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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

VISIO Health

Ophthalmology

WOW amazing! I have worn glasses since I was 16 (53 years), initially to see the blackboard! Recently my eyesight deteriorated due to cataracts and I was referred to Visio. I was very nervous about having the operation but in retrospect should not have worried, it really was not stressful. I had Trifocal Lenses fitted by Ms Ranjit Sandhu and would describe the result as amazing and transformational. I was hoping for my eyesight to return to my pre cataract vision, it did far more than this as I now have excellent unaided vision for distance as well as for near. I now have better vision than I have ever had before, and don’t need glasses anymore! I was advised before the operation that a side effect may be an increase in Halo & Glare when driving at night, however, I have not experienced this and am very comfortable with my night driving vision. In summary my vision has been transformed thanks to Visio and I would highly recommend them.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Mr Winston Justin

Obstetrician & Gynaecologist

Having been under Mr Justin’s care for 5 years, following a tubo ovarian abscess and pelvic inflammatory disease, stemming from my appendix (all successfully resolved), I decided to undergo a total laparoscopic hysterectomy as a result of ongoing symptoms caused by adenomyosis. Mr Justin’s care, expertise, knowledge and meticulous approach throughout has been invaluable to me, enabling me to make informed decisions, prepare for the surgery and recover well, to achieve the best outcome. The follow up consultation (7 weeks post surgery) provided me with further information and reassurance about the surgery, and certain answers that provided, and the confidence that I can now move on from the issues of the past 5 years. I would (and have) trusted Mr Justin with my life. He is a superb consultant and surgeon, a consummate professional and a caring, kind person.

Dr Vinay Kumar Bhatia

Cardiologist

I am extremely grateful to be referred to Dr. Bhatia . who has been extremely thorough in looking into every aspect of the diagnosis and ensured to rule out any possible complications. His immediate attention, preponing the tests to ensure the results are in quickly so treatment can be started as early as possible, was highly commendable. He has been very patient and explained every step of the procedure to ensure that everything was clear and thorough. I am so delighted to be seen by Dr. Bhatia and highly recommend him. Laura, his PA, has been extremely helpful in sorting out the appointments as promptly as possible and always readily available to help with any queries. Many thanks and best wishes.

Mr Bhaskar Thakur

Neurosurgeon

I found Mr Thakur to be a very personable, professional and knowledgeable neurosurgeon. He not only diagnosed the cause of my symptoms but offered clear explanations to me of my difficulties and his recommended treatment. I was in great pain on a daily basis and he ensured that I was operated on as quickly as possible. The operation has been a complete success. After just 2 months rehab, I am back to be able to walk for an hour a day, rejoin my Pilates classes and throw away the painkillers. Plus the scar has healed amazingly well. I would recommend anyone who, like me, had been bounced around the system as the pain got worse and worse, to trust Mr. Thakur

Nuffield Health Taunton Hospital

Breast Surgery, Cardiology, + 16 more

This was my second cataract operation on my left eye having had a very successful cataract removal and lenses replacement on my right eye performed by Mr Sian a couple of months earlier at Musgrove Park. Mr Sian’s skills , patience and care are exemplary. The outcome hss exceeded all my expectations. For information I initially saw Mr Sian at the Nuffield and had my resulting procedures at Musgrove Park due to the complexity of both eyes. My comments apply mainly to Musgrove although are also applicable to treatment received by Mr Sian at the Nuffield Taunton.

La Belle Forme

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I had a breast reduction and uplift with Parkash Lohana in December 2025 and I am delighted with the results. All the staff here are so kind and friendly. Special shout out to Roslyn for how well she looked after me (and my very anxious mum!) on the day, Bernadette, Lisa, but everyone has been amazing. I'm still healing and had to come in for a same day appointment to have something checked and Belinda totally put me at ease and gave me really clear information. Honestly couldn't fault a single element of my experience!

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

Dr. Bassam Al-Kari

General Surgeon

Throughout my experience Dr. Al-Kari unhurriedly took the time to discuss and explain the procedure of removing my gallbladder. Pre-operation I felt relaxed and confident of his ability. Immediately after the operation I appreciated his bedside conversation telling abut my individual procedure and the consultation which would be arranged for 2-3 weeks later. At every stage I have been entirely satisfied and would not hesitate in recommending him to others or returning to his care for any further surgery.

Dr Karen Guerrero

Obstetrician & Gynaecologist

Dr Guerrero has all the qualities (and more) that one could hope for in a doctor. She’s kind, compassionate, knowledgeable and exceptionally professional. She goes out of her way to explain things clearly and to reassure you. She is also very approachable and immediately puts you at ease. I trust her 100% and feel immensely grateful that she was able to perform what was quite major surgery on me. I genuinely don’t think I would have gone through with it, if it hadn’t been her.

Mr Mark Jones

Orthopaedic Surgeon

Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. What an excellent man !

Mr Neil Kukreja

General Surgeon

I met with Mr Kukreja who was incredibly knowledgeable, friendly, and reassuring. He explained everything in great detail in a way that was easy for me to understand, and made me thoroughly aware of the potential risks of my treatment in a way that was calming rather than frightening. It is quite impressive to meet someone for the first time and immediately develop a strong sense of trust. For this, I am very grateful.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I had vein ablation today under Mr Mohamed Elawal - having had this prior at Uckfield Hospital, what a difference attending Cooden Medical Group was! From start to finish the whole team we're so lovely and professional! The Administration team, the Nurses and all the Consultants are so knowledgeable and really make you feel at ease. Would highly recommend this establishment for any procedures they offer!

Dr Manuela Cresswell

ENT Surgeon

Had a MRI Scan Head & Neck re Vertigo, I warmly greeted shown to Scanner Unit, where I was taken thru the procedure of the scan once I was ready the staff preps me and made sure I could hear ok once I had all the equipment on. The Scan took a little longer than I was expecting, but I was ok and coped with the noise. A good experience overall.