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Dr Konstantinos Vakalis

Cardiologist

I would like to express my sincere appreciation for Dr Konstantinos Vakalis. He clearly explained the necessity of the recommended investigations and later discussed the results in detail, ensuring that everything was fully understood. His approach was highly professional and thorough. Dr Vakalis personally carried out the main diagnostic procedures, which I believe is extremely valuable, as it allows the treating doctor to gain a more complete and accurate understanding of the patient’s condition. During the appointment, Dr Vakalis did not rush the consultation but instead took the time to carefully examine the issue and devote sufficient attention to my concerns. Thanks to his competent and thoughtful approach, one of the possible causes was successfully ruled out. I am very grateful for his attentive and professional care.

Mr Padmanabh Phaltankar

Orthopaedic Surgeon

I was recently referred to The Alexandra hospital as an NHS patient for a left hip replacement. I was very nervous as I have a rare genetic condition called 'Nail Patella Syndrome' which affects my bones and my previous, right hip replacement was complicated when my femur broke during surgery. Mr Phaltankar was wonderful. He explained everything to me and was a real gentleman. The surgery was a huge success using a different, smaller prosthetic. I would highly recommend Mr Phaltankar. I cannot thank him enough for sorting out my very painful left hip. I would also like to add that being at 'The Alex' for this surgery was a fabulous experience. The care I received throughout was second to none. I could not have received better care.

Skin55

Dermatology

Skin55 at 55 Harley Street delivers an exceptional patient experience from the moment you arrive. The process is smooth, organised and thoughtfully managed, with clear communication at every stage. The environment is modern and beautifully designed, yet warm and welcoming, which immediately creates a sense of comfort. Appointments run efficiently without feeling rushed, and the team are attentive and considerate throughout. The overall journey feels structured, supportive and genuinely patient-centred — a standard of care that reflects the very best of Harley Street practice.

Mr Mohammad Faisal

Orthopaedic Surgeon

Mr Faisal explains everything very clearly, answers any questions and worries you have, he has a very caring approach. As this was my second hip I had replaced in six months by Mr Faisal and I’m walking very well I wanted to know what I could do. Mr Faisal said I could swim, I asked if I could swim breast stroke, I didn’t want my hip popping out, he said I could, I can go to the gym. I can garden, walk my dog. I have my life back and I’m so grateful. I feel like a new woman my confidence has increased alongside my mobility. I’m free from pain and medication

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I had an appointment at 5 pm and at 5.10 pm for pathology related to my upcoming Biopsy. First I was taken in for a flow rate test ??? which was not schedule . I told the nurse that I was there for a pre admission test, but she had no idea. Finally and after my request the nurse start looking into it. The hospital did forget to give instructions about what test had to be done. I had to wait ONE hour and 15 minutes at the premises . Finally the right test come in and they could proceed. Absolutely terrible.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

My second visit to Clinic and Dr James Thing. This time for issues with ankle. Dr Thing asked questions regarding the ankle and a few exercises to ascertain problem areas and carried out ultra sound and explained this to me. Best option forward was injection which was pain free and advice on what to watch out for etc. Also recommended a follow up with podiatrist at portobello too. Great service for start to finish special mention to Luvena who was most helpful and professional.

Dr V J Karthikeyan

Cardiologist

This gentleman took care of me and did a procedure as soon as I arrived at the hospital. The level of care, compassion and obvious dedication to helping others was clearly present. He has given me my life back. In addition, his follow up to coke and visit me today meant a great deal as explained everything that had been done in a clear way with extremely valuable advice going forwards I have nothing but the utmost respect, gratitude and enormous thanks for the care shown to me.

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

I ruptured my Achilles a year ago playing sports. I was working with a different physio and was seeing slow results. I swapped over to Physio Jack Studios and started working with Darragh who was truly excellent, going above and beyond with working around my schedule and doing further research to make sure we tried all possible exercises to get me back running as soon as possible. He was a pleasure to be with during sessions and would highly recommend him to anyone

Butterfield Osteopathy

Osteopathy, Paediatrics

I've been going to Butterfield Osteopathy for several years and I've always been very grateful for their help and support. The clinic is lovely and all the osteopaths I’ve consulted with have been amazing. Bella Eacott is great for general osteopathy, Emma Delalex has helped me with craniosacral therapy and Gervais Roubeix has managed to release loads of muscular tensions with dry needling and general osteopathy. I highly recommend Butterfield Osteopathy.

Practice Plus Group Hospital, Birmingham

General (Internal) Medicine, General Practice (GP), + 5 more

I recently attended this hospital and had such a positive experience. Every single member of staff I interacted with was incredibly kind, professional, and reassuring. They really took the time to listen and made me feel comfortable and cared for throughout. The hospital itself was spotless and very well maintained, which made a big difference and helped me feel at ease. Thank you to all the staff for your hard work and compassion — it truly shows.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I always feel relaxed when visiting this clinic, knowing I’m in expert hands. Dr Taylor-Barnes is attentive, professional, and highly knowledgeable across products, procedures, and treatment options. Her expertise inspires confidence, and I’m consistently delighted with the results. I highly recommend her for injectables, laser, or any aesthetic treatment. Outstanding care and results every time.

Dr. Emma Shawkat

Obstetrician & Gynaecologist

Dr Shawkat delivered my second baby via c section late in 2025. It was a real joy to see her for monthly appointments in the run up to birth and hugely reassuring knowing she would be delivering my daughter. She's incredibly kind and considerate, and both me and my husband felt extremely well cared for from our very first appointment, right through to the post birth debrief.

Dr Deepak Ravindran

Anaesthetist

I’ve been seeing Dr Ravindran for many years and cannot express my gratitude enough for his ultra professional assessments and treatment thereof. He takes great care to listen to you without making you feel rushed and involves you in making the appropriate treatment plan. Thank you so much Dr Ravindran.

Dr. Andrew Badcock

Paediatrician

Dr. Andrew Badcock provided exceptional care for my daughter. He was compassionate, professional, and reassuring throughout. He examined her carefully, promptly diagnosed the issue, and established a clear plan for treatment. I felt fully listened to and would happily recommend him to others, Thank you.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

I feel so comfortable here after 3 years of no answers with the NHS. I have always been dismissed or gaslighted to think my issues are in my head. Mrs bulchandani has listened to me, addressed all my concerns and we have now found out the issue. I cant thank her enough has given me my confidence back.

Mr Guy T Smith

Ophthalmologist

Mr Smith has been excellent throughout the process, he clearly explained what outcome I should expect (the final result is even better !!), I found him to be extremely knowledgeable and thorough...I honestly couldn't fault anything about the Matrix Clinic.