgery, Cardiology, + 16 more

Was left waiting to go home after op - communication breakdown between day staff & evening staff and no follow up appoint for stitch/wound check - had to change dressings myself and contact BUPA for arranging appoint weeks later. Overall staff were lovely but possible lacking in cover/number of staff availability.