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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment with the specialist gastroenterologist and blood test, reception, bookings etc was fine, no wait, quick, efficient and friendly. All very good. The MRI was another story. I have shared my feedback with the experience team. See below. How are your staff performing procedures on patients trained? The team I was handed over looked more like students under training with no supervision, it was scary to be left alone with them for an MRI. Are you cutting costs so that no doctors are available on the day of my procedure? I have been better taken care of by the NHS ! I have just had the worst experience for what should have been a simple MRI procedure. The team I was handed to were unable to find a suitable vein to perform the dye injection. They tried several times, I asked to call someone else to try, the man who arrived didn't manage either and it was even more painful, they ended up harming both my arms. There were no doctors available. I insisted to see one. They said we could maybe do the MRI without the dye solution injected in my arms. They asked me what I wanted to do?! I replied I was not a doctor and the decision was not with me as I have no idea what it involves. Finally after waiting for over 20mins in a freezing room, with just a light layer to cover me, a doctor arrived. He said we shouldn't do an MRI without injecting the dye solution. Eventually he managed to do the needle procedure very well and easily and it was not painful at all. He left straight after. The MRI happened but no explanation was given to me by the team, who looked more like "in learning students with no supervision", I just prayed they actually knew what they were doing but I was very doubtful... no feedback on how it went, how long left during the MRI, when the results would be coming etc. I had MRIs with HCA in the past, a totally different experience. Doctors seem to be good at Cleveland but the staff I met yesterday was undertrained and there is obviously a management / administration problem. NHS does better on some instances. We pay a fortune for these types of clinics, this is shocking. I will never trust this place for any further procedures handling my health and body.

Dr Vishal Mehta

Paediatrician

Booked private appointment with Beneden/BUPA insurance for my 10 year old son who's tics and twitches have exacerbated recently and our Optician & a Paediatric Nurse recommended he have further investigations. We wanted him to be checked out quickly as we were very worried with a couple of other health symptoms too. Quick claim process with Beneden Healthcare of whom Dr Mehta was listed as one of our closest Paediatric Nuerologist. Read up his bio on website and reviews of being an expert with tics and tourettes so booked an appointment directly with Spire bookings team. Dr Mehta was thorough and asked lots of questions and gave a thorough exam. He was very good with our 10 year old son who also has ADHD and struggles in unknown surroundings. The only part of the process that wasn't a good service was the call centre booking two initial appointments that were then changed. Once the Children's Services Manager took over the booking in-house at Hull Spire it was fine. From first point of contact 18.11.25 to first appointment on 02.12.25 was much quicker than waiting for NHS appointment as we were and school were very concerned by the very sudden change in his tics.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

Highly Recommend Dr. Katherine & The Real You Clinic I’ve been going to Dr. Katherine at The Real You Clinic for my skin and aesthetic treatments, and honestly, the experience is exceptional every single time. Her Botox results are the best I’ve ever had — subtle, natural and beautifully lifted. She also does the most amazing Profhilo treatments that genuinely transform the skin, leaving it glowing, hydrated and fresh. And her “peel-no-peel” skin peel is incredible… you walk out brighter without any downtime. What really sets Dr. Katherine apart is the way she treats you as a person, not just a quick appointment. She’s incredibly kind, attentive and genuinely takes the time to get to know you - your lifestyle, concerns, medical history and what you’re hoping to achieve. Nothing is rushed. She makes sure everything is safe, suitable and tailored specifically to you. The clinic itself is spotless immaculate hygiene, professional, calm and welcoming. You always feel in safe hands from the moment you walk in. Couldn’t recommend her and the clinic enough. Truly an amazing doctor and an amazing practice.

Spire London East Hospital

Cosmetic (Aesthetic) Medicine, Dermatology, + 21 more

Here is a polished, clearer version of your text: ⸻ Firstly, I would like to thank Dr. Jagwant Singh. I broke my collarbone four years ago and had a titanium plate fitted at Whipps Cross Hospital. Since that operation, my shoulder had been in constant pain. After numerous hospital visits and rounds of physiotherapy, I was repeatedly told there was nothing wrong and that I would simply have to live with it. I was then recommended to Dr. Jagwant Singh, and from my very first appointment he recognised that something wasn’t right. He immediately sent me for an MRI scan, which revealed a bicep tear and a labral tear. He arranged the necessary surgery and successfully repaired my shoulder. I cannot thank Dr. Jagwant Singh enough. I’m now eight weeks post-op, the pain has almost completely gone, and my movement has nearly returned. From the first visit, Dr. Singh explained everything clearly, never rushed, and always took the time to answer all my questions.

