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Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

I have been seeing Josh at Reflex 18 for the past two months as part of my recovery plan following a Total Knee Replacement in October 2025. During my initial consultation, Josh carefully established my prior level of fitness and worked with me to identify ambitious yet realistic rehabilitation goals. He designed a bespoke programme of graduating exercises which are further adapted during each subsequent appointment. I find it helpful that Josh demonstrates each exercise, fine tunes my ‘effort’ and also emails a visual guide, as a reminder, after each appointment. I believe that I have made far greater progress in terms of knee flexion, stamina and strength by visiting Reflex 18 than I ever would have done if I had attempted to pursue my own rehab using a book or online package. Josh has the ability to identify which muscles need to be worked upon in order to achieve a certain goal and this is something which I could have not done myself. The Reflex 18 rooms are immaculately clean and are well-equipped. I have found every staff member to be friendly and highly professional. There is never any pressure to book further appointments. Parking is plentiful and convenient.. I am very happy with the support which I have received from Reflex 18.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I thought that I would drop you a note by way of some feedback. I came to your hospital yesterday for some “pre-med” bits, e.g. blood test, MRSA, ECG, BP, all in preparation for a procedure on my left thumb that is scheduled for 19th Feb with Chis James. I arrived about 15 minutes before the 12.30 appointment to be greeted by the quite delightful Margaret who promised to not to take too much blood!, so far so good, then off to see Aisha for the other bits to include the ECG. What a charming person Aisha was. I have to say that the whole process was quite remarkable, unlike many NHS environments where, its more that probable the appointment would run late, sometimes for very good reason. Certainly not so with your team at Ashford One. Super-efficient, smiley (esp. Margaret) a pleasure to visit, not often said when going to hospital. May I prevail on you to please pass on my grateful thanks to the two of them and of course all the “unseen” members of the team. All a credit to you.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I came in today for surgery feeling incredibly nervous after a bad experience on the NHS previously, all I can say is I am so impressed with how different the process has been with the team today. Everyone from reception to the nurses to the anesthesiologist and of course Mr Banwell were genuinely fantastic and I can’t thank them enough. No question or ask was too much, I truly felt genuine care and warmth from all the staff. They checked on me regularly, reassured me constantly. My pain has been managed incredibly well and Mr Banwell’s precision has most definitely aided this too. I can’t be more grateful for everyone that cared for me today, Thank you all so much.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

Welcoming and helpful. Only one lift was working and the remaining one was noisy and slow but there was a notice advising of this. The coffee machine in wait area was out of order Reception staff were kind and helpful but sometimes difficult to understand accent. One set of chairs in a sub waiting area was under a shelf which meant I knocked my head. Appeared clean and efficient and was quiet on day of my visit. Preoperative bloods were done straight after consultation which is very good and in fact results appeared next day. That's good service. Overall allowing for things that happen a positive experience.

Mr Azi Samsudin

Urologist

Mr Samsudin treated me for a kidney stone at Spire Hospital Cheshire. From the initial consultation, I found him to be highly professional, approachable, and very clear in outlining the proposed treatment and next steps. The procedure was carried out successfully and without complication, and my recovery was straightforward and swift. While I hope not to require Mr Samsudin’s expertise again in the future, should I experience another kidney stone, I would not hesitate to seek his care. I am very grateful for the excellent treatment I received.

Mr Prashant Purohit

Obstetrician & Gynaecologist

Dr Prashant Purohit was absolutely lovely, I was made to feel at ease as soon as I walked in, which was important to me for a procedure of this nature, as I was slightly anxious. I did a HyCoSy, results were both immediate and greatly reassuring, carried out incredibly gently and with superb expertise, sensitivity and empathy. I greatly appreciated being given time to feel better after the catheter was inserted before proceeding to the next step. Thank you very much Dr Purohit.

HCA Healthcare UK Elstree Waterfront Outpatients

Orthopaedic Surgery, Gastroenterology, + 7 more

Since Dr Salvia joined the surgery I have had nothing but positive experiences with her. She is always so friendly, easy to talk to, and really takes the time to listen. My appointments with her never feel rushed, and I always leave feeling reassured and well looked after. I’m very grateful for the care I receive from Dr Salvia and I look forward to seeing her for many more years to come.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

This is a hospital I tell everyone about. The private Gem where service and speed excel all the bigger bars in London with the accompanying expertise. I hope BUPA’s acquisition does not change what is the best private hospital in the cpu try and I unfortunately have been to may form London to Southampton to Oxford. Outstanding care and true real world service excellence

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Outstanding staff. Marion and Emily, our nurses, were super friendly and kind. They truly made my daughter feel at ease with the procedure. Everything was explained to her clearly so she knew what to expect every step of the way. The food was truly great and the facilities in good condition and perfectly clean. Felt reassured by every person I spoke to.

Mr Michael Mokawem

Orthopaedic Surgeon

I was delighted to meet this charming gentleman who explained everything to me and gave me (and my accompanying daughter Louise) explicit details and options about future treatment. I felt extremely comfortable and confident with him and am very happy to go ahead with his recommendation of the surgery he proposed I should have.

Oval Medical Centre

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

My mum had the best care. From start to finish: the receptionists were attentive and friendly. Dr Sonia was very thorough putting together her medical records (my mother is visiting the UK only), explained everything, was very approachable and we could see she really cared. We could not have had a better experience, thank you!

Mr Sami El Daief

Obstetrician & Gynaecologist

Mr Sami El Daief is a brilliant consultant who explains your condition in easy terms so you are able to understand what is going on. He puts you at ease and makes it easy for you to ask questions. I would highly recommend him to anyone that has the same issues.

Mr James Gill

Orthopaedic Surgeon

Mr Gill did everything that he said he would do and more. There was a small issue with a bleed that he dealt with very professionally. The surgery was fine and the follow up good.

Mr Manar Malki

Urologist

A very kind, caring man who made me feel as though even small problems deserved to be listened to and taken seriously. I was given every opportunity to say what ever I needed to.

Mr Aditya Raja

Urologist

Mr Raja introduced himself by using his forename, this set me at ease immediately as it removed all social barriers. Straight away I recognised his manner as warm and empathetic.

Mr Aloysius Okeke

Urologist

Mr Okeke was extremely professional throughout the whole process. I was treated very well and felt that I had the best treatment I could have had