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Dr Shalini Chawla

Obstetrician & Gynaecologist

Shalini was recommended to us by a friend who sang her praises after she delivered her second child by elective caesarean. We are so glad our paths crossed and we could not have asked for a more wonderful person to accompany and guide us on the journey of pregnancy and the birth of our first baby. We will forever be grateful to Shalini for that. Her kindness and warmth put us at ease from the first time we met and each subsequent meeting felt a bit like getting together with an old friend - albeit an incredibly professional and knowledgeable one, at the top of her game. We are in awe of how Shalini has the strength and energy to so serenely navigate the many professional roles she holds, whilst still being so present and down to earth, taking time and care to answer every single question we had, during our in person meetings or via WhatsApp at all hours of the day. I had quite early on started to consider an elective c-section, a decision that I subsequently went back and forth on as the months went by but ultimately settled on, mostly to avoid being induced at 39 weeks due to my age. Shalini took a lot of time talking us through the risks and benefits of both a vaginal and abdominal birth and when the day came I felt so safe and well taken care of, knowing I was in the best possible hands to ensure a safe delivery for myself and my baby. The birth didn’t feel clinical or scary, the whole experience was so calm and serene. Almost 4 weeks later I am recovering really well and regaining my strength. One of our midwives said my scar was the neatest she had seen in a long time. We are full of gratitude to Shalini that the birth of our daughter is a day we will forever remember to be such a beautiful one, that got us off to the best possible start on the incredible journey that is parenthood.

Rehab Recovery

Health and Social Care, Psychiatry, + 2 more

A Life-Changing Experience – Thank You My wife is 62 years old and has battled alcoholism for 27 years. She had been to rehab three times before, but this time was different. After losing her mother – her last remaining close relative – she turned to alcohol once again, retreating from the world in her grief. As a family, we were at breaking point. In a desperate effort to keep a promise to her late mother, I kept her at home until the funeral so she could attend sober. It was one of the hardest challenges I’ve ever faced, but I managed it. Sadly, after the funeral, the drinking returned and we lost her to the bottle once more. When a small inheritance came through, I decided to try again. From the very first conversation, they understood exactly what we were going through. They acted quickly, knowing how critical timing is — when an addict asks for help, you must act immediately before the addiction takes over again. Addiction is not just the addict’s disease — it affects the whole family. They supported all of us, not just my wife. It’s now been four months, and I see a change in her I have never seen before. She is beginning to embrace sobriety in a genuine, lasting way. She speaks openly when she feels low or has a difficult day, instead of turning to the bottle. That openness has been life-changing for the whole family. I will always be grateful for their understanding, dedication, and wisdom. They didn’t just help my wife — they helped give our family hope again.

Check4Cancer

Oncology, Diagnostics & Testing

I wanted to share some feedback on my recent appointment. I felt the consultant was quite dismissive and used language that may not have been appropriate — for example, when feeling the lump I was told immediately “this is not cancer.” While I have personal experience in this area and have been through it before, for someone new to this situation such a conclusion could feel very daunting and unsettling. The appointment also felt rushed, particularly after the ultrasound (as the mammogram machine was broken). I left feeling as though my questions were seen as unimportant, and that I was being hurried out because “nothing was wrong.” While I accept the results, I had hoped for a more considered discussion — especially as I’ve had similar lumps removed in the past and wanted to understand the difference this time. Instead, I was simply told to manage the pain, given a leaflet, and advised to take primrose oil. This did not feel like the most supportive approach. To then receive a letter a couple of hours later — before the mammogram had even taken place — dismissing me from the service, felt like a rushed and premature conclusion. I hope this feedback is taken constructively, as the experience could be improved by allowing more time for questions, more sensitivity in communication, and reassurance for patients at what can be an anxious time.

Dr. Stuart Viegas

Neurologist

Dr. Viegas is an exceptional specialist. From the very first appointment, you immediately feel that you are in good hands. His warmth, thoughtfulness, and expertise perfectly match the positive energy he radiates. It is clear that his work is his passion, and that he genuinely cares about his patients’ well-being and recovery. He took the time to carefully listen to all my concerns, which was incredibly important as it made me feel truly heard and understood. He answered all of my questions with patience and clarity. Most importantly, after a year of seeing various specialists without answers, he was finally able to provide me with a diagnosis. This brought a huge sense of relief and allowed me to set up a clear recovery plan. He also collaborates with other trusted specialists, ensuring that patients receive the most comprehensive care possible. I would highly recommend Dr. Viegas, he is truly one of the best specialists out there.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

I have been struggling with uterine fibroids that cause severe pain and heavy bleeding, which has had a big impact on my quality of life. From my first appointment, Dr Woodhead was incredibly understanding, compassionate, and thorough. She listened carefully to my concerns, explained my options clearly, and never made me feel rushed. Her calm and professional manner helped me feel reassured during a very difficult time, and I finally felt that my symptoms were being taken seriously. The whole team at MUMS were welcoming and supportive, and the clinic itself is clean and efficient. I am so grateful to Dr Woodhead for her care and expertise, and would highly recommend her to anyone seeking gynaecological support.

