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Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Mr Julian Pavier

Podiatrist

I have had a Morton’s Neuroma for many years, which gradually worsened to the point that it severely impacted my daily life. After seeing a consultant in my hometown of Birmingham, I decided to research other options and came across Mr Julian Pavier, so I made an appointment to see him in Nottingham. Julian Pavier was truly fantastic. During the initial consultation, he identified a second, previously undiagnosed neuroma. Mr Pavier was extremely knowledgeable, and I had complete confidence that he was the right person to carry out the surgery. Following an MRI, it was decided that one large neuroma would be removed through an incision on the bottom of my foot, and a second, smaller neuroma would be decompressed through an incision on the top of my foot. I felt very reassured that this was the right decision. The surgery was carried out under local anaesthetic, and I was able to travel home later the same day. I followed all of Mr Pavier’s advice regarding recovery and rehabilitation. I am now around eight weeks post-op and absolutely over the moon with the outcome. I can walk normally without pain and wear normal footwear for the first time in years. I am gradually building up my walking and have even signed up to run a half marathon in a few months’ time — something that felt completely unattainable for many years. I couldn’t recommend Mr Pavier more highly. His knowledge, expertise, care, and skill when it comes to Morton’s Neuroma are truly second to none. I’m so glad I travelled to Nottingham to have my surgery with him.

Ms Jajini Varghese

Plastic Surgeon

I don’t even know where to begin, because Ms Jajini Varghese was with me at both the lowest and most hopeful points of my life. She was the one who delivered devastating news — and yet she did so with honesty, warmth and humanity. She held my hand, hugged me, spoke to me as a woman, not just a patient. She never sugar-coated, but she always gave me hope. I had a single mastectomy through the NHS, and from the very beginning she was open about expectations while still doing everything she could for the best possible outcome. She told me she would try to save my nipple — and she did. I came out of surgery with excellent symmetry, far beyond what I had been prepared for. At my final check-up (seen by another consultant), he examined me and said he struggled to see which breast had been reconstructed. When he asked who my surgeon was and I told him, his response was simply: “You were operated on by the best.” What stands out most is not just her exceptional surgical skill, but who she is as a person. She is real, warm, relatable .A woman’s woman. She spoke openly, shared human moments, and made me feel brave when I didn’t feel brave at all. If you are facing breast cancer and reconstruction and are scared, I hope you read this and know that you can place your trust in this incredible NHS surgeon. I will forever be grateful.

Dr Shankara Paneesha

Haematologist

I have been a patient of Dr. Paneesha’s for around six months now. Being diagnosed with my condition, I knew that it was going to be a long road and a tough battle to good health. Dr. Paneesha’s reputation preceded him and upon meeting him he assured me that I was in good hands, and he definitely kept his promise. He is such a thorough, caring and attentive person. Always greeting me with a smile along with a joke or two, easing the tension in the room. Whether it’s good or not so good news, his delivery is always honest and always impeccable. Now, I am on the other side of treatment and I’ve just received the most amazing news regarding my health, and I am so happy he was guiding me through my journey. Thank you Dr. Paneesha.

Mr Suku George

Obstetrician & Gynaecologist

I had an outstanding experience with Dr Suku George. He is incredibly thorough, highly skilled and truly exceptional at what he does. From the very beginning I felt listened to and supported, with a strong focus on patient-led care. He always had my best interests at heart, took my thoughts and opinions seriously and explained everything clearly and patiently. He was also very responsive and available to answer questions via email, which made a huge difference. I felt completely reassured and confident in his care and would highly recommend him to anyone looking for an excellent and compassionate consultant.

Nightingale Hospital

Nursing, Nutrition, + 2 more

The staff was great. I was on the ground floor ward and was well taken care off. Members of staff were kind, courteous and helpful. I specifically note that staff members such as Sibo, Clementina, Clara and Ashy were very good and efficient and overall made my treatment a positive experience. My one to one therapist was excellent, in that Holly. I do however note that the food quality was inconsistent, at times the meals were good but there were times where things fell short as limited alternatives were available.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I’ve never liked the NHS GP system. Ten minutes feels rushed and it isn’t suitable for those who want to pro actively look after their health and longevity. Luckily I’ve had a great experience with Ezra / Zenvité. Being able to schedule an appointment online at a time / day suitable for my busy schedule is perfect. I’m also able to get any medication required delivered to my door. Having regular check ins gives me peace of mind that my health is in order.

Loughview Health

General Practice (GP)

I would recommend Loughview Health to everybody. I had such a good experience as soon as I walked in. From the receptionist asking if I would like water/tea or coffee, to the amazing doctor who actually took the time to listen to what I was saying. She actually cared and I am very thankful as I was so ill. Loughview Health is worth every penny and more! Myself and family members would highly recommend.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Private GP Extra

General Practice (GP)

Dr Simon gave me a thorough explanation of my condition and any risks associated with it. He carried out all required tests and called to chat through my blood test results and to make any recommendations. Through Dr Simon’s clear explanations I’m now far more reassured about the condition, and how to deal with future occurrences. Many thanks.

Dr Smruta Shanbhag

Obstetrician & Gynaecologist

Dr Shanbhag, was very nice she listened to me and answered all my questions.She talked me through what’s going to happen next and made me feel reassured. I would tell family and friends how good she was.She was very professional well mannered and she took everything in and explained to me in a simple way that I understood.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

Dr Kathryn is a dkin wizzard! She did her special erbium laser on my hands a face and I'm in the road to rejuvenated skin now. Her care and medical expertise is very impressive and I feel fully looked after. Highly recommend Dr Kathryn at Real You Clinic in St Margaret’s Twickenham.

Mr Hassan Wazait

Urologist

Mr Wazait was attentive, courteous and informative in dealing with my initial consultation concerning potential prostate cancer. He explained what needed to be done to put him in a position to diagnose my situation. I am reassured that I am being looked after by a top specialist.

Nuffield Health Woking Hospital

It was an excellent experience with Prof Imam. From start to finish all were great. Everyone was very friendly. There were always someone in the room. I was fully informed. A high level of care. Excellent. All 5s. No concerns. Loved everyone was brilliant. Would recommend.

Dr. Thomas Kaier

Cardiologist

I was, yet again, well pleased to see Dr Kaier who was/is in charge of my medical condition. He made each and every issue clear and precise and unlike some others made the total meeting understandable. Well done Dr Kaier.

Mr Samrat Mukherjee

General Surgeon

Went to have my epidermoid cyst removed. But the cyst wasn't large enough for accurate removal. Therefore, the consultant guided me to have another appointment in 6 months and answered my questions and concerns.