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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Miss Poonam Pradhan

Obstetrician & Gynaecologist

We gained nothing from the experience. We feel robbed. We have spent £240 and learnt nothing. She told us there was another clinician there who would have been better for us to book with. So how about not charging us and telling us to book with the correct consultant? Why were we not triaged to the correct consultant like what happens in most clinics? I even emailed and phoned before with queries to ensure I was making the right booking. How can this consultant think it is okay to charge £240 for the consultation that they have done? She knows I’m going to have to pay private IVF and all I was literally told from this consultation was that I need to see what they say with NHS recurrent miscarriage. I left the appointment in tears. Because they care more about money than healthcare. I would have been ashamed to charge a grieving couple that much if I couldn’t be of any help.

One Ashford Hospital

Audiology, Cardiology, + 22 more

Everything was appreciated. the only thing noticed was the main front desk receptionist as you check-in and indeed who checked me in before my appointment, which was at 12:45pm. She seemed over-worked and was not very welcoming, yet it was before lunch. The reception staff are the first point of contact for anyone and need to maintain a happier face (regardless of their own issues) and use far more entertaining approach or greeting language. My contact with this lady was not even 1-minute and this was not even fulfilled. This is compared to many places I have came across including hospital staff e.g MIR or my local GP including anywhere where you deal with the general public. Her approach was out of the ordinary and it was more like she was facing issues, no thanks expressed. Only formal questions asked in a rush so I can be marked in quickly and that's it.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

Below is my review I left on the website . Feel the need to update this for future patients. From the min I arrived I was greeted with first class service and wouldn’t change a single thing. The level of care was outstanding and Dr Matar made me feel like I was in exceptional hands prior to operation making me feel so at ease while in pre op room, I also have to say the staff prior to op was lovely making me lose any nerves I had prior to the operation. Can’t thank the whole team enough for the level of service I received . Visited physio today 2.5 weeks after surgery and yet again the service received from walking through the door to walking out was exceptional thank you. Keep up the fantastic work and hope the whole team have a wonderful Christmas Visited physio a further twice since above and again outstanding service

Banksfield Nursing Home

Health and Social Care

On my last visit, there was a welcoming face at the desk who immediately greeted me. The place was clean and warm, and it was lovely to see the residents walking about and engaging with the staff and me. Banksfield has always been an extremely welcoming home. The staff are always friendly and approachable. The home is clean and warm, and my mother's needs are always met. The management is easy to approach and speak with about any issues or concerns. They have dealt with recent difficult events with an extreme professional manner, and have reinforced my belief that my mother is in the right place, receiving the right care. I trust their judgement and feel there is a strong partnership between the staff and me to ensure my mother's every need is met.

Daleswood Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology

I booked a consultation with Daleswood Aesthetics online and attended to discuss one of their treatments (Emsella). The treatment was explained fully and I booked a course of six treatments. I have had two treatments so far and I am very impressed with the level of service and how professional all of the team are. They pay attention to detail and ensure your experience with them is outstanding. The treatment rooms are clean, modern and impressive. The treatments they offer are leading edge and deliver results. After two sessions, I am already seeing results. They have a large waiting room and a good size car park. They have thought of everything to make your visit as easy and welcoming as possible. I highly recommend Daleswood Aesthetics.

Mr Philip Lim

Plastic Surgeon

I recently had a breast reduction and uplift with Mr Lim at the Pall Mall Hospital, and I couldn’t be happier with the outcome. From the very first consultation, Mr Lim listened carefully to my reasons for surgery and took the time to understand my expectations. He was honest, reassuring, and made me feel completely at ease throughout the process. The surgery and recovery went exactly as planned, and the results have truly been life-changing. Mr Lim has a calm and reassuring demeanour and is clearly highly skilled and meticulous in his work. I felt confident and well cared for at every stage. I would wholeheartedly recommend Mr Lim to anyone considering breast reduction or uplift surgery.

Mrs Maria Ameh

Psychologist

I can’t thank Maria enough for her incredible support. I’ve worked with many therapists over the years but Maria is by far the best. She is naturally warm, compassionate and deeply understanding, which makes opening up and speaking honestly feel easy and safe. She helped me explore some of the most uncomfortable parts of my mind while always ensuring I felt supported. Through this work I’ve been able to gently push the boundaries of my anxiety and learn how to cope with situations that once felt overwhelming. I truly can’t recommend Maria enough she has completely changed my outlook and I now feel far more confident and equipped to manage my daily anxiety.

Nuffield Health The Manor Hospital Oxford

The Manor Hospital appeared clean, pleasant environment and staff were friendly. There is however one major issue - Car Parking. I nearly missed my appointment despite arriving 35 minutes prior. The car park does not appear adequate for the volume of patients and staff. A vehicle had been parked and blocked the car park, presumably because they thought were going to miss their appointment. This was resolved by creating a one way system which finally allowed me to, by luck, get a space. As an improvement it might be good if when booking, the booker tells the patient of possible alternative car parks in the area that they might have to use?

Ms Miriam Kate Green

Physiotherapist

I had a great experience with Miriam for my mummy MOT. Miriam is very knowledgeable, friendly and incredibly helpful. Miriam comprehensively gathered information about my postpartum phase, explored my concerns, examined my movement, c section scar and pelvic floor muscles and explained the issues I had clearly. She provided me with an easy to follow guide on exercises that will benefit me. I am really impressed and pleased with the care and professionalism I received and will definitely be returning for more sessions. I would recommend Miriam to anyone who has had a baby and would like to be back in tune with their body.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Dr Paul Worth

Neurologist

Dr Worth is very easy to talk to and a genuine and caring doctor who obviously knows his specialty extremely well. He listened, examined me, thoroughly explained what he believes to be going on with my body and has offered to recommend some alternative medication options to my gp for me to try whilst managing my expectations . I couldn’t expect any more from a consultation and would wholeheartedly recommend him. In my opinion It was certainly worth the wait and travelling to see him.

Spire Cardiff Hospital

Breast Surgery, Cardiology, + 18 more

As I said it was brilliant in regards to how I was treated. It was so straight forward, I laughed, I relaxed I was treated like I was the only person who has ever suffered which I think is amazing for how many people do suffer, worse than me. I will always recommend Dr Srivastava and if I ever need another follow up or something in the area of Dr srivastavas expertise I will go to him every time. He is fantastic I am so happy and can move forward. Thanks again Dr srivastava.

Professor Eli Silber

Neurologist

Professor Silber is an exceptional neurologist. I have complete confidence in his judgment and expertise. He is incredibly thorough, sharp, and excellent at diagnosing, and he always takes the time to listen and explain everything clearly. He is also very caring and makes you feel completely comfortable discussing all your concerns. I felt reassured and supported after seeing him and would highly recommend him.

Mrs Ewa Kozlowska

Audiologist

Ewa is professional and friendly. She explains everything clearly, and creates an atmosphere of calm professionalism together with empathy. She explains everything, and answers questions in a way that can be easily understood. As an 80+ year old, I attend several health checks, and the ones at VIP Hearing Solutions are the only ones where I don't feel nervous and apprehensive.

Dr Paul Jarman

Neurologist

Dr. Jarman truly made me feel seen and heard. They took the time to listen to my full history, asked thoughtful questions, and explained everything clearly. I left my appointment feeling hopeful, supported, and genuinely cared for. Highly recommend to anyone looking for a doctor who treats you like a whole person, not just your symptom.