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Mr Paul Culpan

Orthopaedic Surgeon

I most recently saw Dr. Culpan at the LIPS clinic in Battersea for a post-operative review, approximately 6 months after my surgery. As I have had a number of appointments with Dr. Culpan, before and after surgery, I will refer to my experience across all appointments, not just the most recent. Earlier this year, I suffered an acute injury to my knee, presenting to Dr. Culpan with difficulty walking, alongside sharp pain and swelling. On initial examination, Dr. Culpan suspected a meniscus tear. Recognising the severity of my symptoms, he contacted his network to arrange an urgent MRI, which was booked in on the very same day. Then, once the MRI confirmed his initial suspicions, Dr. Culpan very clearly explained the exact nature of my injury and all the treatment options available to me. After conferring with a radiologist colleague, to be absolutely certain of the optimal course of treatment, Dr. Culpan presented me with his surgical plan alongside likely outcomes and timelines for my rehabilitation. Having considered all of the information I was presented with, I carefully weighed up the costs and benefits of each possible course of treatment before ultimately concluding that surgery was the best choice for me. Dr. Culpan performed the surgery - an arthroscopy of the knee - at King Edward VII Hospital in London and, even though there was a potential complication in the shape of the damage to my knee being more severe than could be identified on the MRI, the operation went perfectly smoothly. As per his suggestion and in line with my wishes, Dr. Culpan took a minimally invasive and conservative approach, repairing the meniscus wherever possible and removing only the smallest parts which were beyond repair. Even though my post-operative rehabilitation has been focused around physiotherapy, I have remained under Dr. Culpan’s care. Throughout this period, Dr. Culpan has been in close contact with my physiotherapist and has seen me at key checkpoints (e.g. 3 months, and 6 months post-surgery) to personally examine the state of my knee joint and to monitor my overall progress. Thanks to this, my rehabilitation has gone exactly according to plan so far and I hope to make a full recovery. Overall, I am incredibly pleased with the treatment I have received and would not hesitate to recommend Dr. Culpan to anyone with a similar injury. I believe that what sets Dr. Culpan apart is his: 1. Communication: Throughout every stage of my treatment, Dr. Culpan clearly explained the medical context in an approachable way such that a non-expert such as myself could understand it. Moreover, he provided me with a comprehensive view of all the treatment options available to me as well as their costs and benefits. Both of these facts together meant that he enabled me to make an informed decision about what course of treatment would be best for me and my health rather than being told what to do. 2. Compassion: In my interactions with Dr. Culpan, what perhaps struck me most is how much he cares about his patients. When Dr. Culpan first recommended surgery, I was incredibly anxious and apprehensive as I had never had surgery before. When I shared these concerns with Dr. Culpan, he was incredibly sympathetic and understanding. Rather than dismiss my concerns as being irrational, he explained the procedure in great detail including, for example, how safe the procedure is and how routinely he carries it out. Thanks to this, my fears were allayed and I went ahead with the operation. Even though I believe that it was in my best interests to have the surgery, I doubt I would have gone ahead with it if not for the care that Dr. Culpan showed in this regard. 3. Concern: Dr. Culpan clearly understands the grave responsibilities of being an orthopaedic surgeon and the trust that his patients put in him. He demonstrated this to me through both his insistence on seeking a second opinion before deciding on an optimal treatment plan and the quality of his post-operative care. In the former case, when faced with inconclusive images produced by the MRI scan, Dr. Culpan chose to seek the counsel and expertise of a radiologist colleague rather than unilaterally decide on a treatment plan. In the latter case, with his close monitoring of the progress of my injury and my post-operative outcomes, Dr. Culpan showed that his concern for patients does not end once surgery is over.

Mr Alex Ionides

Ophthalmologist

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you (I went downstairs on my own and had to find a taxi - as the rank was not manned) Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coo lbag, with icepack to keep eye drops at the required temperature tell people ahead of time no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

I wanted to share how positive my most recent visit to Bristol Menopause Clinic was. From the moment I arrived, I felt truly listened to, believed and validated. My experiences of PMDD and perimenopause were taken seriously, without minimising or rushing, and I felt fully supported in making decisions about my care. Since the appointment, I genuinely cannot believe the difference I feel within myself. The impact on my wellbeing has been significant, both emotionally and physically, and for the first time in a long while I feel hopeful and grounded in my body again. Compassionate, knowledgeable and person-centred care makes such a difference, and this clinic offers exactly that. I am incredibly grateful for the support and would wholeheartedly recommend Bristol Menopause Clinic to anyone navigating PMDD or their perimenopause journey.

