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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

Over all I was treated very well and staff were very pleasant. Pre-op literature was vague and not geared to the patient's individual procedure. It was all generalisation and I had to telephone the booking line to ask was mine an overnight stay as I needed to organise accommodation for my husband as we lived a good distance away. Organisational and communicational lines could be improved. At my pre -op appt, the nurses at first weren't sure why I was there until I told them and then when I asked questions, they both gave conflicting answers. It did not inspire me. When I arrived on the day, the nurse doing my induction said about taking a pregnancy test and then asked "Or have you had a hysterectomy?' I looked and smiled and said that was why I was there so she had not familiarised herself with my information although she was very good afterwards. It seemed all very quick with a nurse, doctor and physio seeing me in quick succession and then me being taken to surgery quickly. I did ask the nurse for me to speak to Dr Obrycki, as I wanted to be sure of the procedure as the last time I had talked to him was in January. Indeed Dr Obrycki did come and talk to me in theatre. He and the central nurse and the anasethetist were absolutely excellent; calm, professional, caring and sincere. Perfect. I did tell them that patients are just another procedure for them but I fully appreciated their kindness and skill. In recovery I had a 1:1 nurse who was reassuring and caring; I think she was called Morag. I had lost more blood than anticipated and I was very weak and very sore, but she was very soothing and attentive. I do remember blurred vision of Dr Obrycki and the anaesthetist coming to see me but I took nothing in that they said. I do think there should be some follow up from the consultant either to family members or the patient when they have regained full capacity. The nurses were able to say that I had lost blood etc but they weren't actually at the surgery and so we have to wait til the 6 week checkup to ask questions etc. May I just say too that going over ridges on the ground and into the lift was very sore and its something that can be overlooked but every wee bump, I felt, having had the hysterectomy but I know we have to be transferred back to the room. May I say the nurses were very good in letting my husband be there for me after surgery even though it was late - it was very reassuring and soothing to see a familiar face so I would encourage that. I had an awful painful, sick night but CarolAnne nursed me through it brilliantly. I cannot praise her enough and I would wish for her to be acknowledged. I was not in a good place and she worked with meds and injections and putting the bed up and down and I thought she would be getting annoyed with me but never once did I see her mutter or make a face. She was a superstar for me when I needed it; caring, attentive, always looking to see how she could help etc The next day, I waited on an iron infusion which had to come from Belfast which took a while, but the nurses dealing with me and the ladies who brought the food and tea etc were really lovely. I don't think one night is sufficient for a hysterectomy although I know beds are precious. I was offered to stay another night as the iron was late in coming but my husband was already there and there was no sense him driving home but if I had known I was in longer, our plans would have been different. But I want to say a huge thank you to all concerned as this procedure will change my daily life; please know that even though its a job for many, its a life changing for the patients. Thank you very much

RTN Mental Health - Right To Choose

Psychiatry, Psychology

Easy to join link. Felt extremely anxious prior to and during the assessment. I did feel that we were going over some things already covered in the questionnaires which made me wonder if they had been read. Was disappointed that at the end I was not given a time frame for next steps and when I asked was told it could be months…whilst I understand and appreciate that the service is very busy, for someone who struggles with the unknown I have been left feeling very uneasy and finding this very difficult as I have been completely overthinking, replaying all the questions from the assessment. I did receive an email few days laster stating 8-12weeks, however people I know who have had assessments with other providers have had feedback within a week so it feels a very long time.

Dr Paul Ferguson

Haematologist

I cannot recommend Dr. Paul Ferguson highly enough. Throughout a particularly challenging time of illness, his medical expertise was matched by his dedication to ensuring I felt supported. What sets Dr. Ferguson apart is his exceptional communication; he was highly responsive whenever concerns arose, providing the kind of reassurance that is invaluable during a difficult period. ​He went above and beyond by supporting my family while I was hospitalised and proactively liaising with other hospitals and medical disciplines to coordinate the best possible treatment. He is incredibly approachable, easy to talk to, and carries a natural confidence that made me feel I was in the best possible hands. He is a brilliant hematologist and a true advocate for his patients.

Mr Will Poole

Orthopaedic Surgeon

After much deliberation from previous experiences in the NHS, I decided to fund a trip to see what the other side could offer. Mr Poole had spent time researching my medical history and I felt well listened too, he had a very informative , relaxed but pragmatic approach to my future treatment plan , suggesting realistic approaches both private and through the NHS. I left feeling like I had many long term answers regarding countless previous surgeries answered and inspired and motivated to pursue further treatment and look forwards to a follow up in the future.

