Matrix Foot & Ankle

Ben Yates put me at ease straight away and was very clear and straightforward in my diagnosis. I had my bunion removed under local anaesthetic in Devizes. The hospital was wonderful; caring and friendly staff. I followed Ben’s programme to aid recovery to the letter and 3 months on I have not experienced any pain. I am going back later in the year to have my other bunion removed. I am delighted with the result and my ease of recovery.

I am highly satisfied with all aspects of my care at the Matrix foot and ankle clinic. Mr Yates is a very experienced foot surgeon with excellent communication skills as well as being warm and empathetic . The admin and receptionist staff are very kind , helpful and efficient. My operation was a complete success and I had excellent care both at the time of surgery at Devizes and in the post operative period. Highly recommended..

Mr Yates is an incredibly talented and personable podiatric surgeon and I am lucky to have been referred to him.

Very good. Alisha was very helpful and friendly. We didn't have to wait for our appointment as Mr Yates was on time. The practice is always clean and tidy.

Smooth, informative and well cared for

Mr Ben Yates is in my opinion an excellent podiatric surgeon who gives a very good clinical opinion. I was unhappy that Mr Yates charged me for a “new patient” appointment when this was in fact a follow up appointment lasting about 12 minutes following previous surgery by Mr Yates. Furthermore, I did not receive a clinic letter from Mr Yates until I chased it up more than 2 weeks after my appointment. I received no apology for the delay in sending the letter. Mr Yate’s clinical letter did not contain all the information promised at the consultation and I was obliged to chase this information again. I emailed Mr Ben Yates to raise my concerns but I did not receive a reply from him.