Find your trusted Doctor

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Mr Nitesh Patel

ENT Surgeon

I first saw Dr. Patel earlier this year because I had suddenly developed tinnitus. After an MRI came back clear, he diagnosed me with something he called “functional ear syndrome”, suggesting biological, psychological or social changes and vestibular migraine as the probable cause. A few months later, things deteriorated. I began experiencing severe dizziness alongside an amplified tinnitus, so I returned for a follow-up appointment. I explained that my symptoms were getting worse, but I was once again reassured it was “functional ear syndrome” and was told that CBT might help. I left feeling as though my concerns weren’t being properly heard or investigated. Because my symptoms continued to escalate, I sought a second opinion. Further tests have now revealed that I actually have sudden sensorineural hearing loss (SSNHL), a condition that needs timely treatment. My hearing loss is mild to moderate and I am currently undergoing steroid treatment to try to preserve my hearing - a situation that might have been avoided or at least addressed much earlier if my symptoms had been taken more seriously in the first place. This review reflects my personal experience only. I felt dismissed and overlooked at a time when I really needed a clear and thorough medical assessment and I hope that by sharing this, others with similar symptoms are encouraged to advocate for themselves and seek additional input if something doesn’t feel right.

ADHD @ Well Life Clinic

General Practice (GP)

From the moment I walked in, I was genuinely blown away by the presentation of the office. The space was immaculate, modern, and thoughtfully designed to create a calming and welcoming atmosphere, which immediately put me at ease. The staff were exceptionally professional, greeting me with warm smiles and efficient, courteous service, setting a tone of respect and competence from the very beginning. What truly stood out was the profound care and concern shown for my well-being. The doctor took the time to listen intently to my concerns, asked detailed questions to fully understand my condition, and explained everything with clarity and compassion, making me feel genuinely heard and valued. This attention to detail was evident throughout the entire visit; every aspect, from the thorough examination to the clear explanation of the diagnosis and treatment plan, was handled with meticulous care and precision. This experience exemplifies why this practice is an exceptional asset to the NHS, demonstrating how high-quality, patient-centered care can be delivered with excellence and integrity.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

A month ago I had the arthrosamid injection. I had never heard of it and initially I went online to find out how others were treating their oesteoarthritis. I found the Joint Clinic quite quickly and was amazed to read that this injection would last about 3 years rather than 3 months for the NHS cortisol injection. My knee was causing a lot of pain especially when the weather changed. I was unable to walk properly, I couldn't walk up or down stairs. My work involves walking and I really thought I would have to retire because of the pain. From day 2 of the injection, I was beginning to walk without as much pain, about 2 weeks later I wasn't limping or experiencing pain at all. It took about 3 weeks to be able to walk up and down stairs without pain. I no longer need anti inflammatory drugs (that was always hit or miss if they would work). I am very pleased with the outcome at the one month mark and I hope my knee pain is no more for years!

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

It's two days since I had major surgery at St Hugh's hospital in Cleethorpes. I still find my eyes tearing up with gratitude at how well they have cared for me. Their consultants are of the highest calibre. And all the staff on the wards, from nurses through to the kitchen, are a joy to witness. Their happiness at work permeates through every nook and cranny. They have looked after not just my body, but my emotions and my dignity. Major surgery is always stressful, but the aftercare I had at St Hugh's has given me a headstart in my recovery. All credit too, to the wise and judicious management in the background. Only good managers could maintain a team who are so united and happy in their jobs. Thank you, thank you, thank you.

Mr Simon Howard

Physiotherapist

I recently had my final appointment with Simon Howard following my recovery from a ruptured Achilles tendon. Sinon has been so motivated, passionate and driven in helping me return to competitive badminton. I couldn’t have wished for a better physiotherapist to get me through this injury, and the number of times simon has helped me through both physical and mentally tough spots in my recovery have been invaluable. Later on in my treatment I still had some issues with nervous “dead spots” around my surgical site, and I was very helpfully introduced to acupuncture, which I believe had a big physical and psychological impact in recovering sensation around my ankle and Achilles tendon. Thank you Simon!

Mr Aloysius Okeke

Urologist

I recently had a procedure under the care of Dr Okeke. From the very first appointment, he was very professional and caring towards my symptoms and immediately knew what I needed. He explained everything clearly and reassured me when I was nervous. On the day of the operation, he visited me in my ward before operating to ensure I was feeling ok. His calm, professional and caring approach made me feel like I was in the best hands possible, which helped me to relax. 6 weeks on from my op, everything has healed really well and I’m delighted with the result. I can finally live without the symptoms I experienced before and feel very grateful for the care I received. Thank you Dr Okeke!

