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Mr Samuel Jayaraj

ENT Surgeon

The care I have received from Mr Jayaraj has been exceptional; from the minute my referral went through the process has been seamless and wonderfully efficient. I have suffered for decades with breathing difficulties and fruitless trips to my own GP practice. After eliminating nasal drops as a sufficient solution Mr Jayaraj advised I was a candidate for surgery. Mr Jayaraj has been very generous with his time, he made me feel safe and heard on the day of surgery and the aftercare has been incredibly thorough too. The outcome is already an overwhelming success; I am thrilled to be breathing normally for the first time since childhood following septoplasty and sinus surgery. As an unexpected bonus my sleep and anxiety has improved and 7 weeks after the procedure my recurrent sinus pain no longer seems to be an issue. I cannot recommend and thank Mr Jayaraj and his team enough! He is a genuinely kind, friendly and compassionate gentleman who ensured the best possible treatment plan for my improved health with outstanding results..

Mr Chakri Munipalle

General Surgeon

My experience with Mr Munipalle was excellent, as was my experience with the ward staff and the resus staff. Sadly though my experience with the anesthatist. The tall man with the tattoos was as lovely as the others but the shorter man made me feel like I didn’t matter. He was putting in the cannular, which he tried multiple times in my left hand without even a word spoken. That could be forgiven but when the cannular was sited in my right arm he administered the medication to put me under, without any warning and before the mask was put on my face. This was a really unpleasant experience that felt like my body was collapsing in on itself and of course I panicked, which made one of them to put the mask on me. This doctor operated In a completely different way to all other staff involved in my care. I feel strongly that this is communicated to Mr Munipalle as this man lets the rest of the team down. Linda H. operation date 6 November 2025.

᠎ Lee Culverhouse

Physiotherapist

I have been receiving treatment following ACL reconstruction (with LET and meniscus repair), and I am genuinely impressed with the level of care and professionalism I have experienced. Lee consistently explains each exercise clearly, checks my progress carefully, and adjusts my programme so that I always feel safe but challenged. His encouragement and attention to detail have made a noticeable difference in my recovery and my confidence. During one of my session, Lee even took me to the gym and guided me through three leg machines, explaining how this next stage will help me progress. His support and reassurance that I’ll start seeing big improvements mean a lot to me. I truly appreciate the time, patience, and expertise he brings to every session. I feel well supported and motivated, and I am very grateful for the high-quality care he provides. I am very much looking forward to continuing my recovery with Lee.

Mr Divyang Shukla

Orthopaedic Surgeon

Mr Shukla originally saw me as a private patient in order to relieve the pain in my left shoulder. He gave me a pain reliving injection and advised me that I really needed an operation to solve the problem. He offered to write to my GP and ask him to refer me back to Mr Shukla as an NHS patient for the necessary operation. Subsequently I had an X-Ray and an MRI scan on the shoulder. Yesterday Mr Shukla saw me having seen the X-Ray and scan results and advised me that instead of a shoulder replacement op. he recommended that he carry out a key-hole operation to remove a piece of bone on the shoulder which was causing me pain and also to repair two damaged tendons. This I have agreed to and I now await a date for the op. Mr Shukla is very courteous, kind and re-assuring and also explains what the problem is and what is the best way to resolve the problem.

Ms Laura Ismail

Obstetrician & Gynaecologist

I cannot express enough how grateful I am for Ms. Laura Ismail. She is by far the most exceptional gynaecologist I have ever met. From the moment I walked into her clinic, she made me feel safe, understood, and truly cared for. She listens with such patience, explains everything clearly, and treats you with a level of compassion that is rare to find. Her expertise is undeniable, but what makes her truly special is her kindness and the way she makes you feel completely at ease. I left my appointment feeling reassured, supported, and deeply thankful. Ms. Laura is a genuinely outstanding doctor, and I would recommend her to anyone without hesitation.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

Arrived early as instructed, car park was full as the barrier was open and it appeared people were taking advantage of free parking. The amount of cars in the car park did not reflect the amount of people in the waiting area. I was shown where to go and I took a seat, my appointment was at 2.30 i was there at 2.15 I went in around 3.00. Not sure why I needed to be so early as I was not asked to fill in any forms or speak to anyone. My actual appointment was ok the consultation was professional and the consultant was very nice. Disappointed that the hot drink station doesn’t have takeout cups or the nice border biscuits.

