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Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

I have been seeing Josh at Reflex 18 for the past two months as part of my recovery plan following a Total Knee Replacement in October 2025. During my initial consultation, Josh carefully established my prior level of fitness and worked with me to identify ambitious yet realistic rehabilitation goals. He designed a bespoke programme of graduating exercises which are further adapted during each subsequent appointment. I find it helpful that Josh demonstrates each exercise, fine tunes my ‘effort’ and also emails a visual guide, as a reminder, after each appointment. I believe that I have made far greater progress in terms of knee flexion, stamina and strength by visiting Reflex 18 than I ever would have done if I had attempted to pursue my own rehab using a book or online package. Josh has the ability to identify which muscles need to be worked upon in order to achieve a certain goal and this is something which I could have not done myself. The Reflex 18 rooms are immaculately clean and are well-equipped. I have found every staff member to be friendly and highly professional. There is never any pressure to book further appointments. Parking is plentiful and convenient.. I am very happy with the support which I have received from Reflex 18.

Ms Elinor Warner

ENT Surgeon

Jk P⭐⭐⭐⭐⭐ I am extremely happy with my recent appointment with Ms Elinor Warner on 5th January at 9:10 AM. She was exceptionally professional, kind, and attentive throughout the consultation. She listened carefully to all my concerns, explained everything clearly, and made me feel completely reassured and comfortable. I am especially grateful for how quickly my further treatment was discussed and organised. The follow-up process was smooth, efficient, and well-structured, which greatly reduced my stress and gave me peace of mind. I would kindly like my next stage of treatment to be arranged as soon as possible, particularly my ear operation, as I am very eager to proceed without delay. If possible, I would also prefer to see Ms Elinor Warner again for my next appointment. I sincerely thank Ms Elinor Warner for her exceptional care, attention, and professionalism. She made the entire experience very positive, and I feel truly supported and well cared for. I would highly recommend her to anyone seeking compassionate, professional, and efficient medical care. Thanks. Muhammad k

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Nurses and clinicians very friendly and made the experience much more bearable (Dom, Karen, Svetlana and Maria - thank you!) Main issue with my experience was inability to get basic medication required for pain relief post-surgery. Was told my procedure would be finished and we could leave around noon. But my pain medication (codeine and paracetamol, so nothing complicated!) had to be couriered from a local pharmacy. We waited over 4 hours for it to arrive and it never came. In the meantime my numbing had worn off and I was in a lot of pain - my partner had to go and ask the nurses if there was any spare codeine I could have while I waited. We eventually gave up and went home after many hours wasted, and had to pay for a private prescription at a pharmacy near home. Appreciate delay was with pharmacy and nurses did their best to get updates, but this system is not working.

Mr Evangelos Tsialogiannis

Orthopaedic Surgeon

A professional who is very easy to talk to. No airs or graces or arrogance here whatsoever. He examined my knee and was happy to give a realistic recovery time from total knee replacement surgery. At the same time he encouraged me to return to driving, whilst congratulating me on obvious efforts to adhere to the absolutely vital exercises I had stuck to both before and after surgery. I came away positively spurred on by this consultation today. I had been in skilful hands for this surgery. His Team also deserve a mention and praise. Leadership - so important.

Dr Khaled Mallek

Cardiologist

My appointments with Dr Mallek were extremely reassuring (I went to see him with some blood pressure test results that concerned me). At the first appointment, when I was feeling most anxious, Dr Mallek listened with a thoughtful and kind approach. He took a careful history, did some tests and gave me some comfort based on this. He also recommended some extra checks, to be thorough. On receiving the results of these tests (all of which showed no evident medical problem), he provided guidance that was clear and helpful. I would absolutely recommend Dr Mallek.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I was recommended to book an appointment at the clinic due to ongoing pain from planta fasciitis, that I’d had for 2 years.. I saw Stuart Hodder for an assessment and then a follow up appointment. It was clear that exercise alone was not going to address my ongoing issues so he recommended an injection. I am now a month past the injection and am overjoyed with the outcome. For the first time in 2 years I am pain free. I am able to walk long distances and not be crippled by pain the next day. I only wish I’d been recommended to the clinic sooner.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

