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Rehab Recovery

Health and Social Care, Psychiatry, + 2 more

A Life-Changing Experience – Thank You My wife is 62 years old and has battled alcoholism for 27 years. She had been to rehab three times before, but this time was different. After losing her mother – her last remaining close relative – she turned to alcohol once again, retreating from the world in her grief. As a family, we were at breaking point. In a desperate effort to keep a promise to her late mother, I kept her at home until the funeral so she could attend sober. It was one of the hardest challenges I’ve ever faced, but I managed it. Sadly, after the funeral, the drinking returned and we lost her to the bottle once more. When a small inheritance came through, I decided to try again. From the very first conversation, they understood exactly what we were going through. They acted quickly, knowing how critical timing is — when an addict asks for help, you must act immediately before the addiction takes over again. Addiction is not just the addict’s disease — it affects the whole family. They supported all of us, not just my wife. It’s now been four months, and I see a change in her I have never seen before. She is beginning to embrace sobriety in a genuine, lasting way. She speaks openly when she feels low or has a difficult day, instead of turning to the bottle. That openness has been life-changing for the whole family. I will always be grateful for their understanding, dedication, and wisdom. They didn’t just help my wife — they helped give our family hope again.

Mr Michael Ghosh

Cardiothoracic Surgeon

I was operated on by an exceptional cardiovascular surgeon at a critical moment in my life. The procedure took place in July 2025 at Guy's and St Thomas' Hospital and was performed by Dr. Michael Ghosh, an outstanding Consultant Cardiac Surgeon. The aortic valve replacement was carried out with remarkable precision, and the professionalism of the medical team made me feel safe, respected, and truly cared for. 🔹 Communication: Clear, empathetic, with detailed explanations of the procedure and its risks 🔹 Expertise: Impeccable surgical technique, with a minimally invasive approach that reduced recovery time 🔹 Postoperative care: Attentive, personalised, and consistently monitored 🔹 Outcome: A stable recovery, without major complications, and a significant improvement in my quality of life This surgical procedure, performed by Mr. Michael Ghosh, was not only a physical rescue but also a symbolic rebirth. I am deeply grateful to Mr. Michael Ghosh for his professionalism, humanity, and dedication—as well as to his entire team.

Midland Eye

Ophthalmology

Cataract op. performed by Mr Ting and team On arrival nurses prepared me by 3/4 doses of eye drops over 30 minutes with pleasant reassuring chat. When taken in for the op Mr Ting and staff were very calm and chatted to me asking questions , checking and rechecking which eye was to be done. On the table I was given instructions to open my eye and stare at a very bright light which after a minute or two I could do. Op proceeded painlessly with assuring commentary from Mr Ting as to progress. 15-20 minutes later it was all done. Being a bit rickety (at 81 yrs young) staff helped me to sit up , get my bearings and assist me to the Post Op lady to be briefed on my next 4 weeks of care which I dutifully followed. For anyone due for a cataract op NHS at Midland Eye should be their first choice. Many thanks for Mr Ting and his very professional excellent team

One Hatfield Hospital

Audiology, Cardiology, + 21 more

I had a really positive and pleasant experience with the radiographers. There were two of them and they were both very friendly, helpful, patient, careful, knowledgeable and extremely professional. I was very happy with their care. What I was not happy about was the service from the MRI/Scan receptionists, this is the second time I’ve done a scan and each time the receptionists were not friendly, they we’re extremely direct showing no empathy and welcoming presence. They seemed busy with the conversation they were having with each other so I have found on both occasions their service has been very poor. The first time I assumed it was a one off but after experiencing it for the second time I feel it’s necessary to provide the feedback so something can be done about it.

Spire Leeds Hospital

We were anxious about our daughter Abigail going under anaesthetic but put completely at ease by the friendly and professional team. Mr Moor gave a detailed description of the procedure and we particularly liked that our daughter was given the choice of IV or gas administration of anaesthesia. Nurse Jen provided exceptional care and was kind and compassionate throughout. Aftercare advice on discharge was very thorough. The ward was spotlessly clean and food very good.

Mr Mohammed Akmal

Orthopaedic Surgeon

After 30 years of relentless back pain, Mo Akmal fixed it in a day! Excellent service from the hospital, all the way through the procedure from arrival to departure on the same day was managed perfectly. Thank you all for a great job. 4 big screws, 2 rods and a Coflex device sorted everything out. Amazing it was all done through a 60mm incision with no visible stitches. Healed with virtually no scarring. Excellent.

Mr Andrew Kelly

ENT Surgeon

Mr. Kelly was extremely thorough and attentive to my condition and put me at ease immediately. His manners was very friendly and professional and helpful spent time listening to my situation and symptoms. I can away feeling very reassured and positive. I would highly recommend him to anyone requiring an ENT consultant. Thank you.

London Pregnancy Clinic

Clinical Genetics, Obstetrics & Gynaecology, + 1 more

Everything about our 10-week scan was amazing. Our consultant, Diane, was incredibly kind and reassuring, and she helped us manage our anxiety so well. She explained everything she was checking in detail and answered all our questions, which made us feel truly cared for and supported throughout the appointment.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

My experience was excellent. Rebecca made me feel at ease immediately and explained all that she was doing and what it meant. She had a lovely, friendly approach which made my experience a very positive one. The receptionist was also very welcoming and friendly. I would highly recommend the clinic to others.

Mr Nicholas Howells

Orthopaedic Surgeon

I attended my appointment with Mr Howells with my wife for the first time. He was very clear in his explanations of my condition, the options available and his views on their efficacy. We have agreed the best way forward for my treatment and I look forward to continuing my consultations with Mr Howells.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I had a colonoscopy and was rather nervous but the staff were so patient, calming, respectful and so lovely before, during and after the procedure. I was so worried coming in and they made me feel so at ease and looked after. I couldn't recommend the staff here enough they are truly phenomenal!

Mr Benjamin Snowden

Obstetrician & Gynaecologist

Amazing consultant. Everything perfect about him; bedside manner, compassionate, explanations clear and next steps put into place. Would recommend him without hesitation. Also thanked all the staff on reception and made same comments to them about the consultant and overall visit.

dentalessence - Burgess Hill

Dentistry

My visit was ok no major issues My only concern is that if I have to visit the hygienist then I have to pay up front , I think having to pay up front is a little bit naughty as you have my money 3 or 6 months before my visit. It could be earning me interest in my account .

Mr Naveed Afzal

Urologist

Mr Afzal was very good in dealing with my medical condition with a quick diagnosis resulting in surgery and a full recovery without any complications. Throughout, he kept me informed and the whole team were excellent at the Winterbourne before and during my procedure.

Mr John Terrace

General Surgeon

I attended the clinic with Dr John and he was absolutely amazing from start to finish.....and ongoing too. He invited my husband into the room for the consultation and also included him in the conversation. He was very well managed and professional throughout.

Dr Syed Afzal Sohaib

Cardiologist

Dr Sohaib is very attentive, has listened to my elation of symptoms and has explained everything in a friendly and informative manner. The appointment times were quick and I was made to feel very comfortable during them