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Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Mr Christian Barnick

Obstetrician & Gynaecologist

Mr Barnick is an exceptionally charming, kind and talented surgeon. He listened carefully to all my medical concerns. Upon examination he diagnosed the problem and explained exactly where my prolapse was coming from and how it was affecting the bladder. Surgery was advised. I knew instantly that I had total confidence in him and elected to proceed. When my surgery had to be rescheduled ,as I became hospitalised with a serious blood condition, he liased with my haematologist and monitored my progress. The operation went smoothly due to his superb surgical skills. My prolapse has gone and the bladder has been repaired. I am now able to stand and walk without discomfort and pass urine normally. I will be forever grateful. Zoe his PA is delightful. She is incredibly efficient and extremely caring. Nothing was too much trouble and she helped me with my many queries before the operation. .

Berkeley Psychiatrists

Child & Adolescent Psychiatry, Clinical Psychology, + 8 more

10/10 experience. We had our 10 year old son assessed for ADHD. From the moment i called to enquire about the process and what are the steps involved to the actually assessment, everyone has been amazing. Steven in the front office walked me through the entire process, what to expect, costings etc. he was polite, kind and very professional. Dr Hollie Hearfield who did the assessment was lovely. She was so good with our son, she explained everything to us as to what the next steps are. I cannot recommend you enough to others who might be thinking of going private. Its an overwhelming decision to make and it has been nothing but informative and easy with Berkley's. Keep up the amazing service that your staff deliver x

Cathedral Eye Clinic

Ophthalmology, Optometry

I recently attended an initial appointment and was very impressed with the service. All staff were friendly, professional, and welcoming. The optician/optometrist carried out a range of detailed tests on both the health and vision of my eyes, and explained every result clearly. In the end, I did not need to proceed with any treatment at this stage, as it would not significantly improve my sight. I was advised that waiting a year or two would give better value and a more meaningful result. It was reassuring to see that the practice prioritises what is genuinely best for patients rather than recommending unnecessary procedures. Overall, an honest and professional service that inspires confidence.

The Pregnancy Clinic

Obstetrics & Gynaecology

Professor Akolekar has been absolutely Fantastic at every appointment all the way throughout our pregnancy. I was really struggling with anxiety in this pregnancy following recurrent miscarriages, and I have never felt more looked after, which has really helped me to be able to enjoy this pregnancy, knowing we have a fantastic consult looking after our baby. Appointments are always on time and very detailed, time is always made to answer any questions fully and I always leave feeling confident and reassured. The communication with Natalia is always great to book and arrange appointments. This clinic really go above and beyond and o couldn’t recommend them highly enough!

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

Honestly, it was an amazing experience from start to finish. Everyone I spoke to was incredibly friendly and efficient, and the attention to detail really stood out. The clinic is thoughtfully designed to appeal to all ages — my 8 year old was quite apprehensive beforehand but ran straight in as soon as she spotted the Rubik’s cubes. The doctor was warm and approachable, and I was genuinely surprised to receive his report within just a few hours of the appointment. I’ve been to private clinics before, but nothing has compared to this level of care. Even being asked for feedback shows how much thought and consideration goes into Kidswell Health.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

I always find the receptionists at The Holly difficult to deal with. The booking in experience is poor as one often has to wait for ages whilst the receptionists are on the phone or chatting or apparently doing something on their computers. It is a pity as the doctors and nurses and other staff including the porters at The Holly are extremely good. The receptionists in both the outpatients area and the scan receptionists need better training and better management. I would say however that the GP area receptionists and the front desk receptionists are very nice and very helpful so I have no issues with them.

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

I injured my back the week before Christmas — I could not even walk with the pain. I emailed Dr Swan over the weekend not expecting a response until Monday. I should’ve known from my previous experiences that he really cares about his patients and their outcomes so I was not surprised when he called me at home in the evening to discuss what I could do to immediately to relieve the spasm and a plan of next steps for investigations and treatment. I could not think of a safer pair of hands to be in when you are in severe pain and dealing with a spinal injury.

Mr Raghu Ram Vindlacheruvu

Neurosurgeon

Mr Vindlacheruvu had clearly spend some time preparing for my first consultation, which was impressive. He had identified the problem, verified it during the consultation and offered a researched surgical solution promising considerable relief, despite some risk in the process which he clearly explained. His very efficient team offered to prepare quotes for the procedure recommended, relieving me of this onerous task. I could not hope nor ask for more. I have every reason to be fully confident in this gentleman's professionalism, skill and ability.

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

I recently attended an appointment at Methley Park with Mr Janos Patko for hip pain. I received my appointment very quickly, the staff were professional and friendly and I was kept informed about my upcoming appointment. I have attended Methley Park on numerous occasions and always received very excellent service, friendliness, the hospital is very clean and I have received and been kept upto date with my upcoming appointments, excellent Hospital and Consultant.

Mr Michael Wearne

Ophthalmologist, Cosmetic Doctor

My right eye cataract was operated on by Mr. Wearne a couple of years ago and I was very happy to go back to him when I needed my left eye operated on. This time I had a Rayner Galaxy Toric Multifocal lens put in my left eye. I am very pleased with the results - my vision is now excellent. Occasionally, I need to wear reading glasses ( not a prescription just a pair bought from any shop) if I am doing some close work or reading small print in poor light.

Mr Chidi Ekwobi

Plastic Surgeon

I can’t Thank Mr Ekwobi enough, he has changed my life. From my first consultation through to my Post Op check up he was extremely supportive, he clear explained everything about the procedure which reassured me and made me feel really relaxed about everything. I really trusted him which I personally think is a really important when making a decision for elective surgery. I would highly recommend Mr Ekwobi without hesitation

Dr Nesan Shanmugam

Cardiologist

I recently visited Dr Shanmugam to discuss my cholesterol management moving forward. As soon as I entered the room he greeted me with kindness and warmth. He listened very carefully and then explained my options in great detail. I felt I was in very safe hands and left the clinic feeling much more knowledgeable about my condition. I would definitely recommend Dr Shanmugam to my family and friends with know hesitation.

Dr. Sonu Sharma

Psychiatrist

Dr Sharma was extremely patient during my initial consultation, taking the time to understand my journey, get to know me and ensure her recommendation for treatment was suitable. She instantly made me feel at ease and comfortable so I had no doubt (after multiple consultations with numerous clinics) that Abbi was right for me.

Dr Melita Irving

Clinical Geneticist

Dr. Irving was lovely, incredibly calm and highly professional. My husband and I were very worried before the appointment, but she took the time to go through everything with us clearly and answering all our questions. We both left feeling genuinely relieved. I couldn’t recommend her highly enough.

Mr Nimesh Patel

Orthopaedic Surgeon

Mr Patel professional. in his manner. He had my hip xray on his screen,he discussed what it showed in an honest and clear way and told me option available (do nothing or replace hip).He gave time for me to discuss process and options I hope it would achieve.