Professor Raj Srirajaskanthan

Gastroenterologist

In all of my appointments with Dr Raj he very friendly explained the reasoning behind all of the necessary processes and when I obtained the results he went through them so clearly taking the time to ensure that all information was understood but also in a manner that eased my anxiety completely. He really is very easy to talk to and a great listener. I was very grateful that I had a good outcome from my test results and due to Dr Raj's recommendations I now have a way better understanding on how to ease my condition. I cant recommend him enough.

Ms Stacey Strong

Ophthalmologist

I've had the pleasure of being trained by Ms Strong. She is a conscientious and dedicated surgeon who always strives for the best for her patients. She is an excellent example for trainees like myself and I have learnt a huge amount, both in terms of how to approach different clinical situations and how to approach everyone in a professional and compassionate way. She is a natural leader and is able to communicate clearly with patients and colleagues alike. I would strongly recommend her as a teacher and as a surgeon without any reservation

Spencer Private Hospital Ashford

General Surgery, Audiology, + 11 more

Once inside the building I was greeted promptly by the receptionist who was approachable and friendly. Wait time was a little longer than expected but staff did advise of this. Otherwise a very positive consultation experience. Being new to the hospital site, it wasn’t easy to locate SPH as signage tailed away aster the first o two. Car parking was poor - no spaces available on arrival and no indication given of alternatives.

Nuffield Health The Holly Hospital

Gastroenterology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 10 more

Upon arrival at the hospital I was greeted by a host of friendly, caring and kind staff from all areas. I must stress how grateful I am to Mr Samuel Jayaraj who undertook my operation. He made me feel relaxed when I was very worried and through all stages of the operation (start to finish) he showed care and professionalism. I could not of asked for a better experience and am so grateful to everyone who looked after me.

Mr Parag Jaiswal

Orthopaedic Surgeon

WOW! Such a great professional and a person. Clear communication, options presented in a simple and approachable manner with great explanation. Very professionally and painless administration of two injections of Durolane, one to each knee. Overall, very happy and will certainly be returning in future as surely requiring additional medical assistance. Thank you Dr. Jaiswal!

Dr Glyn Thomas

Cardiologist

I had a heart ablation on the 17th June2025. Within hours of the procedure my health started to improve. I could walk up stairs without getting breathless. I could bend down without feeling faint. I could hold my head up straight . Now three months later, my skin is improving and I feel well for the first time in years. Life changing. Thank you Dr Thomas.

Alien Aesthetics - London

Cosmetic (Aesthetic) Medicine

No matter who you see at Alien Aesthetics, you’re guaranteed the best service, sound advice, and the utmost professionalism. No question is ever too small and no request is ever too much. The team always goes out of their way to ensure you understand the treatment and aftercare. I can’t speak highly enough of Bella, KJ, and everyone else on the team.

Wells Health Fordcombe Hospital

Gastroenterology, Breast Surgery, + 20 more

I am 8 weeks post knee replacement. Everybody I came into contact with were amazing, professional, approachable and understanding. I felt totally confident with my treatment and care. I particularly would like to thank Olivia Lewis the physiotherapist who looked after me, her encouragement to do the exercises and her advice have been wonderful

Mr Ben Eddy

Urologist

My procedure was a cystoscopy which was explained with information provided prior to the day and within the face to face meeting with Mr Eddy. The procedure was somewhat daunting however the dignity and care that was taken meant that I felt less vulnerable and reassured that the procedure would be no more than a bit uncomfortable. I

Mr Naveen Cavale

Plastic Surgeon

From the initial consultation to the final follow up, my experience with Mr Cavale has been an entirely positive one. Clear, easy to talk to, humane and friendly, his attention to detail and the quality of his listening are really admirable. The team at the clinic are great, and I am really happy with the result of my procedure.

Miss Claire Mellon & Associates

Holistic Therapy, Obstetrics & Gynaecology, + 1 more

very good - it would be an idea to explain that another person would be present during the physical examination I was told to pay a deposit, but then the full consultation amount was taken out. then the day before I was told to register my card details the repeated appointment reminders, by email and text, felt stressful