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GenesisCare Surrey

Oncology

My experience at GenesisCare Surrey was amazing. I chose to have private MRLinac radiotherapy for my prostate cancer in order that my treatment would have the minimum impact on my life and I was not disappointed. I was given an initial appointment within a week of getting approval from my health insurance. As my partner and I were travelling from some distance and staying in Guildford during the 11 days it took for my five treatments, the radiographers were very flexible in arranging the dates to suit us. GenesisCare offered to pay taxi fares for us to travel each time, but as the distance was too far we chose to stay and were amazed when they offered to contribute to our hotel bills, The building was modern and purpose built and the reception area was pleasant, bright and the staff friendly with tea, coffee and snacks on tap. Parking was easy and right outside. The MRLinac suite was similarly well done and the radiographers were friendly, helpful and keen to make things as easy as possible. It was nice to be taken into the control room to meet the team rather than them being shut away behind the glass. All of my treatments started on time and the last two appointments were rearranged so we could leave a day early. The whole experience felt more relaxing than attending a normal medical establishment, in fact more like being at a high-tech research institute. There was a follow-up call from a radiographer after we had been at home for a week to check how I was doing. The MRLinac treatment gave me very little in terms of side effects during the treatment or afterwards and meant we able to explore Guildford and the surrounding area when I wasn't having treatment. The whole experience was much preferable to the standard radiotherapy which would have involved 20 treatments over 4 weeks with months of hormone treatment. I felt confident that the use of MRI scans during treatment ensured the radiotherapy was precisely targeted to give the best results and to limit any damage to other organs. It did require me to lie in the machine for 25-40 mins and to ensure my bowels were empty and my bladder was half full at the time which was a bit tricky. The radiographers were very patient in giving me advice and support to help me achieve this although some more advice at the beginning would have been useful. If you have the option to have treatment at GenesisCare then I can thoroughly recommend it.

The Catalyst Clinic

Chemical Pathology, Cosmetic (Aesthetic) Medicine, + 1 more

I’ve been working with Ethan Haussmann for several months, and I can honestly say he is one of the most attentive, knowledgeable, and genuinely caring practitioners I’ve ever met. From the very first consultation, Ethan took the time to fully understand my goals, my lifestyle, and the underlying issues I wanted to address. He doesn’t offer a one-size-fits-all approach — everything is personalised, evidence-based, and explained clearly. His depth of knowledge in peptides, longevity medicine, and overall health optimisation is exceptional. What really sets Ethan apart is his communication. He’s patient, supportive, and always available to answer questions or make adjustments when needed. I’ve felt guided, understood, and genuinely looked after throughout the entire process. The results have been outstanding. I’ve experienced significant improvements in energy, recovery, mood, and overall wellbeing — far beyond what I expected. If you’re looking for a practitioner who combines expertise, integrity, and a truly human approach, I can wholeheartedly recommend Ethan. He is one of the best professionals in this field.

Mr Amro Hassaan

ENT Surgeon

Dr Amro Hassaan was the only doctor who took the trouble to explain what my problem was. I’d been suffering for years with severe headaches which had got to the point they would last for weeks and the pain was unbearable. Dr Hassaan took the time to fully explain all options available to me and completely put my mind at rest. Whenever I visited him I was always warmly greeted and was put at ease. Eventually for me it was decided surgery was the only solution and prior to the surgery date Dr Hassaan took the time to answer all my questions and even called me back once while he was on holiday! The surgery was a success and the aftercare was brilliant, I really felt I was in safe hands. Also want to mention Dr Hassaan’s secretary, Kerry she was wonderful too, she always came back straight away with answers to my questions. He is a true dedicated professional, a gentleman and just the best doctor I have known.

Mr Bilal Al-Obaidi

Orthopaedic Surgeon

Mr Al-Obaidi explained things very clearly at both of my pre-operation visits. (Unfortunately I had an infection in my big toe nails the first time round so the operation needed to be postponed until said infection was completely gone) On the day of the operation I saw him twice - once in my room to go through everything again and then in the operating theater prior to me being put to sleep. When I had my first hip done I had a general anesthetic and then had low blood pressure when I came round after the operation. This time I had a spinal anesthetic and was put to sleep - blood pressure was ok, no swollen knee like last time and a much quicker recovery at home. So I am glad that this was offered and if I ever need an operation again I will definitely request it. For my six weekly appointment I had an x ray so that he could check that all was healing well. I was very happy with all the care that he gave me. My

Dr Silvia Pierini

Paediatrician

Dr. Silvia Pierini is an exceptional pediatrician who truly prioritizes her young patients' well-being. From our first visit, it was clear that she has a genuine passion for her work. Dr. Pierini takes the time to listen to both parents and children, ensuring that all concerns are addressed with compassion and expertise. Her warm demeanor instantly puts kids at ease, making even routine check-ups a comfortable experience. The office environment is welcoming and child-friendly, equipped with plenty of resources to engage young minds. Dr. Pierini’s thorough approach to care, combined with her ability to communicate effectively with both children and parents, sets her apart. I highly recommend Dr. Silvia Pierini for anyone seeking a dedicated and caring pediatrician for their child.

