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Dr Shalini Chawla

Obstetrician & Gynaecologist

Shalini was recommended to us by a friend who sang her praises after she delivered her second child by elective caesarean. We are so glad our paths crossed and we could not have asked for a more wonderful person to accompany and guide us on the journey of pregnancy and the birth of our first baby. We will forever be grateful to Shalini for that. Her kindness and warmth put us at ease from the first time we met and each subsequent meeting felt a bit like getting together with an old friend - albeit an incredibly professional and knowledgeable one, at the top of her game. We are in awe of how Shalini has the strength and energy to so serenely navigate the many professional roles she holds, whilst still being so present and down to earth, taking time and care to answer every single question we had, during our in person meetings or via WhatsApp at all hours of the day. I had quite early on started to consider an elective c-section, a decision that I subsequently went back and forth on as the months went by but ultimately settled on, mostly to avoid being induced at 39 weeks due to my age. Shalini took a lot of time talking us through the risks and benefits of both a vaginal and abdominal birth and when the day came I felt so safe and well taken care of, knowing I was in the best possible hands to ensure a safe delivery for myself and my baby. The birth didn’t feel clinical or scary, the whole experience was so calm and serene. Almost 4 weeks later I am recovering really well and regaining my strength. One of our midwives said my scar was the neatest she had seen in a long time. We are full of gratitude to Shalini that the birth of our daughter is a day we will forever remember to be such a beautiful one, that got us off to the best possible start on the incredible journey that is parenthood.

Rehab Recovery

Health and Social Care, Psychiatry, + 2 more

A Life-Changing Experience – Thank You My wife is 62 years old and has battled alcoholism for 27 years. She had been to rehab three times before, but this time was different. After losing her mother – her last remaining close relative – she turned to alcohol once again, retreating from the world in her grief. As a family, we were at breaking point. In a desperate effort to keep a promise to her late mother, I kept her at home until the funeral so she could attend sober. It was one of the hardest challenges I’ve ever faced, but I managed it. Sadly, after the funeral, the drinking returned and we lost her to the bottle once more. When a small inheritance came through, I decided to try again. From the very first conversation, they understood exactly what we were going through. They acted quickly, knowing how critical timing is — when an addict asks for help, you must act immediately before the addiction takes over again. Addiction is not just the addict’s disease — it affects the whole family. They supported all of us, not just my wife. It’s now been four months, and I see a change in her I have never seen before. She is beginning to embrace sobriety in a genuine, lasting way. She speaks openly when she feels low or has a difficult day, instead of turning to the bottle. That openness has been life-changing for the whole family. I will always be grateful for their understanding, dedication, and wisdom. They didn’t just help my wife — they helped give our family hope again.

Mr Kailas Munot

General Surgeon

Mr Munot came highly recommended as an expert in his field. He carefully listened to what I wanted to achieve and spoke clearly and frankly about the complexity of the operation, potential risks and anticipated outcome. I wanted both a breast uplift and implants at the same time, a difficult procedure but one which I knew Mr Munot could handle with the utmost skill and care, which he did. Even when I changed my mind on what size I wanted to achieve closer to the time of the operation, again he listened carefully and we agreed a slightly altered plan of action, incorporating larger implants to create the desired effect. I am now 2 weeks post surgery and am absolutely thrilled with what Mr Munot has managed to achieve. My new breasts are absolutely perfect and the scarring is minimal. I am absolutely delighted! Thank you :)

Dr Murray can find all necessary info on Cleveland Clinic website https://my.clevelandclinic.org/health/diseases/mast-cell-activation-syndrome He might learn that people with mast cell activation syndrome also have respiratory symptoms. I do not find my consultations helpful. To refer me to physiotherapist instead of asking me about my medical history or for letters from other specialists was the easiest thing to do. I would like you to review my consultation as of yesterday and to let me know whether clinical guidelines were followed. I also would like you to consider the letters from various consultants that I sent to Dr Murray secretary yesterday. In a meantime I will follow Dr Murray advice and will breath in and out, especially during the times of emergency.

Mr David Houlihan-Burne

Orthopaedic Surgeon

From initial consultation, the robotic assisted total knee replacement surgery, through to Mr Houlihan-Burne personally removing the staples and reviewing the result, the interaction has been exceptional. Mr Houlihan-Burne was clear in communicating the state of my knee, quick to understand what I was looking for, to explain what he thought could be the outcome - together with the risks, and post op in explaining that the surgery has gone exactly as planned. I have not had to deal with any substantial pain, and I have a clear rehab plan with his recommended Physio. I feel confident that I will be able to play Golf, tennis and ski in relatively short order, provided I follow the rehab plan diligently.

