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Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The surgery itself was great and completed successfully, however, the wait time and ward care was not good. I was phoned around 7pm the evening before my appointment to come in earlier in the morning for the surgery (the first slot at 7.30) but by the time I was called for surgery it was after 2pm. I was given one glass of water to sip at approx 9am which wasn't refilled so by the time I went into surgery I was dehydrated and my vein had collapsed. When returning from surgery I had a reaction to the drugs where blood pressure dropped when sitting up, the nurses wouldn't listen and kept trying to make me stand when I couldn't sit up all the way. It got to the point where my partner had to intervene and speak to the registered nurse. They told me they had to get me out as it was a day surgery (which I understand) but as I physically couldn't sit or stand they ignored what we were saying so they could discharge where it may not have been in my best interests to do so. I ended up staying the night after my partner intervened and the night staff were great and I experienced a significant raise in care.

Reproclinic

Fertility Medicine

I can not speak more highly of the care I received from Reproclinic, in particular or Medical Coordinator, Karin, and Dr Alicia Hernández. Being an international patient, I was concerned about how it was all going to work, given so much of the preparation is done remotely. I need not have worried. Karin's response times to my many (many) emails were always quick and her replies provided the information and reassurances I required. I am please to say that we welcomed our healthy baby boy a couple of weeks ago, following our first IVF cycle with Reproclinic. This was on the back of 15 failed rounds in my home country. The result speaks for itself. Thank you Karin and Dr Alicia. I look forward to seeing you both again when we return to Barcelona for our second child.

medneo

Diagnostics & Testing, Neurology, + 3 more

I was really please with the quality of service at Medneo Great Portlane Street and the speed at which I got my results. The medics seemed very professional and made me feel calm. I wish I'd used the service sooner as before getting a private MRI which I paid for myself I had had a number of physio treatments and exercise plans which may my injury worse due to them not knowing what was actually wrong. They were working blind as it were. And the NHS wouldn't put me on a waiting list for a MRI through them. I got a 3T scan which I believe shows a bit more than a 1.5 scanner which cast me £299. If you can afford it it might be the right choice for you. I would definitely go to these people to have a scan again if I develop another injury.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

When I telephoned to make my appointment - during early afternoon -your receptionist was amazing! So many times since pandemic, in my experience businesses seem to have cut back on providing that so important first line of contact with a person who is friendly, welcoming and listens making intelligent comments and is really helping the caller. This was one if the best experiences I have met with lately - I can't praise the young lady enough - she's a real asset to the Practice. Mark was also amazing - but I've had treatment from his before some years ago so I knew what to expect and wasn't disappointed!

Mr Vladimir Revicky

Obstetrician & Gynaecologist

After suffering the effects of a prolapse for close to two years with no imminent signs of a resolution on the NHS, I opted to visit Mr. Revicky at Ross Hall Clinic, who offered an immediate solution for the medium/long term that was dealt with there and then, ending my pain and discomfort at very minimal cost. Since having the painless procedure carried out, I have suffered no further issues and am now pain-free and sleeping much better. Mr Revicky explained the options to me in a very clear and professional way and I am much indebted to him for his considerable help with my problem.

Skylight Psychiatry

Psychiatry

Overall a good experience except the wait time for the report. The clinicians were professional and friendly. The administration staff were also professional and helpful. The reports are very thorough, clear and professional. The report was over 4 weeks past the date it was expected / had been told. This proved to be extremely stressful. For me it would have been better to advertise a longer wait time and deliver it sooner rather than the other way around. Of course I accept that delays can occur. Overall a good experience and would recommend. Thank you.

Concierge Medical

Coaching, Diagnostics & Testing, + 4 more

Dr Oliver was absolutely wonderful. From the moment he arrived, he was friendly, calm and incredibly reassuring. He took the time to listen properly, explained everything clearly, and made what could have been a stressful situation feel very manageable. The service was impressively quick and efficient, yet never felt rushed. Dr Oliver was compassionate, thorough and genuinely kind, which made a huge difference. It’s rare to feel so well looked after, and I wouldn’t hesitate to recommend him to anyone seeking prompt, professional and caring medical attention.

Mr Niraj Mandal

Ophthalmologist

Mr Niraj Mandal is the consultant ophthalmologist who performed cataract surgery on my left eye. He is an extremely professional and courteous man whose knowledge of his profession surpasses that of many others. His manner toward patients is down-to-earth, and he has a remarkable ability to make a complex procedure sound simple and reassuring. Throughout my journey of improving my vision, I have been thoroughly impressed by his care, expertise, and professionalism. I would highly recommend him to anyone seeking exceptional ophthalmic treatment.

Dr. Moulinath Banerjee

Diabetes & Endocrinology Specialist

Mr Banerjee has provided first class service. He has listened to my concerns , booked in regular tests and face to face consultations. He has gone out of his way to accommodate the times I am able to attend , often seeing me after his clinic has finished . Only consultant who has actually got to the root of my problems after being misdiagnosed for over a year by other professionals. Cannot praise him enough . Excellent!

Ms Florence Rowe

Dietitians

Florence was lovely and gave me space to discuss my concerns. I didn't feel at all rushed. It was far more than just a consultation about what to eat! We discussed stress management, psychological approaches, exercise and also the importance of lifestyle generally. The body composition analysis was interesting to know as well. I am looking forward to my follow up appointment and I will be recommending Florence.

Great Western Hospitals Private Healthcare

Audiology, Breast Surgery, + 16 more

Nurses were all keen to offer care, and talk, which I appreciated, it's easy to get in your own head, and I appreciated the distraction! One thing I would comment on is that there is always a long wait. I was asked to arrive at 8:30am, but I didn't actually have my procedure until 10:30, which gave lots of time to think. A more streamlined appointment process would be helpful

᠎ Jo Soleau

Psychologist

I can't put into words how much meeting Jo changed my life. She is an exceptional clinician and truly amazing at what she does. Jo is a very kind, caring, empathetic therapist and I would recommend her without a doubt to anyone who was struggling. She also has a brilliant sense of humour and always tries to see the light in the most darkest of times which is so important.

Dr. Naila Aslam

General Practitioner

Dr Naila is kind, professional, and truly listens. She is helping me solve a number of ongoing health problems. She takes the time to explain the various options and their pros and cons, and allows me to choose rather than stating I must take a particular course of action. Highly recommended for those wanting to understand their health and take positive action.

Mr Neil Segaren

Orthopaedic Surgeon

Mr Neil Segaren is an exceptional orthopaedic surgeon, attentive, kind, and genuinely compassionate. He takes the time to listen carefully, explains everything clearly, and makes you feel completely at ease throughout the process. His professionalism and warmth truly set him apart, and I felt confident and well cared for at every stage. Highly recommend.

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

I appreciate that I was able to schedule an appointment quickly and that I was not kept waiting when I arrived. The staff have been consistently helpful and friendly by email and in the office. Dr. Miller was also helpful and friendly, as well as clearly knowledgeable in understanding and treating my case. I would definitely recommend Edinburgh GP.

Dr Pablo Jeczmien

Psychiatrist

I appreciate how much Dr Pablo helped and would highly recommend. His appointment felt trusted and safe; my questions would be reassured. He takes time to explain the information thorough and helps to make sure you understand. I enjoyed that he add some humour which helps put you at ease and the environment more comfortable.