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One Ashford Hospital

Audiology, Cardiology, + 22 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

Mr Ben Sherwood

Urologist

My husband had an exceptional experience with the urology department. From the moment we arrived, the staff made him feel comfortable, respected, and well-informed. The nurses and support team were kind, attentive, and always willing to help, even with the smallest concerns. Mr Ben Sherwood was incredibly knowledgeable and explained everything clearly, making sure my husband understood his diagnosis, treatment options, and next steps. His professionalism and confidence truly put us at ease. Throughout the entire process, I felt my husband was in the best possible hands. The department is well-organised, the facilities are spotless, and appointments ran smoothly and on time. We always felt supported and listened to. I highly recommend this urology team — their expertise, compassion, and dedication to patient care has been exceptional. They turned what could have been a stressful experience into something reassuring and positive. Special thanks to Mr Ben Sherwood and Elaine for their exceptional care, patience, and dedication — your kindness made a real difference and is deeply appreciated.

Professor John Deanfield

Cardiologist, Paediatrician

Professor Deanfield is exceptional. I have been treated by several highly regarded cardiologists over the years, all of whom were very good. However, Professor Deanfield operates at a different level. He takes the time to listen carefully, ensures you feel fully understood, and explains complex medical issues in clear, simple terms that are genuinely easy to grasp. What truly sets him apart is not only his clinical expertise, but his manner. He is calm, thoughtful, and genuinely caring, which gives real reassurance at what can otherwise be an anxious time. Since coming under his care, my health has improved significantly, and I have felt consistently well supported throughout. The same can be said of his team. Mel and Serenity are both thoroughly professional, warm, and clearly care deeply about patients. Together, they create an environment that feels supportive, personal, and well organised, with an excellent bedside manner throughout. I would have no hesitation in recommending Professor Deanfield and his team.

Midlands Women's Health

Obstetrics & Gynaecology

My first visit was a very positive experience. The clinic was well presented, and I felt comfortable sitting in the waiting area prior to being called in. All staff members were polite, kind, and respectful during every interaction. When I entered the consultation room, I initially felt nervous; however, this quickly melted away as I was put at ease through warm and engaging conversation. I felt treated as a human being, not just a patient. The doctor ensured I was comfortable throughout the consultation and explained everything clearly and thoroughly. I am genuinely pleased with the outcome of the appointment, as I now have a better understanding of what is happening with my body and feel empowered to seek further support to improve my health and wellbeing. Once again Thank you!.🥰

KIMS Hospital

Cardiology, Breast Surgery, + 26 more

The staff at KIMS Hospital are truly amazing and incredibly friendly. Their professionalism and genuine compassion were unmatched by any experience I’ve had in NHS care. I felt supported, reassured, and well looked after from start to finish. Several people stood out during my stay: Amy in recovery, David, who prepared me for the epidural, Becky, my physio, and Mark, who handled my medication. My two nurses who cared for me around the clock were also outstanding — attentive, kind, and consistently reassuring. I honestly can’t fault any part of the care I received. Thank you to the entire team for making a daunting experience so much easier.

Mr Prabhakar Motkur

Orthopaedic Surgeon

Mr Motkur treated me with absolute respect, care, and kindness every time I had to see him. He fully explained my condition and what was necessary to help me and the procedure he was going to undertake. Prior to my operation he spent time with me explaining what he was about to do and why it was necessary. I was left feeling confident, relaxed, and reassured that I was in safe hands. After the operation I had a full debrief with him and I left the hospital very happy. Thank you for the care and professionalism you have shown me Mr Motkur, it is very much appreciated.

Mr Amit Kotecha

Orthopaedic Surgeon

Mr Kotecha is an open book. We had a worn out knee joint. He explains exactly what is wrong and what needs to be done. We had a complete knee replacement utilising robotic assistance. The while thing went exactly according to plan. We were anticipating the physical impacts. They had been fully explained. After 6 weeks the healing process was well on track and the knee could be straightened and bent 110 degrees. The joint pain was decreasing day by day and driving the car was only a few days away. Great job from a highly skilled, and very cheerful guy!

Mr Craig Zhao

Orthopaedic Surgeon

Dr Craig Zhao has been a reassuring and calm presence in every setting I’ve met him in. From the initial consultation to the bedside, right through to discharge, I felt nothing but genuine care and professional reassurance. He made a daunting experience feel manageable, and his confidence and kindness put me completely at ease. My knee surgery has truly changed my life, and when the time comes to have my other knee done, I will 100% be asking for him again. Thank you, Craig — your skill and compassion have made an incredible difference.

Dr. Hariharan Kuhan

General (Internal) Medicine

Dr Hari is a special guy. It took me a long time to find someone that could check my thinking on repurposed anti cancer meds and guide us professionally and expertly on top of our NHS chemo. We were used to a NHS oncologist sticking to the rules, no options ever provided and just a doom loop of bad news. Dr Hari has a warm manner, positive personality, super smart and we liked him immediately. He has guided us through an area we are new to and is always so helpful with our queries and issues. An absolute top guy and Doctor.

Mr Ivo Dukic

Urologist

What a fantastic experience. Mr lvo dukic explained everything clearly so we could understanding. he made me and my partner feel at relaxed and at ease. mr lvo dukic is a real nice kind understanding man very professional I really feel I am have a 5 star service just a very pleasant experience. He is real gem in the nhs I am proud to see people this in the NHS .and I wish there more people with this sort of companion.look forward to seeing you again thank you to you and your team.

Mr Tahir Mahmud

Orthopaedic Surgeon

I’ve been a cyclist and runner all of my life so was devastated when I started to experience serious knee pain early in 2025. After having repairs on both knees carried out by Mr Mahmud and his team in back fell running and in the saddle riding again. Skiing is arranged for the end on January and a long distance cycle ride later this year. I can’t thank Mr Mahmud and his team more as their skill and professionalism has allowed me to remain active into my late 60s. Thank you

Sarum Urology

Urology

I had the Aquablation surgery under Mr Brewin at New Hall. I spent a long time researching surgeons who perform this procedure and I am very pleased I chose Mr Brewin. I live a very long way from Salisbury but it was worth the journey. I am extremely pleased with the outcome. My only regret is that I wish I'd had the treatment earlier. Mr Brewin is down to earth charming and Knowledgeable and I would highly recommend.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

Visit was generally satisfactory. However, after arrival I was ignored for almost an hour, well past my appointment time. The front desk noted my arrival and then seemed to forget about me. This was unnerving at a time when I was already anxious and an unnecessary delay for those accompanying. There was no apology when the error pointed out.

Lumen Health Assessments

General (Internal) Medicine, General Practice (GP)

Booking this appointment was the right thing to do, the thought of spending the majority of the days in test and reviewing the results was not something I looked forward to, but Dr Savin and the Lumen team were first class and the reassurance I've got from the visit (with some areas to work on) is definitely worth it.

Nuffield Health Highgate Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Cardiology, + 14 more

Two months ago, the doctor performed an open inguinal hernia repair on me. Today, the doctor checked that everything was alright. I had a very good experience with the entire hospital team, especially with the doctor. I had no pain after the operation and my scar is very small. A very professional medical team.

Deanbrook Practice

General Practice (GP)

A prompt and courteous approach. The GP was very knowledgeable and did not attempt to sell any unnecessary products. They provided valuable advice for our trip and even issued prescriptions for antibiotics as a precaution, if needed. I would highly recommend this travel clinic to others.