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Moorfields Private Eye Hospital

Ophthalmology

I was informed in the email sent for my first appointment that the consultation would take approx one to one and a half hrs maybe more if I was having tests. I saw the consultant and had the tests, this took no more than 10-15 minutes. In my experience of having private consultation I don’t think this was a consultation, I was told someone will call me and give me details of the treatment, I was not given a time or day when this phone call would take place. I tried to ask questions about the treatment but was told they would explain all to me in the phone call. I called next day as I had other commitments the following days and weeks and may have missed their call. I was given the information about the treatment on the phone, I asked if I was paying for this phone call and was told that I would not be charged. I was charged and paid for the tests on the day, after the phone call I later received an invoice for the consultation of £300, so basically I was charged for a phone consultation as I don’t believe I got a consultation on the day that warranted this amount of money. I am really disappointed with this kind of service, I believe if I’m paying for a private consultation I should be given the time face to face so that I can ask questions and understand the treatment that I will be paying for. This was not NHS where you are only allocated a small amount of time, which is why I am so disappointed with this service and the costs which is unwarranted.

Mr Kuhan Rajah

Obstetrician & Gynaecologist

I have been suffering from painful and heavy periods since my teenage years, for over 20 years, without ever receiving a diagnosis or appropriate treatment. My experience changed completely after my consultation with Dr Kuhan Rajah. During the appointment, Dr Rajah carried out the scan himself and explained everything in a clear, thorough, and reassuring way. His depth of knowledge was evident, and for the first time I truly understood my condition and the treatment options available to me. The treatment he recommended has been extremely helpful in managing my symptoms and has made a significant difference to my quality of life. Dr Rajah is not only highly knowledgeable but also exceptionally kind and empathetic. I felt listened to and supported throughout the process, which meant a great deal after so many years without answers. I am genuinely grateful to have found him and would highly recommend him. I would also like to highlight how organised and efficient the practice is. Jo, his secretary, is very professional, responsive, and efficient, which made the whole experience smooth and reassuring.

Mr David Lawrence

Cardiothoracic Surgeon

My experience with Mr. David Lawrence may be described as nothing short of FIVE STAR PLUS. From the beginning, Mr. Lawrence has been hugely approachable, friendly and reassuring; he gave me all the information I wanted/needed to know about my surgery and engendered in me a feeling of complete confidence that I was definitely in the safest of hands. Shortly before my surgery, Mr. Lawrence came to see me and although I was very nervous by then, never having had an operation in my life, he managed to make me feel a little more at ease, it was just somehow reassuring to have those few words with him. The operation has been a success and in my opinion - and in the words of Tina Turner - he is 'SIMPLY THE BEST". HUGE "THANK YOU" to Mr. David Lawrence.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

The staff were incredibly helpful, understanding and supportive. I explained my concern and was given an urgent appointment. Vanessa S is the perfect person for her role and puts people at ease immediately. She secured me a hearing test and a consultation appointment on the same day. She also helped me with some of the administrative elements of using my private healthcare as the process has changed since I last used it. Very helpful, friendly, professional and reassuring. I was greeted on arrival, immediately shown to the waiting area and taken straight through to my first appointment, even though I was a few minutes early. Cannot fault the service I received and the care and professionalism was consistent throughout.

Loughview Health

General Practice (GP)

I contacted my NHS GP after developing an acute medical problem but was not offered an appointment or even the opportunity to speak with a GP. Loughvuew had be recommended to me by a friend and I had no trouble getting an appointment quickly. The reception staff were very welcoming and I was seen on time. The GP was very professional but also very open and friendly and I found it very easy to talk to him. He took a thorough history and did a full examination before explaining his diagnosis and proposed treatment plan. Overall I was very happy with the consultation and would thoroughly recommend Loughview to anyone seeking high quality, compassionate medical care.

Raynaud's Clinic

Rheumatology

I had an extremely positive experience attending the Raynaud’s clinic. I was given ample time during the appointment and never felt rushed, which made a real difference. I felt genuinely listened to and involved in the conversation throughout. Louise Parker was extremely knowledgeable and took the time to really understand my symptoms and concerns. Together we unpicked my individual triggers, which was both reassuring and informative, and we agreed a clear, tailored plan moving forward. I left the clinic feeling more confident in managing my condition and would highly recommend this service to others.

Venturi Cardiology

Cardiology

I was very impressed with the service provided and the professionalism of the team. I was quoted a five month wait with NHS at the Countess of Chester for a standard Ecardiogram.At Venturi Cardiology I was seen in two days. In terms of Cost Venturi were again a top performer. Whilst I cannot rate the quality of the report sent to my GP and a Cardiologist and myself completely baffled me (as you would expect)the overall service was top notch, and I would not hesitate to recommend them. Ron T

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

as ever, the administration has let your business down. i had an MRI scan at Cleveland Victoria at 1000hrs and the outcome should have been given to Neurologist Dr Richard Perry. Having had more than 35 minutes consultation, i asked about the MRI scan and it had not been sent to him. as a result, we had to have a lunch around the corner and had to return an hour later to continue the consultation. I have complained a number of times about the poor administartion. this is yet another.

Dr. Akshay Kapoor

Gastroenterologist

We brought our son to see dr kapor when he was 6 months old. As parents we were extremely worried as our son was severely underweight for his age & was constantly sick after feeding. Dr kapor put our mind at rest by arranging the relevant test to reassure us our son had nothing more sinister than bad reflux & a dairy intolerance. Dr kapor is extremely professional, listens & is generally a lovely man providing first class care for his patients.

Mr Gurdip Shergill

Orthopaedic Surgeon

We had time to fully discuss my condition. Mr Shergill explained the options available and the risk/benefit assessment of each. We came to a mutually agreed decision. He explained the specific potential complications of the procedure. Mr Shergill’s manner was helpful and polite and not at all patronising. I had ample opportunity to ask any questions. Overall a pleasant consultation.

Deia Health

General Practice (GP)

Dr Lafina is an out standing amazing person. Very caring and passionate about her job. I would highly recommend Dr Lafina for anything you might have. Her prices are very affordable and the clinic at Harley Street has a very calming atmosphere and friendly staff. I have been going through difficult times in my life and Dr Lafina has been very supportive and always there for me.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

Dr Vishal Nayak

Cosmetic Doctor

From the first contact to the day of the procedure and even had contact after to make sure I was happy was great. every explained. staff and doctor friendly and very professional would totally recommend to any one that was thinking about this and to use romford hair care definitely Very pleased with whole experience Many thanks once again

Miss Melanie Tipples

Obstetrician & Gynaecologist

Miss Tipples is the absolute best. She was friendly and explained everything I asked. The day of my hysterectomy she was reassuring. I had keyhole surgery and 4 weeks post surgery and you can barely see the incisions. If you have to have this surgery I would absolutely recommend Miss Tipples.

Professor Adam Fox OBE

Paediatrician

Dr Fox was friendly, knowledgeable and practical. The nature of the Clinic is that patients stick around over a period of time to be observed and assessed, so there are always a lot of people around requiring regular checks . He has an incredible ability to multitask whilst staying focused.

Mr Simon Horgan

Ophthalmologist

Our daughter had a stye, that developed into recurring chalazion and eye infection. We have seen three eye doctors before Dr Simon Horgan with no results for two years. We are very grateful to Dr Simon Horgan to help our daughter within three months of the right treatment.