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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

One Ashford Hospital

Audiology, Cardiology, + 22 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

Mr Christopher Brew

Orthopaedic Surgeon

Mr Brew came in to see me on the morning of surgery. I also saw him briefly in the anti room before going into theatre, and then again in my room, post surgery. He said all had gone well and that he would pop in to see me the following day. The physio came to see me several times the next day, so I was up and about with the physio and using the walking aid. Mr Brew popped in again early evening to see how I was, and said he would come and see me the following day. My physio came the next morning and we had more intensive exercises throughout the day. By late afternoon, I was doing well with the exercises and the physio said she was more than happy to discharge me if I would like to go home. So I didn’t see Mr Brew again until Friday this week, when he confirmed that he was happy with the way my knee was looking, then we looked at the X-rays with him and everything looked good. In actual fact, I was just recovering from a migraine on the day of my appointment, and wasn’t confident in asking the questions I had written down. My fault of course, but it is my intention to phone Mr Brews secretary and ask her if she would be kind enough to ask them on my behalf, and let me know the answers. He did say he would arrange to see me again at the end of the year.

Mr David Floyd

Plastic Surgeon

Mr Floyd is a consumate professional. From the moment he walks in with his old fashioned leather briefcase, yoh know you are safe in the hands of a surgeon who sees you as an individual, with hopes and needs that are intensely personal. He really LISTENS, and HEARS....then he goes on to show his true artistry by producing a result that is better even than your wildest dreams!! From my mother to my daughters, my husband to my best friend, and especially to me, my new boobs are completely perfect! This is my second time around (the last was 17 years ago) and the chap who did the first op was good, but Mr Floyd is in a different league. Yoh can absolutely trust that he will do the best by you, don't hesitate, plastic surgeons dont get better than this!

Dr Charles Loh

Plastic Surgeon

Firstly we would like to thank Dr Loh for the amazing procedure he completed on our 2 year old son. We are sure the positive outcome and result is down to Mr Lohs skill and expertise. Particularly in micro surgery. We appreciated that Mr Loh was following the recovery progress through updates from the nurses and the took the time to contact us directly to check in, answer queries and offer us to opportunity to meet. We were delighted to meet him in person. He was very compassionate towards us as a family, especially our 2 year old son. He didn’t mind taking the time to explain the procedure to us and answer our questions. We couldn’t recommend Mr Loh highly enough. Thank you for giving our son and family an easier time going forward.

Clarity - Coventry

Gastroenterology, Ophthalmology

After the first right eye cataract removal Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a very keen insect photographer and found with the distance lens I could not see the camera screen clearly. I became worried about the impact on my ability to focus close up on insects. About 8 p.m. I sent him a text briefly outlining my concerns . He called me back immediately and listened carefully. I was even considering other options than the NHS lens and he kindly sent details of these. However he advised me to I stay with a close-up NHS lens to get as much light into the eye as possible. I followed his advice and am very pleased and very satisfied with the result. Sabina George

Mr Ahsan Sheeraz

Orthopaedic Surgeon

We would like to thank Dr. Sheeraz for the excellent care he provided to my father. He was professional and thorough throughout the consultation. He conducted a detailed examination of my father’s knee and clearly explained the diagnosis and next steps, which gave us confidence and reassurance. He took the time to address all our concerns and listened carefully to each issue we raised. We especially appreciated that he also spoke with my mother and offered helpful advice on maintaining bone health as she ages. His guidance was practical and easy to understand. We felt listened to and well cared for, and we are grateful for his expertise and attentive approach.

Miss Sascha Dua

General Surgeon

Miss Sascha Dua is a great professional—respectful, knowledgeable, and caring. I was very scared to be in a breast cancer unit for the very first time, but she was wonderful at breaking the ice and making me feel comfortable. She was attentive and taught me how to properly perform self-examinations, which made me realise I had always been doing them incorrectly. Her team is also amazing and very caring. They sent me letters in advance introducing the team and explaining in detail how the process works, which was incredibly helpful. My husband and I were very happy with the whole process. I truly wish all doctors’ appointments were this supportive.

Dr. Reina Wujanto

Dermatologist

I recently took my 4-year-old son to see Dr. Wujant Reina for skin issues, and we had a very positive experience. Dr. Reina was kind, patient, and attentive, and she took the time to listen to my concerns and thoroughly examine my son. She explained the condition and treatment options clearly and in a way that was easy to understand. She was gentle and reassuring with my child, which made the visit much easier. The office staff was professional and the appointment was well organized. I felt confident in the care my son received and would recommend Dr. Reina to other parents.

Professor Ewen Griffiths

General Surgeon

Professor Griffiths and his team performed esophagectomy surgery on 24.11.25. I was informed in advance about the procedure and the operation was very successful. At all times Professor Griffiths acted with utmost professionalism and his knowledge and skills gave me total confidence in the surgical procedure. Post operation was supportive with daily meetings in ICU and the ward. The recovery has been quick and down to the skills of the Professor and his team coupled with the care of the doctors and nurses at the ICU and ward.

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

Mr Gavin Macpherson

Orthopaedic Surgeon

Mr Macpherson was incredibly approachable and very helpful - my surgery was for a full hip replacement. He went over the options and the surgery was agreed. Mr Macpherson was particularly helpful when my surgery had to be postponed from the initial appointment date due to unfortunate and unconnected circumstances. Everything was explained very well to me and email communication was always prompt and informative. I have had a very positive experience and am very grateful to Mr Macpherson and the rest of his team

Meliora Medical Group

Physiotherapy, Sports & Exercise Medicine

I recently visited Meliora Medical Facilities and was genuinely impressed. From the very first moment, I was welcomed by friendly, professional staff and a clean, well-organized environment. The level of expertise and experience they bring, combined with the care and respect they show to their patients, is truly top class. It is five-star service in every sense. I would highly recommend them, and this will definitely be my one and only medical group for any future rehabilitation or treatment.

The York Dental Suite by Mafalda Queiroz

Dentistry

We have been attending Mafalda’s clinic for years now and always receive the best care! Her team are excellent (special mention for Jemma and Chloe). I would highly recommend them to any families - they are amazing with kids, so reassuring and make the whole experience fun. My son is having aligner treatment at the moment and always looks forward to visiting the clinic. Mafalda is so passionate about what she does and we feel we are in the best hands.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I had vein ablation today under Mr Mohamed Elawal - having had this prior at Uckfield Hospital, what a difference attending Cooden Medical Group was! From start to finish the whole team we're so lovely and professional! The Administration team, the Nurses and all the Consultants are so knowledgeable and really make you feel at ease. Would highly recommend this establishment for any procedures they offer!

Moorgate Andrology

Obstetrics & Gynaecology, Urology

The booking process was good. David gave me an excellent first impression. He, with Dr. Fragkoulis, and the rest of the team - communicated professionally ensuring they obtained - and all the same - provided the right information to help me with. The staff was kind and reassuring pre-op, and the post-op guidelines were quite straightforward. I would recommend this clinic.