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Practice Plus Group Hospital, Barlborough

I had knee replacement surgery at the Practice Plus hospital at Barlborough on 29th November. The pain I experienced during the two weeks following the surgery on a scale of 1 to 10 I would rate at 8 to 9. Now that I am in my eight week of recovery my pain level is 1 or2 I had a problem in that during the first 2 weeks after surgery I was hardly able to sleep due to the pain when lying down and some nights I had zero hours of sleep. After discussion with the hospital pharmacist it became evident that one of the pain killing medicines I had been prescribed had insomnia as one of it’s side effects. After stopping this medication and taking an alternative my sleep pattern returned to normal and my recovery accelerated. From the experiences of friends who had undergone this surgery I knew that physiotherapy was the key to a successful outcome. The physiotherapy I received at Barlborough was exceptional. By following their exercise plans and receiving guidance at my follow-up visits I am now able walk for one hour virtually pain free, ride my static bike at home and if all goes well should be able to ride my bike on the road in a few weeks time. Thank you Barlborough Stephen M

VISIO Health

Ophthalmology

I had a very good experience with Visio Health when I had recent laser treatment following cataract surgery on both eyes with Ms Sandhu. The cataract surgery, which took place in hospital in July and October, has been very successful. I no longer need glasses after having vision corrective lenses. And I hadn’t realised quite how blurred and sepia my sight had become. My vision is now very clear and bright. It really has positively impacted my life. Everything looks like it did back when I was young. It’s so much more cheerful than that blurry, yellow sight that I had grown so used to. And I am so much more confident when driving. No more night glare. I was really apprehensive and anxious about cataract surgery. So much so that it was decided that I would have the procedure under general anaesthetic. But I can honestly say that despite all the worry the end result is better than I could have imagined. The laser treatment at Visio to improve my sight further with one session of laser treatment was totally painless, very straightforward and uncomplicated. The clinic was very well organised and the staff were all lovely. A very good experience.

LycaHealth Orpington

Endocrinology & Diabetes, General (Internal) Medicine, + 6 more

Review for Podiatrist Consultant Liam Stapleton I have been a patient of Liam Stapleton for several years, and I cannot recommend him highly enough. Liam is consistently professional, attentive, and genuinely thorough. He always takes the time to listen carefully, explains everything clearly, and makes sure you fully understand both the problem and the treatment options. What really sets him apart is how deeply he thinks about each case rather than applying a one-size-fits-all approach. He looks at issues from multiple angles, not just the painful area itself. He considers overall functionality, gait, posture, and the geometry of movement, and how all of these interact and impact the body. This holistic and biomechanical approach has made a huge difference to my outcomes over the years. You never feel rushed, dismissed, or treated like a number. Liam is thoughtful, analytical, and genuinely committed to finding the root cause of problems rather than just treating symptoms. If you are looking for a podiatrist who is highly knowledgeable, detail-oriented, and truly invested in long-term functional improvement, Liam Stapleton is exceptional.

Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

i can’t fault the friendliness and cleanliness of the building, as both were fine. However i’m personally disappointed in the follow up for my appointment, without going into too much personal detail, my issue involved changing mental health medication which needed close monitoring, i found it challenging having to email a generic email to discuss my private information with admin staff on a friday morning after my appointment , and was left all weekend without any feedback, i ended up getting a generic email on monday morning. this could have been detrimental to a vulnerable person changing a medication so flippantly and am quite disappointed that this GP didn’t take this into consideration and lacked holistic care. i had clarity not to change my medication on a whim on the advice of the gp as i felt the support wasn’t there. duality healthcare could be positive to a physical ailment but not in this case. i was actually going to join as a member but decided against this due to my experience with duality.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

Asked to be 15 mins early for scan, but then not called until 30 mins or so after time of appointment without any prior indication of running late (perhaps because it was at 6pm ). Head scanner was still busy so junior radiologer kindly chatted to me for 15 mins after I'd changed to kill time. Having been told it would take 15 mins, scan took about 45 mins and team forgot to talk to me or put music on despite me saying I was a bit claustrophic (but can get by ok). Then at 8pm, no doubt in rush to scan next person, they didn't remove cannula so i wandered around to find another staff member to do that who happily obliged. Not a major problem but not up to Cleveland usual standards. Staff were all very friendly though, but perhaps clinic shouldn't book in patients at end of day if they can't really handle them properly.

