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Professor Paul Chatrath

ENT Surgeon

Last year I was struggling significantly with my breathing and had a couple of referrals with the NHS ENT team regarding a Nasal Valve Collapse. Unfortunately, the NHS were not able to address my nasal valve issue and would only correct my deviated septum, so I looked elsewhere for private options and spoke with several surgeons about a functional septorhinoplasty. I found Prof Chatrath online after researching surgeons who specialise in nasal issues, particularly nasal valve collapse. It seems there are very few surgeons in the UK who perform this type of surgery. On first consultation, Prof Chatrath was very understanding of my issue and we began a course of steroids straight away. After a trial period, he recommended a nasal endoscopy to properly assess the problem. This revealed a deviated septum and severely enlarged turbinates, both of which he suspected were playing a significant role in my breathing issues and nasal valve strain. We agreed to proceed with a septoplasty, intranasal Z-plasty (I believe to widen and stiffen the internal valve area), RF turbinate reduction, and alar batten and rim grafts on to correct the issue using a closed, non-invasive approach. Paul also recommended RF turbinate reduction being mindful of the risks of Empty Nose Syndrome, which was reassuring. Other surgeons I consulted recommended a full open rhinoplasty with lots of cartilage grafting, which I understood was is a lot to go through. Paul instead was keener on a more conservative closed septorhinoplasty and was clear that this would not rule out future options if it wasn’t successful, so not to overtreat a problem that wasn’t there. He was very honest about expectations, and I felt I was in very safe hands. The procedure itself was slick and fast. I had no bruising and felt back to normal around three weeks post-op. Post op care was great. I did have an accident 12 days after surgery, and Paul saw me again at very short notice to make sure everything was okay. Maria, his secretary, was also extremely helpful and quick to respond throughout. 9 weeks post op and I’m so relieved. My breathing and valve collapse is now so much better than it was before the surgery and I’m super grateful to have met Prof Chatrath. In addition to the improvement in my breathing, my nose actually looks stronger and more balanced too which is an unexpected bonus. The surgery has given me a massive quality of life improvement. A huge thank you to Paul and his team.

Newmedica Leeds

Ophthalmology

Newmedica Leeds. 5* Care from start to finish. My optician at Specsavers suggested it was time to consider cataract surgery and I was offered an NHS referral to my choice of providers. I chose Newmedica Leeds and just over 2-3 weeks later had an initial consultation at Newmedica. Unfortunately my high blood pressure caused some problems and delayed the first cataract operation to my left eye, after 4-5 weeks weeks I had surgery on my first eye and 5-6 weeks later my second eye was done. Without exception all of the staff I met at Newmedica were friendly, helpful, and very caring. The consultant who carried out the procedure on both eyes (Mr. Kamran Khan) took the time to explain the procedure and answer my questions. During the procedures he was reassuring and calmly explained what was happening. Both procedures were carried out successfully and my sight is so much better now. I would like to give a big thank you to Mr Kamran Khan and his team and my Optometrist Summer Elyoussfi and her team for all the care and attention I received. I have no hesitation in recommending Newmedica Leeds.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

From beginning to end what a warm and comforting environment. I don’t think the people that make the difference always get the feedback they deserve. Mr Basu was extremely kind and even referred to my dad in his call as he’s just passed away and I’d mentioned him. Sarah gascoigne from my initial call to book me in for my vacuum assisted biopsy I’ll add I suffer with anxiety and even though dreading it her personality and the way she spoke to me on email calls and holding my hand / leg lol just made the process possible. Shamima was also so kind and supportive and finally Dr Telesca you were so lovely and approached me in the best way possible so professional yet warming and just made me feel it was going to be ok. Thank you dream team! Take care hope you get to see this and all your bosses praise you as you should be in what is such a scary place for the patient to be. Take care.

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had cosmetic surgery at Sancta Maria and i genuinely would not want to go anywhere else…. I may be biased as I work at the hospital but for me regardless of who I was the staff were very professional and gave outstanding care. I always watch how every staff members provide this incredible service to other members of the public but honestly they showed me so much care and compassion throughout my surgery. The staff in all departments - especially recovery and ward as that’s where I spent my time mostly. Also Ashley in outpatients for providing me with an appointment for dressing clinic to put my mind at ease when I accidentally got my dressings wet. Honestly I would not want to have had my surgery anywhere else. Thank you all so much. I am very proud to work within such an incredible team.

RTN Mental Health - Right To Choose

Psychiatry, Psychology

Everyone I dealt with was great overall. The experience was good aside from a couple of mistakes which then lead to long delays. One of the assessment calls didn't work and I had made time to sit through it. They did try to rectify this quickly but it still took another few weeks which after such a long time was frustrating. Sometimes when I would ring up the person who would answer would be short and I didn't feel so comfortable speaking to them. Otherwise, I would recommend this service up to diagnosis - I am yet to try the medication and services beyond here. I wish there was more the NHS or RTN could provide to offer support post diagnosis. The recommendations are useful but I would like a little more.

