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Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

The admissions brochure fails to state that family members are not allowed to stay with patients during the pre-operative wait. This is a significant omission, as it creates avoidable anxiety for patients who are already nervous about their procedure and are only informed of this restriction upon arrival. The pre-op nurses showed poor bedside manner when I asked about this. Instead of offering reassurance, they quoted “hospital policy” and then gave reasons that felt dismissive and inaccurate — for example, claiming that “too many people come in and out of rooms,” when in reality only one nurse completed paperwork, followed later by the surgeon and anaesthetist. I was also told I would be going to theatre “shortly,” even though I knew (correctly) that I would be waiting another 1.5 hours. My family member could easily have stayed with me during that entire period, as is standard in the Ulster Independent Clinic and in my previous NHS experiences. The lack of engagement from the pre-op nurse beyond basic paperwork questions made the situation feel even more uncomfortable. The pods themselves felt more like small, bare cells than a calming space prior to surgery — no TV, no artwork, just two chairs and a table. It was far from a soothing environment. In contrast, the theatre staff and post-op nurses were outstanding. They were friendly, proactive, and reassuring, and they made up for the negative pre-operative experience. One final issue: the staff arranging my discharge medication did not check my notes and prescribed a medication I am unable to take. Because the pharmacy had already closed, the only solution was to remove it from the prescription entirely.

Quality Dental : Worthing

Dentistry

As a Nervous patient about to have an Extraction..I was sitting In the waiting room Dreading every second The Receptionist was very nice and made me feel at ease Then after a very short wait ..the time had come for me to face my Fears.. As I sat in the chair the procedure was explained to me in full and the Dentist really made me feel Comfortable and at ease .. The first Extraction had taken place without me even being aware ..so no pain whatsoever Time for the second Extraction.. The Dentist asked me to rinse my mouth And I promise the second Extraction had already been carried out without me being aware ..completely pain free ..the dentist advised me that she should carry out a filling to another one of my teeth ..I was a bit reluctant..she cleaned the area and what I can only describe as her massaging the affected tooth the filling was carried out successfully.. I have a follow on Appointment in January And can Honestly say ..im looking forward to it Oh and to add ...when the Anesthetic wore off I experienced no pain or Discomfort whatsoever..and less than 24 hours later I sat down and enjoyed hot coffee With no Discomfort.... I can't thank you enough for your Treatment..and after 64 years ..im no longer a Nervous Patient Thank you

The London Independent Hospital (part of Circle Health Group)

Gastroenterology, Dermatology, + 8 more

I want to sincerely thank Abbey, Vita, and Dr. Chauhan for making my recent appointment such a positive experience. From the moment I arrived, Abbey at reception guided me with clarity and warmth, helping me find the right floor and making the process smooth, in a way that felt personal and tailored, not generic. Vita added a spark of cheer to the day, balancing professionalism with a friendly, engaging personality. Dr. Chauhan was extraordinary (see Dr. Review). Their compassion, attentiveness, and thoughtful guidance made me feel truly heard and respected, which is rare and deeply appreciated. Thank you for making the appointment not just helpful, but genuinely meaningful.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

I was struggling to get a face to face appoinment with my NHS GP. Filling out their triage forms where tick boxes didn’t cover half my symptoms and not enough room in the comments to describe my issues and concerns was getting me nowhere. So I decided to go private. Daleswood was recommended to me by a friend. I was happy to pay for a 30min consultation where I could go through the history and symptoms I was experiencing. It was well worth it, blood tests were recommended and a diagnosis made that explained all the symptoms not just one or two. I was so relieved to finally have been listened to and believed. Not just told ‘we only deal with one thing at a time’

Dr Mamta Joshi

Diabetes & Endocrinology Specialist

I recently took my daughter to see Dr. Joshua regarding her PCOS condition. Previously, when we visited our surgery, they simply labelled her with PCOS and prescribed pills without arranging a scan or referring her to a gynaecologist, even though I requested it. We then decided to see Dr. Joshi privately, and I’m so glad we did. She truly listened, thoroughly reviewed my daughter’s blood work, and provided a proper diagnosis and medication that made a real difference. She is an angel in disguise. After discussing all our worries with her, we felt so relieved. She addressed every concern with care and expertise. I am genuinely grateful for her help.