HCA Healthcare UK The Harley Street Clinic

Cardiology, Urology, + 9 more

I self referred and am self funding due to NHS/GP frustrations. The process to seek an appropriate consultant was easy - so much information about their specialism and expertise and very easy to source and book an appointment very quickly. My ongoing care can now probably be provided by the NHS but I have saved myself and the NHS precious time and have the confidence in receiving expert advice and support to help me navigate the system more efficiently and in a timely manner. The Harley Street Clinic is easy to find and my visit was a pleasant experience.

Mr Pedro Muel-Gonzalez

Ophthalmologist

Well. 3 weeks ago I met Mr Muel-Gonzalez. I was full of trepidation. Fast forward to today and I've had a consultation, 2 cataract surgery procedures and I can see without glasses. No longer do I have to have one pair on my face and one pair round my neck. Mr Muel-Gonzalez has been brilliant. He has advised me, operated on me and reviewed my progress: all with tremendous skill, support, empathy and humour. Definitely the gold standard for eye surgery. I can't thank him enough. I would also highly recommend The Regency Eye Hospital, Manchester.

The iGP - Private Doctors - Newport

Diagnostics & Testing, General Practice (GP), + 10 more

I’ve been unwell on and off for a few months and have struggled to receive the time and care I needed through the NHs GP services where I do appreciate the services are stretched. The last few week I’ve been quite unwell and I wanted to have a thorough check up where I could spend time one to one working through my symptoms, concerns and treatment. This is the first time I’ve used IGP and it will not be the last. My appt was exactly what I needed, not just the checks on my body but communication with a GP that that connected and related.

Dr. Ghazanfar Anwar

Gastroenterologist

From first contacting Dr Anwars office to getting an appointment the same afternoon certainly helped my mental health and anxiety in dealing with a medical issue i had been experiencing for several months . i was desperate for answers and yet up till then i felt i couldn't get any help or information despite visiting my Doctors , Hospital for scans and also attending A & E. This initial consultation went a long way to giving me a preliminary diagnosis with further tests arranged.

Mr Sam Singh

Orthopaedic Surgeon

I first saw Mr Singh about 12 months after an ankle reconstruction done in Australia, with ongoing pain caused by a tethered nerve from scar tissue. He quickly made an accurate diagnosis, explored conservative treatments, and ultimately performed a complex surgery that has already brought significant improvement, with further recovery still expected. Throughout the process, his professionalism and care have been outstanding. I highly recommend him to anyone seeking help.

Mr Tanujan Thangarajah

Orthopaedic Surgeon

Mr Thangarajah combined a caring manner with clear guidance when I visited him after I broke my collarbone in a skiing accident. I had never undergone surgery before, but immediately felt comfortable going with this option. The turnaround time for surgery was short, and recovery is going exactly as we discussed in our initial consultation. Appreciation also for his PA Julie, who was a very helpful single point of contact through the whole treatment.

Professor Malcolm Finlay

Cardiologist

Professor Finlay has been the most caring doctor throughout my treatment, explaining in detail everything about my condition, answering all my questions with clear information and not a hint of patronisation! My ablation was successful and I couldn't be happier to have my life and energy back. I recommend anyone who is seeking a second opinion and wants straight answers to book an appointment with this super caring doctor.

Dr Idris Harding

Cardiologist

My consultation with Dr Harding was informative and helpful in understanding my own diagnosis I left with a better appreciation of my own condition and of the various options available to resolve or manage the situation Some tests were carried out on the day and others booked for the following week. There will be a follow up consultation with Dr Harding to review the results and decide on the way forward

Nuffield Health Bournemouth Hospital

Orthopaedic Surgery, Cardiology, + 8 more

Good on the medical side, have already commented on the repetitive questions and asked why these could not be put on the computer once and distributed to the necessary files. It seemed like an awful waste of time spent on endless admin when the skills of the medical staff could be used much more beneficially.

AEGA Health

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 2 more

This was my first experience of visiting Aega Health and I was not disappointed. The environment was lovely, clean and tidy. The staff were helpful and friendly. I had an hour's consultation with Dr Cornelia and felt that it was excellent and very thorough. I can't recommend highly enough.

Medicana Winchester Clinic

Cardiology, Dental Care, + 18 more

From the original phone call from Medicana advising me of the operation date ( a 10 day turnaround ) all of the staff were very caring and so kind. The facilities were extremely comfortable and everyone were very informative and professional in every aspect of my care. Thank you.

Avni Touch

Acupuncture, Fertility Medicine, + 2 more

Avni is an exceptionally intuitive and gifted practitioner. Every time I visit, I come in thinking I need one thing and leave with deeper insight and real relief. I recommend her to everyone — my family (including kids), friends, and even my yoga students. She really is the best.