On arrival, and in good time, there was a huge que at the reception desk with only one member of staff trying to deal with patients. We waiting a very long time even to be acknowledged so, not wanting to be late for our appointment, we made our own way to the area A. We were then approached another member of staff in Area A who was able to give us the forms we should have received at reception. Knowing that a significant number of patients were due in the recetion should have been fully staffed with an expeditious way in processing through.

Mr Mahmoud Moussa

Obstetrician & Gynaecologist

Dr Moussa has a truly patient-centred approach to care. He listened attentively and thoughtfully to my concerns, taking the time to understand the broader context of my health and wellbeing. His holistic perspective, combined with clear communication and genuine empathy, made me feel both heard and actively involved in decisions about my care. I never felt rushed, and his calm, respectful manner inspired confidence and trust. A very positive experience and I would highly recommend.

KIMS Hospital

Cardiology, Breast Surgery, + 26 more

Staff were extremely kind and helped me with my anxiety. I was so worried and all of the staff calmed me and explained clearly what would be happening. They treated me with respect and were proffessional at all times. There were no times during any visit that I felt awkward to ask for anything, or to ask questions. I could not of asked for a better service and I would like to thank all of the staff involved in my pre procedure and aftercare. Thank you all so much

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

My experience during my visit for day surgery was very good overall. The nurses and physiotherapist were young but capable. The anaesthetists were very helpful both before and after my operation. The surgeon was brisk and efficient. I was perhaps a little surprised that he didn't come to see me after the operation. The quality of the snack I was offered after the operation was poor: crisps and a sandwich with stodgy bread. Hardly nutritious recovery food!

Inverness Outpatient Centre – part of Circle Health Group

General Surgery, Obstetrics & Gynaecology, + 2 more

The Inverness Outpatient Centre itself was excellent — clean, well organised, and very welcoming. From reception to clinical staff, everyone was extremely kind, professional, and helpful, which made the whole visit smooth and stress-free. The staff were attentive and friendly, creating a calm and reassuring environment throughout. Overall, a fantastic facility with extremely good staff, and I couldn’t have asked for a better experience.

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

We are so grateful to have found Paediatric Diagnostics to support us with our little one’s tongue tie. We were welcomed warmly by the practicing nurse and were swiftly met by Dr Khemani. Our little one was examined and treated with great care. His tongue tie release was completed within minutes and he was happily feeding moments after. We felt at ease for the duration and would highly recommend their services.

Mr Giles Stafford

Orthopaedic Surgeon

Mr Stafford instills confidence as soon as you meet him. He explains everything one needs to know before surgery in detail and encourages questions which he answers in equal detail. My belief, having had ‘two’ hip replacements carried out by Mr Stafford is that he is an excellent surgeon and his team equally so in every department.

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

Dr Lewis Raiman clearly explained my diagnosis of Achilles tendinopathy and discussed the treatment options. I returned to have shockwave treatment and my injury has to improve. Dr Lewis Raiman is professional and friendly and happy to answer any questions. I certainly recommend his services.

Dr Ralph Rogers

Sport & Exercise Medicine Doctor

I saw Dr Rogers for hip and knee pain. His diagnosis was accurate and the treatment offered was very successful. I had PRP to my left knee and a steroid injection for right hip bursitis . I have been able to resume running after 5 years of recurrent knee problems. Very happy patient .

Mr Sudhanshu Chitale

Urologist

Mr Chitale was extremely helpful and caring with a varicocele diagnosis and organised the treatment needed. He preformed surgical ligation on my 16 year old son which has resulted in symptoms of pain being resolved successfully. Thank you Mr Chitale for all your support.