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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Mr Ahmed Hamouda

General Surgeon

I recently had an operation carried out by my consultant Mr Ahmed Hamouda, and I couldn’t be more grateful for the outstanding care I received from start to finish. From the very first appointment, he was incredibly professional, knowledgeable, and reassuring. He took the time to explain everything clearly, answered all of my questions with patience, and made me feel completely at ease. On the day of the procedure, his friendly and confident manner helped calm any nerves I had, and the operation itself was a complete success. My recovery was surprisingly quick and virtually painless, which I credit to his skill and expertise. I also want to highlight how wonderful his secretary and the entire team were throughout the whole process. Every member of staff was welcoming, organised, and genuinely caring. Communication was always smooth, and I felt supported at every stage. Overall, I couldn’t have asked for a better experience. I would highly recommend this consultant and his team to anyone in need of exceptional care.

Mr Ravi Pagoti

Orthopaedic Surgeon

Mr.Pagoti replaced two hips for me, in less than 7 months. I had been in a lot of pain for quite awhile, the waiting list in the south ( I'm from Tipperary)is just too long,so my doctor recommended Belfast. and from the first phone call I never looked back, on meeting Mr.Pagoti,,I was struck by his kindness ,and caring attitude.He explained everything to me in a simple way,he came to see me before surgery, and afterwards and also the following day,so a huge thank you to him and all his staff. Everyone who came into my room to look after me were just exceptional .I was so well looked after,it felt more like a hotel than a hospital, as for the food it was unbelievably good,so thank you to the kitchen staff. I would like to say to those people who are still on a waiting list and in pain, just pick up the phone and ring Kingsbridge..I'm seven weeks post op and for the first time in a long time I feel like mu own self, like I have my life back again so once again Mr.Pagoti and team thank you...

Loughview Health

General Practice (GP)

We travelled a long distance for a specialist blood test for my daughter, and I cannot express how grateful I am for the care we received here. Dr. Fiona Moore who looked after us was truly exceptional — so kind, patient, and deeply respectful with my child. She gave Madison all the time she needed to feel safe and ready, explained everything gently and clearly, and never applied any pressure. Her friendly, calm manner made an experience that could have been very stressful into something positive and manageable. The staff at the clinic were also wonderful — welcoming, understanding, and very supportive throughout our visit. Everyone treated us with kindness and professionalism, which made such a difference to our day. It’s rare to meet a doctor and team who combines such professional skill with genuine warmth and understanding, and we felt completely supported from beginning to end. We are so thankful for the way we were cared for, and would highly recommend this practice to anyone.

Dr Matthew Balerdi

Cardiologist

This is my first consultation at Rookery Healthcare and I cannot thank Doctor Balerdi enough. Having been 6 months feeling extremely unwell and getting nowhere with the NHS, I contacted Rookery Health and with just one consultation I feel safe that I will be receiving the service which will hopefully put me back to good health. The office is in a good location plenty of parking and the venue is a modern business centre. The office is comfortable and Dr Balerdi and his secretary were very welcoming and put me at ease. I feel the information that was given to me was constructive and I am confident that this will be the way forward. I have since sent communication to Doctor Bederdi and it was answered immediately no long wait for Drs appointments such as our local surgery. The service is excellent and I can highly recommend Rookery Health Care.

Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital is run like a well oiled ship. No need to be too early, as you have an appointment time and they will take you at that time. I went 30mins early, which was an extra 30mins of nervousness I brought on myself I could have done without! The staff are friendly and efficient. There are processes in place that give assurance that the hand over from nurse to surgeon and team are strict and everyone is on the same page as to who you are and what you are there for. The recovery was peaceful and friendly. And who doesn’t like toast and a hot cuppa after fasting for hours. My next appointment was delivered by email the very next day. I know I will be nervous going back, but it won’t be because I don’t feel I am in safe hands. Thanks to everyone who looked after me, from reception to consultant and everyone in between.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

The overall experience was excellent. As an NHS patient I felt I waited too long which affected my mental health and mobility, this wait has impacted on my recovery. I would have waited even longer if I hadn’t gone to my GP and asked for my operation to be escalated. The whole process took six months of physio initial NHS xray took a further 5 months to see the consultant then a further 4 and a half months for op. This has been a nightmare. I am however extremely appreciative of my operation and the treatment I have received during my stay at Hoarders. Also on the discharge sheet I was given a number to call for worries and questions once I got home this number was however not answered and my answer phone message was not called back.

