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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I had booked an echocardiogram with a female technician, and had taken the day off work to attend, but when I arrived and asked about the female technician (to confirm), I was told that a female was not available, which was extremely disappointing. I had called twice earlier in the day (before travelling to the appointment) to confirm that a female was available, but no one in the echo department answered the phone. Further, I have been attending the Cleveland Clinic since March of last year, when I had a subarachnoid haemorrhage, and had been told that my standing request for a female echocardiogram technician had been recorded in my patient profile. The staff in the imaging department seemed to be surprised that a woman having this test would insist on a female technician, which indicated a lack of sensitivity and training, and they appeared not to know how to handle this situation. So, not only did I waste my time and lose a work day due to this oversight, but I had to cancel my follow-up cardiology consultation, and now cannot take time off work to reschedule until the new year, which has created a very stressful situation for me. In my opinion, the Cleveland Clinic should always have a female echocardiogram technician on duty, for women who are uncomfortable with a male, and the front desk staff needs much better training in this regard.

Dr Syed Asad Hussain

Rheumatologist

Dr. Syed Asad Hussain is, without a doubt, the most outstanding physician I have ever encountered. From the moment you walk through the door, you are met with a sense of calm and efficiency. Dr. Hussain's level of expertise is immediately apparent. He provided a swift, accurate, and incredibly detailed plan of initial investigations. What truly elevates him is his commitment to communication. He didn't just tell me the plan, he took the time to explain the rationale behind every step of it, ensuring I felt informed, comfortable, and an active participant in my own health journey. His bedside manner is profound—he listens intently, without rushing, and treats every concern with seriousness and respect. He combines world-class medical knowledge with the rare gift of genuine compassion. If you are seeking a physician who is not only a brilliant expert in his field but also a dedicated, empathetic human being, look no further than Dr. Syed Asad Hussain. He is a true credit to the medical profession, and I recommend him wholeheartedly and without reservation.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

My experience was very disappointing with the consultant. I was happy for my appointment to be changed just before attending due to the consultant running late. I was very disappointed with the lack of interest and time shown to be by the consultant. I got 10 minutes of his time to be told to cut out caffeine at the cost of £250. I was hoping to receive some understanding of what could be causing recurrent UTI's and reassuring me of any fears of anything sinister i.e bladder cancer. Only to be told this only occurs for around 10/20% of cases. I think what really irked me was he looked at his watch part way through me speaking This I found very disrespectful and rude.

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

My stay at Delamere was incredible I would highly recommend it. The staff were so friendly and nice, every single one of them knew my name from day 1 which made me feel a lot more comfortable and safer. The structure of the groups and days were well thought out through. Every group was informative, engaging and interesting. They offer many 1-2-1 sessions to allow for a more focused therapeutic approach, all the therapists and mentors were highly knowledgable and compassionate. The food was great with plenty of options and flexibility. I’m very thankful to have got to stay here.

Clinicbe

Cosmetic (Aesthetic) Medicine, Nutrition, + 1 more

I have been visiting the clinic for many years for injectables (Botox, Profhilo, Mesotherapy) and other skin care treatments (HIFU, Microneedling) and cannot speak highly enough of Dr. Kubicka and the rest of the team. They are utmost professionals and a very welcoming. I am given a personalised plan to ensure I have the best treatments for my skin and age. Appointments are never rushed, which I love. If I have any questions, relating to a treatment I haven't yet had, they always have the time to discuss. Highly recommend and will continue to return.

The London Clinic

Physiotherapy, Dermatology, + 13 more

The London Clinic offers such a comfortable and clean environment, clinical in all the right ways, but still homely and warm. It feels far less “hospital-like” than most medical settings, which really helped me relax. The staff were all friendly, welcoming, and genuinely approachable from the moment I walked in. And the unlimited coffee on tap was a lovely touch! Overall, a calm, high quality clinic experience that made a big difference to my visit.

The Bluebird Centre

Nutrition, Psychology

I really value the support that I received from Maja - the use of an app to track my progress and receive regular feedback and prompts in between appointments was novel to me but proved to be a very valuable resource. Maja had a kind and sensible approach, gradually implementing new steps and challenges in a way that felt achievable and I have been able to relax around food and enjoy food again much quicker than I expected. Thank you.

Dr. Jaspal Dhillon

Dentist

Hi and thanks. All went well and I am very grateful. A couple of suggestions (in that context): 1. Needles aren’t fun! I would recommend more for pre-needle procedure. Also inside of mouth needles could do with some numbing. Overall and by comparison, this would be my recommendation for improvement. 2. Training if one assistant is ok but there was one session that wasn’t fun because of it re suction and forceps etc.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Dr Henry Grundy-Wheeler

General Practitioner

Mr Grundy-Wheeler was polite, friendly and welcoming, I went in for an ECG due to a diagnosis of ADHD/medication. Mr Grundy-Wheeler listened to my concerns, he was empathetic and knowledgeable giving me confidence in the way forward which I appreciated. My overall experience was good and I would not hesitate to recommend Essex Private Doctors to friends and family.

Mr Matthew James

Plastic Surgeon

Matthew James is an excellent surgeon. He has a compassionate approach. He is kind , patient and has a lovely manner. Very down to earth. I trust his judgement implicitly. I highly recommend him. Thank you Matthew for the great care and skilled surgery you performed on me. I am very happy with the result and I feel sure I will be as fit as a fiddle after my recovery.

Mr Toby Briant-Evans

Orthopaedic Surgeon

Such an excellent surgeon, we had a plan and I worked so hard to ensure to be physically fit and ready, the surgery went like a dream and no pain or real discomfort. I would thoroughly recommend. Takes time to listen, explained everything, and I would encourage everyone to just have a local. No anaesthetic to contend with an recovery is brilliant

Mr Shamsi El Hasani

General Surgeon

Very professional surgeon who gave me choice and guidance on my treatment. Initial consultation was followed with diagnostic tests to confirm diagnosis before any decision was made on treatment. Offered full explanation of what was going on and answered all my questions sufficiently helping me to make the roghr choice for me.

Dr Lukasz Polanski

Obstetrician & Gynaecologist

During the appointment I felt listened to and Dr Polanski provided really clear explanations and plans for next steps. Had the opportunity to ask lots of questions. When I left the appointment I felt reassured and confident in the care offered by Dr Polanski. Thank you so much!

Dr Paul Kooner

Hepatologist

My appointment with Dr Kooner was excellent. He is very knowledgeable but also highly relatable and puts things into terms that are easy to understand. I left feeling very reassured and would recommend him to anyone with a liver complaint.