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Byron Lodge Care Home

Health and Social Care

Staff are amazing and caring, the problem is not enough staff, only 2 at a time on dementia unit. When they are assisting someone in their room there are no staff to keep an eye on residents in rest of unit. These residents have little understanding of their behaviour or instructions, have poor mobilty and coordination. Myself, as a visitor has had to intervene on several occasions to prevent falls or fighting, and I witnessed other visitors doing the same. This is not my job. I can't fault what the staff do, they go above and beyond and do their best, the issue is understaffing. I'm not making these comments to cause trouble but because I have concerns about safeguarding and feel that all is needed is more appropriate staffing levels. There should also be a male carer on at all times for male residents, and always the same group of staff for familiarity.

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

Je tiens à exprimer toute ma gratitude envers l’hôpital de fiv Chypre.Tout le personnel est d’une gentillesse, d’une patience et d’une bienveillance exceptionnelles. L’accueil y est toujours chaleureux, l’équipe est à l’écoute, et l’hôpital est d’une propreté irréprochable. Je souhaite remercier tout particulièrement Damla, ma coordinatrice, une femme d’une douceur et d’une attention rares. Toujours présente, patiente, à l’écoute et d’une gentillesse infinie, elle a su m’accompagner avec un grand professionnalisme et beaucoup d’humanité. Grâce à eux, mon rêve est devenu réalité, et je ne pourrais être plus reconnaissante. Je recommande cet hôpital les yeux fermés : vous y trouverez compétence, empathie et un accompagnement exceptionnel. Un immense merci à toute l’équipe de l’hôpital — vous êtes tout simplement les meilleurs ! 💖

Ruislip Ear Care

Audiology, Ear Care

Great service. Quick and efficient. The website doesn’t work that well on mobile but I was able to use the WhatsApp method and that was fine. Weirdly that prompted a call whereas by initiating communication via WhatsApp it was odd to get a call. I was struggling to hear clearly which is why I sent the WhatsApp. I’d imagine that I’m not unique in this 🤪. Not a complaint. Just worth noting. One other idea: has anyone asked to be able to watch what is being done on a screen? I personally would have enjoyed being able to do this. Don’t judge me!!! But if you made that available and publicised it, I reckon it could be a differentiator. Thanks for an efficient and thorough service x

Dr Azhar Janmohamed

General Practitioner

I saw Dr Azhar Janmohamed for help with weight management after years of struggling to make progress on my own. From the very first appointment, he was understanding, non-judgmental and incredibly supportive. He took the time to go through my medical history, explained all the available options clearly, and helped me decide that Wegovy would be the right choice for me. Under his guidance, I have not only lost weight safely but also learned how to make lasting changes to my lifestyle. He checks in regularly, adjusts the plan when needed, and always makes me feel encouraged. Thanks to his care, I feel healthier, more confident and finally in control of my wellbeing.

Mr Mario Saldanha

Ophthalmologist

I recently had cataract surgery at Sana Hospital , and I couldn’t be happier with the results. From the very first consultation to the post-surgery checkups, the entire experience was smooth, professional, and reassuring. The staff & Mario Suldhana were kind, patient, and made sure I felt comfortable every step of the way. Mario explained everything clearly, answered all my questions, and the procedure itself was quick and completely painless. My vision is now clearer than it has been in years — it’s truly life-changing. I’m so grateful for the excellent care I received and highly recommend Sana for cataracts surgery.

Mr Benedetto Mondelli

Obstetrician & Gynaecologist

It’s now almost 6 months since I had my operation with Mr. Mondelli, and I can honestly say I only wish I had done it sooner. I feel so good, and the pain I used to have before the surgery is now just a distant memory! The consultation was very informative, and I had time to think about my options. When I finally decided to go ahead with the surgery, I called his secretary and he put on the waiting list straight away without any delays. The surgery went really well, and Mr. Mondelli found endometriosis and managed to remove it all, also the one closer to my bowel.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

I have been to see Miss Bowring and Miss Evans for abnormal bleeding which was solved by the insertion of a Mirena coil. Unfortunately, the Mirena coil became dislodged (because of separate medical issues) and needed removing and reinserting. I trusted Miss Bowring and Miss Evans with my care and felt well informed and supported from beginning to end. In addition, their PA, Jemma, is knowledge and extremely helpful - she went above and beyond to help me when I encountered issues with my insurer. I cannot recommend London Gynaecology enough - 11/10!