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

We can recommend this clinic 100%!! From the very first contact with our coordinator Esra, everything was positive, warm-hearted, and trustworthy. This continued throughout the entire treatment. We always felt perfectly advised. We also felt completely comfortable with the whole team and the doctors at all times. Esra is like a best friend and is truly always there with full dedication whenever we have questions! Thank you for your wonderful work!! You can really feel that Esra puts her whole heart into everything she does! A big thank you also to the entire team for their great work! V.D.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

The reception was not particularly efficient. I’d paid for the consultation in advance but asked for payment. I did have to pay for blood tests & waited 25 minutes because the receptionist was unable to transfer the amount from the laptop to the card machine. The dryer in the first floor toilet was broken but no hand towels were provided to dry my hands. It was the same exactly a week earlier. I also received numerous text messages & emails most were repetitive & caused confusion as several arrived the same day. The saving grace was thankfully the clinical staff were friendly & efficient.

Mr Said Mohamed

General Surgeon

I have seen Mr Mohamed on two occasions recently and in both cases the appointments were on time, courteous and friendly. Mr Mohamed reviewed my extensive medical history in detail, asked appropriate questions, recommended the next steps and, with my agreement, drew up the appropriate paperwork. The procedures were organised, performed within a few days and a follow up appointment was arranged where the results & ongoing recommendations were discussed. All of this took place over a period of ten days, without doubt one of the best medical experiences I’ve had in my 81 years.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I cannot speak highly enough of my treatment at St Hugh’s. From the warm welcome at Reception to the exemplary care of the Nursing Team (Nurse Whitney - your care and compassion are “gold standard”) I could not have asked for a more pleasant experience. Special thanks also to the Consultant Anaesthetist, Consultant Ophthalmologist and Theatre Team. Your skills and expertise are more appreciated than words can express. Last, but certainly not least, thank you to the lovely lady who served me with the delicious tea and toast! You are all a credit to the name St Hugh’s!!

Professor Ahmed Allam

ENT Surgeon

I had the privilege of being treated by Prof. Allam, who quickly and accurately diagnosed me with Superior Canal Dehiscence Syndrome, a rare condition. I chose to undergo surgical repair, and from start to finish, Prof. Allam was exceptional. He explained the risks clearly, answered every question with patience, and made time to reassure me and check on my progress. His care during this major surgery and throughout the recovery was truly outstanding. I’m now completely symptom-free, and I couldn’t recommend Prof. Allam and his team more highly.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

Seeing my husbands, gashed and bruised face after a fall, when he lost balance, the lady there saw him immediately, help me persuade him to attend A and E, which he previously refused!! Took wonderful care of him, and gave us the most generous discount, because she felt he had been traumatised enough! We will certainly recommend your service. Also for people with less than perfect balance, it was so good to have a ground floor service. Thank you so much for such wonderful care, the lady there went above and beyond for us.

Dr Arani Sridhar

Paediatrician

What can I say. Dr Sridhar is absolutely amazing. He listens to everything you say, lets you ask any questions you may have and gives you the time to understand and process everything. My little boy absolutely loves him. Dr Sridhar has really looked after my son and made sure the whole family was supported during a very challenging time . He prescribed the right medication that my son needed and given my son his life back. We will always be grateful to Dr Sridhar. He is somewhat of a super hero in our household!

Ms Sophie Corbett

Dietitians

Sophie is so kind, understanding, supportive, friendly, encouraging, caring, knowledgeable and has a lovely personality that helps you feel at ease She doesn't just listen she makes you feel seen and heard. I was able to talk and explain my struggles without a fear of being judged. She provides lots of great helpful tips/advice, works with you and creates a plan that feels doable an not overwhelming. I'm so glad I booked a appointment with her i finally feel heard and positive about finding my sparkle

Mr Louay Al-Mouazzen

Orthopaedic Surgeon

Mr. Al-Mouazzen was the best thing that have happened to me after NHS failing to look after me. I have almost lost faith in the system. He is one of the doctors that keep the system together. He was extremely compassionate, professional and he LISTENS. I have seen 3 different orthopaedics and none could see the issue. He without any problems found out what was wrong and fixed it. He had done my Bone graft and ACL reconstruction. I am one of the luckiest patients to get him to look after me.

Prof. Adam Frampton

General Surgeon

I was recently looked after by Prof Adam Frampton concerning an issue that I had that required surgery. Adam was thorough and explained everything to me in a way that I could understand. I was thankful for the time that he took to speak to me and listen to my concerns and questions prior to the operation. The operation was a complete success and recovery minimal and Adam followed up with me extensively to ensure I was okay and recovering well, for which I was very grateful.

Ms Miriam Kate Green

Physiotherapist

I visited Miriam after giving birth to my first child, seeking help to improve pelvic health and get a second opinion. I couldn’t fault my experience with Miriam, it was very obvious that Miriam was a professional in her field and extremely experienced/knowledgeable. Miriam was welcoming, friendly and put me at ease straight away. I would highly recommend the service / Miriam’s support post birth!