Harpenden Medical

Allergy Medicine, Diagnostics & Testing, + 9 more

I was intrigued by the services offered, as they seemed too good to be true. I'm a mid-life woman, starting to worry more about my overall health and wellbeing but didn't want to burden the NHS with curiosity! I really just wanted to have an MOT, to spot any underlying issues or potential health concerns. I was really impressed with the whole set up - state of the art machines, beautiful and clean building - with the most relatable, down-to-earth and professional team of experts. I felt in safe hands, and I had all the advice, tests and support I needed to give me a 12 month clean bill of health but with some advice on how to improve and maintain my health and wellbeing. Highly recommended!

Mr Evangelos Tsialogiannis

Orthopaedic Surgeon

I recently had a hip replacement surgery, and I could not be more grateful for the exceptional care I received from Mr Evangelos and his team. From the very first consultation, he took the time to explain the procedure clearly, answer all my questions, and help me feel confident about the process. The surgery itself went smoothly, and my recovery has been faster and more comfortable than I ever expected. Thanks to his skill and guidance, I’m already experiencing tremendous improvement in mobility and quality of life. I wholeheartedly recommend Mr Evangelos to anyone considering hip replacement. Truly outstanding experience.

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Mr Sachin Yallappa

Urologist

Mr Yallappa has a highly professional approach combined with a steady relaxed manner which quickly sets the patient at ease, making the process as stress free as possible. I felt completely confident in his care for my consultation and surgery. All matters were fully discussed and any questions were satisfactorily addressed. The surgery and recovery were perfectly successful. I can recommend Mr Sachin Yallappa to any potential patient.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Everyone at ACE from the nurses to the doctors have been amazing at making us and our son feel comfortable and confident through what could be a nerve wrecking experience! The whole experience doesn’t feel clinical, and our son looks forward to being able to come and play at the centre while he’s observed. as parents we feel super supported through the whole process and everyone is incredible kind and well versed in their field.

Mr Pantelis Tsantanis

Orthopaedic Surgeon

I came in with a ongoing issue, Mr Tsantanis put all my worries aside, everything i feared and reassured that this is fixable with the right treatment. Mr Tsantanis knows exactly what he is talking about and explains everything clearly, so that I was able to understand my problem. I left with tears of joy and relief. And advice with how I can help myself. 5stars for everything Thank you so much.

Ms Ileana Anderco

ENT Surgeon

I saw Ms Anderco following years of sinus and nasal difficulties plus 3 surgeries! I so wished I had seen her years ago, she spent time looking through previous scans and gave a really detailed explanation of my issues, we are now following a non surgical route of further investigations and I am hopeful we will finally get to the bottom of my issues, cannot recommend highly enough

Nuffield Health Wessex Hospital

Urology, Audiology, + 18 more

Would highly recommend Mr Sahu. He was thorough and took the time to explain my situation to me. It was reassuring to know that the treatment I had already been receiving for my AMD was appropriate but he also highlighted the need for cataract surgery in both eyes. No other professionals had said this to me. This could make a difference to my sight for a bit longer. Thank you.

Mr Vladimir Revicky

Obstetrician & Gynaecologist

Upon meeting the consultant, his demeanour put me at ease. He was compassionate and explained all aspects of my ailment and the associated investigations required fully. Mr.Revicky was clear on the next steps we could take and made it easy to understand the process. The nurse who took my bloods for analysis was friendly and overall I felt relaxed during the appointment.