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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

The security and reception staff were absolutely wonderful - welcoming, professional, and efficient. When I went up to the 3rd-floor neurology department, there weren’t very clear directions on where to check in, but I eventually found the desk (ironically, not the easiest task for someone visiting a neurologist!). After checking in, I was seen quite promptly. The neurologist herself came out to collect me - something I didn’t realise until we were already in her office, as she hadn’t introduced herself. I think my presence uneased her and I even commented that I thought she was the porter, as that’s what I had seen with other patients being escorted in. Unfortunately, the appointment itself was disappointing. The neurologist came across as very judgmental and accusatory, suggesting that my symptoms were exaggerated or imagined, despite my clear explanations and the observations of my colleagues, doctors, specialists, and family who have witnessed my neurological decline. When she asked about my profession, she seemed skeptical that I could perform my job without issues, which was uncomfortable and disheartening. I have a follow-up appointment with a neuropsychiatrist, but honestly, I’m not looking forward to it. I can only hope they’ll be more open-minded and empathetic.

Mr Prakash Saha

General Surgeon

I was referred to Mr Saha by my BUPA GP following the observation of a prominent pulsation on the left side of my neck, with palpation indicating an enlargement of the carotid artery just below the angle of the jaw. From the outset, Mr Saha demonstrated exceptional professionalism and clinical expertise. He took the time to listen attentively to my concerns, thoroughly reviewed the referral details, examined me and explained next steps with clarity and assurance. His calm and methodical approach immediately put me at ease. I felt confident in his assessment and appreciated the way he communicated complex medical information in a way that was easy to understand. The consultation was both efficient and comprehensive, and I left feeling reassured and well-informed about my condition and the recommended investigations. I am grateful for the high standard of care I received and would not hesitate to recommend Mr Saha to others seeking vascular consultation.

Miss Poonam Pradhan

Obstetrician & Gynaecologist

I could not recommend MUMs and Miss Pradhan highly enough. Right from my first phone call, the team were so accommodating, they understood and heard my concerns and provided availability to get me seen within two days. Miss Pradhan herself is extremely knowledgeable, supportive and empathic and immediately put me at ease. She was able to explain everything and I was able to ask all the questions that were causing me anxiety. I walked away from the clinic feeling totally reassured and knew that there was an action plan in place to ensure I was on the right medical pathway. I could not thank the team and Miss Pradhan enough for their care and reassurance and would advise anyone who has concerns to go and explore them with the team at MUMs.

Dr Konrad Wronka

Orthopaedic Surgeon

I first saw Mr Wronka to discuss the best way forward for severe hip pain. He explained my x-ray in great detail, making sure I understood all he had to say. It was obvious after this consultation I needed a hip replacement and I had this a few weeks later. Through the whole treatment from the initial consultation to the 6 week follow up after surgery Mr Wronka kept me informed of exactly what to expect, what I could and couldn’t do and if I had any questions I was only to ask. I would highly recommend Mr Wronka. I found him professional, polite and willing to explain anything in terms that I could understand. If I have any questions going forward I know I will be able to contact him and get good, sound advice.

Mr Vivek Srivastava

Cardiothoracic Surgeon

I fortunate enough to be referred by my Consultant to Dr Vivek Srivastava. From initial appointment leading to having open heart surgery to repair Mitral and tricuspid at Wellington Hospital London. I found De Srivastava very accommodating when I had postpone surgery due to unforeseen family circumstances. Dr Vivek Srivastava and his team at Wellington Hospital London showed professionalism, care and support during my stay at the Wellington Hospital. I can say with confidence that Sr Srivastava is very knowledgeable, professional with caring manners. I would highly recommend him and offer my sincere thanks for his expertise and professionalism.

Dr Katharine Ayivor-Nygard

Psychologist

I had nearly given up on therapists but then found Katharine, who has completely transformed my life. She is filled with such compassion, genuine empathy and understanding - I have learnt so much about myself through the therapy sessions. I feel this has truly saved my life. I don’t feel treated like a patient but as a unique and whole person. She is also very knowledgable and able to blend different modalities providing a tailored approach, which is exactly what I was looking for (and not a one size fits all approach). You would not regret seeking Katharine as a therapist, she is an amazing human being and psychologist.

