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HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Due to my individual circumstances there was some confusion in relation to payment and that spilled over onto me personally as well as causing stress across the whole procedure at the outset. This was resolved but exposes the fact that some attention needs to be paid to the way things are looked at and handles when the circumstances fall outside of the general conventions of the service provided. In the end it was all sorted out but the initial confusion and stress could have been avoided. I have no complaints but was a bit surprised at the apparent chaos at the outset. I have no idea if any one aspect was to blame, I think it was probably general confusion in relation to gaps in communication between the parties involved in payment etc.

Mr Seth Chambers

Physiotherapist

I have already set out my praise for Seth in the previous comments but what specifically stood out on my most recent session with him was his probing on whether I was neurodivergent. At first this seemed random and irrelevant to my ankle and knee issues but, upon informing him that I had autism, he explained that there could in fact be a clear link (and also help make sense of other things I deal with that I’d never disclosed to him). It was, in my view, a moment of genius and his clear, thoughtful approach to setting out his thinking was brilliant. I’ve been to a lot of physiotherapists and consultants but none have ever thought to enquire about neurodivergence. Seth has been so good to me and I can’t thank him enough.

Mr Senthurun Mylvaganam

General Surgeon

I had both breast implants removed due to rupture and advanced capsular tissue which was causing pain and discomfort. My implants were 15 years old and were from a leading cosmetic surgery company in the U.K.. Mr Mylvaganam is extremely professional, kind and so easy to talk to. I’m 100% satisfied with every aspect of my treatment from start to finish and would recommend him without hesitation. I’m currently 2 weeks post op and couldn’t be happier with the results and I’m finally out of pain for the first time in 2-3 years.

Candover Clinic

Dental Care, Dermatology, + 19 more

I had a cancellation MRI which might explain why I wasn’t sure what to do. Had to wait 30 mins. Mobile units were ok but slightly disorganised. Reception lady was very professional but man who took over wasn’t easy to understand. I had to ask him about clothing to take off. I wasn’t told to remove my boots until I entered MRI room. He and another man got me into the unit but when I was pulled out some way through there was someone different which was strange. However this woman was very nice and kind.

Berkshire Imaging

Diagnostics & Testing, Imaging (Scans), + 1 more

they were very considerate considering I was terrified as once before I had to press the button. I couldn’t go through with it and I had to go to an open scanner as they were about to place me through. I had to stop them. They gave me time to recompose and got me to look backwards and upwards and out through the exposed end and that made the whole experience different can’t tell you how relieved I am to get through that. I’m highly claustrophobic so yes, the experience was a positive one.

Mr Scott MacInnes

Orthopaedic Surgeon

I was welcomed extremely warmly and politely on my arrival at the reception area of Park Hill Hospital, and likewise during my actual appointment with Mr. MacInnes. Everything was explained comprehensively, professionally and in clear detail, which gives me great confidence in undergoing any proposed future treatment. From my arrival to departure, today’s appointment proved a very pleasant, positive experience.

Dr Ajay Mathew Abraham

Rheumatologist

I recently attended an appointment with Dr Abraham and was really impressed with his approach. I was very anxious regarding my health condition that has been ongoing for sometime. Dr Abraham explaining clearly the approach that was necessary for diagnosis and treatment was so helpful and really put my mind at ease. He has already followed up on next steps and I have total confidence in his care.

Professor Christopher P Gale

Cardiologist

I found Prof Gale listened very well and responded carefully, respectfully and was clearly extremely well informed. A reassuring combination of being both an academic professor and a patient facing specialist, who took the time to explain my situation and ensure that I understood everything about my condition. I have felt cared for and supported through a very concerning time.

Mr Christopher Brewer

Obstetrician & Gynaecologist

Excellent consultation. Dr Brewer was very concise and clear. Very warm with a great patient centred manner. He was happy to answer questions and I felt heard and understood. I felt very confident with his competence and very glad he was my consultant. Very reassuring and calming throughout discussions that could have been distressing.

Dr Robert Hone

ENT Surgeon

Dr Hone made me feel at ease as soon as o arrived, my car broke down at the hospital site and he calmed me down. I loved his explanations of what i was going through, he explained it in detail and was really articulate. I am grateful that i can finally tackle what my issues are and move on with my life. Thanks Dr Hone!

Kingsend Dental: Ruislip

Dentistry

I attended for re-filling an old filling from years ago. I can’t remember the last time I had a filling and dislike injections into the gum following an unpleasant one years ago. Mr Julka did a fabulous job. The injection was fine and therefore I felt nothing. Quick and efficient. The whole team was brilliant, thank you

Elite Aesthetics

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I highly recommend the clinic I had the O shot done about 12 weeks ago for my LS condition which at the time was a very sore and angry I now at present experiencing no symptoms of LS apart from a small patch of white skin. I highly recommend anyone with LS to go and give elite a visit to get a symptoms under control.

Dr Sreelakshmi Kotha

Gastroenterologist

I saw Dr Kotha about a raised ferritin level. Her exceptional knowledge and expertise had me reassured and feeling more clear within minutes of being with her. I couldn’t have found her to be a more friendly, welcoming and helpful professional. She is kind and lovely lady. I would recommend her highly.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had a very positive experience at this hospital. The doctors and nurses were extremely attentive, the staff was supportive, and the facilities were clean and well-organised. The treatment was explained clearly, and I felt safe and cared for throughout my stay. Highly recommended.

Dr.Online

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

I found the doctor very easy to talk to, she was informative, helpful and explained everything very well. She made sure that I felt informed enough to go ahead. And for the first time I felt that I understood what had been happening re previous dieting experiences.

Equilibria Health

Psychology, Psychotherapy

Corinne was very good at listening to me, understanding my situation and gave me good guidance for understanding my feelings and helped with coping mechanisms At the end of our sessions I feel very positive and am happy to feel able to enjoy things again .