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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

During my recent experience at Cleveland Clinic London, I was under the care of Professor James Teo and Dr. Dipesh Patel for my diagnosis of myelitis. I’d like to share a review of the care, diagnosis, and treatment I received during my short inpatient stay and subsequent outpatient follow-up. Diagnosis: The professionalism and expertise of both Professor Teo and Dr. Patel were evident. They took the time to thoroughly review my medical history, listen attentively to my symptoms, and conduct a series of comprehensive tests. The diagnostic process was meticulous, involving advanced imaging and laboratory analyses, all explained clearly, which left me feeling confident about my care. I was admitted as an inpatient for a couple of days, and my stay was exceptionally comfortable and reassuring. The modern hospital environment and top-notch facilities contributed to a positive experience. The nursing staff was attentive and highly trained, providing outstanding care around the clock. I appreciated their responsiveness to my needs, ensuring I felt comfortable during my brief stay. Daily visits from Professor Teo and Dr. Patel allowed me to discuss my progress and any concerns I had, reinforcing my sense of being valued and cared for. Following my inpatient stay I transitioned smoothly into outpatient care. My follow-up appointments have been invaluable, with thorough evaluations of my ongoing recovery. The clinic’s proactive communication, including test results, appointment reminders and prompt responses to my queries, has greatly supported my journey. They also provided me with educational resources to help manage my condition effectively. In conclusion, my experience at Cleveland Clinic London, particularly under the care of Professor Teo and Dr. Patel, has been exemplary. Their dedication to providing personalized and compassionate care, paired with their expertise, has made a significant difference in my ongoing recovery journey. I highly recommend this facility to anyone seeking exceptional medical care. The quality of diagnosis, treatment, and continued support truly sets Cleveland Clinic London apart.

Dr Kasia Owczarczyk

Oncologist

I cannot speak highly enough of Dr Kasia. From the very first interaction, she was exceptionally kind, considerate, and empathetic. She spent nearly an hour with me on a call, which in itself was remarkable, especially compared with many private consultations where time can feel extremely limited. I never once felt rushed. What stood out most was the depth of her preparation and attention to detail. She had clearly reviewed my entire medical history thoroughly and in far more depth than any clinician I have seen previously. Her knowledge of oncology is outstanding, but what really impressed me was her ability to integrate this with a broader understanding of complex medical issues and explain everything clearly and logically. Her manner and tone were incredibly reassuring, and she demonstrated genuine sympathy and care throughout. She ensured no detail was overlooked and went above and beyond in liaising with other departments and specialists to make sure every aspect of my case was considered properly. For the first time in a long time, I felt that someone was truly in control of my care. She explained not only the current situation but also the possible future pathways, likelihoods, and risks in a way that finally made sense. Until this consultation, I had felt very much in the dark and extremely anxious due to conflicting or unclear information from other providers. After speaking with Dr Kasia, I felt informed, empowered, and significantly less anxious. I now feel completely reassured that I am in the best possible hands and that my care is being managed thoroughly and thoughtfully. I was also extremely impressed with her secretary, who is wonderfully responsive, accurate, and friendly. Queries were answered incredibly quickly, and I was able to speak to Dr Kasia on the very same day I raised the request, which was quite extraordinary. This has been, without question, the best medical experience I have ever had. I feel confident, supported, and optimistic moving forward, knowing I am under the care of such an outstanding doctor and team.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

We decided to visit them after reading their positive reviews and wanted to give it a try. After reviewing my test results, they recommended a three-month course of treatment. The instructions and cooking process were clear and easy to follow. After completing the three months of treatment, I went for another test and was delighted to learn that my FSH levels had gone down, which felt unbelievable and made us extremely happy. That said, I would have liked to learn more about my TCM diagnosis and what it meant, as this was not really explained to me. This was a bit disappointing, as I was genuinely interested—especially considering the cost of the consultations. Communication and transparency could have been better in this regard. However, Professor Au did call us to reassure us whenever he felt it was needed, which we appreciated. I would recommend them to anyone who is struggling with fertility and looking for support.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was made to wait 6 months for my cataract operations because I had a cardioversion. This is a short sedation rather than a general anaesthetic. I have been given no clinical explanations for this. I am in perfect health despite my age. I understand that a normal waiting time at other hospitals is 6 weeks with good recovery after a major operation. I suspect there are no clinical reasons, just a bureaucratic hesitation to take the slightest risk. I wonder how many patients discover that “Well soon” should be retitled “Well sometime”. Your bureaucratic incompetence is illustrated by your list of specialists which does not include the name of my surgeon, your lead ophthalmologist Dr Marzena Raszewska. It is her recorded ability that persuaded me to wait the 6 months rather than seek an alternative.

Loughview Health

General Practice (GP)

After not getting an appointment with our GP I decided to book an appointment late on in the afternoon when I became concerned with my child. I was able to book online with ease and had the appointment for 35 minutes later. The staff were welcoming and it wasn’t long in the waiting room before we were seen. Fiona made my child and myself feel at ease and did a thorough check. She even offered a follow up MOT check the next day which left me very reassured. This is the third time I’ve used the clinic and would recommend to anyone needing piece of mind when they can’t access their own GP unfortunately..

Mr Jonathan McFarlane

Urologist

My follow-up consultation went perfectly. I described some of the symptoms I had experienced following my operation, and how pleased I was with progress so far. Mr McFarlane explained clearly what might happen during the next 6 months, and also that the tests on my tissue eliminated any doubts I might have had about cancer. He made it very clear that I could contact him (or my GP) if there were any changes to my progress. I left the Bath Clinic feeling very reassured that I had been in safe hands throughout.

Mr Ruwan Fernando

Obstetrician & Gynaecologist

I went in to see Mr Fernando having had referral. He listened to my concerns, had read the notes of my tests and perfomed a pelvic exam and tests. He was friendly, not arrogant, very knowledgeable and put me at ease. I am confident in his professionalism and abilities whivh far exceed NHS and other private consultant I had seen outside of London. Would recommend.

Ms Patricia M. Ortega

General Surgeon

I can not thank everyone enough for!!!! What a sweet team, every single professional look after me with dignity, respect and care. I’m just speechless how well behaved and mannered everyone was. Massive Thank You to the whole team who looked after me and gave me a chance for better future!

Mr John Ferris

Ophthalmologist

Truthfully I wasn’t looking forward to someone poking me in the eye. But actually it was very easy and no.t unpleasant. Mr Ferris was clear about what was happening and the Tetbury Hospital staff were wonderful. I wish all hospital visits could be as quick and pleasant as this was.

Mr Paolo Consigliere

Orthopaedic Surgeon

Mr Consigliere was professional and knowledgeable. His recommendation for my injury was an injection to which he was very patient during the procedure even though I’m terrified of needles and explained the procedure well. Would recommend Mr Consigliere.

Mr Nick Sheppard

Plastic Surgeon

I recently underwent surgery for Dupuytren’s contracture, and I’m extremely grateful for the outstanding care I received. From the initial consultation to post-operative follow-ups, everything was handled with professionalism, compassion, and expertise.

Mr Roland Hettige

ENT Surgeon

Dr Hettige is a master of his craft. He has a lovely bedside manner and explains everything in detail. I have has several sinus surgeries in my life but the last two with Dr Hettige were the best. Minimal pain and a quick recovery. So impressed!