Professor Tony Kochhar

Orthopaedic Surgeon

Prof Tony Kochhar and I had an excellent two way clear and honest communication. His actionable balanced guidance was easy to understand; including steps for diagnosis, potential treatable actions that may be required; including on how best to manage my symptoms with a holistic approach and being proactive. Prof Tony Kochhar grasped my future needs as I am proactive rather than reactive person and he focused on solutions with me to make positive changes. He is also in tune with ethnicity and linked with possible causation on musclo- skeletal problems. For this I’m very grateful. I’m very impressed and I definitely recommend Prof Tony Kochhar for any one who suffers with shoulder issues or any musculoskeletal-skeletal problems.

Vitalscan

Diagnostics & Testing, Endocrinology & Diabetes, + 8 more

I had an excellent experience at Vitalscan. The whole team was incredibly professional and welcoming from start to finish. The radiographers — Abdo, Mahmoud, and Alice — were absolutely brilliant. They made me feel completely at ease and explained everything clearly before the scan. Their professionalism and kindness were outstanding. Jamie and Safia, the imaging assistants, were also fantastic — so friendly and reassuring throughout. And a special thanks to Mickey at reception, who was extremely helpful, polite, and made the whole booking process smooth and stress-free. Honestly, one of the best healthcare experiences I’ve ever had in the UK. Highly recommend Vitalscan for anyone needing an MRI or any imaging service.

Ruislip Ear Care

Audiology, Ear Care

Great service. Quick and efficient. The website doesn’t work that well on mobile but I was able to use the WhatsApp method and that was fine. Weirdly that prompted a call whereas by initiating communication via WhatsApp it was odd to get a call. I was struggling to hear clearly which is why I sent the WhatsApp. I’d imagine that I’m not unique in this 🤪. Not a complaint. Just worth noting. One other idea: has anyone asked to be able to watch what is being done on a screen? I personally would have enjoyed being able to do this. Don’t judge me!!! But if you made that available and publicised it, I reckon it could be a differentiator. Thanks for an efficient and thorough service x

Mr Cristian Nita

Orthopaedic Surgeon

Mr Nita explained the pros and cons of knee replacement surgery to me very clearly and honestly. So I understood what to expect in terms of the level of pain to be expected particularly in the first 2 weeks, but more importantly that after the operation, a good recovery is down to me doing the recommended exercises regularly. Because of his knowledge and experience he inspired confidence in me to proceed. Eight days in, I am very hopeful taking all this on board that the operation will make a massive positive impact on my quality of life.

Mr Saurabh Odak

Orthopaedic Surgeon

Today was the first time in the last couple of years seeing many different healthcare professionals to take this health condition seriously as a wheelchair/crutches user and who relies on her hands than other people with my mobility and my job as a receptionist. I got a clear diagnosis and my options, I didn’t need to push for help. The consultant was very kind and understanding and clear with my options. I felt at ease and happy that I was getting somewhere with my long term issue.

Mr Tommy Chan

Podiatrist

Arrived staff and Doctors where very informative and explained the procedure fully felt very relaxed Doctor Chang and the other doctors And staff where great unfortunately I did not get the other doctors name But the care was excellent also one nurse kept me talking to take my mind off it the procedure she works 2 days a week a big thank you to her Amazing I could not have had better Care if I paid for it so a big thank you To all.

Mr Yazan Masannat

Breast Surgeon

Very good experience, even though team are dealing with diagnoses of cancer. I would like to thank the Breast care team and radiographers for their professionalism, especially on my first appointment, when I had been called back after a routine mammogram, and was totally unprepared for the biopsies, and was feeling shell shocked, that it might be cancer. I am grateful that due to the screening, my cancer has been found and removed.

Spire Washington Hospital

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology, + 1 more

I arrived at 9.05 for an appointment at 9.30 am. Checked in and waited approx 3 minutes and was called by Mr Sapare and escorted to his room. After an examination and explanation of my before and after surgery he gave me advice on how to proceed to full recovery. I was back in my companions car by 9.20. I would recommend any one if offered the the chance to attend the Spire Hospital to go and get treated there.

King Edward VII's Hospital

Urology, Dermatology, + 25 more

First attendance was for my daughter, we were seen within the time of the appointment. all staff were extremely polite and also helpful in regards to assisting with questions. The facilities are at an excellent level, clean and well presented. Ensuite rooms with bathroom/changing room in the outpatients consulting rooms. Overall welcoming and good environment especially as its a Hospital.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

Top class. Little to no waiting time for appointments/surgery. This was my first taste of private medicine. I do not have Insurance so was rather worried at the potential expense, and whilst the treatment could not be described as 'cheap' it was not nearly as expensive as I feared it would be and I regard it as being good value for money

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

I am so grateful for having my condition diagnosed and operated on so quickly and ln such a professional manner. Experiencing such professional, friendly and prompt service every time we visited Dr Rasul at Spire Parkway Hospital we wouldn’t go anywhere else now should myself or the family require treatment.