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Newmedica Leicester

Ophthalmology

I had been referred by my optician for a potential glaucoma diagnosis. This referral went through extremely quickly and my appointment on Tuesday 14th October 2025 was the best medical experience I have encountered. My elderly parents had kindly driven me to my appointment as I do not drive. The car parking facilities were excellent. I asked permission if my parents could wait and the 3 of us were warmly welcomed. The reception, seating area and customer service was outstanding. The free hot drink was a surprising luxury and we were fortunate to attend on a day when Newmedica staff had organised a cake sale for the organisation Vista. The quality of refreshments reached a high standard and provided such a positive environment. The 3 Practitioners who conducted my eye tests and recorded my medical history were kind, patient and reassuring. My Consultant provided exemplary care. Professional, thorough and calm. He provided a clear explanation of how he was reaching his conclusion. I received an email of the outcome within the hour. I have a follow up in 12 months and this will be the first medical appointment that I will look forward to. Thank you to the whole team at Newmedica. It was a privilege to be treated as an NHS Patient here and whether Private or an NHS patient customer care is exceptional for both patients and their family members

Dr. Shaishav Dhage

Diabetes & Endocrinology Specialist

Dr. Shailesh Dhage is an exemplary physician who embodies professionalism and genuine care in every interaction. From the moment I walked into his clinic, he made me feel heard and valued, taking the time to thoroughly understand my concerns without rushing. His explanations were crystal clear—breaking down my condition in simple, relatable terms that empowered me to make informed decisions about my treatment. He didn't just prescribe; he partnered with me, ensuring every step addressed my symptoms holistically and prevented future issues. What stands out most is his unwavering responsibility. He followed up promptly after our visit, adjusting my care plan based on my feedback and even checking in personally to monitor my progress. Under his guidance, I've seen real improvement in my health, and I feel confident in his expertise. Dr. Dhage isn't just a doctor; he's a dedicated healer who truly puts patients first. I can't recommend him highly enough—five stars all the way

Dr Oliver Segal

Cardiologist

Our experience for the administration side, tests and the consultation were all excellent. We asked if it was possible for a short notice appointment as the person was due to fly the following week. Dr Segal’s secretary, Claire was excellent. She was friendly and very efficient. I spoke with her at midday and she arranged for a next day consultation and tests prior to our consultation. The medical report and copy test results were e mailed to me promptly the morning after our appointment. The tests went smoothly. Dr Segal was very friendly, put us at ease and explained very clearly all points. We felt reassured after taking his advice. It was amazing that in less than 48 hours the whole process, including receiving all reports, was completed. It was a stress free experience during a stressful time and we would definitely use Dr Segal again and recommend him to family and friends. Thank you to everyone.

Dr Piyush Jain

Cardiologist

I visited Dr Jain originally in August after suddenly experiencing multiple ectopic beats a day. Obviously this caused me stress and anxiety due to my usual fitness, so I went to see him and he performed multiple tests over a few weeks. Every single interaction with him was professional and reassuring. He is kind, exceptionally knowledgeable and clearly an expert in his field. My medical knowledge is slim to none and he explained everything in a way that was easy to digest and understand. Every test was carried out quickly and efficiently and I felt genuinely cared for and looked after. Fortunately Dr Jain found nothing sinister, and we have agreed to meet up again in the new year for a check in. From start to finish his care was unmatched and probably the best I have received in a long time, even with private healthcare.

Dr. Irshad Baurhoo

Dental Care Professional, Dentist

Excellent first visit - highly recommended dental practice! Having pre-booked & completed online registration forms in advance, was warmly welcomed & quickly put at ease by friendly lead dentist Dr Irshad Baurhoo. Assisted by a helpful colleague, they proceeded to give me the best dental hygienist treatment I’ve experienced in recent years - unrushed, meticulous & immediately feel the benefits of newly-cleaned, polished teeth. Definitely well worth the trip to discover Hillcross Dental’s good value, highly-effective & professional service!

