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Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I cannot recommend Erin Lahay highly enough. Over the past three months, she has helped me immensely with both shoulder and lower back pain. What sets Erin apart is her holistic approach. She took the time to thoroughly assess my body, running strength tests and identifying underlying issues rather than just treating symptoms. Her treatment combined soft tissue massage to relieve pain and a tailored exercise routine designed specifically for my needs. The results have been incredible - my pain has improved dramatically, and the changes have truly been life-changing. Beyond the physical improvements, Erin has also supported me mentally. She helped me shift my perspective on pain and has taught me not to give up on getting better. Her professionalism, empathy, and expertise have made all the difference. I can't thank her enough.

Dr Rohan Jagathesan

Cardiologist

I visited Rohan due to having had chest pains for approximately a week and wanted to get an expert opinion. The reason I chose to see Rohan is because back in 2023 I was discharged by our local A&E having been told I had indigestion. I saw Rohan the following week and his diligence led to the discovery of a blocked left anterior descending artery and him fitting a stent. Because of this, Rohan is the person I trust the most with anything heart related and this was the usual positive experience with him taking the time to gather relevant information before discussing what the potential issue could be and any required/possible treatment paths. I may not have been here to write this review were it not for him so as far as I'm concerned there's none better.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I had my suspicions as to what was happening to me. However, going down the general NHS GP route was not getting me anywhere. They kept treating each symptom individually rather than looking at me as a whole. A few years of going backwards and forwards. Stress! With Dr Nikki, within the 30 minute consultation I felt heard, all symptoms were put together and a treatment plan was formed. It all made sense and everything was explained. Medication prescribed and ordered, report received and a report sent to my own GP, all within a few hours. Future follow up already booked. That is what you call professionalism, efficiency and having very knowledgeable doctors who understand the female body. Wish I had booked them sooner. I would highly recommend them.

Mr Jawad Freites

Obstetrician & Gynaecologist

A truly phenomenal experience for me. I am a young woman dealing with intimate issues and pain. It affects my bladder, womb and bowels. As expected it’s an uncomfortable topic to discuss and surrounded by a lot of shame. The team I met with were truly incredible and Mr Freites is a wonderful consultant. I felt very safe and comfortable every step of the way, was reassured constantly and asked for my informed consent for everything. Most importantly, everything that was being done to me was talked through and explained. All the information I was given was detailed, yet clarified to make sure I understood. Finally having a diagnosis, understanding what’s happening to me and what can be done, has filled me with hope again and I am very grateful .

HCA Healthcare UK London Bridge Hospital

Diagnostics & Testing, Haematology, + 11 more

Due to my individual circumstances there was some confusion in relation to payment and that spilled over onto me personally as well as causing stress across the whole procedure at the outset. This was resolved but exposes the fact that some attention needs to be paid to the way things are looked at and handles when the circumstances fall outside of the general conventions of the service provided. In the end it was all sorted out but the initial confusion and stress could have been avoided. I have no complaints but was a bit surprised at the apparent chaos at the outset. I have no idea if any one aspect was to blame, I think it was probably general confusion in relation to gaps in communication between the parties involved in payment etc.

Mr Ahmed Abou-Zeid

Neurosurgeon

Mr Ahmed Abou Zeid is an excellent surgeon, who also took time to explain to me a range of issues raised by an MRI, thereby allowing me to make informed decisions. He is also friendly, approachable, and a good communicator. He carried out lumbar decompression at 2 levels of my lumbar spine, relieving the nerve compression which had been severely limiting my ability to walk more than a very short distance. He also gave me very welcome advice about other spinal issues which may arise in the future. The admin team supporting Mr Abou Zeid also offered an excellent service. I cannot thank him enough for his wealth of knowledge, experience and skills, and also for his upbeat and caring approach.

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Nobody knew how I would receive the X Ray results. The radiologist asked if I was seeing a consultant at the clinic - I wasn’t scheduled to see one. The guy on the first floor desk didn’t know how images could be shared with me and suggested I talk to the reception desk on the ground floor to get a CD burnt - I wanted images to be sent as I don’t have a CD reader. The ground floor desk confused too until a senior person stepped in to let me know about the app. I was told that I would receive images via the app but I cannot see appointments or images in the app. The experience was very confusing. Suggest more staff training on the app

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

I recently had a hysterectomy at this hospital the surgeon was brilliant but during my stay in the hospital I was appalled by how I was treated. Staff were friendly but some of them when I needed them ignored me. A specialist nurse from my consultant had to advocate for me. Upon discharge, one of my stitches had been left in which then went on to cause other issues. I was then chased severally for payment when I had made clear and provided authorisation codes from my insurer. I was not impressed with service from the hospital itself at all. But my consultant was brilliant.

Check4Cancer

Diagnostics & Testing, Oncology

With a history of long term sunbed use and holidays abroad i decided to book an appointment for a skin check. The check was done manually and not a machine like other clinics advertise. The nurse was extremely friendly and I felt comfortable straight away. She conducted the examination and fed back to me on everything she found as she went along. I had a few questions to ask regarding sun exposure and found her very knowledgeable. I would definitely recommend the clinic and have gained lots of information I can use for the future.

Miss Nicola (Niki) Petrie

Plastic Surgeon

Miss Petrie was so friendly that I was immediately put at ease. She explained the nature of my cyst and explained why and how it should be removed. A follow up appointment was quickly made to perform the surgery. The surgical procedure itself was painless in every way! I was even asked to select my choice of music to be played in the background and Miss Petrie talked to me throughout the procedure, so I was totally distracted. I would have no hesitation in recommending Miss Petrie to my friends and family.

Mr Farrukh Gillani

Orthopaedic Surgeon

Mr. Gillani, has a very caring side to him ,heexplained everything to me very clearly he told me my patient pathway he’s keeping an eye on me and seeing me another six weeks time I felt comfortable in his presence. I understood what he was saying. He never rushed me. He listened very carefully. I found him to have a great deal of patience. It’s very rare to find a doctor like that nowadays. He’s a credit for the NHS it’s a great shame there’s not many more like him

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

Oh my Davide was fantastic for our gender scan. We got to see way more than we anticipated, its little arms, legs, everything was explained to us, got to hear the heartbeat and have a usb to keep the memories. I highly recommend a private scan. We are planning to come back around 26 weeks and maybe again in the 30s as it can be quite some time between scans on NHS. Honestly highly recommend, friendly, open to questions and amazingly professional! Thank you!

Mr Sameh Dimitri

General Surgeon

Mr Dimitri is very personable and an excellent consultant. I was booked in to have my varicose veins glued, he explained the procedure thoroughly. I was extremely nervous on the day but both he and Carys were patient and kind, they even put my choice of film on the TV to watch during the procedure! After being very self conscious of my unsightly veins they are now nowhere to be seen. Excellent results and I really couldn’t be happier!

Dr. Oluseye Balogun

Anaesthetist

Dr Balogun was great, he has a brilliant bedside manner, was very clear in how the procedure would play out, and walked me through the meds he would prescribe and how to take them. He put me very at ease considering this treatment was my first general anaesthetic. Dr Balogun rung me back the day following the operation to check-in on me and ensure my pain level wasn’t too high. I would definitely feel comfortable in his care again.

Mr Kostas Karavidas

Oral & Maxillofacial Surgeon

Dr Karavidas is professional, informative, and genuinely easy to work with. Every appointment I’ve had with him has been an absolute breeze - he explains everything clearly, answers questions with patience, and creates a really calm, reassuring environment. I was very happy with the surgery and the overall care I received, and I wouldn’t hesitate to recommend Dr Karavidas to anyone looking for expert dermatological treatment.