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Mr Benjamin Jones

Fertility Medicine, Obstetrician & Gynaecologist

Ben has honestly been the best doctor I've ever had. He consistently went above and beyond to help me feel comfortable, assured and well informed each visit and in between visits. I came to Ben having struggled to get pregnant for 6 months. I was nervous and am a chronic overthinker with a thousand questions. From the first appointment, he puts me at ease with his warm demeanor, answering all questions with patience and thoroughly explaining answers with a mix of scientific literature and personal experience to ground his rational. He listens attentively and makes a stressful circumstance feel less intense by helping you build realistic plans that inspire hope. Ben leaves no stone unturned, doing a very thorough assessment of all possible causes of infertility but does so in a cost effective way to advise a cost effective approach. He impressed me when he caught an issue that was affecting my husband's and my fertility when he recommended a DNA fragmentation test of my husband's sperm. This wasn't caught by my husband's eurologist, but in the end it turned out to be the main issue. Ben recommended a treatment plan and we were able to proceed from there. Besides Ben's, expertise, his patient care is impeccable. He follows up appointments with a patient consultation letter within the same day and absolutely blew my mind when he offered his WhatsApp number inviting me to bring any questions I had to him between appointments. He meant it too as I did follow up a number of times and he responded usually within a day or two, which was helpful when I wasn't quite sure about the timings of a medication I had to start and needed a quick answer. Ben further impressed me by welcoming my husband to join a WhatsApp group I set up between us so that he could ask Ben some of his own fertility questions and hear the answers to mine which was very convenient. He even helped us when my husband has questions about a post fertility surgery symptom he had which was helpful between appointments with my husband's doctor. It all ended very well when I was just about to undergo a treatment when miraculously I became naturally pregnant. I showed Ben my results to get his and he was the first to congratulate me and we booked a blood test which confirmed it. A 7 week scan followed and we were overjoyed to see the baby was safe and doing well. This meant that I had to be discharged from Ben's care as his job was done. I was genuinely sad to have to find another doctor as I can't imagine finding a better experience. Huge thanks to you Ben for your great care. All the best!

One Ashford Hospital

Audiology, Cardiology, + 22 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

Quality Dental : Horsham

Dentistry

I would not go back to this dental practice again.. I was booked in to have an extraction by a surgeon who I have since found out only comes in on a Tuesday. I was not that impressed with her bedside manner or the Nurse.. I was extremely traumatised and told them I was nervous. The extraction took a really long time and was not an easy removal and was extremely uncomfortable. I was shaking like a leaf and afterwards,, I was basically dismissed and sent away without being offered any form of empathy. I’ve since had terrible problems and I’m in a lot of pain four days later. I rang the dentist this morning. who then informed me that the surgeon only comes in once a week and I needed to go back to my own dentist, which is quite a drive away. I’m not impressed at all and would definitely not return. Also, the Dental practice is obviously undergoing some sort of renovation. The waiting room was a blank white room with no window extremely uninviting, no music not good when you are an extremely nervous patient waiting to have a horrible procedure done .not a good experience for me I’m afraid.

Spire Cheshire Hospital

Obstetrics & Gynaecology, Breast Surgery, + 17 more

I had a really positive experience at the hospital during my recent surgery. From the moment I arrived, everything was organised, calm, and reassuring. The staff at every stage — reception, nursing, surgical, and aftercare — were friendly, professional, and incredibly attentive. The hospital itself was clean, comfortable, and well-run. I felt safe and well looked after throughout my stay. Any questions I had were answered clearly, and the team always made sure I understood what was happening and what to expect next. Overall, my experience couldn’t have been better. The care, communication, and compassion shown by everyone truly stood out. I’m very grateful for the excellent service and would highly recommend this hospital to anyone needing treatment.

Dr Vishal Nayak

Cosmetic Doctor

I recently had my hair transplant done at Hair Growth Centre – Romford, and I couldn’t be more impressed with the entire experience. The procedure was carried out extremely professionally from start to finish. Dr. Vishal Nayak was the doctor in charge on the day, and he made me feel completely comfortable and well-informed throughout the process. The technicians, Anju and Femi, performed the surgery with great skill, care, and precision. Their professionalism and attention to detail were outstanding. The whole team made the experience smooth and reassuring, and I’m very happy with the results so far. I would highly recommend Hair Growth Centre Romford to anyone considering a hair transplant. Excellent service and a fantastic team.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

Absolutely 5star experience everytime at this wonderful private practice. The service, the time given to you and the kindness and knowledge of the amazing doctors is just second to none. We have been using the team for 5 years now and haven’t looked back since switching to a private GP service. Dr Akan especially is incredible and such a nice guy. He has helped us so much over the years and is always available for support if needed. Would not hesitate to recommend, in fact many of our friends and family now use the practice and all speak so highly of every doctor. Thank you Essex Private GP for everything.

