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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

Bader Medical Institute of London

Obstetrics & Gynaecology

I had an exceptional experience with my gynecologist and her entire team. From the moment I walked in, I felt welcomed, supported, and completely at ease. Every member of the staff was warm, professional, and genuinely attentive to my concerns. Dr Maria , was incredibly thorough, knowledgeable, and compassionate. She took the time to explain everything clearly, answered all my questions with patience, and made sure I felt comfortable at every step of the process. Her calm and reassuring approach truly made a difference. The environment of the clinic was outstanding — spotlessly clean, modern, and very well-organized. It’s clear that great care is taken to maintain a high level of hygiene and professionalism. I felt safe and confident throughout my entire visit. Overall, I couldn’t be happier with the care I received. I wholeheartedly recommend this doctor and her team to anyone looking for a trustworthy, professional, and truly caring gynecological practice.

Moorfields Private Eye Hospital

Ophthalmology

Dr. Jayaram has been very kind, professional and attentive throughout the consultation and was very thorough when examining my eyes. He was reassuring as he explained the medical condition of my eyes in clear and simple terms and the options that may be available to me in the future. He as very patient in having to repeat things to me. I really appreciated his excellent manner. He made me feel at ease. I would highly recommend Dr. Jayaram. If in the future I need to reassurance I am looking for, I would definitely arrange to see Dr. Jayaram again. I also received the report of my consultation the same evening. Ms Maddie Kurri the practice manager was excellent throughout in communicating with me and arranging my appointment. Thank you both. The hospital very clean and orderly. The staff at the main reception desk were very friendly and helpful and also the nurse who I saw on arrival you did my initial tests.

Newmedica Norfolk

Ophthalmology

The team at Newmedica from the receptionists to the optometrists, nurses and Mr Anjari my consultant were so welcoming and made me feel at ease from the moment I arrived. I was quite anxious about having cataract surgery, but the team made me feel relaxed each time I visited. Mr Anjari was very reassuring and spent time helping me decide which lenses were right for me. The surgery was quick, and painless - so efficient., I had no need to worry about going back for the second one. The aftercare was excellent too with a phone check up and another thorough appointment. Mr Anjari helped me choose Galaxy lenses … I can’t believe how clearly I can see near and far ! It is nothing short of miraculous after living in a blur for years! I am now able to read the smallest print yet look across a field and identify birds in the trees. I’ll be forever thankful to Mr Anjari and his team for the transformation of my sight.

Loughview Health

General Practice (GP)

This was my first visit to this lovely private GP practice. Lots of parking and ground floor facility was the first tick. Lovely big bright windows another tick creating brightness in what is usually not available in most other medical establishments. No sooner on the door I was greeted with smiles and courtesy from the lovely, friendly receptionists who welcomed me and offered me refreshments. Plenty of books and magazines if I wanted but didn't need them as I was taken at my exact appointment time, another big tick. My GP, Dr Fiona Moore came out to greet me and as I'd completed an online form with my reason for attending she was on the ball with what was required. She was so relaxed and friendly I felt like I'd known her for a long time and I felt at ease answering any questions. Having examined me she knew what the issue was and reassured me. Overall a brilliant experience.

Hope Park Dental Practice

Dentistry

I have been a patient of Grace’s at Hope Park Dental Practice for many many years, and our whole family has been under Grace’s truly wonderful care since she started out in South Queensferry back in the day! Grace is the most professional, knowledgeable, caring, friendliest dentist we know. She always makes us feel comfortable and truly confident in everything she says and does, she NEVER over treats us, she keeps us so well looked after. The receptionists and all Grace’s team are all extremely friendly, so lovely, and are always very supportive and polite. Myself and all my family members have ALWAYS been made to feel welcome and comfortable throughout our experiences in the practice and I would highly rate this dental practice 10/10 for excellent quality and care.

Mr Janos Balega

Obstetrician & Gynaecologist

Follow up appointment after an operation which Mr Balega performed exceptionally as I had previous operations which added potential complications. Mr Balega was exceptional when performing the operation taking care and speaking with my husband straight afterwards. Today's visit was to discuss the operation and subsequent results. He explained very clearly and succinctly each element of the operation and the results. Mr Balega has always been engaging during all my visits and answers any of my questions and ensures that I full understand each element of the process.

Berkshire Imaging

Diagnostics & Testing, Imaging (Scans), + 1 more

they were very considerate considering I was terrified as once before I had to press the button. I couldn’t go through with it and I had to go to an open scanner as they were about to place me through. I had to stop them. They gave me time to recompose and got me to look backwards and upwards and out through the exposed end and that made the whole experience different can’t tell you how relieved I am to get through that. I’m highly claustrophobic so yes, the experience was a positive one.

Dr Rapti Mediwake

Rheumatologist

We were delighted to host Dr. Rapti Mediwake at PRAX Physio for a CPD session on neck assessment and rheumatology-related presentations. Her teaching was clear, insightful, and highly relevant to our clinical practice. She explained complex concepts with ease and encouraged meaningful discussion within our team. We truly appreciate the time and expertise she shared with us. A valuable learning experience for the entire PRAX Physio team.

Mr Javed Uddin

ENT Surgeon

Very grateful for Mr Uddin's care and time explaining why other treatments for past 2 years haven't been working long term. Quick effective treatment but he also took the time afterwards to talk about long term management and that really helped me to manage my own condition but also feel able to reach out again if needed with an open appointment Would recommend to anyone with ENT issues

Harley Street Hearing

Audiology, Ear Care

The team at Harley Street Hearing are well organized and friendly. They also communicate and reach out well with their 'Hear Say' newsletter which contains useful information to support people with hearing loss. They also hold networking events so we can meet and be inspired by others that are also experiencing hearing loss. They have built a constructive supportive community.

Mr Edward Powell-Smith

Orthopaedic Surgeon

This was my follow up appointment from an operation several weeks ago. The consultation was detailed and Mr Powell-Smith explained everything in such a clear and informative manner, allowing time to discuss any concerns that I had. His procedure has healed quickly and beyond my expectations. I must state that he is one of the best specialists that I have seen.

Professor Omar Faiz

General Surgeon

Can't say enough good things about Professor Faiz, who is warm, gracious, knowledgeable and acts with genuine care. I count myself as lucky to have been treated until his care Similarly, his medical secretary, Becky, has been a joy to exchange with and made the administrative side bearable (which is very often not the case!)

Mr Rob Bethune

General Surgeon

Everything was explained to me with regards to my recent operation and I felt completely at ease in knowing that my operation 16th October was a complete success and that my surgeon Mr Bethune was a excellent surgeon which made my future assured with the knowledge of the operation being a necessity for my well-being.

Mr Tim Dudderidge

Urologist

True professional; set me and my loved ones at ease. I had complete confidence that i was in very safe hands given his experience and the assurance of the thorough and clear explanation of the procedure to be undertaken. Post op and follow up appointments have been first class. I would highly recommend Tim to others.

Mr Philip Robinson

ENT Surgeon

I had an excellent experience, felt reassured and informed throughout my consultation. A procedure was offered to me during my consultation which supported diagnosis and reassurance without having to make another appointment. I felt time was taken to listen and did not feel rushed at all.