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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Dr Daniel Masud

Psychiatrist

We cannot express enough gratitude for the care, compassion, and commitment Dr Masud has shown towards my son and our family. From the very beginning, he brought a level of thoughtfulness, expertise, and genuine humanity that is exceptionally rare. Navigating the mental health system has been one of the most challenging experiences of our lives, but Dr Masud has been a constant source of clarity, reassurance, and support. He didn’t just go above and beyond - he became a lifeline for us. His careful assessment of my son, his willingness to think deeply about the right clinical pathway, and his unwavering dedication to ensuring my son received the help he urgently needed have been nothing short of extraordinary. At every step, he balanced professional rigour with kindness and empathy, always making us feel heard, supported, and understood. As parents, we often felt overwhelmed by a system that can be confusing and fragmented, yet Dr Masud stood firmly beside us throughout. He advocated for my son, guided us through crucial decisions, and made himself available in moments when we felt lost (even at 1am in the morning). His involvement quite literally changed the trajectory of my son’s care and gave us hope at a time when hope was in short supply. Dr Masud is a shining light in a very difficult landscape. We would recommend him wholeheartedly to any family in need of a clinician who is not only exceptionally skilled, but also profoundly caring. We will forever be grateful for what he has done for our son -and for us. We are only at the start of our journey, but we feel in safe hands knowing he is with us. Thank you.

Future Care Medical

Cosmetic (Aesthetic) Medicine, Dermatology, + 14 more

My consultation with Dr Cho was genuinely outstanding — far above any experience I’ve ever had on Harley Street. From the moment I walked in, Iva's warm greeting put me instantly at ease and set the tone for an exceptional visit. Dr Cho manages to combine true professionalism with a kindness and warmth that you don’t often find. Her expertise was obvious right away. She identified several concerns quickly and even carried out a couple of minor treatments during the appointment. She explained everything in a clear, simple way that made it easy for me to understand exactly what was happening and why. What really stood out was how generous she was with her time. I never felt rushed for a single moment. Instead, I felt genuinely listened to, cared for, and fully confident that I was in the best possible hands. The whole experience was reassuring, uplifting, and frankly a pleasure. Dr Cho made a tremendous impression on me, and based on many consultations I’ve had elsewhere, I can honestly say she is one of a kind. Experts of her calibre are incredibly rare. I cannot recommend Dr Cho highly enough.

AEGA Health

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Absolutely wonderful experience! I had a microneedling treatment at this clinic and I couldn’t be happier with the entire experience. From the very beginning I felt truly well looked after and completely at ease. The atmosphere was so warm, calm and welcoming — I felt comfortable, cozy, and deeply relaxed throughout the whole treatment. Selina was absolutely fantastic — kind, professional, gentle, and very attentive to my comfort. She explained everything clearly and made sure I felt safe and relaxed at every step. Thanks to her, the treatment was not only effective but also a genuinely pleasant and soothing experience. I am extremely happy with the results and I will definitely be coming back. I highly recommend this place and especially Selina to anyone looking for professional care and outstanding service. Thank you so much! 💛 Monika

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

I recently took my 3-year-old to Kidswell when he was feeling unwell, and we had an excellent experience from start to finish. We were able to get a same-day appointment, which was excellent. The reception staff were warm, welcoming, and very helpful. The facilities are clearly designed with kids and their parents in mind—bright, comfortable, and reassuring. The doctor who saw us was efficient, thorough, and great with my son, taking the time to make sure we understood everything. The rooms were spotless and well-organized, which added to the sense of calm during a stressful moment. Overall, a very positive and reassuring experience. Highly recommend this clinic for anyone seeking quality care for their children

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

Mr Yamoah has changed my life and I will forever be grateful. For almost ten years my GP told me I had IBS and wouldn’t take my pain seriously. This time last year I reached breaking point and didn’t think I would ever feel better. I’m so glad I decided to seek private care. Mr. Yamoah is the first medical professional that has taken me seriously and not made me feel like a nuisance or hypochondriac. Within the space of three months my endometriosis and dermoid cyst were diagnosed and successfully removed and I finally feel like myself again. The nature of the condition means that it will return but I feel so much more confident being in the excellent care of Mr Yamoah.