Mr Matthew Perry

Urologist

Matthew Perry is an exceptional surgeon and consultant. Everything was fully explained before my operation and found him very patient and informative. Most importantly, the outcome post operation has led me to be back to normal duties after just 1 to 2 weeks. I feel full of confidence that my treatment means I have rid of my prostate cancer and look forward to living a healthy and prosperous life. My wife and I cannot thank Mr Perry and his PA, Hazel enough for the care and treatment that I have been given. I truly have been saved and with no nerve loss or any urinal issues.

Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

My experience overall was very good. I gave 4 stars instead of 5 because the Receptionist in the Imaging Department (Basement) was off-hand, unhelpful and unfriendly. My only other complaint is that I was told that it is never possible to speak to anyone in accounts regarding invoicing, whether it is face to face or on the telephone. This is an unacceptable practice which upsets a lot of people. The thought of not being able to sort out any invoicing issues except by email is a worry to many, especially older people.

Miss Tasha Gandamihardja

General Surgeon

I recently saw Dr. Tasha Gandamihardja for a short visit, and even in that short time she made a wonderful impression. She was warm, reassuring, and instantly made me feel comfortable and at ease. Her calm and caring manner helped take away any nerves I had, and she explained everything clearly without making me feel rushed. Even though the appointment was brief, her kindness and professionalism really stood out. I’m truly grateful for the care she provided.

North Wales Eye Specialist Centre

Ophthalmology

I have been a patient for a number of years I find the experience completely professions It’s a nice relaxed area Staff all make you feel comfortable and explain things clearly and are happy to answer any questions I have the utmost respect and trust in Mrs mathews and I always feel I’m Getting the best treatment for my condition I needed an extra procedure at my last visit it was promptly arranged and carried out at same appointment . Excellent care

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Thoroughly impressed with The Harborne Hospital. The moment you walk in you know you’ve entered a place that really cares. Ultra clean, comfortable and welcoming. Every member of staff had a smile on their faces. As a designer I pay attention to detail and hats off to the person who decided to place Temple Spa scents in the waiting area. Made feel like I was in a 5 star hotel. Such a lovely and pleasant atmosphere. Totally forgot I was in a hospital.

Bristol Health Hub

General (Internal) Medicine, General Practice (GP), + 3 more

Came in for full health check. Appointment was on time. Staff very friendly. O was offered a hot drink before I sat down. Staff asked if I minded using AI technology to record my consultation. Process was explained to me. I asked if I could be tested for allergy. The Staff found out for me and, for extra charge, arranged for further bloods to be tested for allergy. Check was completed in good time.

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

Professor Keir Lewis took the time to truly listen to every detail of my symptoms and concerns without once making me feel hurried. He focused on understanding the full scope of my health, not just quickly moving on to the next patient. After seeing lots of physicians about this issue, Professor Keir Lewis was able to explain me what it might be and why it’s been going on for so long.

Dr. Kenny Sunmboye

Rheumatologist

I couldn’t speak more highly of Mr Sunmboye, who’s one of the best consultants I’ve ever seen, he always has so much time and patience to listen and go out of his way to help, I can honestly say that his time and effort has truly transformed my life. I never feel rushed in appointments he always has time to listen so I always get the best outcome.

Dr Batsi Chikura

Rheumatologist

Dr Chikura had a good knowledge of sarcoidosis. His examination and diagnosis on my first visit was clear and accurate. His listening skills and accurate recording and reporting to my GP was excellent and hopefully his request to my GP for referral will be approved promptly.

Mr Pieter Gouws

Ophthalmologist

My recent visit was a follow up from two weeks ago. Mr Gouws sorted out an eye irritation and skilfully removed two lashes that had got into a pocket of my eye. As always he was very kind and professional. If I am ever worried about my condition he will see me immediately.