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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I had booked an echocardiogram with a female technician, and had taken the day off work to attend, but when I arrived and asked about the female technician (to confirm), I was told that a female was not available, which was extremely disappointing. I had called twice earlier in the day (before travelling to the appointment) to confirm that a female was available, but no one in the echo department answered the phone. Further, I have been attending the Cleveland Clinic since March of last year, when I had a subarachnoid haemorrhage, and had been told that my standing request for a female echocardiogram technician had been recorded in my patient profile. The staff in the imaging department seemed to be surprised that a woman having this test would insist on a female technician, which indicated a lack of sensitivity and training, and they appeared not to know how to handle this situation. So, not only did I waste my time and lose a work day due to this oversight, but I had to cancel my follow-up cardiology consultation, and now cannot take time off work to reschedule until the new year, which has created a very stressful situation for me. In my opinion, the Cleveland Clinic should always have a female echocardiogram technician on duty, for women who are uncomfortable with a male, and the front desk staff needs much better training in this regard.

Professor Keyoumars Ashkan MBE

Neurosurgeon

From the moment I was diagnosed with a Meningioma to before I met my neurosurgeon, I was led through a feeling of uncertainty and worried about what the future would be for me. And then I met Professor Ashkan…not only did he provide every detail of the procedure, answered every question with patience with a calm and personable demeanour, but I realised I was meeting a man with an unbelievable blend of brilliance and human gentleness. I was not rushed or overwhelmed with medical terms, but I was given a detailed explanation of what the procedure entailed in a reassuring, kind and confident way. I knew there and then that I only wanted Professor Ashkan to perform my operation, and I totally believed, and now know, that he is the best of the best with the skill and experience of a genius with the hands of a master of his knowledge and expertise. My operation was a success and I cannot thank Professor Ashkan and his exceptional team enough and I feel so very lucky to have had such a remarkable and brilliant surgeon perform my Meningioma excision!

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I am at Kingsbridge Hospital for partial knee replacement surgery. Surgical Ward 1 - 28/11/2025. I am writing to express my deepest and sincere thanks for the outstanding care I am receiving during my stay at Kingsbridge Hospital, Ballykelly. The professionalism and kindness I am receiving during my care is outstanding. Sarah, Kerry, Laura & Kim (night staff) from Ward 1 have all been wonderful, nothing was any trouble and I want to thank them for going above and beyond to ensure my well being. Unfortunately, I can’t remember all the names of the staff on ward 1 when I booked in, but again these staff were amazing (Keavsa/luke). I have felt very at ease during my stay and that has come across naturally from you all. You deserve recognition for all your hard work and care you have provided. Please convey my heartfelt thanks to all the staff involved in my care, including the doctors Mr Acton, Dr Brian OG McLary and their team who showed exceptional expertise. Not forgetting the physio. (Fiona)? A big heartfelt thank you to you all. Joanne K

Miss Anca Breahna

Plastic Surgeon

The Care I received from Miss Breahna and her team was beyond excellent from start to finish. From the moment I made contact to my now recovery. Communication from the team has been outstanding. Miss Breahna and her team were very welcoming when I met them at my consultation, I had lots of questions which miss Breahna answered in great detail and helped me to understand the process.I was asked what look I was hoping to achieve, I was listened to and miss Breahna gave her advice and opinion. When measurements were taken I felt relaxed and at ease. On the day of my surgery I was taken great care of by the team, miss Breahna came to see me and took some final measurements. My recovery has been fantastic, having regular appointments with miss Breahna and her team, any queries I email over they answer very quickly. My surgery was 4 months ago and I am extremely happy with the results it's the natural look I was wanting. Miss Breahna is a perfectionist and amazing at what she does. Super happy! Thank you.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

I saw Alex Townsend for a running injury on my foot/ankle via Bupa. He was very professional, provided great care, and was excellent at communicating his thought process as he inspected my injury. He was efficient and determined in getting me the necessary follow ups booked timely when I told him I had an upcoming race. He referred me to Dr. Burdon who was also very professional and provided great care. After our follow up, Alex provided me with useful training resources for foot taping and running. He performed walking and running gait analysis on me. It was insightful to hear his analysis, and it formed the basis for him to refer me for additional foot physio appointments to strengthen my foot and minimize chance of future injuries.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

Arrived at diagnostics centre and was just expecting a consultation with a further appointment for procedure was feel anxious but was made to feel welcomed and reassured by all receptionist was really pleasant as was my nurse Eileen I believe her name to be. I then met Mr Muen who was very polite, reassuring and empathetic. To my surprise my procedure was carried out within this appointment saving me further anxieties, travel and time. I was absolutely taken back by the complete professionalism of all at Kingsbridge Thank you from an extremely happy patient.

