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Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

I am Betty's daughter. My mum has mobility issues. Getting her from the car park into the diagnostics centre was incredibly difficult. We borrowed a wheel chair from the helpful car park attendant. But it was raining so heavily that by the time we got inside my 87yr old mum was soaked to the skin. She had to sit in wet clothing for 4.5hrs until I got her home and changed. Luckily the car park attendant helped us back to the car at the end of her procedure. You REALLY need a drop-off right zone at the door to the centre, with seats inside to help relatives get their lives ingress in safely.. The staff couldn't have been nicer or more helpful, but even with their help, this was a very stressful visit fdue to lack of access and horrendous weather conditions.

Ruislip Ear Care

Audiology, Ear Care

Great service. Quick and efficient. The website doesn’t work that well on mobile but I was able to use the WhatsApp method and that was fine. Weirdly that prompted a call whereas by initiating communication via WhatsApp it was odd to get a call. I was struggling to hear clearly which is why I sent the WhatsApp. I’d imagine that I’m not unique in this 🤪. Not a complaint. Just worth noting. One other idea: has anyone asked to be able to watch what is being done on a screen? I personally would have enjoyed being able to do this. Don’t judge me!!! But if you made that available and publicised it, I reckon it could be a differentiator. Thanks for an efficient and thorough service x

Mr Mario Saldanha

Ophthalmologist

I recently had cataract surgery at Sana Hospital , and I couldn’t be happier with the results. From the very first consultation to the post-surgery checkups, the entire experience was smooth, professional, and reassuring. The staff & Mario Suldhana were kind, patient, and made sure I felt comfortable every step of the way. Mario explained everything clearly, answered all my questions, and the procedure itself was quick and completely painless. My vision is now clearer than it has been in years — it’s truly life-changing. I’m so grateful for the excellent care I received and highly recommend Sana for cataracts surgery.

Mr Mahesh R Akula

Orthopaedic Surgeon

I found Mr Akula to be very pleasant and professional. When I first saw him I needed a mobility scooter to be able to go outside the house and even had trouble standing for more than a few minutes. His explanations were very clear and concise and he was quite happy for my wife to attend the consultations. The spinal decompression surgery on 2 Sept went well with no real discomfort afterwards. The procedure has transformed my life (and my wife's as well). I can walk 2-3 miles now and whilst it's not totally comfortable, it is not a real problem. Just wish I had seen Mr Akula a year earlier

The Eating Disorder Recovery Clinic

Dietitian, Psychology, + 1 more

Richard is, without question, the kindest and most effective therapist I’ve ever worked with. His confidence, evidently based on deep knowledge, is paired with his good humour and informal approach to create an extremely comfortable and supportive therapeutic environment. He has, and continues to support me with both the practical, day-to-day steps in my recovery from anorexia, as well as the deep and meaningful work needed to make that recovery robust. For anyone struggling with an eating disorder, I can not recommend and endorse Richard highly enough.

Mr Sanjith Gnanappiragasam

Urologist

I attended for results of biopsies on my bladder. I felt that he had gone to a lot of trouble to obtain them, as the right equipment was not available in outpatients so I had to be admitted for them to be done in theatre. I was relieved to be told that they did not show any signs of cancer. He was very empathetic and understanding of my problems, and has said I can come back to see him anytime, by contacting his secretary for an appointment.

Mr Ako Nnochiri

Obstetrician & Gynaecologist

Mr Nuochiri took the necessary steps to make me feel extremely comfortable as a patient which allowed me to trust his advice and recommendations. Pre-surgery appointments and procedure were treated with care, my surgery was clearly explained and turned out successful. Post surgery follow up was also informative and relevant advice was provided in order for me to feel confident in the necessary actions I should take going forward

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Unfortunately there was a problem with the booking systems at reception which meant checking in was delayed due to a queue that had formed. However the staff were very helpful and trying to do all they could to inform patients of the problem. The nursing station seemed very busy and understaffed, there was a delay in urine testing due to this and I waited 30minutes just to be provided with a sample jar and bag.

Miss Summerhayes is fantastic. She is very reassuring, friendly and knowledgeable. She has a terrific bedside manner, which eased the strss of my cancer treatment. Lyn Corlass keeps the process running smoothly and has always gone the extra mile to ensure that there was minimal waiting time for tests, treatments and appointments. Over all, they have made a very difficult time, much easier to deal with.

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

I had knee surgery at Gatwick Spire Hospital and was thoroughly impressed. The staff were professional, kind, and attentive throughout my stay. My surgeon explained everything clearly and the nursing team provided excellent care. The facilities were spotless and comfortable, and even the meals were well-prepared. I felt safe, supported, and well looked after—highly recommend for anyone needing surgery.

Reproclinic

Fertility Medicine

Nous nous sommes sentis en confiance dès le premier contact avec le Dr Moreno que nous avons senti impliqué, toujours à l’écoute et bienveillant. Toutes les personnes rencontrées à la clinique ont fait preuve de beaucoup de gentillesse en particulier notre coordinatrice Manon, qui nous répond rapidement lorsque nous avons des questions et nous rassure beaucoup. Merci à toute l’équipe!

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

Meet with mr Seewal who’s very professional. I am confused about my ongoing medical issues and scared. Worried how to Deal with pain and any ability to get back to being Normal Honestly walked out of there Thinking I’m 61 and Finished. I know he’s offered me injections into my SI joints which I really Hope it can take some Pain away also I appreciate mr Seewal trying to help.

Dr Usman Maqsood

Respiratory Doctor

Dr Maqsood was very attentive during my consultation today. He listened to all my symptoms and examined me throroughly. He has a lovely bedside manner and treats you holistically. He has promptly sent me for further investigation and plan for a follow up. I felt confident with his clinical decision making and would recommend him to my family and friends. Many thanks

Miss Lisa Milnes

Acupuncturist

I’ve seen quite a few acupuncturists over the years, but Lisa is by far the most experienced and intuitive. She really takes the time to understand what’s going on, and her treatments have made a huge difference to my insomnia and anxiety. I always leave feeling calmer and more balanced – couldn’t recommend her enough.

Dr. Jack Ogden

General Practitioner

I had a thorough consultation with Jack and Im really excited to be under his care. The patient information and links have been really useful. The delivery service is great, with regular updates. This has been an excellent experience so far and I will be recommending the clinic to friends…

Mr Sameh Dimitri

General Surgeon

From my first appointment I was made to feel welcome. Mr Dimitri explained in detail the surgery and answered all my questions. I had varicose veins treated on both legs using Vaniseal and phlebectomy procedures . The results are amazing, I'm only sorry I didn't get it done sooner.