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Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The surgery itself was great and completed successfully, however, the wait time and ward care was not good. I was phoned around 7pm the evening before my appointment to come in earlier in the morning for the surgery (the first slot at 7.30) but by the time I was called for surgery it was after 2pm. I was given one glass of water to sip at approx 9am which wasn't refilled so by the time I went into surgery I was dehydrated and my vein had collapsed. When returning from surgery I had a reaction to the drugs where blood pressure dropped when sitting up, the nurses wouldn't listen and kept trying to make me stand when I couldn't sit up all the way. It got to the point where my partner had to intervene and speak to the registered nurse. They told me they had to get me out as it was a day surgery (which I understand) but as I physically couldn't sit or stand they ignored what we were saying so they could discharge where it may not have been in my best interests to do so. I ended up staying the night after my partner intervened and the night staff were great and I experienced a significant raise in care.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I have just returned home after a full hip replacement. We were recommended to St Joseph’s and I can’t speak highly enough of the team and the care I received. Many things stand out. The friendly, yet professional ambience, the obviously good relations and communications across all staff. Although my visit lasted only just over 24 hours, at no time did anything feel rushed or ‘conveyor belt’. Just well organised with a feeling that I was being very well looked after. The room and facilities were first class, comfortable and super clean. The operation itself was clearly explained and went without hitch. There was a lot of experience in that room, not least of the lead consultant and anaesthetist. Recovery was also much quicker than I expected, with excellent follow on from the Physio team and 6 sessions into the future as part of the package. I would finally like to express my thanks to all the staff who have made such a positive difference for me.

Mr Gary Maytham

General Surgeon

I have recently undergone a series of treatments at Gatwick Park Hospital to correct swelling in my lower legs. All achieved a high degree of success but there remained a stubborn residual level of swelling in the lower left leg. The coordinating Gatwick Park GP referred me to Mr Maytham to investigate. After an examination including scans he decided sclerotherapy treatment was needed to correct vein damage. The results of the treatment were quite remarkable, accelerating the healing process within a couple of weeks. The swelling was eliminated and the skin which had been ravaged by severe ulceration and various infections had returned to normal. Very pleased to say the least!

One Stop Healthcare

Anaesthetics, Audiology, + 47 more

I would rate my overall experience 10 out of 10 From the moment I arrived I was treated courteously and professionally. Julia and her assistant treated me with great care and consideration, calmly advising each stage of my treatment and checking I was comfortable and happy to carry on. Dee in reception is a treasure, first appearances are so important to a business, she welcomes you with a cheery "putting one at ease" smile. The reception area and treatment rooms are absolutely spotless. I have been using OSD Dental Dept since 2017 & I will continue doing so, I would not hesitate in recommending OSD Dental Dept to anyone who may ask.

Mr Steve Lewis

ENT Surgeon

From the big friendly smile on Steve Lewis' face as he opened the waiting room door and called me into his consulting room I knew we would get on well. He soon realised that I was the sort of patient who wanted to know exactly what he would do to correct my deviated septum and he spent time in explaining the procedure and the recovery. He has done a great job and the difference it has made is fantastic. Next step is to get back my sense of smell and taste, a journey that he has started me on and has fully explained to me the chances of achieving. Thank you Steve.

Mr Khalil Razvi

Obstetrician & Gynaecologist

I met Dr Razvi for a second opinion as I was very anxious about the procedure I needed to have. From the first appointment he was very patient with me, he answered all my questions/concerns (and there were quite a few!), and he was able to explain all the options that I could choose from. In the end I decided to have the procedure done by Dr Razvi and I am so pleased that I chose him. I would not hesitate to contact him again if I required any further medical advice in the future and I would 100% recommend. Very kind, professional and good bedside manner.

The Dental Clinic Portishead

Dentistry

It was an emergency appointment to deal with an infected tooth. All the staff were friendly and sympathetic and the dentist dealt with my problem, promptly and efficiently. The state of my tooth was examined and X-rayed and I was given the best options for treating it. I agreed my tooth should be extracted and I was given clear instructions on the post procedure care. The next day the receptionist rang me to ask if I was OK and to remind me I could contact the practice if I had any queries or after effects.

Dr Debi Ray

Paediatrician

I visited De Debi Ray today. I would recommend her a million times over. Apart from giving us a plan, medication change and information, she gave me hope as a mum, hope that i will get my son the help he needs and that their is different avenues we can take. I have twins who have completely different needs and after today’s appointment i feel positive that we are going to get my son/sons the help and changes they need. Thank you so much :)

Complex Spine London

Orthopaedic Surgery

I recently saw Mr Sedra for coccyx pain. At my consultation he was very compassionate and extremely knowledgeable. After referring me for an MRI it was confirmed that I had coccydynia, which is indeed what Mr Sedra had initially suspected. Throughout the whole process I’ve found Mr Sedra to be very pleasant, professional and kind. He always listens with care. Mr Sedra’s team have always been extremely kind, helpful and very efficient.

Kingsend Dental: Ruislip

Dentistry

Professionally and highly experienced team! I had tooth pain which came on suddenly. I went to see Dr Nalin he advised that I needed a root canal. He explained to me what has gone wrong, what needs to be done and the exact process of what he will do. He was very knowledgeable and ensured that I understood everything clearly. The treatment was pain free and my symptoms were gone! Highly recommended. Thank you

Freedom Vision - Telford

Ophthalmology

My recent experience with Freedom Vision was great. From moment of contact the staff were very attentive, efficient and very professional. I was out at ease straight away. The operation for both eyes went very smoothly and all the details were explained fully. I now can see perfectly and do not need to wear glasses at all . I would recommend Freedom Vision to anyone who is looking at corrective eyesight.

Sarum Urology

Urology

I underwent a HoLEP operation carried out by Mr Brewin and his team. Both the operation and my recovery have been excellent. Due to potential complications, in the event there were none, the operation was carried out in Salisbury NHS Hospital. Again the staff were friendly and helpful but circumstances at the time in the recovery ward resulted in the washroom facilities being less than acceptably clean.

Mr Dean Michael

Orthopaedic Surgeon

I recently brought my 14-year-old son to see Mr. Dean Michael, and I couldn’t be more pleased with the experience. He was attentive and precise in his explanations, taking the time to clarify all our questions. His professional approach inspired trust, and I left his office feeling reassured and at peace of mind. Highly recommended.

Dr John Corless

Respiratory Doctor

Reception & staff at the Murrayfield were very pleasant & helpful Dr Corless is obviously a very experienced consultant. He is attentive, patient & listened to my issues. Following x-rays & tests he came up with it seems a spot on diagnosis & medication prescription . I had a decent nights sleep for the first time in a long time.

Mr Bilal M Barkatali

Orthopaedic Surgeon

Right from the beginning in December 2024 the service has been outstanding. Mr Barkatali has been very welcoming, professional and incredibly knowledgeable from Day 1! You can clearly see he loves what he does! I would highly recommend to anyone who requires ACL reconstruction. Thank you!

Mr Harun Thomas

Breast Surgeon

Mr Thomas is one of the most incredible consultants I’ve ever dealt with. Professional, humble, informative and the right amount of empathetic. I couldn’t be happier with the surgery he performed and the level of care throughout what has been a challenging time.