Dr Christian Cerra

General Practitioner

Our first initial consultation with Dr Cerra was good, but we felt as though the length of the appointment could have been longer. We had so many questions and we were limited on time, which meant a few things had not been covered that we subsequently read on our consent forms etc so had to clarify this with our NHS coordinator prior to signing the forms. Longer appointment times would remedy this. During the collection, we didn’t speak to Dr Cerra much but we felt we were in good hands. He didn’t get our hopes up nor was negative which I think is hard to get that balance right during such an uncertain procedure.

Mr Kam Balaggan

Ophthalmologist

Mr Balaggan was a calming professional who took time to explain each step and give a sensible best and worst case scenario. He assured me that he would do his very best to close a "Very Large" macular hole I presented with. I underwent surgery within two weeks and the care and reassurance that both the operation and the aftercare afforded was simply, second to none. Mr Balaggans expertise has resulted in a successful closure of my macular hole and I have no hestiation in 100% recommending him to anyone requiring eye surgery. I am delighted with the results.

The London Clinic

Physiotherapy, Dermatology, + 13 more

Visit was in Luton and Dunstable hospital. I have arrived early for appointment and seen straight away by nurse on duty for first checks.( hight/weight). Then Doctors Gyampoh has seen me for a verbal consultation explained process regarding my concern regarding the condition and scan on the day. After that scan took place with another Doctor. After that Dr. Gyampoh thoroughly have explained my scan,outcome, options and process going forward. Great experience thank you very much. Keep up the good work and experience with patience.

Mr Edward Pringle

Ophthalmologist

I recently visited Dr Edward Pringle and had an excellent experience. He was incredibly thorough and professional throughout the examination, taking the time to explain every parameter clearly and ensure I fully understood the results. He was also polite, patient, and attentive, which made the whole process very reassuring. His strong academic background is evident in the quality of care he provides, and I felt confident I was in expert hands. I would highly recommend him to anyone seeking outstanding ophthalmological care.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

The staff were so kind and helped me to relax when I went for egg collection. The Embryo transfer was a beautiful moment and they ensured it was marked with a photo of the embryo being transferred and a hand written card. Unfortunately, our first transfer was unsuccessful but I know we are in safe hands for our next steps. The admin team in particular have been amazing - responsive, sensitive and friendly. Thank you to all of the staff that quietly encourage hope in a scary time

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

My experience at Aura has been consistently excellent. I have beee a patient at the practice for several years and cannot recommend it highly enough. The reception staff are always welcoming and ensure appointments run smoothly. My recent visit was great as always- I appreciate the personalised approach to maintaining my oral health. Nadine is an exceptionally skilful dentist and her hygienist team are superb too.

dentalessence - Burgess Hill

Dentistry

Dr Robert Sword was very professional and throughout my treatment explained in detail what was happening and the options available for further treatment if required. He has a calm reassuring nature and is genuinely a very caring professional dentist whom I would whole heartedly recommend to anyone but in particular those of a nervous disposition.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Very happy with the whole process from booking appointment through to outcome of consultation. Very friendly staff and I didn't feel rushed. The consultation was very thorough and a detailed explanation provided with clear recommendations for next steps. I felt listened to.

Clarity - Edinburgh

Ophthalmology

Having recently had cataract surgery at Clarity, I can strongly recommend Dr Tatham and the rest of the team for the excellent service provided. I was concerned as to the result as I have AMD, but I was delighted with the result. Thank you to the wonderful team.

Mental Health Dietitians

Dietitian

My sessions are well paced with enough time to cover everything needed such as check in, progress, future goals, proving advice and learning. My practitioner provides written notes to help me remember content and stay on track and have flexible times to book.