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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Mr Lalin Navaratne

General Surgeon

I was admitted to St Mary’s for emergency upper GI surgery and had the good fortune to be assigned to Lal Navaratne. I have never before known such a caring, friendly, considerate, down-to-earth consultant. Lal not only saved my life (laparoscopically!) he visited me twice a day during recovery, arranged a transfer to my chosen ward, and introduced me to a charming health coordination doctor. Lal is everything one would wish for in a medical professional, a brilliant surgeon, and a really lovely human being. My overall care at St Mary’s was first class and second to none, in which Lal played a key role.

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

Nick from Physio Jack Studios was really great. I had what I thought was a typical calf strain but all the standard treatments from another physio did not heal it. 4 weeks out from a marathon, I was unable to run 1km without pain. Nick went through a very thorough diagnostic appointment, corrected my diagnosis to an overloading issue at a specific calf/achilles muscle complex and guided me through multiple plyometric exercises and a progressive running plan to allow me to finish the marathon in 3hrs 40mins. Could not recommend him highly enough, super knowledgeable, detailed and passionate 👍

Mr Neil Walker

Orthopaedic Surgeon

I was nervous about this procedure but Mr Walker was very approachable at our first consultation and reassured me about the procedure and what I could expect. On the day of the procedure the staff at the hospital were professional caring and friendly particularly the theatre staff. One man in particular recognised my nerves and chatted to take my mind off the procedure. Mr Walker visited me pre op to numb my hand and once again explained the procedure so that I understood what was going to happen.

Professor David Warwick

Orthopaedic Surgeon

I sought Professor Warwick’s advice on solutions for arthritis in my Thumb and wrist. I have now had surgery on 2 occasions and the results have been good . During each consultation the possible solutions were clearly explained which enabled me to make decisions with confidence. I believe that throughout the process Professor Warwick fully understood the needs of my active lifestyle and what the best surgical procedures would to give me good functionality with much reduced pain.

The iGP - Private Doctors - Swansea

General Practice (GP), General Practice (GP) (Video Consultation), + 3 more

Outstanding from booking to the appointment and then the appointment i couldn’t have asked for more, the doctor from calling my name until I left was brilliant 10/10 5***** covered everything and went through everything thoroughly explained everything right and was so friendly and made you feel at ease didn’t feel I was having a doctors appointment that’s how relaxed she made me and came out feeling reassured so i would recommend without hesitation not even for a second

Sapphire Eye Care

Ophthalmology

Every stage of my procedure for my cataract operations (both eyes a week apart) went like 'a dream' from the excellent initial Consultation with Professor Luff, to the 2 excellently/professionally executed outpatient operations he and his excellent team carried out, to the excellent aftercare and not to mention the miraculous results!. If anyone (like me!) is petrified of such procedures I would highly recommend Professor Luff and his Sapphire Team.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I cannot fault my experience, everyone involved in my care and treatment where kind, warm and welcoming whilst still having all the knowledge required to reassure throughout treatment Due to the of my surgery this was very reassuring as at no point did I feel overwhelmed or uninformed I would highly recommend elanic clinic to anyone considering treatment in the future I can’t thank the team enough and I still have healing to do

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

What an exemplary team of professionals — efficient, caring, and highly skilled. Dr Assomull is an exceptional physician who motivates patients, co-formulates a clear management plan, and agrees a way forward that truly puts patients’ minds at ease. His team, throughout the entire journey, are friendly, professional, and efficient. It’s refreshing to find such care and attention these days!

Endocare Diagnostics

Gastroenterology

My visit to Endocare was very relaxing experience The staff put me at ease and explained the procedure in detail and reassured me Of colonoscopy The after care was excellent too Very caring staff I also got my private appointment quickly too And the feed back of my after procedure was put to me very reassuring All the staff were brilliant !!!! Keep up the good work!!!

Mr Sharad Bhatnagar

Orthopaedic Surgeon

Have just had my follow up with Sharad Bhatnagar at 6 weeks at Nuffield Newcastle. Mr Bhatnagar is so welcoming and it was just so nice to see him again. He showed me my x rays and confirmed all looked good but still to follow my hip precautions and not to hesitate to get in touch if I needed anything. He is so approachable and professional and a credit to the Nuffield.

Mr Oussama Elhage

Urologist

Mr. Elhage was both personable and professional. His manner was calm and confident. He conducted his procedure with a no-nonsense, empathic style which for me was reassuring and very helpful. Mr. Elhage and his team made the procedure run smoothly throughout, with an informative and detailed post-procedure conversation after the results of the biopsy were received.

Dr. Mary McStay

Gastroenterologist

Dr M treated me like I was an intelligent human (sadly not always the case with doctors). Clearly explained her medical suggestions and reasoning; offered straight forward financial options and was open to discuss possibilities for the way forward. Excellent manor, she created an environment of equal parties jointly tackling a problem! Many thanks

Mr Aravind Desai

Orthopaedic Surgeon

Having had an unsatisfactory experience with NHS orthopaedics following an accident, I decided to consult Mr Desai. He was thorough, patient and took the time to explain clearly the nature of the fractures, the timescale for recovery and likely outcomes. Mr Desai is a consummate professional with an excellent bedside (deskside?) manner.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

All the staff I met introduced themselves and explained what I was going to do. I opted for the throat spray only and the procedure was carried out efficiently and I was constantly reassured. Not a nice experience to have the gastroscopy without sedation but I was very well looked after by all the staff at Eastwood. Thankyou

Mr Peter Dacombe

Orthopaedic Surgeon

Went for a check up on a shoulder replacement I had over a year ago..the team have done a brilliant job in fitting it..I have almost full use of it now..Everything thing was explained to me from start to finish in a way I can understand. Just want say thank you to the team and the NHS for looking after and repairing me .