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The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

My first appointment with Dr James Thing went very well though I had to phone the clinic to say that I would be late for my appointment since the taxi broke down on the way. I arrived at the clinic with my husband 15 minutes late, but I was seen by Dr Thing without further delay. He told us that there was a patient who was on hour late on that day perhaps due to the cold weather. Dr Thing checked my medical details, my knee conditions in both legs, examined my knees carefully before looking them closely on the screen. I had bilateral Ostenil Plus Knee injections while the doctor was guided by Ultrasound Scan to insert the needles into the exact area of my knees. I had a little sensation when the needles were inserted but it was done in a gentle manner that I was feeling alright throughout the time of insertion. The whole procedure went smoothly and the doctor said he would see me in a year's time. In the meantime I was to take it easy and rest well for my knees to heal and he would write me an email in three weeks' time to see how I was doing.

Dr Eugene Oteng-Ntim

Obstetrician & Gynaecologist

I’m so grateful to have had the most amazing experience with Eugene as my consultant. He was so kind and welcoming and made me feel at ease from start to finish. He did his absolute best to meet my birth preferences and made me feel really comfortable and listened to. I ended up needing an emergency c-section which was a huge fear of mine but it couldn’t have gone better. The surgery was quick and comfortable, and it was a beautiful, happy experience. My healing process was virtually painless and my scar looks so neat and tidy, i could not fault this birthing experience at all. I would recommend Eugene and the westminster suite team to everyone and I wouldn’t go anywhere else to have my next baby! Thank you so so much.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

I had booked a vitamin infusion. The whole experience was a desaster. The nurses used several needles but were not able to “find a good Vene” as they called it. They said my venes are the problem which is ridiculous as I had been to your place to get infusions multiple times and there never was a problem. As a result, I now have three large bruises and my arms hurt. I left without getting the infusion. The ladies did not even apologize. In my view, they should get proper training both when it comes to doing injections and servicing clients. I will not return.

Mr Vijay Ramani

Urologist

I really struggle to put into words what I would like to say.words are not enough. Mr Ramani is an absolutely outstanding surgeon who has quite literally saved my life. His skill, compassion, and calm reassurance gave myself and my wife utter confidence at every stage. I’ll always be grateful for the exceptional care I have received and am eternally thankful that he chose medicine and surgery for his career all those years ago. I have had no problems with my recovery and can only praise him and his team “to the rafters.”Eternally grateful. Thankyou

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

When undertaking base line assessment prior to the procedure, this was conducted in the reception area. During this taking place, 3 other people arrived and seated themselves in the reception area. We were unclear if they were members of the public, staff or other appointments. They were not introduced to us as observers for my treatment. The introduction didn't occur until Prof Zveorov arrived, then introductions were made and my family was made aware they were from other institutions to learn and observe. The support and treatment were excellent.

Dr. Garry Savin

General Practitioner

Connor was a great help explaining the day, different aspects and how they will proceed, timelines etc. All aspects of each element of the day were executed with accuracy, care and clarity. The team were clear on the ask of me and the reason for each step of the process. Having such a thorough examination with each member demonstrating their experience and expertise, understanding my needs during the process and achieving it all with a personal touch was very impressive to experience. I have recommended Lumen to friends and family already!

Mr Maurice T O'Flaherty

Orthopaedic Surgeon

I visited Mr O’Flaherty in relation to a long-standing problem with anterior ankle impingement. After assessing the results from an x-ray and an MRI, Mr O’Flaherty explained in a clear and concise manner that a ganglion cyst was the source of my condition. He then set out the path to treat this issue. This entailed undergoing an ankle arthroscopy to remove the cyst. Mr O’Flaherty could not have been more helpful. His bedside manner put me at ease before the surgical procedure and his aftercare has been exceptional.

The Agora Clinic

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

My partner and I came to the Agora for a fertility assessment as we've been trying to conceive for a couple of years. The doctor was kind in explaining our results and gave a clear plan of what they recommend moving forwards. I chose the clinic based on the good reviews and we are so happy that we did. All the staff we have come across have been very nice and answered any questions that we had. We feel comfortable choosing the Agora for IVF even though this is an unknown road ahead, i feel supported.

Spire Portsmouth Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), General (Internal) Medicine, + 8 more

Very happy to see Miss Fraser 6 weeks after my fascial sling which has completely stopped my stress incontinence . I'm pleased to say my operation has been a success more than I ever expected and Miss Frazer and her team have been amazing from beginning to end . Wish I had this done sooner rather than waiting after 10 years of bladder issues since child birth . Looking forward to being able to do normal activities with my children without having to worry about my badder . Thank you so much .

Professor Sanjay Purkayastha

General Surgeon

Professor Purkayastha was and is one of the most delightful doctor I’ve ever met ! Very professional and caring. He explains very well what is happening and what’s going to happen, asks a lot of questions and give a lot of advice which is really nice . He takes his time with his patients and care about his patients feelings and worries. One of the best surgeon you can wish for ! He came highly recommended and I can’t recommend him enough. I’m lucky I was sent his way! Than you Professor!

Dr Edward Nash

General (Internal) Medicine

Dr Nash had requested all my data from the Birmingham Hospitals and had read and fully understood the contents. He then asked me for many other details relevant to my condition and performed respiratory tests to make comparisons with my notes. He showed real interest in my concerns about my health. When I left the appointment I felt confident being in his care and had a plan arranged with him to proceed with the investigation of my lung condition.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

I found the GP we visited to be welcoming and friendly, he was very informative and honest with things however I found the reception staff to be the opposite they were not very welcoming and I felt that they were closed of from any type of communication or request I did not like that they were so miserable no smiles just blank I didn't like the experience or the feeling I felt when walking into the practise but the doctor was great.

Clarity - Blackpool

Ophthalmology

I decided to have laser correction done privately after finding out the waiting time for NHS treatment was too long. My cataract operations and laser correction on one eye were done at Chec and I have nothing but praise on the way I was treated by all staff, clinical as well as administrative. Based on this I had full trust in using Clarity, knowing that I would be treated by the same caring consultants.

Dr Shachi Mishra

Obstetrician & Gynaecologist

This was my first visit with Dr Mishra, and I had a very positive experience. She was extremely kind and reassuring. I arrived feeling a bit worried, but she immediately made me feel calm and at ease. She performed a quick check of my cervix, and the procedure was smooth, gentle, and comfortable. I truly appreciated her professionalism and the care she showed throughout the visit.

Miss Salena Bains

General Surgeon

Miss Bains was incredibly welcoming and kind, which immediately made me feel comfortable. She took the time to really listen to me and explained everything clearly, which I found very reassuring. She was efficient yet never rushed, and her professionalism and genuine care really stood out. She has a wonderful bedside manner and made the whole experience feel much less daunting.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

Visit was easy to book via Circlehealthgroup although reception seems to be over capacity compared to previous visits particularly with all patients having to queue and book in at main reception as opposed to the previous process of checking in at the Outpatients Area reception. Queue resulted in slightly late arrival to patient waiting area.