Avni Touch

Fertility Medicine, Osteopathy

Avni is absolutely brilliant and I cannot recommend her enough. She started treated me during pregnancy but I have continued to see her after. Avni is really caring and intuitive and the only osteopath that I have been to who really manages to address any pain that I have been experiencing. She doesn't insist that you come back week after week, unless the treatment specifically requires a few sessions. She takes a holistic approach to wellness and provides really useful tips and recommendations that have helped me in all aspects of life.

Moorfields Private Eye Hospital

Ophthalmology

I saw Mr Ali Abbas recently and I was pleased with the visit. He was very thorough and explained things very clearly. He took his time to consider a differential diagnosis for my problem and the course of action he suggested has helped me feeling better after years of increasing pain. What I liked the most is that his approach was not limited to treating the symptoms now but to protect the health of my eyes in the long term. His secretary Natasha Masih-Lal was also very helpful with appointments etc.

Fit2Function

Sports & Exercise Medicine, Physiotherapy, + 2 more

Fit2function is the best physio clinic I have visited. As a sportsman, physio is an important part of my routine for both rehab and prehab. Many of the clinics I have attended don’t accommodate sports and return to play. My experience at Fit2function was great. I saw Harrison, who is an ex athlete and understood my needs well. The equipment is modern and top of the range, and the philosophy is very aligned to returning to sport and having the best possible outcome. I would highly recommend them.

My New Self

Cardiology

After experiencing cardiac issues, I recognised the importance of not only supporting my physical health but also my mental well-being. Enrolling on the My New Self programme has been one of the most beneficial decisions I’ve made in my life. The therapists were incredibly understanding and compassionate, tailoring my plan to meet my individual needs. I am immensely grateful to the entire team for helping me regain control of my life. They truly are a credit to their professions. Thank you !

Mr Clarence Yeoh

Orthopaedic Surgeon

It is evident that Mr Yeoh is a very knowledgeable individual and his actions and direction have expedited the process. Receipt of this letter today has given me a greater understanding of my current issue. I must confess I struggled to understand Mr Yeoh, and during my recent visit found myself requesting him to repeat his comments several times. The imaging team at Hatfield ONE were efficient and very helpful. That said I have a follow up appointment at Hatfield ONE on 17th September .

Mr Antony Wilkinson

Podiatrist

I couldn’t be happier with my experience! From start to finish, everything was seamless and professional. Mr Wilkinson is clearly the best in the field — his expertise, care, and attention to detail were outstanding. I felt completely at ease throughout the whole process and the results have exceeded my expectations. Truly exceptional treatment and service!

Mr Murtaza Salem

Vascular Surgeon

Mr Salem was open to listening to myself and my problems his explanation was on terms I understood his experience re my surgery was extremely helpful to me as a worried patient was I felt confident and safe in his care I feel lucky to be treated with his expertise thanks to him hardly seems enough John H.

Dr. Simon Hill

Psychiatrist

Dr Hill was easy to talk to honestly and discuss my issues. He was clear with the questions and diagnosis and potential follow up resources. The discussion validated my understanding of my ASD condition. I would recommend to any adult looking for a confirmation without a 2 year waiting time on the NHS.

Mr Derek John Boyle

General Surgeon

Absolutely fantastic and fulfilling experience. Dr Boyle was very clear in his explanations and provided full confidence in the latest developments related to the surgery earlier in the year. All relevant tests / checks were completed promptly and results provided convincingly