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Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

My hearing care assistant Claire was brilliant. I only made the appointment because I was spending New Year in the area from London and still had muffled hearing despite being under treatment for wax removal in both ears. I had already gone down the local NHS route, which uses only irrigation, to no effect and the private (Specsavers) route, which uses only micro-suction, with limited success after several visits. So I was delighted that with just one treatment of about twenty minutes at Meadows and Wood my ears were completely clear. Claire used both methods in appropriate combination to get the result I wanted. She was very pleasant, friendly and extremely professional and fully answered any questions I had. She was also careful to keep me informed of what she was doing at every point of the treatment whilst ensuring that there was no pain or discomfort. I would unhesitatingly recommend Meadows and Wood to anybody. The standard of treatment I received was so high that it might well be worth making the trip from London the next time I need their services!

Mr Jason Ho

Ophthalmologist

I saw Mr Ho following some concerns I had with one of my eyes after cataract surgery carried out by a different surgeon. Mr Ho was very thorough in his approach and identified that I had some tears in my retina which needed repairing fairly urgently. He performed a vitrectomy (retina repair) the same day and following a few weeks recovery my eye is now fully healed. I can't recommend Mr Ho enough, his manner with patients is excellent, he fully informs you as to what he plans to do and why and his aftercare is excellent. I'm very glad I engaged him when I had a problem with my eye and wish I'd had him do the cataract surgery in the first place.

Mr Graeme Nicol

Orthopaedic Surgeon

January 26 Hip replacement at kings Park Hospital. Mr Nicol was fantastic from start to finish and kept me informed the during the whole journey. Checked up 3 times after the op over the course of 24 hours. Put me at ease from the very start. Would highly recommend. I would also like to mention the Anaesthetist, Dr Andrew Dalton. Was very professional and calming form the moment I ment him and again put my mind at ease and answered all questions I had. Dr Dalton also checked up post operation with Mr Nicol together. Would highly recommend also. I couldn't have asked for a better team.

Nuffield Health The Manor Hospital Oxford

I had an excellent experience seeing Dr Wamil and would highly recommend her. From the outset, she was extremely thorough and reassuring, taking the time to listen carefully to my symptoms and medical history rather than rushing to conclusions. Dr Wamil explained the possible causes of my symptoms in a clear and balanced way and recommended a cardiac MRI to investigate further. She took the time to explain why this test was important which made me feel fully informed and confident in the decision.

Optegra Eye Hospital Hampshire

Ophthalmology

Firstly… Happy New Year to all your team - it certainly has been for me. The whole process was absolutely excellent, and in particular the skill of the Surgeon was exceptional - Mr. Javier Bardavio, I was told via doctify.com before arriving. I can’t speak highly enough about the service, communication and treatment I received. Sincere thanks Optegra at Whiteley Ron (Cataract removal and Intra-Ocular lens fitted to right eye.)

Mr Mohammed Aldiwani

Urologist

The highest possible rating is what I would give Mr Aldiwani. He was so thorough and able to support with a preventative solution focused approach. Appreciation of the kind professionalism I experienced, extends to his wider team, the radiology department and oncology nurses and his secretary who were all so accommodating. I felt so empowered to be able to trust the system of support. Thank you all so much!

Bristol Menopause Clinic

Obstetrics & Gynaecology, Sexual & Reproductive Health

The clinic is easy to find, just off the motorway. I was made a cup of tea when I arrived. The doctor was very pleasant and patient whilst I listed my many and confusing health symptoms. I felt listened to and understood. It was so good to have the time to elaborate in a way that you cannot in a traditional doctor appointment. think we have a plan going forward which will help. Fingers crossed.

Dr. Mehak Nagpal

Psychiatrist

My ADHD assessment with Dr Nagpal was easy and prompt to arrange, clinic admin was very helpful and I would really recommend this to anyone who has been on a waitlist for a long time as it has been a game changer for me. I am yet to receive my detailed report however DrNagpal went the extra mile to help with my university letter and to get me started on medication.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I required a GP appointment at short notice. WLC had same day appointments available, which I could book hassle free on the website. I saw a GP that diagnosed my health issue and provided a script. My pharmacist had an issue with obtaining the one item, but a phone call to WLC resolved that and a new script was texted and emailed to me later the same day.

Newmedica Plymouth

Ophthalmology

I couldn’t have wished for a more caring and helpful team who carried out my cataract removal surgery. From the receptionist to the consultant they all made me feel reassured, which was much needed as I was very apprehensive about the operation. I’m happy to say it all went smoothly and I’m so pleased with the outcome.

Mr Masha Singh

Plastic Surgeon

The treatment I received at all stages was excellent. I was seen on time, even sometimes before the appointment time. Mr. Singh explained everything very clearly at every point, including during the operation. He also has a very helpful secretary. I would certainly recommend him to anyone seeking treatment.

Dr. Ash Kapoor

General Practitioner

Dr Kapoor listens to what you say. I like the fact he combines conventional medicine with more current and recent health research. More doctors should follow this route. I have read many books of the subject… and his kind, thoughtful and sensible approach is very beneficial when not feeling well.

Dr Khaled Ayazi

Pain Management Specialist

Dr Ayazi has always taken my pelvic pain very seriously, a relief after many years of seeking answers. He gave me clear explanations as to possible causes and treatment options, as well as additional online resources. His execution of the pelvic injections was professional, reassuring and caring.

Mr Wenzhuang Chin

Obstetrician & Gynaecologist

Having a hysteroscopy is an incredibly uncomfortable and vulnerable thing to do. But Mr Chin made it as comfortable as it is possible to be and took the time to talk me through everything. He was polite, non judgemental and kind. I was really grateful to him for his support and help. Thank you.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

My appointment with Dr Moitra was excellent. I came away feeling that all was being done to find out what my exact problem is with the extra blood tests and x-rays ordered and the starting off medication to relieve the symptoms I was having