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Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Dr. Julekha Wajed

Rheumatologist

Dr Wajed provided an outstandingly professional service throughout my consultation. From the beginning of the appointment, I felt reassured by her calm, thorough, and attentive approach. During the consultation, I received a comprehensive full health examination, and Dr Wajed ensured that I was kept fully informed at every stage. She provided detailed feedback throughout the process, taking the time to explain each aspect of the assessment clearly and carefully. What I particularly appreciated was the level of care and attention she demonstrated both during and after my examination. Dr Wajed made sure that all of my questions were answered in detail, and she communicated everything in a way that was easy to understand, which greatly helped to put me at ease. Overall, I was extremely satisfied with the standard of care and professionalism I received. I would highly recommend Dr Wajed to anyone seeking a thorough, respectful, and high-quality medical consultation.

Nuffield Health Woking Hospital

I was very happy with the facilities at Nuffield Woking and all the staff were friendly, supportive and efficient - I had a booking in nurse, a physio (providing equipment and advice, ensuring I know how to the equipment safely), someone took my after op food order ensuring my dietary requirments (Coeliac) were catered for, an after procedure nurse who made regular checks and provided discharge advice and a pharmacist, who provided after care medication and advice on dosage and requirements. All of these memeber so staff were very polite, caring and provided clear advice - I felt very well cared for and looked after. Thank you everyone.

Reproclinic

Fertility Medicine

I went to the clinic for egg freezing procedure. From the beginning everyone in the clinic was kind and responsive. My medical coordinator Karin, she was amazing, always very kind, and responsive. If you don’t speak Spanish, you don’t need to worry Karin speaks English perfectly as well as Dr Voskuilen. Dr Voskuilen is an amazing professional, she is kind and she made sure to explain everything very well to me. Dr Voskuilen made sure the dose of hormones was best suitable for me and I had regular scans to check the progress of the eggs. The procedure went really well without any complications. I am glad I chose Reproclinic.

Dr Rani Bora

Psychiatrist

Finding Dr Rani and her community is honestly a dream come true. This community of support is something I've been looking for many years. I would call this social psychiatry. Rani is so approachable and meets you on your level, not the usual I'm the 'expert' vibe. Her compassion for peoples overall wellbeing really oozes from her but what really stands out is her ability not just 'symptoms' but the wide racial and personal context as well. Ranis approach is holistic, transparent and collaborative. Already, with Rani and her community support I feel more positive and in control of my life going forward,

Mr Philip Robinson

ENT Surgeon

My appointment with Philip Robinson couldn't have gone better. I went to him as a singer with issues about my throat - roughness and some minor issues caused from previously singing through a cold. He gave me a laryngoscopy then and there during our initial consultation, prescribed my some medication, and referred me to a speech therapist. His avuncular manner and friendly dispossession helped put me at ease, and he explained everything to me in layman's terms, helping me understand the best course of action for my vocal challenges. Additionally, he removed some unexpected hard wax build-up in my ears.

Mr Lalin Navaratne

General Surgeon

I attended saint marys hospital over a week ago with severe pain from a gallbladder infection. I was informed my infection markers were very high. I was given antibiotics and told to wait several weeks before I could have the gallbladder removed. Then I met Dr Navaratne and his team who arranged for me to have the surgery straightaway. The surgery went amazingly well and my pain improved immediately. I was discharged just two days after the emergency gallbladder removal and I am so grateful to Dr Navaratne, his team and the hospital

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

The consultant was very reassuring throughout. The teams, medical and physio, came across as calm, competent and professional. The nurses and reception staff at the hospital were friendly, calm and professional not just to me, the patient, but to my wife as well. Recovery after the procedure was less daunting than I feared it would be, the pain experienced was less than I feared it might be, and the rehab process has been every bit as easy as I was told it might be. So, thank you to everybody concerned.

Mr Dinesh Alexander

Orthopaedic Surgeon

Mr Alexander replaced my mum's hip in late December and he is amazing. From the first appointment he made us feel reasured, he is so warm, positive and friendly, a lovely man. On the day of the operation he was just the same and gave us both lots of confidence. Absolutely brilliant. We have just been for the follow up appointment and again, just as lovely, friendly and relaxed as ever. Thank you so much for everything and for being such a lovely person to be around, we will never forget you.

Mr Neil Barber

Urologist

My experience with Mr. Barber was excellent. He explained in detail all aspects of the procedure and what to expect subsequently. As I went through the various stages of recovery, his explanations and what to expect were of great comfort to me and helped me to avoid anxiety and unnecessary worry. I have the highest regard for Mr. Barber's skills as the procedure and subsequent recovery stages were 100% pain free- did not have to take a single painkilling tablet.

Dr Pooja Gulati

Rheumatologist

I visited Dr Gulati on the recommendation of another specialist consultant, and was very grateful for her expertise and knowledge. She was the only doctor, out of several that I visited, that was able to uncover the root cause for painful symptoms I had been experiencing for several months. I also really appreciated her clarity and warmth during our consultations, as bedside manner can make all the difference when facing uncertainty and ongoing pain.

One Ashford Hospital

Audiology, Cardiology, + 22 more

Came for a pre op, lovely staff and lovely pre op Nurse, however I was sent for bloods, I wasn’t asked if a trainee could take them, she tried twice which was painful, before the nurse then took them on the third go in my other arm. Totally understand the need for training however, I had made it known that I hated needles and was not a good person to practice on, I unfortunately got up feeling very dizzy and sick, which for me was unnecessary.

Mr Alex Woollard

Plastic Surgeon

I have been under the care of Mr Woollard many times in the last 5 years. He is a very knowledgeable and competent Surgeon and I would recommend him to anyone. He assessed my skin condition and confirmed my previous diagnosis. The skin lesion on my leg needs excising and I have made an appointment with him to carry out this procedure. I have been a very challenging case in the past but I have every confidence in him as a Surgeon.

Quality Dental : Shoreham

Dentistry

I was called in to see the dentist 15 minutes after my scheduled appointment time, which normally doesn't happen. It was the first time I'd seen this dentist and she was lovely. Very thorough and gentle too. Her assistant was a little rough with the suction tool and I had to get her to stop a couple of times, as my teeth were cleaned. Overall though I was very pleased and have re-booked with the same dentist.

Pure Sports Medicine - Chancery Lane

Sports & Exercise Medicine, Nutrition, + 4 more

Lucas has been brilliant to work with. He’s easy to talk to, really listens, and explains everything in a way that actually makes sense. Sessions never feel rushed, and he always knows how to get to the root of whatever’s going on. I’ve noticed real improvement since seeing him, and I always leave feeling better than when I walked in. Definitely someone I’d recommend.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

The atmosphere at Cromwell hospital is always genuinely warm and welcoming. What really stands out is the sheer number of staff members present and how consistently kind, attentive, and cheerful every single one of them is. Seriously — I’ve never been in a hospital where so many people seemed sincerely happy to be there and eager to help. Thank you!