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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Mr Tim Bracewell-Milnes

Fertility Medicine, Obstetrician & Gynaecologist

We first saw Dr Tim around 18 months ago for a Fit for Fertility consultation and knew from that point that if we did need to have IVF, we wanted to do it under his care. After months of trying, appropriate investigations and lots of reassurance from Tim, we went ahead with IVF and couldn’t have felt more supported throughout - not just with in-person and video consultations when we needed, but also the quick emails in between for the inevitable, forgotten-to-ask questions. Tim has shown genuine kindness and empathy to us as patients, providing a high degree of personalised care which we are incredibly grateful for. Aside from working with Dr Tim we have had an amazing overall experience at The Lister in Chelsea. The whole team from reception, nursing, accounts, other consultants and sonographers (Kerry in particular) have made what is a stressful few months all the more manageable.

Mr Madhusudhan Nannaparaju

Orthopaedic Surgeon

I recently underwent a total hip replacement surgery performed by Dr Madhusudhan Nannaparaju and I couldn’t be more grateful for the outstanding care and expertise I received. From the initial consultation to post- surgery follow-ups , Mr Nannaparaju demonstrated exceptional professionalism, skill, and compassion. Mr Nannaparaju took the time to explain every detail of the procedure, addressed all my concerns, and ensured I felt fully confident going into surgery. The operation itself was a complete success- my recovery has been smooth, my mobility has greatly improved, and I’m now able to return to activities I hadn’t enjoyed in years! I highly recommend Mr Nannaparaju to anyone considering hip replacement or orthopaedic surgery! He’s not only an exceptional surgeon but also a doctor who truly cares about the well-being of his patients.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

Dr Bivas Biswas

Obstetrician & Gynaecologist

Dr. Bivas Biswas has made me feel safe, heard, and cared for from the moment we first met, all the way through to surgery. His experience and confidence reassure you that you’re in the best hands, and his warm, friendly manner makes you feel instantly comfortable and at ease. The surgery itself went exceptionally well, and my recovery has been smooth and successful thanks to his skill, attention to detail, and ongoing support. I am truly grateful for the outstanding care I received, and I can’t thank Dr. Biswas enough for looking after me.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Was a little confused and concerned with all the last minute changes for surgery, then to be told and left waiting in a room for surgery to then say ur appointment was not the appointment time when u came in on our computer so they did change my appointment time! Other than that surgeon was fantastic brilliant and friendly After Care - as given a bag of meds and a latter and cards for the doctor with no sore dressings for wound area.

Miss Iranthi Meththananda

Obstetrician & Gynaecologist

Went to see Miss Iranthi with some issues that I have been experiencing for a while and she was very attentive, listened to my problem and made me feel at ease. Miss Iranthi talked me through the next steps and gave me leaflets to further my knowledge on what’s next, I thought that was very good as sometimes I tend to forget what had been discussed. Overall a very good appointment today. Thank you.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

This time I had a video/Zoom call with my consultant. I have replied to previous questions according to my previous experiences when being seen face to face.. As always the Cleveland Clinic makes all medical situations as pleasant as possible …every question I had was answered completely and fully in “layman’s” terms.. It is reassuring to be a patient at The Cleveland Clinic.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

Was overnight stay at Ninewells Hospital in Dundee, all staff were very polite and courteous to myself and the other 5 people within the ward during my stay. The team were very attentive to each individuals needs, which made for a pleasant stay. Facilities were clean and if any ‘accidents’ occurred then these were addressed immediately to promote cleanliness in the ward

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

I had a very good experience at iGP Cardiff - it was easy to book a timely appointment, the clinic was clean, light and welcoming and staff welcoming and friendly. The GP I saw was helpful, knowledgeable and very good at taking time to discuss results, weigh up pros and cons of treatment and agree a plan in a very collaborative way. An excellent service!

Dr Arjuna Imbuldeniya

Orthopaedic Surgeon

Dr Imbuldeniya was so welcoming and made sure to understand what had happened to date before suggesting the way forward. He took time to go through the options, how he intended to carry out the procedure and the aftercare. He answered my questions and reassured me on a number of matters. He was professional, friendly and just so kind. Thank you.

Dr Surya Panicker Rajeev

Diabetes & Endocrinology Specialist

Dr Rajeev was so lovely and put my mind at ease, talked me through blood levels she would expect ect. I had bloods taken today to save me driving back over to get them done another time. Dr Rajeev made me feel heard, reading all the notes I had prepared. I was talked through the steps that would be taken ect. Very happy with my appointment

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I had a zoom meeting, so can't really comment on cleanliness or the physical practice. The assessor was amazing, really friendly and took things at my pace. I love the format, ending on a positive after almost 2 hours talking about all the ways I felt like I'm failing at life really made a difference to my outlook the rest of the day.

Mr Minhal Chatoo

Orthopaedic Surgeon

My appointment with Mr Chatoo was good. He was on time and explained how he was going to proceed. The only complaint I have (which I found out later) is that he had my date of birth wrong and made me 3 years older than I am! This probably wasn't his fault as he was most likely given the wrong information!

Mr Andrew Northeast

General Surgeon

Had both legs operated on for varicose veins. Everything explained in great detail. Operation was smooth and explanation of how to manage the period between op and follow up was thorough. Detailed follow up and ultrasound also. Put me at ease and welcomed questions. Very happy with the process and outcome

Perfect Balance Clinic - Richmond

Osteopathy, Physiotherapy

I visited this clinic for ongoing shoulder pain and had a great experience. From the first session, the team was friendly, professional, and took the time to understand what was going on. Everything was explained clearly, and I was given treatment along with some easy exercises to do at home.