Mr Ketan Gajjar

Obstetrician & Gynaecologist

I have had an excellent experience with Mr Gajjar. From my first consultation I felt listened to and Mr Gajjar really took the time to understand my concerns. Mr Gajjar is very knowledgable and took the time to explain everything in detail about the procedure recommended. I knew I would be in safe hands during the surgery which went very smoothly and I had amazing aftercare and communication from Dr Gajjar and his team. I can’t thank him enough for providing me with answers I have tried for many years to find out. I would highly recommend to anyone looking for a very professional, caring, skilled and knowledgeable gynaecology consultant.

One Ashford Hospital

Audiology, Cardiology, + 20 more

We were so impressed with the hospital. It was modern, clean, and we were welcomed so warmly by a nurse called Helen who somehow knew who we were and offered us a hot drink and clearly explained how the process of the appointment and procedure would look like. We were then taken to the room where Dr Shah and a second nurse called Yvonne welcomed us and Dr Shah explained clearly the assessment, the procedure, and dealt with us and and our newborn son with care and attention. The aftercare was also wonderful and we were given time and space to ensure our son had recovered before we left. Cannot recommend One Hospital and Dr Shah enough.

Ruislip Ear Care

Audiology, Ear Care

Paul Jolly and his team at the Ruislip Hearing Centre (ruislipearcare.co.uk) provide an excellent service. They are kind, considerate, respectful and very professional. I had used the Hearing Centre at varying times for earwax microsuction, but then decided to have them supply and fit my new Hearing Aids. I have been very impressed with the Danish brand 'Resend' and the phone app is a dream to use. Aftercare is also important and six monthly appointments for check ups and updates, when required, is a big bonus. It pays to go local. Highly recommended. N.B.

Kingsend Dental: Ruislip

Dentistry

Thursday afternoon visit, the surgery did not adjust to be that busy, arrived before my appointment time but still had to wait till after my scheduled time before being seen. Cat was blocked in when I be wanted to leave and I requested for the owner to move their vehicle as I had other engagements scheduled. No sense of urgency amongst the staff it appreciation that my time is as valuable as theirs. Managed to manoeuvre my car out whilst waiting so impact was not as bad as if I had waited for the other to move their vehicle but it was irritating.

Dr. Sheeraz Janjua

Optometrist

My experience at John Flynn Opticians has been exceptional. Sheeraz Janjua, Optometrist, was fully attentive and made me feel really welcome and listened fully to everything I said. I have never been tested at an opticians in the way I was here, everything was covered in detail and professionally. The detail he gave to me was first class. The staff at John Flynn are excellent and made me fully welcome. I have no hesitation whatsoever in recommending this opticians. I will most definitely return.

Coriel Orthopaedic Group

Orthopaedic Surgery

Mr Wilkinson was highly recommended to me regarding bunion removal. An appointment was arranged quickly and efficiently and I found him to be very professional and easy to talk to. He explained the procedure and addressed my concerns. His support team are caring, professional. and sympathetic. I recently had bunions removed on both feet. I have been supplied with an after-care pack, pain relief medication and ongoing care is being provided.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

I have been using Dr Lach as my GP for approximately 20 years and highly recommend Dr Lach and Essex Private GP services. Appointments are always available and easy to book and the time allocated for appointments makes it easy to discuss any medical problems in detail. I always feel valued and heard and am confident I am getting the best medical advice needed.

Reproclinic

Fertility Medicine

We are using the clinic from England. Everyone at the clinic is so welcoming, empathetic and professional. Karin has been so helpful and supportive throughout our time with the clinic always answering our queries promptly and informatively. The clinic is easy to get to from the airport and very clean and modern appearance. I would definitely recommend.

Miss Claire Mellon & Associates

Holistic Therapy, Obstetrics & Gynaecology, + 1 more

very good - it would be an idea to explain that another person would be present during the physical examination I was told to pay a deposit, but then the full consultation amount was taken out. then the day before I was told to register my card details the repeated appointment reminders, by email and text, felt stressful

Mr Mahmoud Nassar

Ophthalmologist

I was very happy with the treatment. Mr Nassar was very informative at all times and everything went very smoothly. The only fly in the ointment was the wait for my treatment on the day which was delayed by some 40 minutes. As a private patient paying for my treatment I expected better.

Mrs Rebecca Christenson

Physiotherapist

Rebecca Christenson is amazing physio, she is very knowledgeable, experienced and personable. She can tailor the program to your needs and tailor it to your needs based on the feedback. I had a lower body problem for 3 years and I finally see improvements since I started seeing her.