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Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Mr Winston Kim

Orthopaedic Surgeon

After enduring increasing pain in my left knee over a period of 15+ months with associated sleep deprivation I consulted Mr Winston Kim, who, after investigation, confirmed that the issue was more than likely with my badly arthritic left hip, which could impact the knee with resultant pain. I consequently had a full left hip replacement carried out by Mr Kim at the beginning of August. The pre and post operative process was very well organised and the surgery was undertaken extremely professionally. Mr Kim was very empathetic and understanding, explaining what would happen during and after surgery. He rang my family as soon as I was in recovery to reassure them that all had gone well. I was encouraged to stand up out of bed in the evening following surgery and was discharged with very little pain after only two nights in hospital. Five months after surgery, with support from the physiotherapy team, I am now able to walk without any mobility aids. I am extremely grateful to Mr Kim for resolving my issue and for his reassurance and guidance during post operative reviews. I would highly recommend Mr Kim and his team.

Mr Colin Holton

Orthopaedic Surgeon

Couldn’t fault Mr Holton, from the first consultation he really listened which I hadn’t had with other consultants in the past. Mr Holton also made me feel reassured throughout giving me the least invasive options first before surgery. As a young adult I have struggled to find a diagnosis and within the first consultation Mr Holton knew what my condition was and how to resolve it. I have had the surgery and have my life back as a result! First follow up he checked me over again and answered all questions I had especially about my recovery. I couldn’t fault the care and support that I had received and will forever be grateful. I would highly recommend Mr Holton especially for young adults who had struggled to find a consultant who isn’t afraid to operate if it is necessary.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The waiting area had few chairs and not enough for the people waiting. The people around there that gave me paperwork and told me where to wait, were polite and helpful. The appointment with the consultant was really distressing, I couldn't ask questions and didn't discussed with me the plan, just set up steps without getting me involved on her treatment plan. This experience was very negative from what I expected when you go to a professional asking for advice and reviewing if your body is working well. The consultant is not on the list from next step: dr Anastasia Goumenou, gynecologist

Mr David Bell

Neurosurgeon

Mr. Bell performed a micro discectomy after I had suffered chronic pain for a significant time. At a consultation prior to the procedure, he gave a clear and helpful explanation of what would happen and how I was likely to feel post op. Due to the nature of the procedure, I was pain free almost immediately. I would not hesitate to recommend Mr. Bell, whose professionalism and obvious experience inspires confidence. He is also friendly and approachable and genuinely interested in his patients. The care I received at HCA London Bridge Hospital was also second to none.

Mr David O'Reilly

General Surgeon

At my recent visit, I felt very looked after, made totally at ease and comfortable. My surgeon Mr David O’Reilly was absolutely brilliant talked me through everything what could happen, the procedure and didn’t leave no details out which made me calm and confident I was in safe hands. My surgeon came to see me before the operation checked I was ok and also came to see me after the operation which I was very grateful for as he talked me through everything that he had done. I would 100% recommend him to anyone needing the surgery I had done.

London Skin Clinic

Cosmetic (Aesthetic) Medicine, Dermatology

Hugest thanks to Dr Onur Gilleard for removing the cyst like lump on my face - he is an incredible highly skilled Plastic surgeon - the procedure was pain free, very quick and I couldn't believe how neat and small the incision and stitches were which are healing beautifully. It was only a week ago however I have absolutely no doubt that there will be minimal scarring due to his expertise. Dr Gilleard and the nurse were incredibly kind and caring and totally put me at ease. Would totally recommend to anyone.

HCA Healthcare UK London Bridge Hospital

Diagnostics & Testing, Haematology, + 11 more

Dr Georgiou was extremely kind and generous with his time, despite this being a second-opinion consultation. My uncle was diagnosed with advanced, stage IV malignancy, and Dr Georgiou approached the case with seriousness and care, without being dismissive or overlooking treatment options. He supported the appropriate treatment plan, and after four cycles my uncle is doing remarkably well. His clear explanations and compassionate attitude gave our family reassurance and confidence at a very difficult time.

Mr Onur Gilleard

Plastic Surgeon

Hugest thanks to Dr Onur Gilleard for removing the cyst like lump on my face - he is an incredible highly skilled surgeon - the procedure was pain free, very quick and I couldn't believe how neat and small the incision and stitches were which are healing beautifully. It was only a week ago however I have absolutely no doubt that there will be minimal scarring due to his expertise. Dr Gilleard and the nurse were incredibly kind and caring and totally put me at ease. Would very much recommend to anyone.

Professor Vaibhav Modgil

Urologist

Mr Modgil was absolutely fantastic. His experience allowed us to clearly understand the situation and get straight to the point, which meant we were able to proceed with the treatment we needed very quickly. Despite challenging circumstances, his expertise and calm, reassuring approach contributed to a successful procedure. Mr Modgil is clearly a world class surgeon and a leading expert in MicroTESE. We are very glad that we chose the best. Thank you very much for everything.

Castle Craig Hospital

Psychiatry, Psychotherapy

The combination of therapies under one roof is Castle Craig's strong point and a great team of staff, all really friendly and helpful. I was here for six weeks and the intensive therapy schedule has been extremely beneficial for me. Family therapy was helpful and I'm working hard to mend the relationships in my family. The fitness sessions were a highlight, the staff got me moving and thinking about healthy living after years of alcohol abuse.

Mr Stelios Myriknas

Obstetrician & Gynaecologist

We had an excellent experience with Dr Myriknas at West Middlesex Hospital during my first pregnancy. We had some worries about potential low birth weight but Dr Myriknas was very reassuring and made us feel at ease. I did not feel pressured into making any decisions regarding my birth plan and always felt respected and truly taken care of. We would wholeheartedly recommend him to any patient seeking quality care in their pregnancy.

Quality Dental : Worthing

Dentistry

Disappointed I had to wait 20 minutes for an appointment first thing in the morning, however everything else was positive. Waiting area and treatment room were both tidy and clean. Staff were friendly and professional. Some additional work required and dentist took me through options for treatment and resulting cost. Dental work was very good and pain free(!). Payment all completed to my satisfaction. Overall, a positive experience

Sarum Urology

Urology

I had the Aquablation surgery under Mr Brewin at New Hall. I spent a long time researching surgeons who perform this procedure and I am very pleased I chose Mr Brewin. I live a very long way from Salisbury but it was worth the journey. I am extremely pleased with the outcome. My only regret is that I wish I'd had the treatment earlier. Mr Brewin is down to earth charming and Knowledgeable and I would highly recommend.

Cambridge Heart Clinic

Cardiology

I arrived on time and the receptionist was in situ. As a private patient self funding I went through the paper work and had to wait only a couple of minutes before I was taken through for the Echocardiogram. The same sonographer had carried out the procedure the year before and she was so welcoming which immediately put me at ease. She was efficient and professional and I had every confidence in her.

Dr Carla Plymen

Cardiologist

It was lovely to see Carla again today. This lovely lady saw me through me through the Giant Cell Diagnosis 5 years ago …and has kept me going since. She is always there for me….and today she was very concerned and supportive in every way to my medical concerns. She is a true professional and so caring….i have total faith that with her behind me I will keep going.