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RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

Mr Jon Palmer

Orthopaedic Surgeon

Mr Jon Palmer carried out a complex replacement of my right knee followed three months later by a partial replacement of my left knee. The arrangements for both operations were straightforward and extremely efficient. My care in hospital was first class and both operations were a complete success. I was particularly impressed by the speed of my recovery and the resolution of all the symptoms. I am pain free and can do anything I could do several years ago including cycling, walking and even running despite being nearly 80 years old. Mr Palmer’s manner was exceptionally kind and professional and he dealt with one episode of unnecessary concern by me immediately at some inconvenience to himself and in the kindest and most understanding way possible. There cannot be a specialist knee surgeon better than Jon Palmer anywhere in the country. My rheumatologist was most insistent that Mr Palmer should be the one to do the surgery and that advice was invaluable.

Mr Charef Raslan

General Surgeon

Following quite a negative experience with the doctor I was an inpatient with at Whiston for a planned Surgery, On the day of my surgery I was introduced to Mr Raslan, who had reviewed my case and completed my surgery. He was very clear in his communications and his patience and bedside manner was excellent. I cannot thank him enough. I saw him at St Helens outpatients on Monday 26th January to review my recovery from surgery, once again Nr Raslan was very informative and supportive answering all my questions prior to discharging me and offering me access to his secretary contact details if I required any further support. Accessing any of my post operative notes at my review worried and concerned me as they had not been updated to the nhs system therefore a couple of my questions to confirm what surgery I had undergone was not available!

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Dr. Abdul Ashish

General (Internal) Medicine

Dr Abdul Ashish has cared for me for over 12 months and has been outstanding throughout my treatment. He is highly skilled and extremely knowledgeable, and has played a key role in my diagnosis and ongoing management of bronchiectasis and asthma. He has a lovely manner — always clear, kind, and considerate — and takes the time to listen, answer questions, and put me completely at ease. Each appointment ends with a clear and well-thought-out management plan, which gives me real confidence between reviews. Dr Ashish is an excellent consultant and I would not hesitate to highly recommend him. Thank you.

Sussex Wellman Clinic

Diagnostics & Testing

I can’t recommend David highly enough. I went in feeling 'off' and he was able to confirm that exactly how I was feeling was reflected directly in my blood tests. It was such a relief to have my symptoms validated by the data rather than feeling like it was all in my head. He explained the results clearly and started a treatment plan that has been life-changing. I’m now feeling in great health, with a huge boost in my motivation and overall energy. If you want a doctor who connects the dots and gets real results, David is the one to see.

Mr Raj Sahemey

Orthopaedic Surgeon

I am so glad that I got Mr Sahemey as my Surgeon at both Solihull and Good Hope Hospital. He clearly explained the procedure, risks and the thought process behind the choice of prosthesis. Unfortunately, after the second joint replacement, I developed an infection. Mr Sahemey and his team had me seen within 2 days and constantly checked in and supported me until It had healed with the agreed antibiotics. I could not have had a better experience throughout these surgeries and it has renewed my trust in medical professionals.

Associate Professor Anand Kelkar

Urologist

On arrival, I was anxious and terrified at the same time, and had been for some time after having a positive result of prostrate cancer ( 7 out of 10) also a bone scan, followed by a PET scan all taking time and stress level as you can imagine high, on meeting Mr Kalkar, he quickly got around to telling me all scans were clear and he confidently clear that I would be cured, my emotions were through the roof, most professional and caring person, thank you

Mr Haitham Hamoda

Obstetrician & Gynaecologist

This relates to a follow-up consultation. Once again, Mr. Hamoda was clear in his explanations in terms of the course of treatment that he had recommended in our previous consultation and the purpose of the follow-up was to see what my considerations were. We discussed my options and I left feeling more positive in terms of the way forward and that I was in the hands of an incredibly experienced and knowledgeable professional. Thank you.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

I have struggled with trigger finger in both hands for a while. Mr. Jonathan Hobby has always given me the best advice and treatment. The most recent steroid injections have been a huge success. My middle fingers no longer lock when I'm carrying out daily tasks and the terrible pain in my left middle finger joint has disappeared. A huge relief and it's wonderful not to be in pain.

Mr David Baxter

Neurosurgeon

My consultation with doctor David Baxter was most informative and his professional review of my spinal problems and more particularily his view of the causes of my pain being confirmed as post shingles pain with no connection to my spine(which has adapted) . Doctor Baxter is in my opinion ,and confirmed by my wife ,who was present, was expertly given and with tremensous empathy

Ms Katerina Bambang

Fertility Medicine

Katerina was an abdolute gem! She was a really good listener to me. She answered my questions, reassured me when i had concernes, and was clear about my next steps happening. She made me feel reasured and calmer regarding ny anxieties. If i ever need to come to the doctors again, i hope that i will have her as i trust her. She seemed really knowagable and kind. Thank you

The York Dental Suite by Mafalda Queiroz

Dentistry

I have used YDS for all aspects of my dental health including check ups, hygienist appointments, surgery and most recently starting my aligner journey. Every visit and every interaction has always been absolutely brilliant. Every person at YDS is knowledgeable, kind and approachable and now trips to the dentist aren’t something to be feared!

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Dr Nikki has been amazing. She is professional and has truly helped me with regulating my hormones. She listens and provide feed back regarding my bloodwork. I look forward to working with her in the future. I would recommend her to women who are struggling to find answers to their health problems.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

I feel so comfortable here after 3 years of no answers with the NHS. I have always been dismissed or gaslighted to think my issues are in my head. Mrs bulchandani has listened to me, addressed all my concerns and we have now found out the issue. I cant thank her enough has given me my confidence back.

Newmedica Birmingham

Ophthalmology

Staff extremely helpful, polite and reassuring. Amazing results and the operation was easier than I expected and less stressful than I anticipated.I certainly will recommend new medica and my surgeon Mr Ng to anyone going for surgery. He is a very competent surgeon ! Absolutely no pain whatsoever.