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

I reached out to TCM after I was told that I had a very low AMH and AFC and that I would likely go through early menopause. This caused me a lot of stress as I had always had regular periods and had never considered that I may have fertility troubles. Prof Au talked me through my results and educated me on AMH as a poor predictor for menopause. He advised me that I would need further bloods to fully assess my fertility and I was able to request them from my GP. Following this he reviewed my bloods with me again, without charge, and advised me that everything was normal and I did not need to be seen at TCM. I am very grateful for all the help, support and education. Thank you!

Mr Andrew Renwick

General Surgeon

I recently had robotic laparoscopic cholecystectomy at Ross Hall hospital. My surgery went very smoothly with a very quick uneventful recovery. I was home the same day, and back to work in less than 3 weeks. Having robotic surgery meant I required minimal pain relief post op, and I felt great. Mr Renwick as excellent at explaining exactly what the procedure involved, post op complications, where my scars would be so I knew exactly what I was expecting. After surgery he explained in depth how the surgery went, and followed up with pathology report at my 6 week review. All in all an excellent consultant and I felt safe allowing him to carry out my procedure

OCL Vision Elstree

Cosmetic (Aesthetic) Medicine, Ophthalmology

I am so happy with my experience, as you know I was very concerned as my mother had a bad experience, but I received the most absolute best experience with you, Masara, From the moment I walked in, the staff were super friendly and made me feel at ease. You are an amazing eye surgeon – incredible skills, you explained everything clearly, and made me feel super comfortable throughout the whole process. Your attention to detail and care is second to none. The facilities at OCL Vision are also top quality, and the whole team made sure I was looked after. I couldn't recommend Dr. Masara Laginaf and OCL Vision more! 😊 Thank you so much for your care!

Mr James Langdon

Orthopaedic Surgeon

Very good initial consultation and diagnosis with clear explanations of my back and hip issues and prognosis. James suggested injection therapy to block the nerve and reduce inflammation. I went forward with the procedure with great help from James’ secretary and office who organized all the arrangements and made it easy. The procedure went well and I am very happy with the results, and my back and leg pain has been cured with no issues 6 weeks afterwards. Overall a great experience and you are in good hand with James and his team. Thankyou!

HealthMatters Group

Coaching, General Practice (GP) (Video Consultation), + 7 more

Here’s an improved, polished version of your review—warm, clear, and professional: ⸻ I’ve had the pleasure of benefiting from Sue’s expertise on several occasions over the past couple of years, seeking her guidance on nutrition, supplements, and overall wellbeing. She is incredibly supportive, deeply knowledgeable, and genuinely passionate about the work she does. My blood test results were analysed quickly and thoroughly, and she provided a personalised plan tailored with real care and precision. I can’t recommend her highly enough.

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

Very good overall. Minor gripes only would be the limited parking, limited capacity in waiting areas and that some seating is too low to meet the needs of hip / knee patients . The roll out of the new call centre facility makes for a patchy experience at times and it’s concerning that online accounts fail to show all patient appointments - even with the consultants - which may lead to confusion and potential missed appointments. Work in progress and will surely iron out in time.

Dr Rapti Mediwake

Rheumatologist

We were delighted to host Dr. Rapti Mediwake at PRAX Physio for a CPD session on neck assessment and rheumatology-related presentations. Her teaching was clear, insightful, and highly relevant to our clinical practice. She explained complex concepts with ease and encouraged meaningful discussion within our team. We truly appreciate the time and expertise she shared with us. A valuable learning experience for the entire PRAX Physio team.

Mrs Vidya Thakur

Obstetrician & Gynaecologist

Mrs Thakur was incredibly understand and supportive to me in a time where i feel like I havent been heard by the NHS. Not only did she listen to my symptoms, discuss my options and explain potential solutions - she also just was a listening ear, took my experience seriously and did her best to help me with next steps. I highly reccommend her and walked away from my consultation feeling so much lighter and with hope! Thankyou.

Professor Christopher P Gale

Cardiologist

I found Prof Gale listened very well and responded carefully, respectfully and was clearly extremely well informed. A reassuring combination of being both an academic professor and a patient facing specialist, who took the time to explain my situation and ensure that I understood everything about my condition. I have felt cared for and supported through a very concerning time.