Find your trusted Doctor

GenesisCare Surrey

Oncology

My experience at GenesisCare Surrey was amazing. I chose to have private MRLinac radiotherapy for my prostate cancer in order that my treatment would have the minimum impact on my life and I was not disappointed. I was given an initial appointment within a week of getting approval from my health insurance. As my partner and I were travelling from some distance and staying in Guildford during the 11 days it took for my five treatments, the radiographers were very flexible in arranging the dates to suit us. GenesisCare offered to pay taxi fares for us to travel each time, but as the distance was too far we chose to stay and were amazed when they offered to contribute to our hotel bills, The building was modern and purpose built and the reception area was pleasant, bright and the staff friendly with tea, coffee and snacks on tap. Parking was easy and right outside. The MRLinac suite was similarly well done and the radiographers were friendly, helpful and keen to make things as easy as possible. It was nice to be taken into the control room to meet the team rather than them being shut away behind the glass. All of my treatments started on time and the last two appointments were rearranged so we could leave a day early. The whole experience felt more relaxing than attending a normal medical establishment, in fact more like being at a high-tech research institute. There was a follow-up call from a radiographer after we had been at home for a week to check how I was doing. The MRLinac treatment gave me very little in terms of side effects during the treatment or afterwards and meant we able to explore Guildford and the surrounding area when I wasn't having treatment. The whole experience was much preferable to the standard radiotherapy which would have involved 20 treatments over 4 weeks with months of hormone treatment. I felt confident that the use of MRI scans during treatment ensured the radiotherapy was precisely targeted to give the best results and to limit any damage to other organs. It did require me to lie in the machine for 25-40 mins and to ensure my bowels were empty and my bladder was half full at the time which was a bit tricky. The radiographers were very patient in giving me advice and support to help me achieve this although some more advice at the beginning would have been useful. If you have the option to have treatment at GenesisCare then I can thoroughly recommend it.

Mr Pedro Muel-Gonzalez

Ophthalmologist

My lens replacement surgery went extremely well and I wish to thank Mr Muel-Gonzalez and his team for their professionalism, expertise and most of all the care, kindness and attention they gave to me. The experience was marvellous. I would highly recommend Mr Muel-Gonzalez who has made positive, dramatic changes to my life. I am a ‘like to know the detail’ person and once Mr Muel-Gonzalez explained the options, which we discussed at some length, I was clear about the type of lenses I required and the procedure. I knew that Mr Muel-Gonzalez was the right Consultant for the surgery. He filled me with confidence and I trusted him unreservedly. I had surgery on both eyes with three weeks between them. Mr Muel-Gonzalez kept me extremely well informed at each stage - pre, during and post surgery. The staff, facilities and hospitality at The Alexandra Hospital were outstanding. It was 5 star treatment. After 48/72 hours post surgery, my close, intermediate and distance vision were awesome - and this was without wearing spectacles for the first time for over 25 years. Within a few days post surgery, I could read the tiniest writing - even on a toothpaste tube! It may seem a bit odd to mention this I know, but I couldn’t read it wearing glasses. Colours are brighter and images are sharper too. My vision is now 20/20 and I no longer require glasses. My life has totally changed with the expertise and care of Mr Muel-Gonzalez. Thank you from the bottom of my heart.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I recommend Dr Dipa Jayaseelan, a neurologist, without reservation. I saw her very recently for a parasthesia condition which I had wrongly decided might be a symptom of diabetes. She is self-evidently confident, patient, thorough and seemingly more than happy to take whatever time is necessary to answer your questions and provide explanations which are comprehensive and notably lacking in the over-simplification or condescension that is sometimes a feature of advice proffered by specialist medical consultants. She was prepared to offer a view (subject to scans and blood tests) as to the most likely causes of my condition, and carefully explained the nature, consequences and potential treatment for each possibility. I have no doubt that she had many time and other pressures on her, and may well have been tempted to defer the discussion until results had been obtained, but there was not the slightest hint of any of this. She is a credit to the Cleveland Clinic and the medical profession generally. If you need to consult a neurologist, Dr Jayaseelan is without a doubt amongst the best.

Mr Amer Raza

Obstetrician & Gynaecologist

I came to Mr Amer Raza with suspected endometriosis in which I have been going back on forth with various different doctors for 7 years with no official diagnosis or treatment. He listened to all my concerns and took time to explain endometriosis very clearly to me. He later diagnosed me with deep infiltrating endometriosis after an MRI which he also explained the results in great depth. A few months later I had a robotic assisted surgery performed by Mr Amer Raza and two other consultants which I had met with previously and who were also very knowledgeable in endometriosis. After my surgery Mr Raza explained every step of the surgery with a video and how this linked to all my symptoms and pain. My surgery went really well and I am very grateful that I had Mr Amer Raza as my Surgeon.

