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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I always have a good experience when visiting the practice. The staff are always friendly. However, on the last visit I think there are things you guys need to review. I was in for a gel injection into my knee which was being carried out by Mr Dehne in the theatre. He had previously confirmed that it would be a simple procedure and that after a short time I would be fine to drive home. However, on arrival it was clear that the team believed I was in for a knee replacement. I was shown to my own room, asked to select from the menu for the following day, and given medication that I assume I didn't require! Further more, the team were loathed to let me drive home and I had to wait a couple of hours until they could check with Mr Dehne that it would be ok as all the paperwork confirmed otherwise. The theatre staff were double checking with me the reason for my visit so there was a checking procedure in place but you may need to review why there was confusion in the first place.

Mr Prabhakar Motkur

Orthopaedic Surgeon

Mr Motkur treated me with absolute respect, care, and kindness every time I had to see him. He fully explained my condition and what was necessary to help me and the procedure he was going to undertake. Prior to my operation he spent time with me explaining what he was about to do and why it was necessary. I was left feeling confident, relaxed, and reassured that I was in safe hands. After the operation I had a full debrief with him and I left the hospital very happy. Thank you for the care and professionalism you have shown me Mr Motkur, it is very much appreciated.

British Allergy Clinic

Allergy Medicine, Dermatology, + 1 more

I was put totally at ease by Dr Bashkis calm & very kind manner ..he explained & diagnoses what I had been suffering with & offered me a good treatment plan ….he took the time & trouble of explaining everything so well & answered any questions I had with such clarity & confidence which immediately put me at ease ..he offered me comprehensive blood tests which I received within a week & he kindly followed up with a telephone appointment to explain all the resits & plan of action ..I’m very grateful to Dr Bashki for all his kind & caring help ..thank you so much

Dr Praveen Kumar

Psychiatrist

I found Dr. Kumar to be exceptionally approachable, thoughtful, and easy to talk to. He created a calm, respectful space in which I felt truly listened to and taken seriously. His explanations were clear and compassionate, and he took time to understand both my medical and personal circumstances rather than rushing through the appointment. I came away feeling more informed, supported, and less alone in what has been a very difficult period. I would highly recommend him to anyone seeking a psychiatrist who combines clinical expertise with genuine empathy.

Clarity - Coventry

Gastroenterology, Ophthalmology

From the moment I first arrived, everyone was friendly and welcoming. As the treatment progressed, the friendliness continued with the further use of very impressive analytical machinery each with a specific purpose. This was followed by a very informative chat with the the surgeon, Mr. Mazen Tahhan, who provided me with the information to aid my decision. The actual treatment followed a few days later and was completely painless. A week later, I was given a 100% success rating and an appointment for my second eye. This was a similar experience.

Dr Vindy Ghura

Dermatologist

I have been under the care of Dr Ghura for several years for the treatment of basal cell carcinoma and solar kerotosis on my face. Both MOHS surgeries were successful, with outstanding scar outcomes, and my solar kerotosis was treated and remoed effectively. Dr Ghura's expertise, precision and care gave me great confidence throughout the process, and the results speak for themselves. I would highly recommend him to anyone seeking highly skilled and professional dermatological care.

Mr Varun Sahdev

Urologist

Mr Varun Sahdev conducted Penile Protheses operation on myself on 10/6/25, from start to finish the care and service has been first class, from the initial pre operation assessment was done by a experienced and knowledgeable nurse, the surgery was performed and has been total success, the nurse backed support post operation was excellent. Overall am well impressed and totally grateful for the dedication support and care received. Many Thanks

Dr Amit Patel

Respiratory Doctor

I have been under Dr Patel's care for 8 years now. Ever since the first appointment he has been very thorough, attentive and genuinely concerned about my well being. I have a multi systemic disease, and doctor Patel never hesitates with doctors from other specialties to provide a holistic and effective treatment plan. I highly recommend Dr Patel to anyone looking for an effective , knowledgeable and considerate respiratory doctor.

Spire Bristol Hospital

Cardiology, Dermatology, + 18 more

All the staff at the Spire Hospital were helpful & nothing was too much trouble so that I felt listened to in terms of my needs & any fears I had. I felt reassured that I was in excellent hands when it came to pain relief particularly immediately post op & was encouraged to get out of bed as soon as I was able. The food was enjoyable & there was a good variety which certainly helped my recovery & my room was light & very clean.

Professor Xavier Griffin

Orthopaedic Surgeon

Professor Griffin pointed out potential problems with my hip replacement on my last visit and recommended a spect scan. The scan revealed that there was no loosening of my replacement hip and we agreed that no intervention is necessary, at least for the time being. Everything was well explained and my questions were answered in a way I could understand. A perfect experience for me as a patient.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

This was my first visit to Well Life Oxted. I was very impressed with the Dr I saw. She was very approachable, listened to my concerns and very thorough in her diagnosis. I was also able to voice my concerns about other issues without being rushed and now look forward to sorting out my long term health issues. I was also surprised at the cost of my prescription, not much more than the NHS.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Just having a pro clean done by Somnowell. Great service I have had this device for several years now. It was a great choice. I didn't fancy having to sleep with a machine and mask and after a couple of nights forgot I was wearing the mandibular device. I had severe sleep apnoea and my Somnowell is a life saver. Can't praise this device highly enough.

Dr. Sachin Sheth

Dentist

I was nervous about my root canal procedure but Dr Sheth was so clear and kind that I was able to relax completely. He gave the impression of great professionalism, and though youthful, of huge knowledge. He is not my usual dentist so I had no relationship with him but I trusted him from the start. Highly recommended.

Mr Anantha Madhavan

General Surgeon

Doctor Madhavan was very professional and explained everything. The staff were all amazing. All everyone that I came across was very kind and helpful. I felt it was all very clean and the procedure went well and I’ve healed very well so I am 100% happy and very grateful for a smooth procedure.