Ringway Dental

Dentistry

My recent visit I had my regular checkup and cleaning done and when I came back in to have work done and honestly this place always out preforms makes you completely at ease and the constant advice on how to better maintain my teeth and it’s always done with a friendly atmosphere from the moment you walk in. Ringway is by far the best and my most favourite practice. Kate always sees me for my clean and Sarah for my dental work ☺️ Warm regards Brandon

Mr Tev Aho

Urologist

I 100% recommend Mr Tevita Aho if you are looking for a highly accomplished urology surgeon. He came to my rescue when my local Private Hospital had declined the urgent surgery that I needed to reduce the size of my prostate. Mr Aho performed a HoLEP procedure within a couple of weeks of me meeting him. He has a superb bedside manner and you know implicitly that he is a top surgeon and a leading expert in the field. I cannot recommend him more highly.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Was a little confused and concerned with all the last minute changes for surgery, then to be told and left waiting in a room for surgery to then say ur appointment was not the appointment time when u came in on our computer so they did change my appointment time! Other than that surgeon was fantastic brilliant and friendly After Care - as given a bag of meds and a latter and cards for the doctor with no sore dressings for wound area.

Mr Christopher Duff

Plastic Surgeon

Mr Duff has an excellent bedside manner. He was extremely reassuring and removed any feelings of anxiety throughout my procedure. I am very pleased with the result of his surgical procedure to the lesion on my finger. Whenever you see him, you feel unhurried and he always adresses any queries or concerns you might have. I have no hesitation in recommending Mr Duff to anyone who requires his specialist skills.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

From the consultation to the end results, Mr Mohan was professional and responsive. He has a skill of recognising what needs to be done for my frame and body shape. I no longer have loose skin and have a flat tummy (wearing size 8-10!). The opportunity to have two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Wall Clinic.

The London Independent Hospital (part of Circle Health Group)

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I had a wonderful experience at the hospital during my recent hernia surgery. The staff were incredibly friendly and made me feel comfortable from the moment I arrived. The environment was spotless and well-organised, which gave me real peace of mind. Everyone I interacted with was professional, caring, and genuinely fantastic. I’m very grateful for the excellent care I received.

Mr Kartikae Grover

General Surgeon

Mr Grover was exceptional! I felt so comfortable from start to finish. He explained everything thoroughly and answered all of my questions, I told him specifically what I would like and how small I wanted my breasts and he gave me exactly what I had asked for. I am so greatful to Mr Grover, this has been life changing for me and he is such a great health professional

Mr Benjamin Jones

Fertility Medicine, Obstetrician & Gynaecologist

I recently completed my egg-freezing process with Dr. Jones, and I couldn’t have asked for a better experience. He was confident, caring, and incredibly reassuring every step of the way, making the whole journey feel easy and completely stress-free. I felt supported, informed, and genuinely cared for, and I’m so grateful for how smoothly everything went.

Mr Shantanu Gudsoorkar

Ophthalmologist

I have been under Mr Gudsoorkar’s care for my severe Uveitis for a number of years at Musgrove Park Hospital .He is always polite , professional and thorough . I opted for cataract surgeries privately under his expertise due to my shortsighted ness and astigmatism. The results have been fantastic. Cannot thank him enough for saving my eyesight

Dr. Arifur Rahman

Psychiatrist

I have just had a 6 month review with Dr Rahman, my situation from when I first started and now, are like night and day. I'm on the right medication and the right dose for my ADHD, helping me move forward with my life. The process has been very easy and it is extremely easy to talk to Dr Rahman about my condition.