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Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

The beginning of the visit went well. A lady with blonde hair explained where I need to go to wait on the doctor. I had various examinations from the lead nurse and assistant who were both very friendly and professional. I then had to have a heart monitor fitted and the person doing this was also great. I was told that I’m good to go and I left the room to walk out but was unaware of next steps, do I need to come back and when is the heart monitor being returned etc. I had approached a lady with red hair at reception who was so rude and unprofessional, zero eye contact and instead of listening to my concerns about not knowing where I stand and what further tests I will have done, she had spoken to me as if I should know this information and her attitude was extremely condescending. I explained my reasoning for being worried and she continued to give me unnecessary and unprofessional attitude. Lastly I asked this lady if I could please have a list of what my appointment and treatment had cost so far, she didn’t reply to Me and say of course I can share this, she simply looked down and worked on her computer whilst writing some figures down on a sticky note and coldly handed this to me. I replied with thank you for your help and goodbye to which she didn’t acknowledge and put her head down and carried on. Very unprofessional and also made me feel as if I am asking for a lot when in truly it’s my first time visiting kingsbridge and I was quite anxious. This experience made me feel worse to the point I had card my private health team to ask if something can be done as I was thinking of not returning. I hope this feedback is passed on to whoever needs to hear it and something is actioned to prevent other customers becoming overwhelmed to potentially not return, as I am sure my family and friends will think twice about visiting.

My New Self

Cardiology

I recently completed my final assessment with Dr Edney Boston-Griffiths through My New Self and I can honestly say the experience has been both positive and inspiring. Edney has been a consistently supportive and motivating presence throughout my journey — professional, empathetic and genuinely invested in helping me make progress. As one of the pilot participants, I had the privilege of working with a tailored team of MNS Experts — from fitness coaches to cognitive therapists — all contributing unique insight and expertise. Understandably, there were a few teething and technical issues along the way (as you’d expect from a pioneering platform in its early stages), but these never detracted from the value of the programme itself. The concept behind My New Self is truly fantastic — an integrated, evidence-based approach to wellbeing that connects mind and body in a practical, personalised way. I look forward to seeing how the team refines the video content, CRM and AI technologies to enhance delivery even further. Once these developments are in place, I would absolutely love to revisit the programme and experience its full potential. In short: a brilliant concept, an outstanding team, and a platform with enormous promise.

Perfect Balance Clinic - St John's Wood Clinic (Lord's Cricket Ground)

Nutritionist, Orthotics, + 4 more

I've first went to see Stephen 10 years ago, over the years I've seen him for various osteo misalignment issues, plantar fasciitis and more recently kinesiology which I found fascinating and spot on! Stephen really quickly pinpoints the underlying cause and provides you with a solution to it that I know would've taken months had I gone to a doctor. I'm soo impressed I've recently taken my mum to see him and she's now walking straight after only a couple of sessions. Couldn't recommend him highly enough.

Skylight Psychiatry

Psychiatry

It was a virtual appointment so I didn’t see the practice in person. The lady who did my adhd assessment was great and made me feel really comfortable. The wait time for assessment/diagnosis and the waiting list I’m now on for medication titration were both a few months longer than I’d expected (from looking at the website before my referral), but still much faster than with my GP. (I went through NHS Right to Choose after waiting over 4 years for an assessment)

VIP Hearing Solutions Eastcote

Audiology

I went because my left ear had become blocked the previous day. I made an enquiry by email and got a call back very shortly afterwards offering me an appointment that afternoon. When I arrived, I filled in a consent form and didn't have to wait long for the microsuction. I was asked a few questions about my circumstances and then talked through the procedure. It was a little stressful but quite straightforward and didn't take long.

Ms Noushin Attari

Dentist

We had a really great experience- Dr Attari took my son on as a new patient with serious tooth decay, and made space for him at short notice to have dental surgery. The surgery went very smoothly and has restored his tooth health - we couldn’t be more grateful. Dr Attari was very warm and reassuring towards my young son , and very clear and helpful in her advice to us the parents.

Mr Gurdip Shergill

Orthopaedic Surgeon

I was referred to New Hall hospital, Salisbury by my GP and was given an appointment within a couple of weeks. I was seen by Mr Shergill who was very understanding, very professional and spoke to me terms that I could understand. As a result of this consultation he recommended that I underwent a TNR after giving me three options as to what I could do about my knee problems.

Quality Dental : Worthing

Dentistry

⭐️⭐️⭐️⭐️⭐️ Excellent Dentist and Assistant! I’m so pleased with my visit. The dentist was brilliant — calm, gentle, and very professional. He explained everything clearly and really put me at ease. His dental assistant was lovely too, very kind and reassuring throughout. They make a great team, and I wouldn’t go anywhere else. Highly recommend them both!

Mr Steve Garnett

Urologist

(As far I can tell) the surgery itself went exactly as planned, and there were no delays between arriving and being taken down for surgery. Mr Garnett explained the process clearly and comprehensively, and was happy to answer supplementary questions. There was virtually no discomfort at any time during my stay. All in all, a great job. Thank you

DrShoCares - Harley Street

General Practice (GP), Medical Weight Loss, + 1 more

Dr Sho is amazing, Not only is she able to give good advice but also has direct experience as a patient herself. She is both intelligent, warm and kind, and offers you the full fact- no nonsense approach of pros and cons which allows for informed decision making from a health perspective following consultation Thank you once again.

Mr Ahmed El Gohari

Obstetrician & Gynaecologist

Mr El Gohari was brilliant; from my first initial meeting to just before surgery; explaining the procedure again and making sure I was feeling ok. I had both my parents in the room too and he made sure they were reassured too. He is the first doctor I’ve met, who made my concerns feel listened to. He is a credit to your hospital

The Lister Hospital, part of HCA Healthcare UK

Cardiology, Cardiothoracic Surgery, + 7 more

The hospital and staff were great. I would recommend taking a book to read while waiting, a dressing gown to wear post surgery. Also it is an idea to use the mobile phone to voice record or turn dictation on when the Physiotherapist and others come to speak to a patient post-surgery as I could barely remember what was said :)

Professor Richard Field

Orthopaedic Surgeon

very satisfied with pre-operation assessment. Also very satisfied with the information given by Professor Richard Field and the secretary before the surgery. Happy the way hip operation carried out by Professor Richard Field and the care taken by the Professor and the Anaesthetist consultant after the operation.

Dr. Sheeraz Janjua

Optometrist

Thrilled with my new glasses! Eyesight is precious and with a complex prescription, all the more so. I trust the expertise of Dr Janjua who is always professionally thorough, clear in his explanations, and one who aims for the best for me. It’s always a pleasure to visit him and his friendly team.

Mr James White

Orthopaedic Surgeon

Mr White always answered clearly any questions I had using diagrams or looking for images on Google to show what was happening before and during surgery. He was able to explain how the surgery was based on what was found and I was open to any route forward that meant the best long-term outcome.

Dr Stephan Brincat

Nephrologist

Dr Brincat is always professional and friendly!! His manner and our relationship is extremely good. He makes me feel at ease and confident that all will be well while carefully letting me know and explaining my condition. I could not ask for a better consultant! Dr Brincat is the BEST!!