Miss Aisling Freir

Physiotherapist

I truly cannot thank Jessica Zaayman (Pure Raynes Park) and Aisling Freir (Pure Kensington) enough. After having my twins full term three years ago, I spent a long time “getting by” and assuming that certain symptoms were simply my new normal. Jessica and Aisling worked together seamlessly. They listened, supported me, and developed a clear, structured plan tailored to my needs. Within just a few months, the improvements have been significant. Their professionalism and the quality of care I received have been exceptional. I am genuinely grateful for the difference their work has made to my day-to-day life and wellbeing. I highly recommend both Jessica and Aisling.

Dr Oliver Guttmann

Cardiologist

I have been under Oliver Guttmanns care for over 4 years. He is a highly professional, knowledgeable Cardiologist with an excellent skill set. From the moment you meet him, you immediately feel at ease. He has a naturally caring and empathetic manner and takes time both to listen and comprehensively explain and address any questions or queries you may have. He is always proactive and you clearly know at the first meeting that you are in safe and competent hands. He has been a life saver for me! We have personally recommended him to friends, and they too are as impressed as we are!

London Gynaecology - Richmond

Obstetrics & Gynaecology

I usually feel quite embarrassed and anxious about gynecology appointments, but my experience with Dr. Priyanka Patel and the staff was truly amazing. From the moment I arrived, everyone made me feel at ease and treated me with so much kindness and respect. Dr. Patel was incredibly gentle, patient, and understanding. She took the time to walk me through the entire procedure step by step, which really helped calm my nerves and made me feel comfortable and in control. I’m so grateful for such a compassionate and professional experience. I couldn’t recommend her more highly.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I went to see Mr. Darr in August as I was really struggling and needed some expert guidance. From the moment I arrived, he was incredibly attentive, taking the time to listen carefully to all my concerns. His reassurance and thoughtful advice immediately put me at ease. I left feeling supported, informed, and confident about the next steps. It’s clear he genuinely cares about his patients and their wellbeing, and I couldn’t recommend him more highly.

Dr Michelle Thomson

Dermatologist

My experience with Dr Thomson and the team has been absolutely fantastic throughout. Everybody is so friendly and nice to chat to. Dr Thomson clearly and transparently explained the process of pulsed dye laser from beginning to end with different options put forward such as purpuric vs non purpuric settings and goal expectations. I’ve just had my second session and I’m really pleased with my results. Thank you :)

Peninsula Heart Clinic

Cardiology

My appointment was with Cardio Consultant Dr Guy Haywood and It is impossible to speak higher than the time I had with him. He is extremely caring, studied all my past results from previous tests, explained anything I needed to know referring me for further test, arranged very quickly. I am very pleased I am under his car and have every confidence in him and his expert knowledge.

Mr Rajiv Limaye

Orthopaedic Surgeon

Mr Limaye is a fantastic consultant, throughout my 9 months of visiting woodlands hospital nothing was too much trouble for him everything was explained very clearly too me and the final results have been fantastic . A big thank you to Mr Limaye and all the staff at woodlands hospital a first class service.

Mr Shanmugasundaram Rajkumar

Orthopaedic Surgeon

Everyone was polite, efficient and friendly. The doctor took time to explain things to me and looked up my blood results when I asked about them. The only problem was the usual one of parking and there was a bit of a wait in xray as they were very busy. Very pleasant and thorough when it was my turn.

Mr Mark Davies

General Surgeon

I was having problems with blood from my bowels. I was referred to Mark and he was able to schedule an appointment very quickly. I was seen and diagnosed with haemorrhoids. I was scheduled for a procedure within a few weeks and after the operation, recovery was quick and successful. Thankyou Mark

Mr Indy Sian

Ophthalmologist

Mr. Sian has always been very informative about my eye conditions and treatments. When I has my procedure for corneal transplantation (DMEK) and cataract in my right eye I found him very reassuring and his manner filled me with confidence (which has not been misplaced).