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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I had a mixed experience at my recent procedure. Staff were very friendly in general. However, I was shocked how inconsistent the experience was from one nurse to another. My scheduled procedure did not proceed as planned and as I came to around 6 pm on the evening of Monday First of December, I realised I was still attached to a cannula and I’m supposed to stay the night, which was not planned initially. I was told I should contact someone for my first visit to the toilet. As I did, a very irritable nurse came in and questioned me calling for I needing to use the bathroom. I had to explain to her the reason for calling is that it is my first visit to the bathroom. I then had a very painful antibiotic infusion via the cannula on my hand later that evening. The cannula was not stable. It was moving which was very painful and the nurse kept pushing it and kept asking me why I’m anxious. The same nurse came the following morning at 6 am, after I had not slept the whole night, to complete another equally painful infusion, and then proceeded to collapse a vein on my left hand When she attempted to take blood. I asked her to stop. She was not happy. I’m surprised that this is the quality of service received at a private care ward. I had both my hands with limited ability to move by the time I was to have breakfast. I was unable to use a fork and knife and was really getting upset at that stage as I was given jam containers which I was unable to open due to my hands being pin cushions . I felt helpless and burst our crying at that point: your caterer should really consider their clientele, as when a person does not have hands to use a fork and knife and is very weak then struggling to open a container is the last thing they are going to want to do. I had to call someone to open the jam for me when I eventually picked myself together. My main frustration at that point was not knowing why I am there and how long I was going to be kept for. A different nurse came in later that morning, she removed the cannula from my right hand which then enabled her to take blood from my right hand which as I explained to the other nurse as well is the only hand capable of giving blood. Simple as that, however communicating goals along way when also joined with common sense which I’m afraid to say the evening nurse did not display in spades. There was no need for all of the pain and uncertainty that I had to endure. I’m not usually a sensitive soul, I have had my fair share of hardship and I do not complain for no reason, however I feel this needs calling out, because it was completely unacceptable and could have easily been avoided.

Miss Samantha Williams

Breast Surgeon

From my first consultation meeting with Sam I felt at ease. We talked about what I was aiming to achieve in terms of look. She was interested to understand my drive and motivation for having the breast augmentation procedure and I felt this helped her understand me more as a patient. She described the process in simple terms (I did not need to hear the gore) and was clear about the recovery journey after the operation. The measuring consultation came next where various sizes and shapes were explored having viewed links of lots of boobies – so many to choose from. Using implants with a surgical bra was a good indicator of my post-op look but my final results were so much better. On the day of the operation I was reassured to see Sam’s smiling face in the hospital room I had been allocated. She ran through the procedure, timings and completely put me at ease. Post-op I saw Sam the morning after my procedure where she explained how the size we had spoke about were too big for my breast cavity so she opted for the slightly smaller size. This act proved how Sam had fully understood my vision for natural looking breasts, I was truly grateful she had made this decision. I absolutely made the correct decision to have Sam operate on me, my final look is fabulous and so much better than I could have ever imagined. My body confidence has increased massively and I finally, at the age of 53, feel comfortable in my appearance. No cleavage on show, no skimpy low-cut tops, just womanly clothing and self-love for my new look.

HCA Healthcare UK The Portland Hospital

Fertility Medicine, Paediatrics, + 1 more

The Portland Hospital was a wonderful place to safely deliver our beautiful baby boy. Our experience was personalised, with very thorough and caring professionals. Our obstetrician, Dr Kenga Sivarajah, was incredibly knowledgable and kind: someone we could trust implicitely and who was there throughout the entire 22 hour labour to ensure a safe delivery. The Anaesthetic team were quick and very effective with the epidural, ensuring that my pain was well managed throughout, with no side effects from the epidural. The nursing staff, both on the delivery ward and maternity ward, were amazing. Ellie and Scarlet were there every step to make sure I was safe and comfortable during labour. On the birth ward, we had regular nurse check ins and a lot of help with breastfeeding positions and latch. There was the option of the night nursery as well, which we elected not to use. The room was very comfortable with a trundle bed for my partner to sleep and a private bathroom (hugely appreciated immediately post birth). The food was excellent, with an extensive menu. The kitchen was a bit slow on some of the orders, but otherwise very good. Overall, our Portland experience was wonderful and we would hope to deliver there again in future.

St John & St Elizabeth Hospital

Paediatric Cardiology, Cardiology, + 33 more

I can’t recommend Mr. Richard Scawn highly enough. Before meeting him, I had seen three other surgeons and even booked the operation twice but ended up cancelling because I didn’t feel fully confident. From my very first appointment with Richard, everything felt different. He was calm, kind, and incredibly reassuring — never pushy, never rushed — and both my husband and I instantly felt we were in safe hands. I trusted him completely, and I’m so glad I did. I’m now three weeks post–lower lid blepharoplasty and absolutely over the moon with the results. My bruising was minimal and disappeared quickly, and the scar line is genuinely impeccable. I’m 39, so my skin is still fairly young, but even with a magnifying mirror I cannot see the incision. The work Richard has done is truly amazing. If you’re considering this surgery, I would wholeheartedly recommend Mr. Richard Scawn. I couldn’t be happier with my experience or the outcome.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Due to my individual circumstances there was some confusion in relation to payment and that spilled over onto me personally as well as causing stress across the whole procedure at the outset. This was resolved but exposes the fact that some attention needs to be paid to the way things are looked at and handles when the circumstances fall outside of the general conventions of the service provided. In the end it was all sorted out but the initial confusion and stress could have been avoided. I have no complaints but was a bit surprised at the apparent chaos at the outset. I have no idea if any one aspect was to blame, I think it was probably general confusion in relation to gaps in communication between the parties involved in payment etc.