Dr. Andrew Badcock

Paediatrician

We recently visited Dr Andrew at the Bristol Paediatric Clinic for support with our son, who had been struggling with eating and transitioning to solid foods. From the beginning, the experience was extremely positive. Dr Andrew was not only knowledgeable but also very clear and straightforward in his approach, which made us feel confident and well supported. He took the time to understand our son’s specific challenges and provided practical, actionable guidance that immediately made a difference. His explanations were easy to follow, and the advice he shared was both realistic and tailored to our situation. We left the appointment feeling reassured, empowered, and finally on the right track.

Dr. Arindam Das

Paediatrician

Dr Das and his team have been looking after my daughter for over six years. The service they provide has made a huge difference to our lives and has greatly helped my daughter manage the symptoms of her IBS. Dr Das is an asset to any team; he is kind, caring, and always has a smile on his face. His warm energy helped my daughter feel at ease during every appointment, despite the challenges she faces due to her neurodiversity. He always spoke directly to her rather than to me, and he truly listened. Over the years he has explored a range of options to help manage her symptoms, and nothing has ever been too much trouble. We are incredibly grateful for his continued care and support.

Dr Ehtasham Ahmad

Diabetes & Endocrinology Specialist

I recently visited Dr Ahmad at Melton Hospital for a scheduled Fiabetic appointment after a referral from my local GP surgery. Dr Ahmad is a great asset to Melton's Diabetic popularion. He is polite, encouraging and extremely knowledgeable. Dr Ahmad and his team are professional, courteous and very well connected with colleagues in the Diabetes and Nephrology departments at Leicester General Hospital. With Dr Ahmad's supervision and dedication i am now living with my Diabetes within 'normal' parameters which is a huge bonus. I am very grateful for the first class care shown to me so far by Dr. Ahmad.

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

All staff, including the doctor we saw, we're very friendly, made us feel at ease, and the procedure appears to have been carried out smoothly. The only thing I'd fault is the communication before the appointment, particularly the emails. They include a misleading price, the suggestion that a follow-up would not be required (when we understand that is completely normal) and we'd understood that we could/should be in the room when the procedure was taking place, which was then quite strongly advised against.

Dr.Online

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Just needed a referral for an overseas routine scan and I achieved what I needed. NHS in their wisdom won't provide scans for those with a strong family history indicator which is fine but utterly absurd not to provide a referral just because a CT machine (superior to most in the UK) is located overseas. These scans can be life savers and it's useful that this provider can fulfil the common sense role that the NHS abdicates responsibility on.

Professor Neil Ruparelia

Cardiologist

My overall experience at the Berkshire Clinic was really good. Professor Ruparelia really put my mind at rest; from my first initial consultation, as well as my final appointment. He explained all of my symptoms to me, and made them easy to understand, in a professional and kind manner. I would have no hesitation in recommending Professor Ruparelia to anyone that may have any Cardiovascular concerns with their health. Thank you.

London Bridge Sports Medicine

Sports & Exercise Medicine

My appointment with Dr Seth was very good I have been under his care for a number of years and he is always professional and personable. He explains all that is needed and takes time to answer your concerns and questions. He is always determined to find the right solution and in terms of procedures he is gentle and make sure that you are comfortable and understand what is taking place would highly recommend him.

VB Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology, + 1 more

As always I had an excellent experience today at VB Aesthetics from start to finish. The clinic is beautiful,, welcoming, and the team are professional, warm and friendly. Having had a bad experience elsewhere, I wouldn’t go anywhere else and have been going to VB Aesthetic for many years now. . Nurse Vicky always takes her time to listen to me and the results are natural and subtle.. I highly recommended!

Mr Alastair Stuart

Ophthalmologist

Allister was very good at making me feel settled about the operation and giving me all the information I need. The operation went very quick. It was done within about eight minutes so I was very happy with the results. Eyesight took a little while to settle in which was a bit nerve racking, but after my follow-up appointment, I felt a lot happier with the reassurance I got after

Dr David Eccleston

Cosmetic Doctor, General Practitioner

Dr David has given me sage advice and medication for an issue troubling my mind for a couple of months and it has led to significant improvements over this short time. Perhaps a longer standing issue than I’d recognised I now feel his knowledge of me and expertise has set me off on a more positive footing for the future. Top notch service with good humour and understanding.

Mr Felipe E Dhawahir-Scala

Ophthalmologist

All staff involved in my care were courteous, friendly yet professional. This made what could have been a traumatic experience into what was the best it could be which put me at ease. The procedure was spectacularly successful, with excellent vision restored to the affected eye. I thanked everyone involved at the time, but would like to thank them all again here. .

HCA Healthcare UK London Bridge Hospital

Diagnostics & Testing, Haematology, + 11 more

I was extremely impressed and satisfied with the overall care and treatment I received at LBH. The surgeon was magnificent and so was the nursing staff. I was well cared for from the reception and portering service to the whole clinical team to catering. It was a wonderful experience and I would certainly recommend having treatment at London Bridge Hospital.