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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Excellent care - Cannot fault how Ms Adams and Mr Parker and their teams looked after my mother before, during and after her operation. We paid personally for the operation (~£40k) but our experience with the billing and payments and the wider admin team is in a complete mess. We had to pay up front for everything prior to admission, which was ok, but unexpected (could have been better communicated to us, rather than a sentence lost in some paperwork), and fairly sure the insurance companies which they usually deal with wouldn't do this. One of the payments/billing team then visited my mother in her hospital bed, 4 days after a major abdominal surgery and started demanding more money verbally (to be paid that evening/the next day) with no paperwork/invoice/backup). Some things weren't done as part of the operation and the Consultant messaged us to say that it should be discounted, but no adjustment has been made. I have requested detailed backup on numerous occasions, and nothing has come through. A real shame that the medical and care team have been let down by the Cleveland back office on this occasion.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I had my first consultant appointment yesterday, regarding a hernia condition that was flagged by an NHS consultant earlier this year. I saw Dr Richard Novell. In the lead-up to the appointment, I had managed to get the referral paperwork, but no scan imagery. On meeting Dr Novell, he informed me that scans were useless anyway for Hernia diagnosis, and he then proceeded to examine me. After this, he told me that I didn’t have a hernia, when I asked about the fact that another specialist had examined me and thought differently, he agreed that doctors tend to give different answers. My issue, is not that he dosen’t agree with another consultants opinion (as well as the person who conducted Ultrasound) but that I am currently in pain, which is harming the quality of my life, and when asked about next steps to resolve this, he had nothing to offer, when pushed he offered to speak to a colleage for a second opinion. So in terms of empathy, it's pretty frustrating, and I have to be honest, it's a complete waste of time from my perspective.

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

I just wanted to say how absolutely thrilled I am to be consulting with your clinic for so many reasons. From the wonderful ladies on reception to the nurses, to Hazel, and of course to Dr Alice Thomas, I finally feel that I am in control of my health and my hormones — and that I’m no longer alone in my menopause journey. Since coming to the clinic over the past year, having my bloods checked regularly, and working closely with Dr Thomas, I feel I’m in a much healthier place physically, mentally, and hormonally. I’m genuinely hopeful about my health continuing to improve. Thank you for your professionalism and for having such a thoughtful, attentive team. Even the small details — like the way appointments are handled and how the doctors read through previous notes before I arrive — make such a difference. I truly appreciate it.

Mr Matthew Erritty

Obstetrician & Gynaecologist

I highly recommend Mr Erritty and his team at the Runnymede. From my first visit, Mr Erritty took the time to really understand my pelvic pain and was the first consultant to actually investigate the potential causes of this and to agree that I shouldn't have to live with the pain that I encountered when it flared up.  He instantly put me at ease, at each visit, and was really clear in his explanations, talking through all the options available to me and ensured that I fully understood them before proceeding. I never felt rushed and always felt in control of the decision. I can't thank Mr Erritty and the nursing staff enough for the care and concern they showed me from my first visit through to the operation itself and even the follow up consultation too. A five star service.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I had a consultation with Dr Benjamin Salt on 2nd December. I found him pleasant and informative. He began by asking for my experience and history of the varicose veins which were the occasion for my visit. At no stage did I feel rushed rather that I was being given the time to explore not just the physical details but the attitudes which might shape my decision on whether to go ahead. Dr Salt clearly outlined the procedures involved, the risks and the outcomes for the future. I shall read the letter to follow with care and will feel able to make an informed decision. Thank you.

Dr. Katie Jane Adams

General Surgeon

Dr. Adams demonstrated exceptional professionalism, patience, and expertise throughout my consultation. Her referral was thoughtful and considerate, reflecting her commitment to high standards and a patient-centred approach. I felt well cared for, as she took the time to clearly explain my symptoms, the application of medication, the rationale behind certain procedures, their potential consequences, and the benefits involved. Overall, it was an excellent experience, and I truly appreciate having Dr. Adams as my specialist.

London ADHD Clinic

Psychiatry

From the first conversation with the practice Manager to the appointment i felt at ease, and confident that the clinic would be able to help me, the response to my questions was promptly answered and further assistance was no trouble at all. Dr Perecheria was friendly, welcoming and helped me with everything i needed and the follow up documents where sent very quickly. i would highly recommend the London ADHD Clinic to anyone looking for diagnosis, or further help.

Dr Steven Hurel

Diabetes & Endocrinology Specialist

It's always a pleasure to have an appointment with Dr Hurel. I first visited him when I was diagnosed with an under active thyroid, and the process to get my levels under control was straight forward. He is professional, friendly and takes time with each patient to discuss the information and explain it clearly. He genuinely cares about his patients and I have felt in very safe hands since I started my treatment with him.

Dr Ankur Gulati

Cardiologist

Dr. Gulati was exceptionally thorough during my initial consultation, and it was clear he had reviewed my medical history in detail beforehand. He quickly recognized that my leg edema was likely not heart-related but potentially tied to my medications. Following a series of diagnostic tests and thoughtful adjustments to my prescriptions, his assessment proved correct. I’m grateful for his expertise and attentive care.

Dr Edward Petzer

Cardiologist

I had experienced the onset of quite marked heart arrhythmia which was concerning in the light of some earlier issues and my family history. Dr Petzer was able to professionally interpret my test results and arrive at an assessment which was reassuring and to plan future monitoring. I was keen to consult with Dr Petzer based on my previous experiences with him which have always been very rewarding.

I consulted Mr Fishman several months ago for tinnitus in one ear. He was outstanding - Mr Fishman has a rare gift of being supremely knowledgeable as well as extremely good at explaining things. Approachable and friendly. Mr Fishman is very thorough in examination, and also intelligent and insightful. You feel like you are in the best hands. Would highly recommend.

Deanbrook Practice

General Practice (GP)

The experience of seeing the doctor was night and day in comparison to my experience with my local GP. She took time to listen, consider all my symptoms, complete a full review. I felt confident in her response and suggestions to what the issue I have is. I will continue any further GP visits here.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I had an online assessment. I was very anxious first of all as i get anxious with the unkown. but was made to feel at ease by my assessor as she explained and broke down bit by bit of the assesment. I also was not rushed which made me more relaxed as I get time anxiety and I felt listened too.

Dr. Kenny Sunmboye

Rheumatologist

Dr sunnboye was respectful empathic and listened to my concerns. Professionalism was on point. I think he is the best of the best among the four consultants.He is patient takes his job serious and have communications skills and take you through options and does not force his options on you.

Newmedica Leicester

Ophthalmology

I was disappointed because I had all the examination, then was told I wasn't having it done today as they don't do it on NHS anymore I had phone call in morning to say I could go in 3hours early so in my opinion why wasn't I told then, had to get related ti come straight back to pick me up.

Professor Alister Hart

Orthopaedic Surgeon

Professor Hart is very approachable and easy to talk to. He is also very generous with his time, and there is no feeling of time pressure when one is with him. It is very satisfying to feel on leaving that there has been the opportunity to discuss everything one hoped to discuss.