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Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

The doctor has been fantastic as always. Im fully satisfied with his consultation. The operation outside the consultation was the challenge for a patient. After the consultation I was instructed to go to the reception and wait. I was waiting in the reception from around 19:15. A few other patients there were all called and gone and I was alone in the reception area when the receptionist finally spotted on me around 19:50, asking me if I was waiting for a consultation. I reminded them that that I had already finished it and waiting for the next step. They found in the system that they needed to make an appointment for ultrasound and injection for me. On the ultrasound and injection date. The appointment was 11:00. I arrived at 10:45 as your hospital request to the patient and started waiting. At 10:55, staff told me that the entrance area of the ultrasound treatment room had an urgent repaired work in progress and asked me to wait for 15 mins. The staff came over again telling me that it would be pushed back to 11:30.. At 11:35, I was finally invited for the ultrasound. All the staff were friendly, very apologetic and sympathetic. I just wanted to share that there was room for the operational improvement. Thank you for your service.

VISIO Health

Ophthalmology

I recently had cataract surgery on both eyes at Vision Health, and the experience was outstanding. Having previously undergone LASIK, I was initially concerned about how this might affect the procedure, but the team addressed all my questions and tailored the treatment perfectly. The surgery itself was quick, painless, and carried out with exceptional precision. I opted for EDOF toric lenses, which have made a remarkable difference to my vision—providing excellent clarity and reducing my dependence on glasses. Recovery was smooth and well-managed, with minimal discomfort. The team provided clear instructions and regular follow-ups, and within a few days, I noticed a significant improvement in my vision. Now I can enjoy sharp, vibrant sight without the hassle of glasses. Special thanks to Ranjit Sandhu, whose professionalism and expertise ensured everything went perfectly. The entire staff was incredibly helpful, attentive, and reassuring, making me feel comfortable and supported at every stage. I’m truly grateful for the outstanding care provided. Highly recommended!

Mr Ross McLean

Breast Surgeon

For years, I contemplated breast enhancement and even attended a consultation before having children. I met with several surgeons, but from the moment I met Dr McLean, it was clear he was a cut above the rest. His knowledge and experience truly shone through, and his personal approach and guidance made the decision easy. The most daunting aspect wasn’t the surgery itself—I knew I was in safe hands—but the general anaesthetic, I had never been under anaesthesia before. However, I was thoroughly reassured by the anaesthetist and the entire team led by Dr McLean. They all provided a personal touch, which made a huge difference and gave me the reassurance I needed. Even though I had wanted this for years, it was still a big decision. The aftercare from Dr McLean has been nothing short of outstanding. He makes everything feel easy and straightforward, and I couldn’t be happier with my experience and more importantly the result. I love my new additions and wished I met Dr McLean years ago! I’ll be forever grateful.

Diverse Minds Clinic

Psychiatry

I cannot recommend Diverse Minds Clinic highly enough. From the very first contact, the entire experience was professional, supportive, and reassuring. The clinic offers a calm and welcoming environment, and it’s clear that patient care is their top priority. Dr. Alex Cappai is exceptionally knowledgeable, compassionate, and thorough. She took the time to truly listen, asked thoughtful questions, and provided clear explanations throughout the assessment process. I never felt rushed, and for the first time, I felt genuinely understood. The diagnostic clarity and tailored treatment plan have made a significant positive impact on my life. The clinic’s approach goes far beyond a standard appointment, it is holistic, evidence-based, and deeply respectful of individual needs. Communication was excellent, appointments were well organised, and follow-up care was consistent and reliable.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

The general experience was excellent - all the staff readily on call any time of the day or night. Although I had some blood pressure problems, it was dealt with efficiently. I would like to identify Aiden as a particularly lovely person who made me feel very relaxed in a stressful situation. The physios were also very good. I would have liked a more detailed discharge plan for exercises to aid my recovery. The pain killers given on discharge seem to be only mildly effective and my pain level remains quite high. I have a lot of bruising on my thigh, which l wasn't told as a possibility. I wasn't given any information about ways to help with the stiffness. Overall, I would recommend the hospital to anyone

