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St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I came into St Joseph’s on the 10th of January for a Abdominoplasty procedure, from entering the hospital and being greeted professionally by the reception, to the assistant who came down to reception to collect me and show me your my room, went smoothly and l would say, the highest stand l have had at a private hospital. The ward staff attended to me immediately, carried out their pre-op checks, were very informative in terms of time of the procedure etc, l couldn’t have been made more comfortable and cared for. The cleanliness and room was outstanding, l have had a number of stays at private hospitals over a period of 15 years and St Joseph’s is the leader from all parts of the service provided, your hospital should be used to show others how to set the highest standards, which you certainly excel at. Mr Wilson was outstanding too, from our initial consultation to the surgery and aftercare. I recurved a call from St Joseph’s on the 3 day after being discharged to check on my progress, which l wasn’t expecting but very much appreciated it. I have received the highest of care and everyone l met was amazing. Thank you for everything you did for me.

Dr Mohamed Khafaga

Anaesthetist, Pain Management Specialist

I found the entire experience to be extremely positive. Despite the actual reason for attending the appointment being due to extreme pain and limiting my mobility I came away from this appointment feeling unusually quite positive due to the manner of Dr Khafaga as he treated me as though my problem is important and genuine. He must see such a high volume of patients and I’m sure many are medically in a worse condition compared to mine, but the difference is that during our interaction I felt very comfortable and that nothing felt as though he was going through motions just to seem considerate. I felt I was understood and that how this affects my life is important to Dr Khafaga. His manner was very considerate indeed and not at all as though it was forced or robotic. Unusually, I came away feeling positive even though unfortunately, the treatment outlined would not be able to occur prior to my extended trip overseas which is a shame & disappointing.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

᠎ Matt Frost

Audiologist

Embarking on my first experience of wearing hearing aids after several years of “mild” hearing loss I was resistant to wearing them all the time and found aspects bewildering. But I now realise, through Matt’s careful listening and understanding, how much there is to be gained by the aids. He made some adjustments to the volume which could only have emerged through experience - since it can take time to digest the details first time round, not to mention the “mental activity” involved in getting adjusting to aids. Matt was patient and thorough and i was left with a fresh commitment to using the aids to enhance my life rather than just “tolerated”.

Mr Omer Alanie

Orthopaedic Surgeon

I went to see Mr Alanie needing a Total Knee Replacement. From the initial Out Patient appointment, through pre, peri, and post op, to the discharge out patient appointment, Mr Alanie was professional, polite, knowledgeable, easy to talk to, able to answer questions at an appropriate, understandable level, and always with a smile that puts you at ease. He shows in his approach that he enjoys looking after his patients and helping them. If ever I need a specialist knee surgeon in the future, I would definitely ask to see him again.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

Cambridge Heart Clinic

Cardiology

It was a private appoint & I paid for the ILR device. That was fine but I have been disappointed with the follow up since which seems to provide no reassurance that the ILR results are being looked at / reviewed so it is a case of assuming "no news is good news". In my view this is poor, if not unsatisfactory and it seems to me an initial 3 month review email followed by half yearly emails would be welcomed by patients. Also issue of contact phone numbers would be helpful e.g. technical. episode queries

Quality Dental : Worthing

Dentistry

I was uncomfortable with my dentures (recently made by another dentist) . Sorry I can't remember the dentist's name but he was absolutely brilliant. He spent half an hour working on them until they fitted perfectly. I can't thank him enough I'm able to enjoy eating again, it's made a huge difference. I was also concerned about a tooth and he was very reassuring even took xrays. Brilliant dentist, professional, patient and a friendly attitude. Thanks so much.

Dr Edward Nash

General (Internal) Medicine

Dr Nash had requested all my data from the Birmingham Hospitals and had read and fully understood the contents. He then asked me for many other details relevant to my condition and performed respiratory tests to make comparisons with my notes. He showed real interest in my concerns about my health. When I left the appointment I felt confident being in his care and had a plan arranged with him to proceed with the investigation of my lung condition.

Dr Duncan Birth

Obstetrics & Gynaecology

I've been under Dr Duncan's care for the birth of both my daughters, and failed pregnancies in between. He and Colette have been incredibly supportive throughout our journey, and provided the reassurance that we needed during my most recent pregnancy with scans every fortnight. I had a second c-section in October, and everything went smoothly. My incision is neat, and healed quickly without issue. I really cannot recommend him enough.

Mr Peter Driscoll

General Surgeon

As I suffer with acute anxiety about medical procedures, it was vital that I found someone who would be sympathetic to my feelings and dealt with carefully. Peter Driscoll was exactly the right person for me. Clearly a highly skilled and experienced professional, he set my mind at ease and tailored his interactions such that I felt wholly comfortable with the procedure. It was an excellent experience and I am very grateful to him.

Ms Kathryn Tilbury (KT)

Physiotherapist

I went for physiotherapy sessions to address persistent pain between my shoulder and neck. KT focused on helping me build strength around my shoulder, which significantly reduced the pain over time. The exercises KT suggested were well explained, easy to follow, and had a clear positive impact on my recovery. I noticed consistent improvement with each session and would highly recommend KT to anyone dealing with similar issues.

Mr Murtuza Sikander

Neurosurgeon

I have personally checked and reviewed Dr. Murtuza Sikander. He is a highly skilled and knowledgeable neurosurgeon. His professional approach, clear communication, and dedication to patient care are truly commendable. He carefully evaluates each case and provides confident, well-informed treatment. I am very satisfied with his services and would highly recommend him.

Inverness Outpatient Centre – part of Circle Health Group

General Surgery, Obstetrics & Gynaecology, + 2 more

Some feedback was the lack of information about parking. I also tried to follow the directions link and it failed on an apple device. A quick Google took me to the door fine. The appointment start time was late and my parking meter was at its end. Luckily no warden about. So some info on parking and timings to expect would be helpful. Thanks for reading.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

The care I received was of a very high standard. The staff were professional, kind and reassuring throughout my visit, which made the whole experience much easier and less stressful. Everything was well organised, communication was clear, and I felt supported at every stage. The environment was clean and calm, and overall the experience was very positive.

Mr Neil Pennington

Orthopaedic Surgeon

It was an excellent experience. Mr Pennington listen to my issues and performed an examination, explain what could be the potential problems. He arranged for an x-ray confirming problem. He went onto explain what it was in detail and the options moving forward. The whole process was approx. 1 hour. I wish I had of used this service earlier.