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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Professor Owen Judd

ENT Surgeon

I chose to book an appointment with Professor Owen Judd, after compiling my extensive research on ENT consultants in my area. I deemed that professor Owen Judd ticked all the boxes that I required and more. Professor Judd is widely recognised for his ability to manage complex and challenging cases with professionalism and clarity. He communicates diagnoses and treatment plans effectively, ensuring patients feel informed, reassured, and actively involved in their care. His calm manner and attention to detail contribute to consistently high standards of clinical safety and patient satisfaction. I have now had the opportunity to witness this professionalism firsthand. I felt very reassured and appreciative of his diagnosis and treatment suggestions. Overall, in my experience, Professor Owen Judd exemplifies excellence in consultant ENT practice, combining advanced clinical skill with academic contribution and compassionate patient care. I have no doubt therefore, that he would be just as exemplary in the discharge of his other specialty areas of his profession. Professor Judd comes highly recommended and I would like to reassure any potential future patients that they would be in very safe and capable hands.

IVF Matters Fertility Clinic

Fertility Medicine

​"I highly recommend Dr. Irfana to anyone navigating the complexities of fertility treatment. After three years of trying and a failed IVF attempt elsewhere, we were unsure of our next steps or if a sibling for our child was even possible. Dr. Irfana truly felt like a godsend during a very uncertain time. ​From our very first introductory call, her expertise and confidence changed everything. She made us believe that every problem has a solution, listening patiently to every concern we had and addressing them with a clear, actionable plan. Thanks to Dr. Irfana’s dedication, we have successfully completed our family. If you are looking for a doctor who combines high-level medical skill with genuine compassion to start your journey to parenthood, she is the one to see. Also, special thanks to the staff (Sara, Alicija) for prompt responses always.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

I saw the cardiologist as I couldn’t get appointments at my GP surgery. I was really impressed with the whole procedure. The Consultant was wonderful and was able to reassure me. He listened to me and later explained all the results of the tests. He did an Angiogram on me himself which I thought was a great idea as he could see my heart in real time, no report from a technician needed no wait. I had to have bloods taken by Debbie . A very nice nurse . Again I was made to feel comfortable and reassured with my problem. There is a plan in place and I return to see cardiologist again next week. I will definitely use the facility in the future for myself and family. Due to the chaos that is the NHS at present.

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

I recently saw Dr Raiman regarding ongoing issues with my knees and toes, and he was extremely helpful and informative. He took the time to clearly explain what was happening, walking me through the drawings, X-rays, and MRI images in a way that was easy to understand. All available options were discussed thoroughly, including injections and physiotherapy, and I felt fully informed throughout the appointment. I learned a great deal and left feeling reassured and confident about the next steps and the decisions I need to make regarding my treatment. Overall, a very positive and supportive experience.

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

Nick from Physio Jack Studios was really great. I had what I thought was a typical calf strain but all the standard treatments from another physio did not heal it. 4 weeks out from a marathon, I was unable to run 1km without pain. Nick went through a very thorough diagnostic appointment, corrected my diagnosis to an overloading issue at a specific calf/achilles muscle complex and guided me through multiple plyometric exercises and a progressive running plan to allow me to finish the marathon in 3hrs 40mins. Could not recommend him highly enough, super knowledgeable, detailed and passionate 👍

Dr Masud Haq

Diabetes & Endocrinology Specialist

I am extremely happy with Dr. Masud Haq. I am on menopause therapy , it’s been over 2 years now and Dr. Haq has helped me enormously by choosing right bespoke therapy for me so I can function normally on day to day bases . My hormonal balance is perfect now, my focus and energy back to normal . Any issue I have Dr. Haq listens carefully, finds the right solution and helps me ! I feel 30 again although I am 50 years old . I should have left this review ages ago ! ! I can say with confidence that Dr. Masud Haq is an expert in menopause therapy and I am grateful I found him . Ewa L.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Experience OK but to have to travel 80 mile round trip with 24 hrs notice was stressful, for the pre-accessment which I had to ask for, as not arranged. If I had been told on the information letter that if I was taking antibiotics I would need to have 4 weeks clear before I could have my procedure, this would have prevented me from excepting the procedure date I had been given. Therefore would have given the date to someone else. I had two weeks notice of my procedure which is OK if all information had been given to me. Find the administration side lacking. Lovely staff. .

The OrthTeam Centre

Imaging (Scans), Neurology, + 6 more

Positive perks - the waiting room had adjustable height chairs meaning I didn't have to struggle getting in and out of chairs! Dr Chinoy didn't judge me, or make me feel rushed or that I was an inconvenience (something I have grown accustomed to from the nhs). Despite my symptoms not fitting in with his specialities he recommended a colleague who he feels confident would be able to meet my needs. Although private care is hard on my wallet as a self funder, the advice, treatment and service I received overall made it more than worthwhile.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Everything was fine, except that no one is able to provide the invoice for the procedure and it is not acceptable. I need the invoice to claim the money back from my insurance, I have called twice emailed and I am still waiting. I don't understand why it is so difficult to get this invoice. It is a legal requirement to provide an invoice while a payment is made and service delivered. It wouldn't be that big of a deal if the amount was not that big, but we have paid £2995.00 on Sunday, and no invoice was provided...

Mr Enyi Ofo

ENT Surgeon

I had a partial thyroidectomy and removal of an extremely large goiter with Dr Ofo, he was knowledgeable and professional throughout with an exceptional bedside manner. I was particularly anxious about the surgery as I was recently post partum, but I need not have been. The incision was a lot smaller than I expected and has healed very well, to the point where other medical professionals have commented on good the scar looks. I would highly recommend.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I cannot fault my experience, everyone involved in my care and treatment where kind, warm and welcoming whilst still having all the knowledge required to reassure throughout treatment Due to the of my surgery this was very reassuring as at no point did I feel overwhelmed or uninformed I would highly recommend elanic clinic to anyone considering treatment in the future I can’t thank the team enough and I still have healing to do

Professor Yogesh Bajaj

ENT Surgeon

"I recently saw Professor Bajaj regarding severe Rhinitis. After referring me for a number of tests he provided a clear diagnosis and explained the surgical plan in a way that put me completely at ease. The surgery was a success, and I can finally breathe easier after many years of struggling. Throughout he showed care, kindness and professionalism for which I am grateful. I would highly recommend Professor Bajaj

Dr Ravi Assomull

Cardiologist, Diagnostic Pathway Specialist

What an exemplary team of professionals — efficient, caring, and highly skilled. Dr Assomull is an exceptional physician who motivates patients, co-formulates a clear management plan, and agrees a way forward that truly puts patients’ minds at ease. His team, throughout the entire journey, are friendly, professional, and efficient.

Dr Marco Spartera

Cardiologist

My two visits were very friendly and unhurried. The explanations given were clear and methodical, and I had the opportunity to check my understanding. The medical letter at the end was superb. Very detailed and precise and this gives a patient great confidence in the doctor’s attention and interest in helping your condition.

Mr Farooq Khan

Urologist

Mr Farooq Khan is a very pleasant person to meet and talk to. He took the time to really listen to what had been going on with me. He gave over so much knowledge to me and broke things down in layman's terms so i could full understand it. I left there feeling a lot better and at ease with what i had been told