Professor Stephen McDonnell

Orthopaedic Surgeon

It was my last visit to see Professor McDonnell, following a hip replacement. He had good news, he didn't want to see me again, as I had progressed so well. I was pleased, but also for him, as he obviously did a brilliant jon on my hip. Stephen is very human, caring and dilligent. I certainly would recommend him and refer to him if I needed any furtger surgery. After experiencing so much pain, cancelled holidays and social arrangements, at last he has given me my lafe back. I really can't thank him enough.

Mr Usman Hussain

Ophthalmologist

My recent visit to St Edmunds Hospital was a very enjoyable experience, Mr Hussain who performed my eye surgery, explained everything before the operation clearly and went through every step of the procedure with me, answering all my queries and concerns, after the procedure. he was available to contact in the weeks following. He was very reassuring and made the experience so much more easier. I would recommend anyone to Mr Husaain and his staff.🙂

Mrs Ami Shukla

Obstetrician & Gynaecologist

In my opinion, Mrs Shukla was really lovely, kind and patient, and made me feel really comfortable. I was nervous I wanted answers. I wasn’t really sure how much information I was going to get at my appointment. Was I going to have to go back but actually she answered everything in one appointment when I walked out of her office, I felt so much better. I had a plan. She had a plan and we were going to do it together thank you.

Mr Anthony Murphy

Podiatrist

Thank you to Mr Murphy for sorting out my foot. From first consultation to the final sign off Mr Murphy spent time explaining everything clearly and was very personable. On my final consultation he patiently answered all of my questions and queries. The actual operation on my foot has been a great success and I cannot believe how he has transformed my wonky foot and removed my bunion so cleanly, it now looks perfect!

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Although I’ve only just received my meds from Astron and Lucio health I cannot praise them enough. They have listened to, and answered, all of my questions appropriately and the whole team are passionate about their cause: providing patient choice with dedicated personalised medical protocols. I would encourage anyone who is looking for a personalised cancer care service to use Lucio and Astron Health.

The London Independent Hospital (part of Circle Health Group)

Gastroenterology, Dermatology, + 8 more

I received shoulder surgery and was able to be discharged the same day. All of the nursing staff were friendly and informative, the physio treatment and advice was informative. All the staff I came across were very friendly. I especially enjoyed the roast dinner which was hot when served (a new experience). I would highly recommend Mr Khan and the London Independent hospital.

Mr Alastair Henderson

Urologist

I went to see Mr. Henderson to discuss various issues that were causing me concern.His examinations were thorough, his expert knowledge clearly evident and his explanations of his recommended treatments clear. In the event that I need further advice or treatment from a urologist, I will unquestionably consult Mr. Henderson.

Mr Jerome Lim

ENT Surgeon

I was extremely impressed with every aspect of my consultation. Mr Lim has a very professional demeanour that immediately instils confidence. He is also a good communicator and listens attentively. My problem, which had persisted for a couple of months, was cured within a week of my visit!

Miss Santhini Jeyarajah

General Surgeon

Excellent consultations and post surgical follow-up from Ms Santhini Jeyarajah, straight forward, clear, professional and yet really personal in her approach. An absolute pleasure, Ms Santhini Jeyarajah will look after you. I can't recommend her highly enough - put your care in her hands.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I have a regular 1-2-1 Pilates session with Duncan. I can’t rate him highly enough. He is excellent at preparing a programme that is specific to my needs and as I develop he adapts it to ensure that I continue to progress. Duncan is also super friendly and I really enjoy our sessions.

Circle Cheshire Clinic – part of Circle Health Group

Cardiology, Dermatology, + 9 more

Even though there was an error with the theatre not being booked correctly the team did everything to ensure that the change of time was communicated. They looked after me and I cannot fault anyone on the team who rescued what could have been a very stressful event and made it right.