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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I had 8 'bits and pieces' (moles etc) removed by Elaine Agius on 17 November at the Moorgate Centre, ably supported by two nurses (April and one other - sorry, didn't catch her name). The whole exercise was incredibly efficient and carried out in an obviously super-clean, sterile environment. 'Doc' Agius was wholly professional, with a caring 'bedside-manner' eg she provided helpful, accurate and reassuring 'warnings/prompts' prior to every single one of her procedures (including the frequent and slightly cool sterilisation wipe-downs). This avoided any surprises and instilled instant confidence in the guy under the knife. Thank you for a relatively enjoyable experience - I would strongly recommend that team and venue to anyone thinking of having similar treatment.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment appeared on My Chart with very little information about who originated it and what its purpose was. Phone calls to the appointments team produced no further information. We thought it could be bad news that had to be communicated face-to-face. The journey cost £60 and necessarily exposed me to some infection risk. When we got there and were directed to outpatients, we were not called. In the end we discovered that a senior nurse called Muriel was expecting a telephone consultation, which is what we actually did in the outpatients area. I think you need to ensure that appointments do not go on the My Chart system unless it is clear what the purpose of the appointment is and who has originated it.

Mr Denosshan Sri

Urologist

Every now and then someone incredible comes into your life at a time when you most need it. Mr. Sri performed a retroperitoneal robotic-assisted partial nephrectomy to remove a recently discovered tumour from my right kidney. From start to finish Mr. Sri has been an outstanding consultant. He’s calm and reassuring, and has guided me through major surgery such that I had total confidence from the moment I met him. I’ve healed really well and I’m back to living life to the full within a few weeks. I genuinely couldn’t have asked for a better consultant urological surgeon.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

Seeing my husbands, gashed and bruised face after a fall, when he lost balance, the lady there saw him immediately, help me persuade him to attend A and E, which he previously refused!! Took wonderful care of him, and gave us the most generous discount, because she felt he had been traumatised enough! We will certainly recommend your service. Also for people with less than perfect balance, it was so good to have a ground floor service. Thank you so much for such wonderful care, the lady there went above and beyond for us.

Mr Christopher Bailey

Orthopaedic Surgeon

I feel incredibly lucky to have had Mr Bailey for my longed for knee surgery. I’ve had two lateral partial knee replacements, one in January and one at the end of September. From my first appointments to my last Mr Bailey explained everything in a way that alleviated any worries I may have had. I was able to return to teaching pilates within 6 weeks of both ops. I can honestly say this surgery has given me back the active life I want to be living . I can highly recommend Mr Bailey and the whole team at The Nuffield.

Loughview Health

General Practice (GP)

As soon as I arrived at loughview health I was greeted by a friendly receptionist, Louise was lovely and just chatted away instantly making me feel at ease. I went in to my appointment with Dr Austin who took the time and listened to my concerns, explained everything clearly and made sure I understood all of my options. Their professionalism kindness and genuine attention made a huge difference and I left feeling a lot more informed and truly cared for, I highly recommend this practice

Mr Richard Heasley

Orthopaedic Surgeon

I had a really good experience under the care of Mr Heasley. He was clear in his explanations, listened well, and made sure I understood each stage of the process. The procedure and follow-up were handled professionally, and I felt well supported throughout. The wider team were also helpful and reassuring, which made the whole experience much easier. I’m very happy with the outcome and would confidently recommend Mr Heasley to others needing shoulder treatment.

Spire Southampton Hospital

Breast Surgery, Cardiology, + 20 more

My hip operation was successful and carried out by Mr Edward Gardner. His professionalism in he listening and explaining about the operation. After the operation Mr Gardner used a vacuum pump on my scar to heal / seal and keep the wound clean; this has worked really well. My scar has closed cleanly. I now feel more confident in my mobility and I have no worries in returning to have the other hip replaced in the future by Mr Gardner.

Mr Wissam Abou-Chedid

Urologist

Mr Wissam Abou-Chedid is of a kind and gentle disposition. His explanations are clear, concise and understandable. He answered my layman's questions freely and without talking down to me. He was attentive to me before and after the operation. My recovery is making good progress which in large part is down to the skill and care taken during the operation. by Mr Wissam Abou-Chedid.

Dr Dennis Barnes

Diabetes & Endocrinology Specialist

I was offered an appointment to see Dr Barnes promptly. He was warm, welcoming, extremely thorough, knowledgeable and gave me all the time in the world to explain and explore my issues. I had a very thorough examination too. Couldn’t recommend him highly enough. So professional. Follow up appointments and communication have been effortless and efficient.

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

Dr Oates is incredibly friendly, welcoming and inclusive. I felt I was listened to thoroughly and was given many options on how to progress with whatever issues arose in my consult. Practice was bright and clean. I am delighted with the results so far and I will not hesitate to return with any other health issues I may come across.

Freedom Vision - Chelmsford

Ophthalmology

I was very nervous to begin with but the staff were so friendly and soon put me at ease. Their professionalism really showed. They answered all my questions and gave me contact numbers that I could ring if I needed more help. The procedures were carried out quickly and successfully. The clinic was easy to get to with ample parking.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

I just love the way they explain everything. I have been coming to this practice for 13 years as have my wife and four kids, and all of us have always received professional, genuinely felt, care with a smile. Even though we moved a bit further away, the thought of going to another practice never crossed our minds! Thank you.

Miss Iranthi Meththananda

Obstetrician & Gynaecologist

As strange as it is to say, I look forward to my visits! Dr Meththananda and her team puts me at ease, answers my questions and very patient with me. I can relax especially with the intimate scans that I have been doing, they check in regularly with me to make sure I am okay, the atmosphere is top tier!

Dr Jane Benn

General Practitioner, Primary Care Doctor

Dr Benn has been a wonderful support to me on my recent medical journey. She has been thoroughly professional with an excellent eye for fine details. She has monitored my health with such care and I feel very safe in her hands

Mr Islam Gamaleldin

Obstetrician & Gynaecologist

Islam is such a lovely, kind, down to earth, caring person who is amazing at his job! I’m a bit of a complex case and always felt I was in safe hands with him. Anyone who is treated by him is very lucky indeed.