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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Cleveland Clinic Moorgate Outpatient Centre

Cardiology, Dermatology, + 8 more

I have now been to all three locations (I had Hernia surgery 4 weeks ago at their Grosvenor Street hospital) and have been very impressed. The clinics are very clean and more akin to a hotel than a hospital. My issue was a bad back and painful sciatica. I was seen about 15 mins after my appointment time, but that's to be expected these days and it wasn't a problem. I was seen by Mr Montgomery who was very efficient and he gave my back a thorough examination. He said I needed an MRI and I was dreading having to wait days as I had really struggled to get to the clinic due to my injury. However, to my amazement, they managed to arrange for me to have the MRI there and then. I was looked after my Ibrahim who was first class. What a nice guy, very friendly and engaging. Made me very comfortable and talked me through the process. The MRI took about 20 mins I guess and then we made an appointment for me to speak to Mr Montgomery 2 days later on a video call to go through the results of the MRI. Overall, another very good experience.

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

I received my care at the Spire Regency Hospital in Macclesfield following a unicompartmental knee replacement in November 2025, and the standard of care throughout was excellent. From recovery through to the ward, the post-operative care was consistently compassionate, professional, and attentive. Every member of staff I encountered — from nursing and medical staff to healthcare assistants, physiotherapists, and catering staff — was kind, supportive, and clearly committed to patient wellbeing. Although I didn’t manage to note everyone’s name, those I did were outstanding and a real credit to the hospital. The physiotherapy support was particularly impressive. My post-operative physiotherapist understood exactly how far my knee should be bending at each stage and struck the right balance between encouragement and reassurance. This helped me overcome the understandable mental barriers around pain and guarding, and I was given a clear and structured recovery exercise plan to follow at home.

The OrthTeam Centre

Imaging (Scans), Neurology, + 6 more

Positive perks - the waiting room had adjustable height chairs meaning I didn't have to struggle getting in and out of chairs! Dr Chinoy didn't judge me, or make me feel rushed or that I was an inconvenience (something I have grown accustomed to from the nhs). Despite my symptoms not fitting in with his specialities he recommended a colleague who he feels confident would be able to meet my needs. Although private care is hard on my wallet as a self funder, the advice, treatment and service I received overall made it more than worthwhile.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 37 more

Thyroid blood test. Never been before. Autistic so some challeges : a sign on door to push would have helped, it was intimidating, couldn’t get in straight away. An area with reduced lighting to wait would have reduced my overwhelm, was very close to waiting outside. Became very overwhelmed trying to explain which test I had booked, knew there was a fault on the website. Although the situation was rectified satisfactorily, it was still an overwhelming, triggering experience.

Dr. Constantinos Parisinos

Gastroenterologist

Dr. Parisinos took the time to clearly explain my procedure and the reasoning behind each step. He first performed an EUS to determine whether there was a gallstone in my bile duct, and only proceeded with the higher-risk ERCP after confirming that a gallstone was present. I appreciated his cautious approach and his clear communication, which helped me feel informed and confident in my care.

Dr Eric Toni

Cosmetic Doctor

Dr Eric is an exceptionally friendly and skilled practitioner. His work is outstanding, and he is always honest about Botox results, never encouraging unnecessary treatments. Although I’ve only been seeing him for around a year, I’ve been consistently impressed with my results. My appointments feel relaxed and welcoming and more like catching up with a friend than a clinical visit.

Mr Yashin Ramkissoon

Ophthalmologist

Mr Ramkissoon and his team were able to to confirm a date for my treatment very promptly, which was very much appreciated. On the day of the treatment Mr Ramkissoon was as always very attentive and reassuring. The results of my treatment were almost instant and miraculous, I would recommend Mr Ramkissoon without hesitation to anyone in need of the treatments that he offers!

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

I am extremely pleased with the outcome of the surgery on both of my hips to repair labral tears. My left hip was particularly problematic, but the results on both sides have been truly fantastic. The improvement in my comfort and mobility has exceeded my expectations, and I am deeply grateful to Professor Sion Glyn-Jones for his expertise, care, and outstanding work.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

incredible from start to finish. The nurses were absolutely amazing. I was very nervous before my surgery, and they did everything they could to help me feel calm and reassured. I met several nurses throughout the day, and every single one of them was wonderful. There truly aren’t enough words to express how thankful I am for their care and kindness

Mr Robbie Ray

Orthopaedic Surgeon

I was extremely impressed with Mr Ray from start till finish. Everything was explained really well all the way through the process and the operation was a great success. The with aftercare was very good too. Everything in regard to the operation date was also worked around my schedule which ensured the minimum of stress. 5 stars for everything.

Dorset Heart Clinic

Cardiology

I found the whole experience excellent and Dr Butcher was incredilbly helpful and explained everything incredibly well and I left feeling much happier about my possible situation. He put my mind at ease. The nurse who did my ECG was very nice and helpful as well as was the lady who sorted out parking so all in all it was a very good experience.

Dr Jonathan Aboshiha

Ophthalmologist

The only advice would be to give potential customers advice before having the procedure as I live alone and the instructions were difficult for me to read and I had to buy in sterile swabs . Otherwise perfectly preformed but painful and difficult the first night even though my daughter stayed one night .

Mr Niraj Mandal

Ophthalmologist

Mr Mandal put me at ease and described what the surgery entailed. During the procedure, I was awake, and he kept me informed about what was happening. I felt no pain and was fully relaxed. In the pre-discharge meeting, he re-examined my eye thoroughly to ensure everything was in order.

Dr Sophia Khalique Associates

General Practice (GP), Diagnostics & Testing, + 5 more

Made to feel really welcome, efficient staff and Doctor was amazing. I’ve been looking for a longevity clinic in London that understands peptides and to help me access peptides like BPC-157, Ipamorelin and retatrutide. I was prescribed by my physician in the US. So glad I found them.

Mr Christian Ulbricht

Neurosurgeon

Mr Ulbricht operated on me back in 2010 and he remembered my case. After I explained the current problem he explained the possible causes very clearly and also suggested the possible solutions after X-rays and an MRI. I could not have asked for a better visit.