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Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

Dear Doctor and Team, I wanted to take a moment to sincerely thank you for the outstanding care I received during my gastroscopy. From start to finish, the entire process was made so much easier than I had expected. Dr Hayat was absolutely fantastic — humane, empathetic, and reassuring — which made a huge difference to me. The staff took the time to explain everything clearly, answered my questions patiently, and helped me feel informed and calm throughout. Everyone I encountered was friendly, professional, and genuinely caring. What could have been a very stressful and frightening experience was turned into a positive one, not only for me but also for my partner, who felt reassured by the kindness and clarity shown by the team. Please pass on my thanks to everyone involved. Your compassion and professionalism truly made a lasting impression, and I am very grateful.

Mr William Breakey

Plastic Surgeon

When I arrived for my initial consultation I was very impressed with how much detail we went into, about myself, what I wished to achieve, why and how it would potentially affect my lifestyle and even possibly my vision going forward. Will has a lovely persona and I felt comfortable and at ease the entire time. I was given plenty of time to ask question and there was definitely no feeling of being either rushed, or pushed into the procedure. The procedure itself was great. I felt no pain and it was over much quicker than I had anticipated. Once home the bruising began but I had no pain at all and no need for any painkillers. I have since returned for my 12 week check and the difference in the before and after photos is quite unbelievable. I am over the moon with the results and would recommend Will at the drop of a hat. Top class, thank you so much.

Newmedica Leicester

Ophthalmology

From the moment I arrived at reception until I left at the end of my assessment I was treated really well. Reception staff were really friendly and respectful and explained the paperwork to be completed and assured me that the wait would not be too long. I was called within 5 minutes by the first nurse who carried out all the necessary basic checks explaining everything really clearly. She then sent me back to the waiting area until the doctors were ready to do the final assessment again I only waited about 5 minutes before I was called to the examination room. The doctor explained really clearly what all the tests were for and what would happen when the procedure was to be done. A very pleasant experience from start to finish

Mr Tim Worthington

General Surgeon

Mr Worthington explained on the basis of the scans that he had from St Peters the reasons for suggesting a medical procedure to drain a 4cm wide absess on my pancreas (not incidentally present on scans taken in April) He expained that there would be a biopsy taken to establish its nature and possibly the need to insert a stent temporarily. I was very satisfied with this proposed further treatment, albeit a bit surprised that the team at St Peters had not suggested that it should be done. I forgot to ask whether, if a repeat pancreatitis attack occurred, it would be possible for me to be admitted to Nuffield Guildford for treatment, insured by BUPA. And if so, what do I do at the outset, call 999 or the Nuffield?

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Vision Scotland Edinburgh

Ophthalmology, Optometry

From my initial enquiry about Refractive Lens Replacement surgery, through my surgery and aftercare I have had excellent care from Vision Scotland. Everything was clearly explained and the surgery has left me with the desired result, 20/20 vision with no glasses needed. The only (slight) negative difference here is a greater need for good light when reading at night or close work. The procedure was pain free and I have had no complications. I am looking forward to enjoying the results for (I hope) many years to come. Thank you to all staff involved with my care.

Mr Nimesh Jain

Orthopaedic Surgeon

Had shoulder surgery as a day case, all went really well. 8 weeks later I was still in considerable pain and went for follow up appointment with Mr Jain. He fully explained what had been done to my shoulder and showed me photographs taken during the operation and said that the pain I was in was to be expected bearing in mind how much work I’d had done. His words gave me more confidence to move my arm more than I had been doing and four weeks later I’ve now been signed off and have great flexibility in my arm, most importantly of all pain-free flexibility.

Mr Muzaffar Ali Anwar

Vascular Surgeon

I had a laser vein procedure with this doctor and couldn’t be happier with the experience. The doctor was professional, knowledgeable, and took the time to clearly explain the procedure and what to expect. I felt comfortable and well cared for from start to finish. The treatment itself was quick, effective, and the results were excellent. The staff was also friendly and supportive, which made the whole visit stress-free. I would highly recommend this doctor to anyone considering laser treatment for veins.

Mrs Anshoo Choudhary

Ophthalmologist

I have been seeing Mrs Choudhary for an ophthalmic condition since 2013 ( initially as an NHS patient and privately since 2019 when I relocated to another County). I continue to choose her for her professionalism, kindness, and the trust I have in her care. Although I am always apprehensive before appointments, I consistently leave feeling reassured, uplifted and confident in my treatment.

Harley Street Hearing

Audiology, Ear Care

My second visit to the Harley Street Hearing clinic and I found everything just as professional as the first time. I have worn Lyric aids for many years but struggled to get them locally after my audiologist decided that it wasn't cost effective for them to offer the service. The service from Lerissa was top class - she told me so much more about the product than I've heard elsewhere.

Nuffield Health Parkside Hospital

Breast Surgery, Dermatology, + 15 more

Very happy with my consultant and the nursing staff but (as I have previously said in feedback) that waiting area (on the first floor) at Parkside really needs improvement. The reception staff are unfriendly, talk noisily amongst themselves, the coffee machine was broken today, there are sirens (or alarms or phone rings?) going off regularly which is not good for anxious patients

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

Have faith and go with the process : Rishi is a highly skilled and dedicated surgeon who seeks the very best of outcomes - his bed side manner is very kindly and competent. He cares. It shows. Rishi is not a person who operates and drops you after the operation - he puts in the long term engagement to ensure you have got the very best sustained outcome possible.

Montrose Health Group

Psychiatry, Psychology, + 1 more

A reallt fantastic service so far. We've been looking into private assessments for my son and it was expensive with long wait times every where we researched. Montrose were in touch within two days of my enquiry and we were triaged a week later. They respond quickly to communication, and warm and friendly and have been supportive of us at every step.

Mr Ramesh Kumar Gurunathan

ENT Surgeon

Doctor Gurunathan is thorough and very capable. He explained my condition to me and the processes by which he treated it in a manner that was easy to follow. My surgery went off without a hitch and the aftercare was lovely. I have much cleaner breathing now and have a much better idea of how to handle my nasal health now.

Dr. Gregory Mellor

Cardiologist

Very polite reception offering drinks on arrival. Had checks completed before the doctor arrived saving time. The doctor allowed me to explain without any interruptions. Dr Mellor explained in detail the results and answered all my questions at no time did anything feel rushed. Very reassuring team, credit to them all.

Mr Bas Ranganathan

ENT Surgeon

fantastic service and the connection with Robin. Mr Ranganathan really put Robin at ease and made a very worried boy able to navigate through the care and process. Being Autistic, he needs that extra bit of understanding, to be in control and talk through things and the patience offered was amazing, thank you