Dr MOHAMED Elnaggar

Gastroenterologist

I’ve been waiting for an appointment follow up for a long time, but I had a call from a gentleman Dr Elnaggar who had taken over from the other doctor I had a call and was reassured by the above doctor who than had a face to face appointment with me where he listened looked at my feet as they had swollen he prescribed me some medication for health issues and was very concerned about my well being thanks to his professional attitude and attention towards his patients I was well impressed by his manner today Thank you Dr Elnaggar

Reproclinic

Fertility Medicine

My visit at the clinic was excellent. The doctors and nurses were professional, kind, and extremely attentive, taking time to explain every detail. The clinic itself is clean, well-organized, and welcoming, which helped me feel more at ease during such an emotional time. Although I’m still waiting for the outcome, I truly appreciate the care, support, and compassion from my patient co-ordinator Manon and Dr Moreno — they made this journey feel a little lighter

Mr Ahmad Sayasneh

Obstetrician & Gynaecologist

From the first consultation, he was calm, professional, and had an exceptionally reassuring bedside manner that immediately put me at ease. Even though my surgery turned out to be more complex than expected, I always felt confident that I was in very capable hands. Dr. Sayasneh took the time to explain everything clearly, and his composed approach gave me great peace of mind throughout the process. I am deeply grateful for his expertise and care.

Mr Alfredo Tonsi

General Surgeon

Mr Tonsi is an excellent consultant and I’m very fortunate to be under his superb care. I feel in his hands I will be looked after and trust him completely which is so important. I’d also like to add, Romina, Mr Tonsi’s Secretary is also excellent. Who is compassionate and caring and will answer promptly any questions or queries and seems to always be on hand at the other end of the phone/email when you need her. Thank you so much.

Dr Keith Duncan

Obstetrician & Gynaecologist

Dr Duncan is a true expert in his field. Our second birth with Dr Duncan was such a magical experience - we could not be more grateful. Every appointment was detailed and reassuring and Dr Duncan’s cheery demeanour / humour is the cherry on top. Knowing he was a simple text away and available 24:7 made for such a relaxed and enjoyable pregnancy. We are so grateful for everything Dr Duncan and Colette have done for us! Thank you!!

Quality Dental : Shoreham

Dentistry

Hygienist visit with Vish. All grand. I appreciate his advice and suggestions, like the way he explains the detail behind treatment he needs to do for me. Treatments have all been completed without any pain, I definitely like that. (Appreciate there is going to be a level of discomfort in the nature of scrapping my teeth) Also thanks to Sam on reception. Very efficient and friendly , cheers

Private Ultrasound London

Fertility Medicine, Imaging (Scans), + 5 more

Excellent service and overall experience at Private Ultrasound with Dr. Vera and Dr. Piltcher. I booked a last-minute appointment, was seen the same day, and received my report promptly. I had a neck scan done it was very thorough, and both doctors took the time to explain everything clearly. I felt well cared for and informed throughout. Highly recommended!

Lanserhof at the Arts Club - Medical

Nutrition, Acupuncture, + 14 more

Organized and staff are pleasant and polite. We were told and directed where we will go and where we can wait. We were offered refreshments and when we have to wait for our iv session a bit longer it was explained and we were offer choices on where we wanted to wait. All in all, with a very good communication and a polite and friendly staff.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

My visit addressed my problems and hopefully solve some issues. I was thoroughly assessed and a pertinent detailed history taken. I was impressed by my physio's examination and knowledge. I have confidence in his opinion and will endeavour to fulfil my obligations towards recovery in terms of exercises.

Endocare Diagnostics

Gastroenterology

The gastroscopy procedure was very quick (a lot quicker than I expected it to be). It only took about 5 mins, but I thought it'd be about 15 mins. I had the conscious sedative and throat spray, but I wasn't even drowsy after the appointment at all. I was walking and talking perfectly and was wide awake.

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Cardiology, Dermatology, + 9 more

Had asked in advance for gluten free food kept getting gluten or no clarity. Tea coffee making facility for guests patients is unsafe & ineffective. Care is good. Staff are caring and well trained. Food and beverage still leaves room for improvement especially for any special requirements.