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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

During my recent experience at Cleveland Clinic London, I was under the care of Professor James Teo and Dr. Dipesh Patel for my diagnosis of myelitis. I’d like to share a review of the care, diagnosis, and treatment I received during my short inpatient stay and subsequent outpatient follow-up. Diagnosis: The professionalism and expertise of both Professor Teo and Dr. Patel were evident. They took the time to thoroughly review my medical history, listen attentively to my symptoms, and conduct a series of comprehensive tests. The diagnostic process was meticulous, involving advanced imaging and laboratory analyses, all explained clearly, which left me feeling confident about my care. I was admitted as an inpatient for a couple of days, and my stay was exceptionally comfortable and reassuring. The modern hospital environment and top-notch facilities contributed to a positive experience. The nursing staff was attentive and highly trained, providing outstanding care around the clock. I appreciated their responsiveness to my needs, ensuring I felt comfortable during my brief stay. Daily visits from Professor Teo and Dr. Patel allowed me to discuss my progress and any concerns I had, reinforcing my sense of being valued and cared for. Following my inpatient stay I transitioned smoothly into outpatient care. My follow-up appointments have been invaluable, with thorough evaluations of my ongoing recovery. The clinic’s proactive communication, including test results, appointment reminders and prompt responses to my queries, has greatly supported my journey. They also provided me with educational resources to help manage my condition effectively. In conclusion, my experience at Cleveland Clinic London, particularly under the care of Professor Teo and Dr. Patel, has been exemplary. Their dedication to providing personalized and compassionate care, paired with their expertise, has made a significant difference in my ongoing recovery journey. I highly recommend this facility to anyone seeking exceptional medical care. The quality of diagnosis, treatment, and continued support truly sets Cleveland Clinic London apart.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

Mr Tony Chalhoub

Obstetrician & Gynaecologist

After suffering with what other gynaecologists called 'period pains' for many years, I met Tony Chalhoub. He was the first person to actually listen to me and care. He let me know I was in good hands and I was heard. He did a laparoscopy and diagnosed me with Endometriosis. I finally knew I wasn't crazy! Fast forward 7 years, and I needed further treatment. I was being ignored again by 2 local hospitals. So I transferred my care to Mr Chalhoub in London. Even though it is a 6hr round trip for me, it was 100% worth it! I met Mr Chalhoub again, who promised he would get to the bottom of it and help. Within 2 months, he operated on me, and I felt absolutely amazing from day 1! Unfortunately, my daughter is now showing endo symptoms. I am not bothering with services in the North East. I'm taking her straight to Tony Chalhoub, where I know she will be seen, heard and looked after. Thank you again, Tony and team; you have really given me my life back. I can never thank you enough.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Dr Chris Airey

General (Internal) Medicine, General Practitioner

What has impressed me most is the care, depth, and rigour of Chris’s approach. He looks well beyond headline markers and takes the time to understand how treatment is affecting you physically and mentally over time. Each consultation feels considered and evidence-led, but never clinical or rushed. Chris is clearly invested in my long-term health outcomes, not short-term fixes, and that comes through in the way he tracks progress, explains the rationale behind decisions, and proactively checks in. That level of care has built real trust, and long term confidence in my health and wellbeing, and makes a huge difference to the overall experience.

Mr Prabhakar Motkur

Orthopaedic Surgeon

Mr Motkur treated me with absolute respect, care, and kindness every time I had to see him. He fully explained my condition and what was necessary to help me and the procedure he was going to undertake. Prior to my operation he spent time with me explaining what he was about to do and why it was necessary. I was left feeling confident, relaxed, and reassured that I was in safe hands. After the operation I had a full debrief with him and I left the hospital very happy. Thank you for the care and professionalism you have shown me Mr Motkur, it is very much appreciated.

Mr Zack Best

Podiatrist

I’ve struggled with Achilles issues for years from playing football, and I was always encouraged to just play through the pain. After starting shockwave therapy and following a rehab programme with Zack, I’ve finally seen real improvement. I’m now back to running pain-free, which feels amazing. The rehab plan was tailored specifically to my needs and progressed in a really clear, structured way. The shockwave treatment definitely wasn’t comfortable, but the results have been well worth it. I was also given a plan to prevent the injury coming back in the future.

Dr Gary Wright

Cardiologist

From the initial consultation Dr Wright explained my condition and the treatment options in the clearest terms. On the day of the procedure he explained very clearly what was going to happen from start to finish which allayed any stress I might have had and put me at ease before the operation. The procedure could not have gone any better from my perspective and post operation I had no pain or discomfort whatsoever. My wounds were tiny and healed within days. All of this I put down to Dr Wright's skill and expertise. I have no hesitation in recommending him.

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

Andrew is always friendly and personable and is always genuinely intrested in what i have to say not only around my health but about my life in general and always remembers things i have told him even when it might be 6+ months between appointments. I always feel comfortable and respected and have no issues with asking questions on anything that might be playing on my mind but also know i can challenge results, treatments and my personal boundaries are respected without the fear of judgement of professional or personal opinions

᠎ Karen Laler

Dietitians

Karen was so lovely to speak with over the phone regarding my daughter’s issues that’s she’s had with eczema and allergies. I thought it would be a 10 minute check in but the call with Karen lasted the hour. I did not feel rushed and my concerns were listened to. Karen gave really great advise around adding things to diet that may help my little one and reminding me of all the things I can incorporate to ensure I am covering all food groups and possible allergens. Thank you Karen - would highly recommend

Devonshire Diagnostic Centre

Urology, Cardiology, + 6 more

What do we patients want?A succesful doctor, A respectful body language, easy communication?Do you want a pair of eyes that can look at you lovingly when you open your eyes?Who knows?May be all of them...Of course,we patients do not know whether we will die or stay. However, the bond between the patient and the doctor is very important. I am very glad to have met personely, l find it valuable that you can establish a one _on_one human and positive bond with your patients. Thank you Mr Zafer... Mr A.I.

Meliora Medical Group

Physiotherapy, Sports & Exercise Medicine

I recently visited Meliora Medical Facilities and was genuinely impressed. From the very first moment, I was welcomed by friendly, professional staff and a clean, well-organized environment. The level of expertise and experience they bring, combined with the care and respect they show to their patients, is truly top class. It is five-star service in every sense. I would highly recommend them, and this will definitely be my one and only medical group for any future rehabilitation or treatment.

Dr. Lauren Colquhoun

General Practitioner

I had an initial consultation with Lauren. She listened to my issues/symtoms I was experiencing with my current HRT that I had been prescribed by the nhs that I wasnt happy with. Lauren was extremely informative, professional and positive. We made a plan that started immediately. It was a weight of my shoulders that I’d been carrying for 5 years. My only regret is not booking in with Lauren sooner! I would highly recommend.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

Visit was generally satisfactory. However, after arrival I was ignored for almost an hour, well past my appointment time. The front desk noted my arrival and then seemed to forget about me. This was unnerving at a time when I was already anxious and an unnecessary delay for those accompanying. There was no apology when the error pointed out.

Optimised Care

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 4 more

The staff were warm and welcoming, the waiting area was clean and bright; my only problem was the beautiful low level sofas, my hip prevented me sitting on them. This seemed to be a problem for all hip patients, we all sat in the refectory area on high level chairs! That seems to be the only downside to my entire visit.

HCA Healthcare Golders Green Outpatients and Diagnostics Centre

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I would rate the visit very highly. The consultation was thorough and very helpful, and the location of the clinic was convenient for us. We were able to get a blood test done by a friendly nurse who made it painless for my daughter, and the results were provided quickly.