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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Mr Hosam E Matar

Orthopaedic Surgeon

Having waited 18months plus to get a diagnosis of serious issue with my left hip via my Doctor suddenly once referred to the Park Hospital things began to move quickly.Our first meeting with Mr Matar left both myself and my long suffering partner feeling that at last my problem was being treated seriously and professionally. He explained the reason for my issue, bone on bone hip, showed us the X-rays, explained the procedure and time frame of my recovery and set a date for the operation. Subsequently I was booked in for an operation, no delays and extremely well treated, being kept informed at each step. Having met again with Mr Matar he checked through my abilities and as ny recovery has gone well he discharged me. I have no hesitation in highly recommending Mr Matar to any friend or colleague who is in need of similar treatment and have nothing but gratitude to him

Dr Mathias Toth

General (Internal) Medicine, Geriatric Doctor

I have been seeing Dr Toth for the past year - it was a follow up from a diagnosis of an autoimmune condition I received some years ago - his diagnosis. He is very thorough, extremely professional, very personable, considerate and understanding. My first visit to him was not long after my mother had died and I was upset and he was very understanding and gave me time to talk about it. He carried out a full blood screening (among other things) which highlighted areas which required attention. The money you spend on a consultation is very well spent, the timing of the consultations means that you have time with him to talk through results and why he considers what the next steps are that should be taken. I highly recommend him.

Mr Hasan Al Chalabi

General Surgeon

I recently came to see Dr Chalabi about a new hernia, he previously operated on me earlier this year, I would highly reccommend him when it comes to Hernias, his knowledge and skill set are definitely top tier and his approach is wonderful.His communication skills are always excellent, he is compassionate, reassuring and always goes above and beyond. He has helped me and it was through my father who is a patient of his, that I was lucky enough to hear about him. A big thank you to Dr Chalabi. Also a big thank you to his secretary, Bobi, who is always so polite and helpful. She always goes above and beyond. Her communication skills are excellent, she is polite and very understanding. Wishing them both the best in their career.

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

I would rate my overall experience 10 out of 10 From the moment I arrived I was treated courteously and professionally. Julia and her assistant treated me with great care and consideration, calmly advising each stage of my treatment and checking I was comfortable and happy to carry on. Dee in reception is a treasure, first appearances are so important to a business, she welcomes you with a cheery "putting one at ease" smile. The reception area and treatment rooms are absolutely spotless. I have been using OSD Dental Dept since 2017 & I will continue doing so, I would not hesitate in recommending OSD Dental Dept to anyone who may ask.

Dr Turab Syed

Orthopaedic Surgeon

When I arrived at the hospital after travelling 1 hour 45 mins I was told the consultant I should have seen wasn't there😩The receptionist said maybe she could find someone else to help me?? That is when Dr Turab Syed stepped in.he was about to leave but took the time to see me. I found him very professional and friendly and easy to talk too🤗He examined me & asked lots of questions regarding my problem,I felt very at ease during the appointment.He suggested I get an MRI scan to find out more regarding my symptoms. Overall I found the experience spot on 5/5 most definitely👌👌

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

Jack has helped me manage the symptoms of Ehlers Danlos Syndrome through a tailored strengthening and fitness program. He's measured my progress over time using rep count reports and strength measuring devices as well as charting general wellbeing. We recently started adapted boxing too which I have enjoyed. I feel really supported and motivated to reach my goals. He is understanding and meets you where you are at fitness-wise, as well as pushing you to the best you can be. I would definitely recommend Jack to other people with long term health conditions like me.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

Excellent 5* service all round - I booked my telephone appointment online and everything was on time and thorough. Special thanks to Joanna for helping me out with invoicing and making sure I was happy with my appointment type. Exceptional customer service. Also thank you to Dr N Bennett who provided me with amazing advice and a speedy prescription - she guided me and we made a decision together on next steps. I will be coming back for a review in 3 months and hopefully I can come in person and use the beautiful facilities. Thank you all at Well Life!

The National Heart Clinic

Cardiology

The experience I’ve had with Dr Francesco Lo Monaco was first class. He’s been absolutely fantastic. He’s been very helpful and thorough with all my concerns. He really goes in depth and explains everything, so that we understand and every question gets answered. I am very pleased with the service I’ve received and grateful for all his help. I highly recommend Dr Francesco Lo Monaco to everyone looking for an experienced, professional Cardiologist!

Well Life Clinic Cobham

Allergy Medicine, Clinical Genetics, + 12 more

This is GP services as they should be. I booked on Sunday afternoon and had a good selection of appointments for Monday morning. I was seen on my appointment time. The fact that the appointments are 20 minutes long allows the GP time to be very thorough and explain in detail your condition. Over four visits this year, I have always seen the same GP, which builds the connection that the excessively busy NHS service no longer provides.

Dr Matthew Wright

Cardiologist

I have seen Dr Wright on several occasions in the past and I find his approach with me as a patient very agreeable. He is a very good listener and willing to explain in detail and very openly test results (Zio patch), causes of symptoms and options available to either medically manage or use evasive methods to investigate or cure a problem. He also respects the patient's decision on the approach of resolving a problem.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I am extremely grateful for the excellent care I received from Dr Owa. From the very first consultation through my polyp removal procedure and recovery, Dr Owa explained the procedure, answered all of my questions, and put me at ease. The surgery went smoothly. The follow-up care was just as attentive, and my recovery has been better than I expected. A nice friendly approach.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I have benefited enormously from my involvement with APPI Clinics lol Hampstead to minimise surgical damage over the past 2 years. 3 months ago I broke a leg and now that has become load bearing we are starting to rebuild myself once again. The treatment and encouragement I continue to receive has and is excellent and I expect my personal well being will be restored

Dr Robin J Northcote

Cardiologist, General (Internal) Medicine

Dr Northcote was very polite and cheery when arriving. He went over what I was in for and explained everything quite clearly what was going to happen. He was reassuring as I was rather worried about the procedure. After the procedure Dr Northcote returned to see how I got on and how I was. Had a chat about about the actual operation I was to get in January.

Dr. Geoffrey Brent

Dermatologist

I had an extremely positive experience with Dr Brent. He made me feel at ease and explained everything in great detail. The treatment he prescribed me completely cleared my rash within 1 week. Something that was making me feel very self-conscious, I am very happy. I would recommend to anyone needing a dermatologist.

Professor Muntzer Mughal

General Surgeon

I have been a patient of Professor Mughal for many years. I travel from NW England to see him because in my view he is the best ! His professionalism , ,skill,and level of care is beyond excellent. He explains everything clearly and has a wonderful bedside manner at a time when one feels anxious and vulnerable…