Dr Khaled Ayazi

Pain Management Specialist

I recently visited this doctor and had an excellent experience from start to finish. The doctor was kind, patient, and truly took the time to listen to my concerns. They explained everything clearly and made sure I understood my treatment options, which really put me at . The staff were friendly and efficient. I never felt rushed, and I appreciated the doctor’s thoroughness and professionalism throughout the entire visit. I left feeling confident about my care and grateful to have found such a dedicated healthcare professional. Highly recommended! If you’d like, I can rewrite it in a more emotional, formal, short, humorous, or professional tone—just let me know!

Miss Manou Manpreet Kaur

Obstetrician & Gynaecologist

I can’t speak highly enough of Dr Kaur. She has the kindest manor of any doctor I’ve seen. She listens to what you say and you’re never dismissed. You’re able to have honest conversations and you’re treated as an equal. She took so much time to explain my options and go through the surgery process in detail. She even phoned me on a Saturday when I had a question about my surgery. I felt so cared for before, during and after the surgery and I really feel like she has my best interests at heart. She clearly cares about the quality of her patients lives and did everything within her power to improve the quality of mine. I would recommend her wholeheartedly.

Mr Sergey Tadtayev

Urologist

In February this year (2025) I had my prostate surgery at Ashford Hospital and received exceptional care from start to finish. Mr. Sergey Tadtayev the Consultant and the entire team were professional, compassionate, and reassuring throughout the process. They explained everything clearly, made sure I felt comfortable and informed, and provided outstanding support. The coordination was smooth, the care was attentive, and I truly felt safe and well looked after. I’m deeply grateful for their dedication and follow-up consultations were excellent, I would highly recommend Mr. Sergey Tadtayev and Ashford Hospital for anyone needing Prostate Surgery.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Having not been inside a private hospital in a long time, I wasn’t sure what to expect. The Spencer is not luxurious in any way and there are no nods to suggest that you are in private hospital compared to run of the mill NHS establishments (I think many including me, have forgotten just how ropey most NHS hospitals were in comparison). It is however, a more relaxed environment and on a much smaller scale. Attention from staff was great and the treatment (so far anyway!) seems top notch in terms of highly expert consultations. It’s too soon to tell how effective my treatment is, but I feel im in good, safe hands.

Cathedral Eye Clinic

Ophthalmology, Optometry

As per usual every part of my visit is very professional and all the communication is prompt and informative, it is good to receive a copy of the progress. My last visit was on Saturday 6th December and it was a review of the laser treatment on my left eye - I was delighted when the review confirmed that the pressure on my eye had fallen to normal - this was a 50% reduction. I only had to put one eye drop at night. This was very professional and I have a six monthly review in my diary for 2026. I would have no problems at all in recommending Cathedral Eye Clinic.

Mr Patrick Gordon

Urologist

Consult over pain and lack of mobility - Mr Gordon performed an op for varicoceles recently at Spire hospital Leeds. Can't recommend him highly enough. Op was performed as a day case and we we were able to drive home (1.45 hours drive)without experiencing any pain. From being unable to walk 100 metres without experiencing severe pain before the op, I have my life back. It feels miraculous and I can enjoy a full social life, travel to work and a huge lift in my mental wellbeing. Can't praise enough and I will forever be grateful.

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

Professor Lewis goes that one step further in his thoroughness and empathy his communication is always explained so that i understand he has time in listening to me as I suffer with anxiety and other problems he makes you feel like a real person and has started giving me confidence and not just a number plus I have always been very satisfied with the treatment I have received from all members of your team, whom I have always found to be most helpful and professional in their approach. Omega 🙂

Mr Mohamed Goda

Obstetrician & Gynaecologist

Exceptional consultation marked by outstanding bedside manners. Mr Goda provided comprehensive, up-to-date treatmwnt options and ensured I fully understood each one. The sonata procedure was explained with clarity allowing me make an informed decision based on my fibriod size and location. I felt fully supported and actively involved in my care. Since the procedure , I have experienced immense improvemt to my symptoms. I would highly recommend it to other women.

Fitzrovia Fertility

Fertility Medicine, Obstetrics & Gynaecology

Ms Khanjani is just amazing! From the moment we met Shirin we felt re-assured and confident. Shirin guided us from the very start and was a breath of fresh air from previous clinics and consultants we had been under. To put it simply and as clearly as we can: Shirin is the best. We have no hesitation in recommending Shirin. Without Shirin we would not be pregnant today with our healthy twin girls. Thank you Shirin, you really have given us everything.

Mr Mudussar Abrar Ahmad

Orthopaedic Surgeon

Dr. Mudussar Ahmad is a great surgeon and made me feel completely at ease. He answered all of our questions thoroughly and has done a fantastic job with the knee replacement. From before the operation, on the day and after the operation he has treated us with respect, care and listened to all of our concerns. I have no hesitation in recommending him and trusting him for the total knee replacement which I had done.

Essex Private Doctors

General Practice (GP)

I had a very positive experience visiting the menopause doctor. The only criticism relates to payment policy. I was required to pay the full amount for my next appointment six months in advance, which I felt was a little harsh. I completely understand taking a deposit to secure the appointment - perhaps 50% would be more reasonable - but paying in full so far ahead of time does feel quite steep.