Midlands Women's Health

Obstetrics & Gynaecology

I attended MWH Clinic and had consultations with Ms Latthe & an ultrasound scan performed by Dr Balogun. Ms Latthe was fantastic and thoroughly addressed my health concerns - I felt very reassured. I would definitely return to Ms Latthe if I required any surgical treatment in the future. Dr Balogun was so lovely and very kind. I was made to feel very comfortable throughout & her assistant made my feel totally at ease. I cannot fault the service I have received. Booking appointments was a seamless process & Nicole was excellent in all communications. Many thanks

Ringway Dental

Dentistry

Today I came to the practice to visit Dr Andy Brown. I was initially quite nervous however every member of staff was so welcoming and comforting. Upon entering I was greeted by the front of house and offered a hot drink. The waiting room was soothing and I didn’t have to wait very long before the nurse called me in. I expressed my concerns and worries and Dr Andy talked me through all off them and really reassured me. He gave me options and explained them all thoroughly as well as giving me advice on what I need. I highly recommend going to him.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Absolutely amazing, I cannot fault the care and support I have received. I may not be able to climb mountains, but I can carry on with my walking, taking care of myself at the same time. I couldn't have wished for a better Consultant to carry out the surgery and the follow up consultation enabled me to verbally express my gratitude for what he has done. I am totally in a very good space both with my mental health being the best it's been for a long time and the fact that I am mobile without pain. Thank you once again from a very happy me!

Cathedral Eye Clinic

Ophthalmology, Optometry

Received excellent feedback after thorough review and feedback before receiving a final decision on the best way forward, I had considered going overseas for the treatment however, I do not believe I would have achieved. the same outcome as the level of detail and prep including contact lenses to establish the best option took time which I would not have been afforded by the overseas company as it was only a week long process. Highly professional and diligent team at Cathedral eye clinic.

Mrs Hazarathamma Makam

Obstetrician & Gynaecologist

Mrs Makam rang me and explained that rather than travel to Ketrering to have our follow up discussion, we could do it iver the phone as lonf as I was happy with that. This has saved me a round trip of over an hour and was a lovely gesture. I told her that the medication she has put me on has worked wonders and I am very happy. From the very start she has been caring and thoroughly professional too. I want to thank her and the whole team for helping me get back to normal.

Dr Jonathan Aboshiha

Ophthalmologist

Jonathan was very helpful, he clearly explained the conditions in both my eyes, one with muscle problems, the other with astigmatism, plus both are long and short sighted and both have cataracts. Quite complicated but he really helped me understsnd it all! Also I was lucky there was a free slot for a cataract operation in my right eye the next day, which he also explained thoroughly, so kind and helpful, made me ferl far less nervous and more at ease about the treatment.

Dr Maha Awadalla

Paediatric Neurologist

Dr Maha Awadalla was absolutely wonderful with my young child during our recent visit. She was warm, patient, and incredibly reassuring—both to my child and to me as a parent. She took the time to explain everything clearly, answered all my questions, and made sure my child felt comfortable throughout the appointment. Her gentle approach and genuine care made a big difference. I wouldn’t hesitate to recommend her to other families.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I had a Carbon Laser treatment with one of the senior practitioners at Skinhorizon Clinic and the experience was excellent. They explained everything clearly, made me feel very comfortable, and the treatment was quick and professional. My skin looked brighter and smoother straight away, with refined pores and a much clearer complexion over the next few days. Highly recommend the team at Skinhorizon for Carbon Laser.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

Had MRI scan had to wait c30 mins later than booked time. Person after me was c50 mins after booked time. This was immediately in the morning (8:45am) as well so something went wrong. Perhaps need to stagged appointments and leave larger gaps between clients to give some slack other wise can get big delays down the line (me 30mins next person 50mins)

Future Care Medical

Cosmetic (Aesthetic) Medicine, Dermatology, + 14 more

A genuinely excellent experience. The clinic offers a wonderfully calm environment, and the staff are incredibly friendly and helpful—plus, the little confectionaries are a nice touch! The doctors are very knowledgeable and professional, taking the time to thoroughly explain everything, including all side effects. Highly recommended. Keep it up.