Dr. Mohamed Aly

General Surgeon

I recently had my gall bladder removed and from the first meeting to the final appointment after the procedure my experience in the hands of Mr Aly was first class. His manner and the way to explain everything was simply amazing. I am not in any way medically trained neither had many experiences with regard to medical treatments. Dr Aly left no stone unturned and gave detailed answers to all my questions.. I felt so comfortable and he instilled so much confidence in the entire procedure. His vast experience in his field is clear to see and I would recommend his service to anyone looking for this kind of treatment. I can truly say he is one of his best in his field. Top class!

Dr. Nefer Fallico

Plastic Surgeon

Dr Fallico is highly skilled and professional in her field. I had a zero doubt and completely trusted her as everything was explained in details. The comfort she provides, it allows one to ask any kind of questions possible. The whole procedure gave me a comfort that it felt like being looked after by a family member. Most importantly, the result is fantastic ( almost invisible scar ) and the after care was exceptional. We emailed with pictures many times and all my worries were answered with plenty of reassurance. Personally, if I will be needing anything that requires surgery I will be contacting Dr Fallico again and highly recommend to anyone else.

Diverse Minds Clinic

Psychiatry

Before booking this appointment, I looked around for similar services and clinicians. I was impressed by Dr Cappai's profile and decided to book with her. I had a combined ASD and ADHD assessment at Diverse Minds Clinic. The service exceeded my expectations, and I am very happy to recommend it. Dr Cappai was very kind and thorough in her approach and made me feel welcome and accepted throughout the difficult process of having these two assessments done. She is very experienced and gave me several personal recommendations which I will use. I would recommend my partner as well; I had a great experience.

Cathedral Eye Clinic

Ophthalmology, Optometry

I have been attending Cathedral Eye Clinic since May, when Mr Niraj Mandal carried out cataract surgery on my left eye. A follow-up operation to stitch the iris was also successful. Although I still experience some blurring at distance, tests show 6/6 vision, and this is due to be corrected with laser treatment in the New Year. I am very pleased with the way the consultations and overall service have been carried out. The care has been professional and reassuring throughout, and I am looking forward to improved distance vision in 2026

Mr Rob Bethune

General Surgeon

I met mr Rob Bethune at a preliminary meeting to discuss having a hernia repair. He explained everything very clearly and I decided to go ahead and have it done. On the day of the procedure I was escorted to a room to await my turn. The procedur was done under a local anesthletic and took about an hour and I was conscious all the time and then taken back to my room. I was allowed home after about an hour. I was a bit uncomfortable for about a week but have been 100 percent since with no repercussions. Mr Rob Bethune is a great surgeon.

UK Vein Clinic - Manchester

Vascular Surgery

The staff were all extremely friendly, approachable and knowledgeable, being happy to answer all my questions and put me at my ease. The procedure was quite uncomfortable at times but the staff were on hand to reassure me and to warn me when to anticipate some discomfort. Once the procedure had been completed, the discomfort totally dissipated and l haven't felt any pain at all since - none whatsoever!

Nuffield Health Chichester Hospital

Dermatology, General Surgery, + 6 more

The care I received at the Nuffield Hospital was excellent from start to finish. The nursing, theatre, and support staff were consistently professional, kind, and attentive, and made what could have been a daunting experience feel calm and well-managed. Everything was clearly explained, I felt well cared for throughout my stay, and the standard of care was outstanding. The hospital was excellent

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

I arrived a little early but was seen by Toby almost immediately Toby greeted me in a very pleasing manner and after an initial examination removed wax from both ears without causing discomfort. He then carried out an examination of both hearing aids and informed me that they were both in good order. I was finished in a little under fifteen minutes and left delighted with the service.

Mrs Chloe Hall

Dietitians

Chloe helped me so much to understand my body, my blood levels, and diet. Changing to a low histamine diet really helped me and she gave me so many resources and was always happy to answer any questions I had. She was always so friendly and understand and really addressed all of my concerns. Im so grateful for the difference she made to my health.

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

Excellent from start to finish. Engaging customer relationship model. Excellent, honest and very open doctors. Absolutely amazing back office staff who have assured consistent delivery of prescription. It's somewhat weird to want to thank a company whom you pay money to but it's a brilliant company to do business with

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

My experience of Facemed has always been exceptional. The staff are friendly. The place is immaculate. The atmosphere is calming. Extremely professional and welcoming. I am always very pleased with the results of my treatment and feel in very good hands with Monica. Cannot recommend her and Facemed highly enough.

Mr Tom Setchell

Obstetrician & Gynaecologist

Wonderful experience with Mr Setchell from beginning to end. Took care and was very patient with me every step of the way. Felt heard and that all my concerns were answered and never dismissed or minimized. Felt really taken care of, assured, calm and confident going into my surgery. Really grateful.

Mr Jonathan Bull

Neurosurgeon

Jonathan is very professional and exceptionally experienced, benefiting of being part of a larger multi disciplinary team who discuss case management. He is clear and instills utter confidence, at the same time as being friendly and approachable, ready to answer questions and concerns.