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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Mr Seni Subair

Obstetrician & Gynaecologist

We welcomed our healthy baby on January 11th, and we cannot thank Dr. Seni Subair ("Super Seni") and the team at The Portland Hospital enough for the experience. Living abroad in Dubai, managing a pregnancy and birth in London came with logistical challenges, but the care we received was outstanding from start to finish. We actually missed a few appointments due to our travel schedule, but the hospital was incredibly accommodating. They made sure we could come in at any time and always saw us without delay, which took a huge weight off our shoulders. A special mention must go to Mr. Seni Subair. He was absolutely fantastic. He didn’t just treat us like patients; he made us feel like proper family members. He put my wife at ease immediately, making her feel completely comfortable and safe throughout the entire process. His warmth, professionalism, and "Super Seni" energy turned what could have been a stressful time into a joyful one. If you are looking for a consultant who genuinely cares and a hospital that offers flexibility for international families, we highly recommend Mr. Subair and The Portland.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Mr Niall Sullivan

Orthopaedic Surgeon

I cannot recommend Niall Sullivan highly enough. From my first consultation through to my total hip replacement and follow-up care, I felt completely confident that I was in expert hands. Everything was explained clearly and honestly, and I was treated with kindness, respect, and reassurance at every stage. The surgery itself has been life-changing. My pain has significantly improved, and my recovery so far has exceeded my expectations. Niall Sullivan is not only an exceptionally skilled surgeon but also approachable and attentive, taking the time to listen and answer questions thoroughly. I am incredibly grateful for the care I received and would wholeheartedly recommend Niall Sullivan to anyone considering hip replacement surgery.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Main reception lovely and consultant was great. Imaging receptionist was blunt and frankly dismissive. Now paying invoice for consultation the original price was quoted on phone I found it’s £20 more which isn’t much but when you are self funding every £20 counts! When I complained I was directed to the fees as outlined on my original appointment letter which state it would not exceed £150 which it obviously doesn't but it wasn’t explained that the figure quoted on phone was only an estimate. Pricing should be communicated more clearly for those who don’t have insurance. So far, apart from consultant, a disappointment.

Ellern Mede Ridgeway | Eating Disorder Hospital for Children

Dietitian, Psychotherapy

An amazing specialised unit Which is a privilege for any child My son aged 17 was very very poorly suffering with ARFID and extremely low weight Our 5 month journey has been outstanding, beyond expectations, pleasant safe environment, friendly experiences staff a feeling of home to home, excellent opportunities to pursue studies, welcoming supportive staff at all levels and positions, overall a positive experience with having my son who restored his weight and has fighted his life threatening situation now leading a normal life Thank you to the whole team and the management structure.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I have about 34 years experience of palliative care as a recently retired GP and I can honestly say, in all those years, I have never seen anyone as superb, as kind, as caring, and as hard-working as Ganan in my entire career. He was always there every day, assessing our Mum, explaining his clinical decisions, and involving us in planning next stages of management. Approachable, empathetic, wise, he is a shining example for all of us who have the privilege of doing our job. St.Mary's is very lucky to have him.

Cambridge Heart Clinic

Cardiology

It was a private appoint & I paid for the ILR device. That was fine but I have been disappointed with the follow up since which seems to provide no reassurance that the ILR results are being looked at / reviewed so it is a case of assuming "no news is good news". In my view this is poor, if not unsatisfactory and it seems to me an initial 3 month review email followed by half yearly emails would be welcomed by patients. Also issue of contact phone numbers would be helpful e.g. technical. episode queries

Mr Samrat Mukherjee

General Surgeon

My appointment was on time Mr Mukherjee came personally to call me into his consulting room. He explained how my recent operation went and showed me photos of the procedure. I didn’t feel pressured about time and allowed to ask questions about my operation. I would recommend Mr Mukherjee to family and friends if in need of a similar treatment. I was very worried before having the operation but I need not have worried it was a good experience in the end. Thank you so much

Mrs Priya Prakash

Ophthalmologist

I found Mrs Prakash an accomplished professional in all my appointments with her, she put me at ease with all the procedures and treatments she carried out. If I ever should need any further or other eye treatments in the future she would be professional I would want to have treat me and would recommend her with confidence to anyone. I am really thankful for what she has done for me

dentalessence - Burgess Hill

Dentistry

Apprehensive about a possible root canal - antibiotics first but they indicated I did need a root canal. Excellent treatment - didn’t feel the anaesthetic or any pain regardless of all that was ‘going on’ in my mouth. Dentist and dental nurse were very kind throughout the hours treatment re relaxing jaw. Returning for stage two but not apprehensive about it. Highly recommend.

Dr. Simon TR Bailey

General Surgeon

5 stars - I met with Mr Bailey this morning and was thoroughly impressed by his knowledge and professionalism. He demonstrated a superb understanding of my issue and explained everything clearly and confidently. His expertise was, in my view, second to none, and his professional yet friendly manner immediately put me at ease. I would highly recommend him without hesitation.

Mr Michael Smith

Ophthalmologist

The waiting area is quiet and spacious. The reception and admin staff are friendly. The nurses/technicians similarly genuinely interested in you and remember your last visit. Dr Smith also knows his patients, is thorough in his assessment and forward treatment plan and open to questions. Follow up administration is prompt. After a visit I know I have properly been examined.

Mr Kunal Rathod

Obstetrician & Gynaecologist

My latest encounter with Mr Rathod was a follow up appointment, after recent surgery. Mr Rathod examined me to see how I was healing post-op, and he explained the findings from the surgery. I left the appointment feeling positive that my recovery was going well, and felt clear on what the next steps would be in terms of my care.

Ms Bhavna Sharma

Obstetrician & Gynaecologist

Ms Sharma is an experienced professional in addition to making me feel like she truly cares about my well-being. A powerful combination in healthcare. She brings a wealth of knowledge about a healthy lifestyle for women’s health, especially surrounding hormones and perimenopause. I recommend her to all my friends.