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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

VISIO Health

Ophthalmology

I recently had cataract surgery on both eyes at Vision Health, and the experience was outstanding. Having previously undergone LASIK, I was initially concerned about how this might affect the procedure, but the team addressed all my questions and tailored the treatment perfectly. The surgery itself was quick, painless, and carried out with exceptional precision. I opted for EDOF toric lenses, which have made a remarkable difference to my vision—providing excellent clarity and reducing my dependence on glasses. Recovery was smooth and well-managed, with minimal discomfort. The team provided clear instructions and regular follow-ups, and within a few days, I noticed a significant improvement in my vision. Now I can enjoy sharp, vibrant sight without the hassle of glasses. Special thanks to Ranjit Sandhu, whose professionalism and expertise ensured everything went perfectly. The entire staff was incredibly helpful, attentive, and reassuring, making me feel comfortable and supported at every stage. I’m truly grateful for the outstanding care provided. Highly recommended!

Mr Murali Krishnan

Orthopaedic Surgeon

I Attended spire Washington 15th November to recieve total left hip replacement surgery from Dr Krishnan’s team. My experience from my first consultation to final discharge was superb. Having never been in hospital before, Everything was fully explained, and I was put totally at ease. The actual surgery went perfectly, the anethatists were brilliant and I felt no pain and slept through the operation which went very well. My Post operative care was first class, everyone involved in my care was excellent, and I was discharged the following day after some PT. My recovery from Surgery has been way better than expected, I was walking unaided after 9 days and by 4 weeks I was able to walk several miles, the incision has healed well and the scar is quite neat . This surgery has been life changing as I was struggling with mobility and pain from osteoarthritis, and now I’m back to normal and able to do all of the things I could before I developed the complaint. I can’t thank Dr Krishnan and his team enough and I would thoroughly recommend him without any reservation.

Mr Stelios Myriknas

Obstetrician & Gynaecologist

From the very first interaction through to my C-section and beyond, the level of care, compassion, and professionalism I received was truly exceptional. He stepped in to perform my C-section at short notice, and from that moment I felt completely safe, listened to, and reassured. What sets him apart is not just his clinical expertise — which was faultless — but his genuine kindness and calm presence. He took the time to explain everything clearly, answered every question without rushing, and treated me with such warmth and respect at a time when emotions and anxiety can run high. Having worked alongside many healthcare professionals over the years, I can honestly say I have never encountered someone so caring, attentive, and patient-centred. He made what could have been a frightening experience feel calm, controlled, and positive. I am incredibly grateful for the care I received and would recommend him without hesitation to anyone looking for an outstanding consultant who truly goes above and beyond.

Dr Emma Devereux

Paediatrician

I had my just under 3 year old toddler meet Dr Devereux last week at the end of my tether, as I was not getting the answers from other health care avenues with regards to my daughter's gradual deteriorating health. Dr Devereaux went above and beyond to carry out an extensive assessment and came to the conclusion my daughter needed to go A&E. The professionalism, care and empathy I witnessed was beyond par, and it was thanks to the time and patience of the Dr, we were able to save my daughter from an existing brain tumour (unbeknown to us) from taking over. We are forever grateful to Dr Devereux and highly recommend this Dr to all.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

When I was recommended the Life Plus infusion I was shown a price list of 280 for members & 310 for non members & I agreed to proceed . When I paid I was charged 350 and told the price list I had been shown was an old one . The manager offered me £80 credit on any further treatment. Upon reflection I feel I should have been given the £40 reduction today . I also had to endure a neighbour listening to her phone message on loud speaker, when I asked her to use headphones she moved but proceeded to use her phone more quietly which was ok but not great .

Mr Farrukh Gillani

Orthopaedic Surgeon

I had an appointment today to look at options for my knee. Doctor Gillani, was informative, professional and he listened to my issues and concerns. He offered constructive advice and I felt we came to the right decision after thoughtfully looking at all the options available. Moving forward I feel very confident that I am in capable and professional hands. From my first meeting of Doctor Gillani I would say he has excellent communication skills.

Ms Elinor Warner

ENT Surgeon

I am extremely pleased with the professionalism and care I received at every appointment. Dr. E. Warner is respectful, compassionate, and truly puts her heart into everything she does. I can genuinely feel that she loves treating patients and is dedicated to doing everything necessary for patient care. I feel very blessed to have had her as my surgeon and am grateful for the excellent care she provided throughout my treatment.

Mr Henry Ferguson

General Surgeon

Mr Ferguson got me in on same day for a colonoscopy (I think it is called) He kept going until he had done everthing required. He explained everything to me and made me feel fully at ease. He came to see me after and explained everything. With Mr Ferguson I was in and out the same day. When I had it done at the NHS I was in hospital a week. His Secretary Charlotte is also excellant. The make a good team!!

Mr Steve Hayes

ENT Surgeon

Mr Hayes was wonderful. He was knowledgeable about an unusual condition, very kind and comforting during an uncomfortable procedure, and organised an MRI very quickly. Clean and comfortable hospital with really friendly staff. Highly recommend and wouldn’t hesitate to return. Prefer it to Sarum Road, much nicer experience, above and beyond.

Dr. Kunal Gadhvi

Ophthalmologist

A very well set up clinic with excellent staff who made you feel welcome and went out of their way to explain every step of the procedure that set my mind at ease. My brother is due for a procedure at the clinic early next year and I was able to put his mind at ease. A big thank you to all the staff for taking care of me.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

I’m so happy I have come to Abbington House the support is amazing Everyone is so kind and caring. Mixed feelings going back home I but I know I have the support put in place to get through my next journey Many Thanks

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

The team at Fitzrovia are wonderful. They are knowledgeable, friendly and caring and work seamlessly across the hospital. A special shout out to the team on shift in 19th December 2025. You're awesome!

Well Life Clinic Cobham

Allergy Medicine, Clinical Genetics, + 12 more

Excellent. Very efficient. Detailed referral letter to hospital On previous visit also looked after very well doc actually contacted registrar in hospital which allowed a quick assessment

Spire Thames Valley Hospital

Breast Surgery, Cardiology, + 14 more

The staff at Spire Thames Valley Hospital were highly professional and patient focussed, from assistance with appointment bookings, to care in the hospital during procedure.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

Fantastic consultation today. Listened and responded to my concerns. Dr Clarke even spoke to my GP to organise an emergency ultrasound at ESH A faultless service. Thank you