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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

᠎ Matt Frost

Audiologist

I am in my sixties and have had increasingly bad hearing loss over the past twenty years, impairing everyday interactions but also my appreciation of, and ability to play, music. Guitar has been an integral part of my life since I was 12 and my inability to hear pitch, intonation, harmony and to play with other musicians had not been overcome despite purchasing expensive Phonak digital hearing aids from a well-known high street retailer. I have had two appointments with Matt Frost at Harley Hearing and will have at least one more. Matt took a full history of my issues, explained clearly the physical causes of my hearing difficulties along with a detailed description of how it might be addressed. His desire to listen, to understand the nature of my hearing loss and its profound effects upon my life, allied to his incredible enthusiasm, made me feel hope for the first time in a decade. I feel so lucky to have found him!

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

Mr Colin Holton

Orthopaedic Surgeon

Couldn’t fault Mr Holton, from the first consultation he really listened which I hadn’t had with other consultants in the past. Mr Holton also made me feel reassured throughout giving me the least invasive options first before surgery. As a young adult I have struggled to find a diagnosis and within the first consultation Mr Holton knew what my condition was and how to resolve it. I have had the surgery and have my life back as a result! First follow up he checked me over again and answered all questions I had especially about my recovery. I couldn’t fault the care and support that I had received and will forever be grateful. I would highly recommend Mr Holton especially for young adults who had struggled to find a consultant who isn’t afraid to operate if it is necessary.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I had my Pre-assessment on 14/91/26 at 09.30. I arrived early because of the inadequate parking at the hospital but was pleasantly surprised to be able to park straight away so, I arrived at 09.00 for my appt. I registered with reception then the nurse, Sharon, called me. Sharon talked me through my Pre-assessment and explained in detail what would happen when I'm admitted for my op. She gave me an ECG, took MRSA swabs and I had my bloods taken. Sharon explained several forms to me and provided Octensian wash and nasal gel for me to use prior to admission and after. The whole experience was positive. Sharon was very professional with an easy, friendly manner and kindly answered my questions that she had not already covered.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was taken into a room that was obviously not cleaned after the last patient as their clothes were still there. My postop instructions were to stay warm. I was absolutely freezing after surgery because the nurses turned the heat down to suit another patient. I was on the end bed and no one came to check on me for ages so I couldn’t get another blanket. I told the nurses at least three times that I don’t eat dairy. I then had cow’s milk and dairy butter placed in front of me which is offensive. The nurses paid a lot of attention to the person next to me, but rarely checked on me. I felt overlooked. By this point, I just wanted to go home but again they prioritised other patients so I was late to leave.

Dr Vinay Kumar Bhatia

Cardiologist

I am extremely grateful to be referred to Dr. Bhatia . who has been extremely thorough in looking into every aspect of the diagnosis and ensured to rule out any possible complications. His immediate attention, preponing the tests to ensure the results are in quickly so treatment can be started as early as possible, was highly commendable. He has been very patient and explained every step of the procedure to ensure that everything was clear and thorough. I am so delighted to be seen by Dr. Bhatia and highly recommend him. Laura, his PA, has been extremely helpful in sorting out the appointments as promptly as possible and always readily available to help with any queries. Many thanks and best wishes.

Mr Hywel Davies

Orthopaedic Surgeon

From my first visit Mr Davies was From my initial appointment at Spire Healthcare, I found all staff to be extremely informative, professional, and helpful. Upon meeting my surgeon, Mr Davies, he provided clear and comprehensive information regarding my knee replacement surgery and took the time to answer all of my questions thoroughly. The theatre, nursing, and ward staff were excellent from the moment I arrived for surgery through to my discharge, and I felt well cared for throughout my stay. I would highly recommend Mr Davies. The high standard of care I received meant that I felt completely at ease and had no hesitation in returning three months later to undergo my second knee replacement.

Mr Saurabh Odak

Orthopaedic Surgeon

I'm very pleased with my visit. I arrived late due to work commitments and couldn't to get through to the hospital to let them know. Mr Odak was waiting for me (I was the last patient of the day) and was very kind and friendly throughout the appointment. I got my diagnosis and was happy with the level of information provided. My condition was explained to me very clearly, and so were my treatment options. Mr Odak booked me in for a steroid injection, which will hopefully solve my issues. Turnaround between initial consultation and injection has been very quick (just a couple of weeks).

Ms Elinor Warner

ENT Surgeon

What can I say about Ms Warner, she has been such a big help to me not only medically but she has calmed me down when another hospital had no idea what to do with my condition she broke everything down and has made me feel so comfortable with the whole process. She is very attentive, explains everything in much simpler terms and is very empathetic. Her medical knowledge is very vast. Her team under her also respect her so much and she has taken so much time to train them to lead just like her. Thank you so much for all you do and are doing for me. Wish she was my general doctor.

Dr. Kit Wu

Neurologist

We decided to see Dr Wu after my husband unfortunately had an accident and needed a neurologist's opinion. She was from the outset very professional, calm and extremely thorough on examination and in herself was a delight to deal with. Over the months that we have seen Dr Wu she has always listened to our worries and offered excellent advice and has replied to our emails very promptly. We would have absolutely no hesitation in recommending such a kind personable and knowledgeable specialist, & think ourselves very lucky to have found her.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

Dr. Muglu has been one of the best consultants I have ever seen. I read his reviews before booking and they are all true. He is kind, patient and explains everything in understandable terms and is never in a rush to get you out and onto the next one! He went above and beyond to advise me even once my gynae tests were completed and we were had to explore other options. The support staff were also always welcoming and attentive. Overall, a fantastic experience. Thank you!

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I booked in for routine bloods and a health MOT. As a “free bus pass” holder I strongly believe regular blood tests and health checks are essential in monitoring any health issues and picking up potential problems before they cause symptoms. I think that we should be more proactive with health rather than reactive . Dr Shilpa Davé and her amazing team are fully engaged in providing a holistic approach to healthcare.

North Wales Eye Specialist Centre

Ophthalmology

Under the care of Mr Sunildath Cazabon on the 13th January 2026 I underwent laser vision corrective procedure for posterior capsule opacification following prior cataract surgery. A full series of tests was preformed before procedure. The procedure was completed successfully without any complications in under 15 minutes and a positive experience from start to finish with immediate improvement to my vision.

Mr Feisal Ali Shah

Orthopaedic Surgeon

I am beyond grateful for the incredible care and support I have received by Mr Feisal Shah during my recent meniscus root repair surgery. He listened to my concerns and answered my questions with careful, thorough and kind explanations. The treatment has been first class before, during and after surgery. It is no wonder Mr Shah has such a superb reputation. I cannot recommend him and his team enough. .

The Horder Centre

Orthopaedic Surgery, Physiotherapy

Very positive experience. Staff very kind and attentive. Just feel that some explanations and answers to my questions needed repeating to me as I was a bit sleepy after the operation and hadn’t fully understood or taken the instructions in properly. I think it would be beneficial if staff kept checking that patients had fully understood what had been relayed to them.