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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

The Royal Marsden Private Care - Cavendish Square

Oncology

I have been under the care of Dr Alistair Ring since September 2024, and from my very first visit to The Royal Marsden, I knew I had made the right decision to begin chemotherapy there. During our initial consultation, Dr Ring immediately put me at ease, even though I had just received a difficult test result minutes before our meeting. He took the time to explain the Oncotype test for example and the treatment options available, making it clear that every step of my care would be centred around me. Dr Ring’s attention to detail and his encouragement to ask questions gave me great confidence and helped me feel empowered throughout my treatment. Following chemotherapy, I began medication that induced menopause, and thanks to his early guidance on potential side effects and how to manage them, I felt fully prepared. I also appreciate that he has been open to ongoing conversations about my treatment, including exploring HRT options, this openness means a great deal. The clinical staff at The Royal Marsden have been exceptional. They have consistently provided compassionate, professional care, and I genuinely look forward to seeing them at each follow-up. They remember small details and speak to me as a person, not just a patient, which makes every visit a positive experience. I cannot recommend Dr Ring and The Royal Marsden highly enough. I am deeply grateful for the outstanding care and support I have received and continue to receive from the entire team.

Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

My experience with Quen was exemplary - at the time of first meeting him, my humerus had been fractured for 2-weeks & I was in pain, so he very speedily made himself available for a call to discuss the procedure, and once this had been done, booked me in for surgery the following week. On the morning of the procedure, he once again came to see me to discuss the procedure and let me ask any questions I had, which really reassured me. He then came to see me the morning post the op too, to discuss next steps. Ever since the operation, my arm has steadily been on the mend and this is no doubt down to the great care that Quen & the team have showed throughout. I've also seen Quen for two follow-up X-Rays where he has discussed the progress with me, and with this, I've been able to become more competent & confident in carrying out my day-to-day. I couldn't recommend Quen enough - not only has he been brilliant throughout but he's also a thoroughly lovely man.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

Dr Murli Krishna

Pain Management Specialist

Dr Krishna is always exceptionally accurate in his diagnosis and treatment. Id encountered long delays in diagnosis and treatment elsewhere but Dr Krishna swiftly identified the problems, provided excellant care and treatment. He has significantly reduced my chronic pain for a range of things. Excellent communication from Dr Krishna and his secretary-this is exceptionally important to me as I have a speech impairment making accessibility a priority for me. All the team who work with Dr Krishna were so kind, thoughtful and made me feel at ease throughout treatment. They were not fazed by my complex needs including non epileptic seizures. Id highly recommend Dr Krishna without any hesitation to anyone wanting a thorough, highly skilled and knowledgeable Dr. His accuracy in treatment and diagnosis is fantastic with short turnaround between consultation and treatment. Thank you

Mr Colin Holton

Orthopaedic Surgeon

After having an initial consultation and X-rays Mr Holton recommended a bilateral hip replacement in 2 stages . Both operations were successful with little or no pain/ discomfort. I had good mobility in as little as 4 weeks which was well above my expectations. I believe this was not only due to Mr Holton’s knowledge and expertise but also the. Mako Robotic Arm technology that I was offered on my initial consultation after Mr Holton explained the benefits . I can only say that the surgery has transformed my life and I am active again! Mr Holton is a truly dedicated and competent Surgeon a thoroughly nice man who is easy to talk to and has a very caring attitude. I would highly recommend him to anyone who is contemplating this type of surgery . Thank you also the the lovely nursing staff at the Nuffield in Leeds for their excellent care . JF

Mr Kenan Dehne

Orthopaedic Surgeon

The team and Mr kenan were outstanding made me feel like there family. From start to finish explained step by step and did not rush explaining to me the day of the operation I meet he and his team All of them was so Caring understanding and make me feel so relaxed The after care was outstanding The staff and Mr kenan came to see me after and my knee with the stitches you cannot see now not ever a scar on my knee I could not express how brilliant The staff and Mr kenan are at the hospital I would recommend to have Mr kenan and his team to do your knee I have to have my other knee done so I know we're I will be going again And the food is like a 5 star as well Thank you for everything Mr kenan and your team for everything and makeing me feel like one of your family in your team 😊

Loughview Health

General Practice (GP)

After not getting an appointment with our GP I decided to book an appointment late on in the afternoon when I became concerned with my child. I was able to book online with ease and had the appointment for 35 minutes later. The staff were welcoming and it wasn’t long in the waiting room before we were seen. Fiona made my child and myself feel at ease and did a thorough check. She even offered a follow up MOT check the next day which left me very reassured. This is the third time I’ve used the clinic and would recommend to anyone needing piece of mind when they can’t access their own GP unfortunately..

Prof. Yeng Ang

Gastroenterologist

Prof. Ang is the BEST, KINDEST, CARING gentleman I have ever seen for my medical condition that I have had since I was 17! He is always on time, he is so welcoming, warm and friendly and he is so knowledgeable. I always feel looked after and cared for in full when I have been to see Prof. Ang his care for patients is first class. I am so grateful that I found him a few years back as he is the only person who has given me some normality to my life. Thank you to his secretary Danielle as well as she is so efficient, kind and speedy. Thank you for everything I will 100% recommend you to anyone I know.

Mr Karthik Karuppaiah

Orthopaedic Surgeon

I recently saw Mr. Karuppaiah for surgery on my right hand due to severe Dupuytren's disease. Being aware of the potential complications listed online, I was quite nervous, but Mr. Karuppaiah’s professional demeanor and excellent bedside manner immediately put me at ease. The entire process was seamless. My recovery has been incredibly smooth; my fingers are now straight, the scar is barely visible, and I have regained full function in my hand. I am so grateful for his expertise and would highly recommend his services.

Miss Jess McMicking

Obstetrician & Gynaecologist

I cannot recommend Jess highly enough. She was incredibly thorough and took the time to explain everything clearly, which gave me so much confidence and trust throughout my pregnancy journey. She made the whole process feel straightforward and manageable, never overwhelming. We carefully went through all the different options and possibilities for my birth, and I always felt informed, supported, and listened to. Jess’s calm and reassuring approach made such a difference, and I’m so grateful to have had her by my side.

Dr Vindy Ghura

Dermatologist

I have been under the care of Dr Ghura for several years for the treatment of basal cell carcinoma and solar kerotosis on my face. Both MOHS surgeries were successful, with outstanding scar outcomes, and my solar kerotosis was treated and remoed effectively. Dr Ghura's expertise, precision and care gave me great confidence throughout the process, and the results speak for themselves. I would highly recommend him to anyone seeking highly skilled and professional dermatological care.

Mr Michael Adamczyk

Obstetrician & Gynaecologist

I specifically sought out Dr Adamczyk for my adenomyosis diagnosis after I had positive interactions with him in the past and can credit my son's successful birth to him. He is knowledgeable, makes you feel at ease, and is supportive in both good and difficult moments. He and his team were highly efficient in planning and performing my hysteroscopy, and its impact was undeniable, as I joked that I felt human again afterwards. Thank you.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

I cannot fault my hospital stay in any respect. It was a wholly positive experience, notwithstanding that I had major surgery! Every single member of staff I encountered made me feel I mattered. They were, without exception, so professional and caring and kind. And - when I needed a hug I received several! I would describe the care I received, from start to finish and in every respect, as exemplary.