Dr Vishal Nayak

Cosmetic Doctor

Had the pleasure of attending Dr Nayaks treament centre in Romford and could not be more complementary about the experience. Dont get me wrong the procedure itself, as you can imagine, can be painful at times and is a long day, but the staff from start to finish were exceptional. Dr Nayak made me feel at ease and is ectremely engaging and professional, along with the two ladies i spent the majority of the day with who were fantastic and really listened to my needs and were extremely professional but also made it a calm atmosphere. If anyone is thinking of getting a hair transplant llease look at this centre and you will not be dissapointed - thanks again everyone at My Hair Transplant - Romford

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

The reception was not particularly efficient. I’d paid for the consultation in advance but asked for payment. I did have to pay for blood tests & waited 25 minutes because the receptionist was unable to transfer the amount from the laptop to the card machine. The dryer in the first floor toilet was broken but no hand towels were provided to dry my hands. It was the same exactly a week earlier. I also received numerous text messages & emails most were repetitive & caused confusion as several arrived the same day. The saving grace was thankfully the clinical staff were friendly & efficient.

Dr. Omer Ahmad

Gastroenterologist

I have been in the care of Dr Omer Ahmad for a number of years now and I must to say he is one of, if not the best consultants I have had the pleasure of meeting. Each time I meet him I come away feeling positive. There are some times in life when you need to feel like you are in a safe, knowledgeable and experienced set of hands, and this Dr Omer provides in abundance. From a thorough explanation of the procedure, to witnessing his beady eye hunt down those hard to find colon polyps and finally reassuring you of the findings, the whole experience was excellent!

Mr Amro Hassaan

ENT Surgeon

I cannot praise Mr Hassaan enough. Things didn’t go quite as I, or indeed he had expected, as I had dreadful nosebleed in my appointment. He dealt with it in a calm & professional manner & some lovely nurses sorted me out whilst Mr Hassaan saw his next patient in the hopes my nose stopped long enough for him to numb & cauterise whilst I was there. He did an amazing job & has a lovely sense of humour. Made me feel completely at ease during the hours I was there. He also phoned me today to check on my progress. I cannot recommend him highly enough.

Newmedica Leeds

Ophthalmology

Staff all good, but I had been given inaccurate info before the appt and didn’t wear contact lenses for 2 weeks beforehand altho this was unnecessary as all measurements had already been taken. I then had to wait over an hour to be seen, longer than for the NHS appt. When I mentioned the long wait I was told this was because everyone had wanted a long discussion as they were private appts! Surely this is to be expected and the solution is not to overbook appts. I can’t comment yet on the procedure as haven’t had it yet.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

The Spire is a very clean and well equipt hospital but with limited parking. However, my last trip to the spire hartswood had an hours delay before I was seen, which isnt ideal. My thoughts on this is if Reform get their way and sell off NHS that private sector is no better equipt to deal with volume than NHS. Tjat daid onve seen I was treated by a lovely nurse Marianne who was very caring and jolly which made yhe appointment a very pmeasurable experience.

Dr Gurdeep S Dulay

Rheumatologist

Dr Dulay is a truly excellent Rheumatologist. He was incredibly kind, supportive and clear, he really listened to what I had to say, answered my questions, and I didn’t feel rushed in any way. He is clearly very knowledgable in a wide range of ateas and I would recommend him without hesitation. For reference I visited regarding an hEDS diagnosis. Dr Dulay was a breath of fresh air - validating and helpful. The best experience I’ve had with a consultant.

Private care at the Western Eye Hospital

Ophthalmology

For private treatment it was very disappointing. The overall building and facilities were shabby and rundown. There was no reception or anyone to direct me as where to go. If your Trust is to offer private treatment, it has to be more professional and provide better quality facilities otherwise it is taking money under false pretences. It is not want private treatment should be.

Dr. Laura Blackmore

Gastroenterologist

Without hesitation, I would recommend Dr Laura Blackmore! She is a doctor with enormous knowledge and empathy. During each appointment, she takes her time and explains all the results and the details clearly. It’s evident that she genuinely cares about her patients. Thanks to her professionalism and warm approach, I feel well cared for. Dr Laura Blackmore is a fantastic doctor!

Mr Amgad Nakhla

Orthopaedic Surgeon

Mr Amgad Nakhla was excellent, my partial knee replacement has been a complete success. From my first appointment with Mr Nakhla, I fully trusted him and and immediately felt assured that I was in capable hands. I was very nervous about the operation, however Mr Nakhla listened to my concerns and put me at ease. I will forever be grateful for how he has improved my life.

Bristol Health Hub

General (Internal) Medicine, General Practice (GP), + 3 more

Amazing staff, they went above and beyond to help me when I needed it the most. The doctor was amazing but also the receptionist, she put me at ease when I arrived flustered because I was late. I was expecting them to say they could not see me, but they really helped me even though it was after the start of my appointment. Highly recommended.

HCA Healthcare UK The Wellington Hospital Outpatients

General Practice (GP)

My hospital experience was equally positive. The entire team—nurses, administrative staff, and support personnel—were attentive, compassionate, and highly efficient. I felt well cared for at every stage, from admission to recovery. The environment was clean, organised, and reassuring, which made a challenging time much more comfortable.