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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

VISIO Health

Ophthalmology

WOW amazing! I have worn glasses since I was 16 (53 years), initially to see the blackboard! Recently my eyesight deteriorated due to cataracts and I was referred to Visio. I was very nervous about having the operation but in retrospect should not have worried, it really was not stressful. I had Trifocal Lenses fitted by Ms Ranjit Sandhu and would describe the result as amazing and transformational. I was hoping for my eyesight to return to my pre cataract vision, it did far more than this as I now have excellent unaided vision for distance as well as for near. I now have better vision than I have ever had before, and don’t need glasses anymore! I was advised before the operation that a side effect may be an increase in Halo & Glare when driving at night, however, I have not experienced this and am very comfortable with my night driving vision. In summary my vision has been transformed thanks to Visio and I would highly recommend them.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

Everything was appreciated. the only thing noticed was the main front desk receptionist as you check-in and indeed who checked me in before my appointment, which was at 12:45pm. She seemed over-worked and was not very welcoming, yet it was before lunch. The reception staff are the first point of contact for anyone and need to maintain a happier face (regardless of their own issues) and use far more entertaining approach or greeting language. My contact with this lady was not even 1-minute and this was not even fulfilled. This is compared to many places I have came across including hospital staff e.g MIR or my local GP including anywhere where you deal with the general public. Her approach was out of the ordinary and it was more like she was facing issues, no thanks expressed. Only formal questions asked in a rush so I can be marked in quickly and that's it.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

Below is my review I left on the website . Feel the need to update this for future patients. From the min I arrived I was greeted with first class service and wouldn’t change a single thing. The level of care was outstanding and Dr Matar made me feel like I was in exceptional hands prior to operation making me feel so at ease while in pre op room, I also have to say the staff prior to op was lovely making me lose any nerves I had prior to the operation. Can’t thank the whole team enough for the level of service I received . Visited physio today 2.5 weeks after surgery and yet again the service received from walking through the door to walking out was exceptional thank you. Keep up the fantastic work and hope the whole team have a wonderful Christmas Visited physio a further twice since above and again outstanding service

Mr Bhaskar Thakur

Neurosurgeon

I found Mr Thakur to be a very personable, professional and knowledgeable neurosurgeon. He not only diagnosed the cause of my symptoms but offered clear explanations to me of my difficulties and his recommended treatment. I was in great pain on a daily basis and he ensured that I was operated on as quickly as possible. The operation has been a complete success. After just 2 months rehab, I am back to be able to walk for an hour a day, rejoin my Pilates classes and throw away the painkillers. Plus the scar has healed amazingly well. I would recommend anyone who, like me, had been bounced around the system as the pain got worse and worse, to trust Mr. Thakur

Mr Thomas Joseph

General Surgeon

I am thoroughly happy with my overall results of my surgery with Mr Thomas Joseph. The discomfort I was in has hugely reduced to next to none. The service he provided was very professional and he made me feel very comfortable in and out of the operating theatre. Mr Thomas Joseph reassured me throughout my surgery when I got overwhelmed with it all and answered any questions I had. I would highly recommend and wouldn’t hesitate to choose him if I was to ever need further varicose vein surgery in the future. Thank you for a pleasant experience and for relieving me of the pain and discomfort I was in on a daily basis.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Mr Nick Boyce Cam

Orthopaedic Surgeon

Mr Nick Boyce Cam performed a successful Total Knee Replacement, on my right leg, on the 1st December 2025, at the Nuffield Grosvenor Hospital, Chester. From the initial consultation and throughout the process Mr Nick Boyce Cam was very approachable and attentive. He answered all my questions and addressed my concerns in such a way, that I felt well informed and confident going in for the surgery. The surgery was successful and the scar was both neat and minimal. I have no hesitation in recommending Mr Nick Boyce Cam as a highly talented orthopaedic surgeon.

Mr Damian Clark

Orthopaedic Surgeon

Damian has a very polite bedside manner that exudes confidence and experience without arrogance. The knee replacement operation was fully explained and in my case due to back problems other consultants were requested to give advice before the operation was agreed. The Hospital stay itself was very satisfactory, plenty of staff and care. Overall experience including inpatient experience 5*. Recovery is well advanced after just 6 weeks which I have attributed to Damian's skill and following physiotherapy exercises at least 3 times a day

La Belle Forme

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I had a breast reduction and uplift with Parkash Lohana in December 2025 and I am delighted with the results. All the staff here are so kind and friendly. Special shout out to Roslyn for how well she looked after me (and my very anxious mum!) on the day, Bernadette, Lisa, but everyone has been amazing. I'm still healing and had to come in for a same day appointment to have something checked and Belinda totally put me at ease and gave me really clear information. Honestly couldn't fault a single element of my experience!

Mr Satheesh Iype

General Surgeon

I am extremely grateful to Dr. Iype at Cleveland Clinic London. After dealing with a recurring issue for almost a year, he quickly diagnosed my condition and carried out the necessary surgery. He was friendly, took the time to explain everything clearly, and made me feel calm and confident that I was in the right hands. His professionalism and kindness made a difficult experience much easier, and I am very thankful for the excellent care I received. I highly recommend Dr. Iype!

Mr Simon Coleridge

Orthopaedic Surgeon

From start to finish my experience has been excellent, from admin to reception to consultations to the hospital team. Mr Coleridge has been clear & concise, answering my questions, fully explaining my options/ the prognosis etc. The option to wait probably the best part of a year for NHS treatment was not an option for my injury, and having had Mr Coleridge recommended by both my GP and physio I’d extremely glad I dealt with him, and he got me back on my feet…..literally!

Professor Xavier Griffin

Orthopaedic Surgeon

Professor Griffin pointed out potential problems with my hip replacement on my last visit and recommended a spect scan. The scan revealed that there was no loosening of my replacement hip and we agreed that no intervention is necessary, at least for the time being. Everything was well explained and my questions were answered in a way I could understand. A perfect experience for me as a patient.

Dr Georgina Standen

General Practitioner

Dr Standen was attentive and thorough. I had the time to explain my 'hormonal history' thoroughly and she gave clear explanations to any questions I had. It's clear she knows a great deal about women's hormonal health and is very up to date on safe and effective usage of hormones as part of an HRT regime. I feel hopeful that this is a good step in my journey to better hormonal health.