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GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Recent visit was ok. My Nurses could have been better organised. On arrival no one was there to greet me despite being told to be there at 7.30 am I wasn’t told no one could come up and wait with you or be present after my procedure. The room for pre theatre and after theatre was far too small for 3 beds to be in it. It was also flat too hot in the room making me feel worse.. Unprepared for someone feeling unwell after the procedure. I did feel very rushed after my procedure despite feeling unwell! The doctor on shift however was very good. Nurses rushing to finish their shift in theatre to hand me over made me feel uneasy. Nurse looking after me rushing me out the door as it was past 8pm. I was worried about leaving as still felt pretty unwel. Overall was not tailored to my needs Surgeon & anaesthetist very good can’t fault them at all. Made me feel very at ease before my procedure.

Loughview Health

General Practice (GP)

This was my first visit to this lovely private GP practice. Lots of parking and ground floor facility was the first tick. Lovely big bright windows another tick creating brightness in what is usually not available in most other medical establishments. No sooner on the door I was greeted with smiles and courtesy from the lovely, friendly receptionists who welcomed me and offered me refreshments. Plenty of books and magazines if I wanted but didn't need them as I was taken at my exact appointment time, another big tick. My GP, Dr Fiona Moore came out to greet me and as I'd completed an online form with my reason for attending she was on the ball with what was required. She was so relaxed and friendly I felt like I'd known her for a long time and I felt at ease answering any questions. Having examined me she knew what the issue was and reassured me. Overall a brilliant experience.

Mr Deepak Komath

Oral & Maxillofacial Surgeon

I began my treatment with Mr Komath over a year ago and recently underwent surgery for my TMJ issues — specifically, a bilateral TMJ intra-articular arthroplasty with a right-side level 3 meniscal plication. I’m incredibly pleased with the entire process from start to now. Although I’m still awaiting the final stages of physiotherapy and splint treatment to restore full mobility, my experience as a patient has been consistently positive. The day of my surgery was, naturally, nerve-racking, but Mr Komath and his team were there every step of the way to answer my questions and talk me through the process. The operation went smoothly despite my case being complex, and my recovery was swift thanks to the guidance and informative follow-ups from his assistant.

Dr Louise Langman

Psychologist

Louise was very patient while I tried to figure out when/how I could fit regular online and in person sessions into my hectic life as a busy mum. Now we’re having regular conversations and I’m finding them hugely beneficial. She is very positive and supportive, encouraging and authoritative, and helps me work towards practical, actionable solutions. More than this she seems to genuinely care, which feels like a really comforting space to open up.

Mr Anil Tailor

Obstetrician & Gynaecologist

I saw Dr Anil in October this year for persistent gynecological issues and a routine overview. He did my ultrasound and referral for hysteroscopy the same day - with my procedure less than 10 days later. I'm very happy with the care and service I've received and will definitely recommend Dr Anil for any gynaecological investigations and procedures. He's got a lovely way of explaining things clearly and I felt safe and supported. Thank you !

Ms Anna Moon

Orthopaedic Surgeon

Firstly, 4 not 5 star for the last question only because there was a lot to take in and my hearing is not so good.Therefore I especially appreciated the follow-up letter. Ms Moon was pleasant, very easy to talk to, professional and extremely thorough, both in her questions and in her examination.At no time did she rush things. I am very much hoping that the subsequent investigations requested will lead to treatment to ease my problems.

Mr Majid Shabbir

Urologist

I had my initial consultation with Mr Majid Shabbir and was genuinely impressed. He took the time to listen carefully and understand my concerns without rushing. He explained everything clearly, pointed me towards the most relevant information, and arranged the necessary further investigations in a very kind and reassuring manner. I left the appointment feeling properly heard and confident about the next steps. Highly recommend him.

Nuffield Health Edinburgh Hospital

Cardiology, Dermatology, + 9 more

I was very nervous about cataract surgery but was instantly put at ease by Dr Tint. He explained the procedure in detail and reassured me I was in safe hands. It was also important to me to get the follow up appointments post op and to get the professional feedback which he provided.. Dr Tint was recommended to me by a family friend and I' am so happy that I went with their recommondations.My experience was first class.

Mr Benjamin Snowden

Obstetrician & Gynaecologist

I attended my follow up appointment for my recent operation on 11th November. Mr Snowden answered my questions thoroughly and we looked at and discussed photographs taken during the procedure which I found really interesting. (He did check with me first if I wanted to see them). His manner and care is exceptional and I’m so grateful to have had him manage my care. I cannot speak highly enough of him.

Dr Fawad Hameed

Respiratory Doctor

I needed to see Dr Fawad Hameed to give me an all clear for an upcoming operation as I have bronchiectasis. He asked lots of questions relating to my problem , and explained clearly about the imaging seen on a CT scan. He was very thorough and I could not if been happier with such marvellous service. I would definitely recommend and would be more than happy to see him again should it ever be necessary.

Mr Rakesh Jayaswal

Ophthalmologist

My right eye had a detachment in the past which left me with astigmatism as well as short sight. Although the operation was difficult and had to be repeated, Rakesh ensured that I knew exactly what the options were and approached the surgery with professionalism and skill. I now have virtually 20/20 vision and can wholly recommend the entire team.

London Bridge Sports Medicine

Sports & Exercise Medicine

I saw Dr Lewis Raiman and he was great. Very welcoming, listening and providing detailed explanation on diagnostic and treatment. I really felt that he is knowledgeable and experienced and felt in great hands. Even as he was doing the scan, he took time to explain to me what I was looking at and where we could see the inflammation. I recommend !

Nuffield Health Chichester Hospital

Dermatology, General Surgery, + 6 more

I had an appointment with Mr Moss today and was really impressed with the care I received. He took the time to explain everything clearly, answer my questions, and reassure me about my recovery. His thorough, professional approach always gives me confidence. I left feeling well looked after and very grateful. Highly recommended.

Well Life Clinic Cobham

Allergy Medicine, Clinical Genetics, + 12 more

I could not recommend Well Life Clinic enough, from the first interaction with staff they were friendly, informative and welcoming. The receptionists go above and beyond to make you feel welcomed from the first minute you step into the clinic, offering you drinks and ensuring you feel comfortable.

Cromwell Hospital

Allergy Medicine, Audiology, + 17 more

Great care, quite busy hospital with very competent staff and consultants. Everyone is helpful, especially when I get lost due to my poor sense of directions indoors. Nice and easy one stop care, no need for multiple appointments due to walk in phlebotomy and x-ray/ ultrasound services.