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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Mr Luke Cascarini

Oral & Maxillofacial Surgeon

Dear Team, Thank you for reaching out. I am more than happy to provide feedback, as my experience at Harley Street Specialist Hospital has genuinely changed my life. I want to say how incredibly grateful and eternally indebted I am to my surgeon, Mr Luke Cascarini. He has given me a completely new lease of life. He is not only an outstanding surgeon but an exceptional human being, and I cannot thank him enough for the care, precision, and compassion he showed throughout my entire journey. I would also like to express my heartfelt thanks to Janet, Dr Bosh, and all the nursing staff, as well as every member of the team right down to the wonderful ladies on reception, including Marianne. There are too many to name individually, but every single person played a role in making this experience extraordinary. The hospital itself does not feel like a hospital at all — it feels more like a health retreat where you leave as a better version of yourself. The environment, the warmth, and the standard of care are truly exceptional. For anyone suffering from sleep apnea, as I was, or dealing with any of the conditions treated by your specialists, I could not recommend HSSH and Mr Luke Cascarini more highly. You have all transformed my life in ways I cannot properly put into words. Thank you, sincerely, for everything. Warm regards, Mr Shefik

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Wow, what an amazing place with a holistic approach to recovery. Far from previous experiences that simply provide a detox and a few tools tacked on the end. Delamere provides any willing individual the opportunity to explore yourself and a way of life that can truly bring balance and happiness. The food was excellent, home cooked with minimal processed food, probably only the tofu as the vegetarian option was processed, along with bacon and sausage for breakfast. Chefs were very approachable and friendly, even gained some advice on what to cook at home. The overall environment was clean, tidy and well maintained. The liaison team were excellent and always on hand to support and guide when needed.The nursing team were also superb, always there to answer any medical questions in a compassionate way. The mentors provided clear direction without judgement or bias. My therapist was second to none and created a safe environment for me to discover myself, while always being there to catch me when I stumbled. All in all a life changing experience. I have left with a solid toolset and aftercare package that will steer me through a joyful life with my friends and family. Only negative was the insane temperature in the bedrooms…..bring some cool PJs.

Miss Anca Breahna

Plastic Surgeon

I recently had breast enlargement surgery with Anca Breahna, and I couldn’t be happier with the entire experience from start to finish. From my very first consultation, Anca was incredibly supportive, warm, and professional. She took the time to explain every detail clearly, answer all my questions, and make sure I felt completely comfortable with each step of the process. On the day of the surgery, her calm and reassuring manner put me completely at ease. I always felt listened to, cared for, and confident that I was in the best hands. The aftercare was just as exceptional—Anca checked in regularly, made sure my recovery was going smoothly, and continued to offer support whenever I needed it. Most importantly, I am absolutely thrilled with the final result. The outcome is exactly what I hoped for, natural, balanced, and perfectly suited to me. I genuinely couldn’t have asked for a better experience or a more skilled and compassionate surgeon. I would highly recommend Anca Breahna to anyone considering breast enlargement surgery.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming, and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

Dr. Arindam Das

Paediatrician

Dr Das and his team have been looking after my daughter for over six years. The service they provide has made a huge difference to our lives and has greatly helped my daughter manage the symptoms of her IBS. Dr Das is an asset to any team; he is kind, caring, and always has a smile on his face. His warm energy helped my daughter feel at ease during every appointment, despite the challenges she faces due to her neurodiversity. He always spoke directly to her rather than to me, and he truly listened. Over the years he has explored a range of options to help manage her symptoms, and nothing has ever been too much trouble. We are incredibly grateful for his continued care and support.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

I recently visited the dermatologist for a second follow-up regarding my son’s fungal infection, and I’m extremely pleased with the care we received. The doctor was thorough, attentive, and took the time to explain the progress of my son’s treatment in a clear and reassuring way. We never felt rushed, and every concern was addressed with patience and expertise. Thanks to their guidance, my son’s condition has improved significantly. The clinic is well-organized, the staff is friendly, and the overall experience has been excellent. I truly appreciate the high level of care and would highly recommend this dermatologist to anyone seeking professional and compassionate skin treatment.

Mr Nico Jonas

ENT Surgeon

We recently had surgery for my son at Portland Hospital under the care of Dr. Jonas, and I cannot express enough how grateful we are. Dr. Jonas is exceptionally **sincere, dedicated, and incredibly humble. His calm and reassuring manner put us at ease during a very stressful time. His outstanding behavior, professionalism, and genuine care for his patients were evident throughout the entire process. He took time to explain every detail clearly, showed remarkable patience, and treated my son with great kindness and respect. We feel truly fortunate to have had Dr. Jonas as our surgeon. I highly recommend him to any parent looking for a compassionate and highly skilled doctor.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Overall, I was very happy with the hospital, especially with our stay in the PICU. The nurses were exceptionally friendly, professional, and compassionate. During such a difficult time, their kindness and dedication made a huge difference. They not only cared for our child after surgery but also supported us as parents, showing patience and understanding throughout. It is reassuring to be surrounded by people who combine professionalism with genuine humanity, and I am truly grateful for the care we received!

Poland Medical

Cardiology, Dentistry, + 12 more

I am very pleased with the service at Poland Medical. The staff are friendly, helpful and always professional. The reception team is well-organised, and appointments run smoothly without long waiting times. The doctors take their time, explain everything clearly and make you feel comfortable and well cared for. The whole clinic is clean and welcoming. I highly recommend Poland Medical to anyone looking for reliable and high-quality medical care

Dr Surya Panicker Rajeev

Diabetes & Endocrinology Specialist

Dr Rajeev was so lovely and put my mind at ease, talked me through blood levels she would expect ect. I had bloods taken today to save me driving back over to get them done another time. Dr Rajeev made me feel heard, reading all the notes I had prepared. I was talked through the steps that would be taken ect. Very happy with my appointment

Mr Achal Goyal

Orthopaedic Surgeon

Mr Goyal has a lovely warm manner which instantly puts you at ease. He comes across as a caring person who is well liked and respected by his patients and colleagues alike. I have had a first class experience in respect of the surgery carried out by Mr Goyal with an excellent outcome. I could not rate Mr Goyal more highly.

Dr Gillian Ostrowski

General Practitioner

I can't really add much to those assessments on Page 1. It seemed to me that Dr Ostrowski was very attentive to what I could tell her, and thoughtful as to how to take things forward where I did have health issues. Consequently, I took a lot of reassurance from my consultation.

Dr. Annika Charlesworth

Gastroenterologist

I was very happy with my consultation with Dr. Charlesworth. She listened carefully, asked thoughtful clarifying questions, and carried out a thorough examination. I appreciated that she explored multiple possible causes before recommending any treatment.