Dr Edward Seward

Gastroenterologist

The most important thing for a patient undergoing a medical procedure is the trust between the patient and the doctor From the assessment meeting, followed by the brief consultation with Dr. Seward, and throughout the medical procedure, I felt that I was being treated in the most professional manner possible. Dr. Seward demonstrated extensive knowledge, professionalism, and confidence, and created a comfortable atmosphere between us, providing clear information throughout the entire process. I would even venture to say that, to a certain extent, a friendly rapport developed between us.

Mr Philip Dobson

Orthopaedic Surgeon

Mr Dobson saw me recently for ongoing pain I have had in my right knee. He had looked after me previously for a skiing injury to the same knee and I fully trusted his expertise in a new issue. He was extremely polite and professional and diagnosed a medial meniscal tear. My investigations were prompt and he went out of his way to find a treatment date that was convenient for me. I’m now 3 months post arthroscopic debridment and microfracture and I am pain free with full movement and have started running and training again. Couldn’t be happier with the treatment and fully recommend him!

Mr Nima Abbassi-Ghadi

General Surgeon

Mr Nima Abbassi-Ghadi treated me with care and professionalism from my very first visit, he explained everything in detail and made me aware of all the pro's and con's of having my surgery. On the day of the surgery he made me feel completely at ease about the operation and what was going to happen. At my 6 week follow up appointment he again treated me with professionalism and explained everything in detail once again. He is a credit to the hospital and if I needed any treatment again in the future I would be more than happy to have him as my consultant.

London Skin Clinic

Cosmetic (Aesthetic) Medicine, Dermatology

Hugest thanks to Dr Onur Gilleard for removing the cyst like lump on my face - he is an incredible highly skilled Plastic surgeon - the procedure was pain free, very quick and I couldn't believe how neat and small the incision and stitches were which are healing beautifully. It was only a week ago however I have absolutely no doubt that there will be minimal scarring due to his expertise. Dr Gilleard and the nurse were incredibly kind and caring and totally put me at ease. Would totally recommend to anyone.

Mr Amresh Singh

Orthopaedic Surgeon

My appointment with Mr Singh was no different to my previous meetings with this excellent surgeon, every aspect was of the highest degree of professionalism. He outlined what had taken place in replacing my old hip with the new, analysed what progress I had made since the operation, and then answered any concerns I had over regaining full mobility and fitness during the past eleven weeks. I came away from the appointment in a better frame of mind and with realistic targets to aim for.

Mr Dominic Coull

General Surgeon

Ever since I have known Mr Coull and have been under his care, the treatment and communication I have had has been first class. I have never not had a response to my queries and his manner and patience has been exemplary. Every step of the treatment or consultation has been made crystal clear before the appointment. I have recommended him to several friends who have all had the same experience under his diligent care. I have felt very fortunate to be looked after by Mr Coull

Mr Iain Anderson

Plastic Surgeon

I’ve had 2 surgery’s now with Mr Anderson and both have been successful, I wished I had of found him sooner - he is fantastic, so friendly, professional - taking the time to explain everything clearly and putting my mind at ease. I felt genuinely cared for on my surgery days from Mr Anderson and the nurse’s who looked after me, to the lovely receptionist. So grateful for the outstanding treatment I received

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

I found the number of emails related to the appointments to be unnecessary and extreme. I was asked to complete a pre appointment questionnaire online. I did so and then received 3 further emails and a text message asking me to do the same. I have also received 4 emails asking me to give this feedback. Please look at your system. Filling your clients inboxes with multiple emails is not helpful for anyone.

Professor Vaibhav Modgil

Urologist

I have seen Professor Modgil on a number of occasions and he is just “the Best”. I’m no expert but clearly he is and his expertise combined with his personality and excellent bedside manner really does make appointments with him so good. Obviously, positive results always help but having been nearer the wrong side of results in the past he is always consistently Top Class. Thank you very much.

Dr Mrinal Saha

Cardiologist

Dr Saha was extremely reassuring, professional and clear in his explanations beforehand. On the day of the procedure he was again, the epitome of cool, calm professionalism. After the procedure, when I was comfortable and could concentrate he sat with me and explained the options for further treatment. I am very satisfied and reassured by the service with the Cleveland Clinic.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

Diagnosed with a tumour in lungs and referred to a consultant in London. All done speedily and resolved within a couple of months. Very professional and didn’t hesitate to discuss the issue with MDT and recommend a good specialist for treatment.