Fitzrovia Suite

Obstetrics & Gynaecology

Overall, I had a good experience at the Fitzrovia Suite. The midwives were supportive, kind, and readily available, providing good care following my c section. I was particularly grateful for the overnight support. The team helped look after my baby, ensuring I was able to get much-needed sleep and rest, which was invaluable for my recovery. However, The handover process between midwives during shift changes could be better managed, as there were some gaps in communication between team members. Additionally, the catering was fairly average and quite rigid in terms of meal timings and available options, which could be more flexible.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Though I prepared in advance for what expect in relation to parking and expected to pay on the way out, an usher directed me to another car park where there were options of paying on an app or using cash. I had time on my side luckily. Directions were almost right but I would have been better prepared if I had known the entrance sits at the back of the main A&E entrance. The staff were friendly and the environment was clean and calm. The doctor was incredible, attentive, patient, precise, clear and efficient. The experience was good.

IVF Matters Fertility Clinic

Fertility Medicine

We cannot thank IVF Matters and Dr Irfana Koita enough for the care, support, and professionalism we’ve experienced throughout our journey. From the very beginning, Dr Koita made us feel listened to, understood, and genuinely cared for. She explained everything clearly, answered every question with patience, and always reassured us when things felt overwhelming. The whole team at IVF Matters were welcoming, compassionate, and incredibly supportive at every step, which made such a difficult journey feel manageable and hopeful.

Mr Jagwant Singh

Orthopaedic Surgeon

hi, i will comment on recent visit/s and also phone calls. Dr Jagwant Singh will forever be remembered as long as i live for he has brought back dignity in my life by removing the ailments i have been struggling with for 5+ years. i am confident that this man is seen as a hero to everyone he has helped. i cannot thank him enough. his work, his attitude, his mannerisms inspire me to be a better person. he inspires me to encourage my future children to become like him, an orthopaedic surgeon.

Mr Yuksel Gercek

General Surgeon

Mr Gercek provided an excellent service from start to finish. His manner was straightforward and all explanations were thoughtful and easy to understand. Importantly he listened and proposed an investigative approach that was thorough and covered all symptoms. This was an anxious period and the treatment process was efficiently managed which was very much appreciated. I would not hesitate to use the services of Mr Gercek again in the future. Thank you.

Dr May Teoh

Oncologist

I saw Dr Teoh to seek advice and a second opinion regarding my struggles with endocrine therapy following breast cancer surgery. She was extremely clear with her thoughts and more than happy to spend time explaining her reasons and any medical jargon I didn’t understand. I found her to be kind, considerate, compassionate and knowledgeable. I left my appointment feeling supported and more positive about my current regime.

Mr Omer Osmani

Plastic Surgeon

Had surgery of Dr Osmani tummy tuck and brachioplasty (bingo wings).Dr Osmani was very professional and helpful im my choices of surgery I am more than happy with the results and the after care and would highly recommend him and trust him with any future surgeries I may undertake.He explained prior to surgery what to expect after surgery and was available for any queries about the ops and i felt at ease with his manor.

Darcy Healthcare

Diagnostic Pathway – Cardiac, Diagnostics & Testing, + 4 more

I was happy about the appointment and MRI.But approaching for the report,it is too difficult.I tried to contact via the phone around 8 times but no answer.In the evening I managed to speak to someone.I sent all the requirements by email to get reports but I haven’t received the reports until Wednesday morning. Wednesday midday tried again but still same ,no one answering the phone..still waiting for the response.

Miss Roopa Nair

Obstetrician & Gynaecologist

Miss Nair is incredibly thorough, warm and friendly, and explains everything clearly. She is very efficient, provides results and follow-up letters quickly, and is always clear about treatment plans and next steps. I also really appreciate the Carebit platform she uses, which makes it easy to access all results, letters and appointments in one place — it feels well organised and reassuring as a patient.

Dr. Niv Bhamber

Orthopaedic Surgeon

Niv Bhamber is great surgeon who listens to his patients, ensures they have all the information they need to make decisions and always follows up to check that everything is ok. He’s honest when it comes to the pain follows a total knee replacement however he also explains why it’s so important to push through the pain and do the exercises. I have no hesitation in recommending him.

Dr Dennis Barnes

Diabetes & Endocrinology Specialist

I found Dr Barnes to be very thorough and was really friendly and took great care in ensuring that I understood what the results all meant. Sometimes the medical abbreviations and terminology can be a bit confusing but he took the time to explain everything in detail. I would have no hesitation in recommending Dr Barnes as I felt I was treated well by him and his team.