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Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Professor Bruce Kidd

Rheumatologist

Professor Kidd has been an incredible help throughout my care. From the very first appointment, I felt listened to, reassured, and fully supported. He has been extremely thorough in arranging all the necessary investigations to properly understand what is happening with my joints, which gave me a lot of confidence in the process. At every appointment, he was highly knowledgeable, calm, and reassuring, taking the time to explain everything clearly and answer my questions. I always felt that he genuinely cared about getting to the root of the problem rather than rushing to conclusions. I am very grateful for his professionalism and dedication, and I would highly recommend Professor Kidd I to anyone looking for an excellent rheumatologist.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I was getting ready to leave home in Broadstairs to travel to Canterbury. My Son had rearranged his work to drive me. I received a phone call from the consultant I was going to see. He was under the impression that it was a telephone consultation. As it happened as far as the consultant was concerned it was not necessary for me to travel to Canterbury. He was able to tell me results of MRI and what he felt was the plan of action. There were some crossed wires and it was lucky that I had not started out earlier to use public transport. . Also lucky that the consultant had not waited till.the appointment time on the letter to ring me as i would have been at his clinic.. I was not concerned that I had not got to make the journey.

Dr Arani Sridhar

Paediatrician

Dr Sridhar is an amazing, exceptional doctor. He’s very kind and caring to my son. He takes his time to explain things to us, especially to my wife who struggled with English. We don’t feel rushed in appointments and have always put us at ease, especially with all the medication my son has had to take and the surgeries he’s had as a child. His expertise and kindness has made all the difficult times easy for us. During Covid he always made time for us by telephone, when everything was on lock down, which was amazing as our son was immune suppressed and we were worried for him. Dr Sridhar is an outstanding doctor and We are truly grateful, he’s our doctor.

Mr Edward Lee

Ophthalmologist

The quality of my sight in both eyes has been greatly improved by 2 recent operations performed by Mr Lee. His surgical skills have almost completely resolved a distressing epiretinal membrane condition I suffered from 3 years ago and sight in that eye is now excellent. Recently, I had cataract surgery to the other eye and again, sight is now excellent in that eye too. His impressive surgical skills are matched by his kind, patient and reassuring manner, this is very helpful for the anxious patient. I would certainly return to him should I require any further treatments.

Mr Abdelrahman was so kind and understanding of my condition from the get go. He was extremely clear in his diagnosis and what I would be having done with my operation. He was kind and caring in his manner and you can tell he really enjoys his job and helping people. The whole Team at Queens Burton Hospital have been so supportive and helpful with me, putting my mind at ease and it has been a smooth recovery process, I am healing well but know they will be there for me if I need them until my next appt in 6 months time.

London Allergy Consultants

Allergy Medicine

The ACE facility was very impressive with sleek and modern finishes, and sensitively designed for allergy with all shared areas wipable and allergen-free. As a mother of a young baby, it was also great to see the centre ideally set up for kids and babies with easy pram access everywhere and multiple baby change facilities. The centre also offered all allergy-related support services (blood tests, pharmacy, dermatology) under one roof, saving me from having to run around to get my child everything needed.

Mr Andrew Skyrme

Orthopaedic Surgeon

This is my second TKR in 5 months ! Both performed by Mr. Skyrme . As a surgeon and consultant he is totally honest about the pain associated with the recovery from a TKR . His explanations advice and assurances guide you through the best route for quick recovery . From initial consultation through the operations to the follow up , his caring and professional approach give me total confidence in recommending him as the consultant of choice to perform your TKR I

The National Heart Clinic

Cardiology

The experience I’ve had with Dr Francesco Lo Monaco was first class. He’s been absolutely fantastic. He’s been very helpful and thorough with all my concerns. He really goes in depth and explains everything, so that we understand and every question gets answered. I am very pleased with the service I’ve received and grateful for all his help. I highly recommend Dr Francesco Lo Monaco to everyone looking for an experienced, professional Cardiologist!

Miss Kerstin Oestreich

Plastic Surgeon

I visited Outpatients today to see Kerstin Oestreich who has previously operated on my wrists. As always I was greeted with a lovely smile . She has such a reassuring manner nothing is too much trouble she listened to my concerns . She explained the pro’s & cons of different procedures . I have made an informed decision to leave things as they are for now . But we have left the door open if necessary for treatment.. To which I will arrange.

Mr Ertan Erel

Plastic Surgeon

My first visit I was very nervous, having seen so many surgeons before and being left unhappy. Dr Eral immediately put me at ease — he is kind, professional, and genuinely caring. It took a few visits for me to feel completely comfortable, but I never felt rushed and always felt listened to. I also follow him on Instagram, and his work speaks for itself. He truly is the best of the best, and the results are amazing. I couldn’t be happier.

Private GP Extra

General Practice (GP)

Easy booking and what I felt were good time slots available. Considering the time the doctor spent on me against the rushed atmosphere of NHS GP services, I felt I got good value for money and a more thorough service. I will use Private GP Extra again if this current issue continues or if I/one of my family have a complex issue that I don't believe the NHS have the time/skill to handle in a standard GP setting.

Mr Gautam Talawadekar

Orthopaedic Surgeon

Following consultation, I recently had minor surgery performed by Mr Talawadekar, he was most professional and extremely helpful, explaining everything in full. I can honestly say he., was the most amusing doctor I have ever encountered, and put my mind completely at ease. I would highly recommend him. I and would 100% use his services again, if ever required.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Shoulder surgery, acj repair, told to be there at 9am with a 10am start. Surgeon and anesthetist didn't show until 1120, surgery was at 1230. No explanation or apology was given. Since I'm a type 1 diabetic this was especially stressful. It's lucky I'm able to control my blood sugars or I could've been in danger, or had to cancel the surgery.

Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

Consultation for msk issues. Warm and open consultant. Asked lots of questions to understand the symptoms, impacts on my wellbeing and possible causes. I was provided with an initial diagnosis and for added assurance refrerred for imaging. Managed to get an MRI in good time. The MRI appointment was efficient and professional.

Skin Inspection

Dermatology, Gastroenterology, + 1 more

We were met by the named consultant. After a very case review and examination, she gave a very level headed advice. No surgery, skin looks healthy and certain skin conditions can get worse after meeting she didn’t take specimen for biopsy. Because the wound is healing naturally and looks healthy. Keep it moisturised.