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GenesisCare Cambridge

Oncology

I was referred to Genesis by the NHS consultant oncologist to receive radiotherapy and hormone treatment for for my diagnosed advanced prostate cancer. I was seen very quickly at the Newmarket (Cambridge) branch of Genesis. The facilities are modern with state of the art CT and radiotherapy equipment. At all times the staff of all disciplines and specialties were extremely helpful and understanding. After 4 weeks (20 sessions) of radiotherapy my regular attendance finished. However I will continue to have regular reviews there with the oncologist and be given the specialist hormone therapy and other pills to be taken for 2 years. Another impressive feature at Genesis is the inclusion of gym sessions under personal guidance from two expert trainers. This is most helpful in countering the muscle loss resulting from hormone therapy. I am continuing with these sessions for some weeks after completing my treatment. In summary, Genesis Care has provided the highest possible standard of specialist cancer treatment and I would strongly recommend this organisation when radiotherapy treatment is needed.

Dr Julius Bourke

Psychiatrist

At times I felt patronised, or belittled for my personal thoughts and queries. There was a situation which got out of hand were he would come to me and tell me everything I'd be saying behind his back to the nurses and was not happy at all about me doing this even though it wasn't criticism about him, they were confidential comments I was suggesting to the nurses to make my experience here better such as having a 10 minute warning before Dr Burke would be visiting. Overall Dr Burke is a very good Doctor who knows a lot about medications and about the mental health conditions I've been facing, however I don't think we were the best match as I am someone who likes to discuss alternative options especially when it comes to medications and I felt I didn't get a say in any of my treatment plans and what I would be more comfortable with, it would be shut down very quickly.

Bright Futures Health

Paediatrics

We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child’s care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.

Professor Ramia Mokbel

Dermatologist

I did not have a great experience at my consultation with Dr Ramia Mokbel. The consultation was very rushed- 10 minutes, then I was passed on to talk with a nurse ( speak to the nurse for a £300 consultation!!!!) , as Dr Mokbrl was rushing between patients in various rooms. Dr Mokbel was not keen on history taking, I felt she was dismissive of whatever I was saying and she did not even have a close look at my skin ; but just from across her desk. Dr Mokbel only recommended a treatment costing over £2000, which I was later warned that it is CONTRAINDICATED for me as I have Aspitin ( salicylates) allergy!! I was never sent any cliic lettr or written plan after my consultation. Definetly would not recommend Dr Mokbel to others.

Deben Private GP Services

General Practice (GP)

The Deben private GP service was thoughtful and reassuring throughout. Treatment was prescribed promptly in anticipation of a potentially serious issue, with careful and attentive follow-up, and an appropriate referral arranged swiftly. The doctor listened closely, showed genuine empathy, and took time to understand how the symptoms were affecting overall wellbeing. There was no sense of being rushed, and everything was explained clearly and calmly. Overall, Deben delivered a supportive, patient-centred experience - calm, kind, and reassuring from start to finish.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Dr Shanthi Paramothayan

Respiratory Doctor

She was very professional and very knowledgeable, however because of that I was expecting the whole process to be more proactive. She did not have results from the previous process in the NHS hospital (not that I was expecting her to have them, however if I am asked in advance I could have potentially got them). So in the end I paid the insurance provider to be told that nothing could be done privately. Again, the consultation was fine, however I came out from it with the same knowledge (about the situation) I had from the NHS hospital.

Cromwell Hospital

Allergy Medicine, Audiology, + 17 more

Dr. Raf was amazing. From the moment I met him, he immediately calmed me down and made me feel at ease. He was kind, patient, and really took the time to listen instead of rushing through the appointment. He explained everything clearly and made sure I understood what was going on. You can tell he genuinely cares about his patients. I’m very grateful for the experience and would highly recommend Dr. Raf.

Optegra Eye Hospital Hampshire

Ophthalmology

I only had to wait about 10 minutes and I was called in. I saw the nurse first and answered various questions and then a further 10 minutes I went into see the doctor I have seen before. She gave me a thorough examination which included a scan. I was given new drops and some eyelid cream. I left very satisfied with my examination and treatment I was given. Thank you.

HCA Healthcare UK The Wellington Hospital

Gastroenterology, General Practice (GP), + 10 more

I felt the physio and rehabilitation was excellent. It would help to have the same team more regularly as per the information but I realise that because of ‘flu it was not possible Some locus on Daturdau were good. One useless The hospital experience other than the rehab was nothing like as good as the Princess Grace and left alot to be desired

GenesisCare Bristol

Oncology

Well organised very friendly team. Walked me through every step of my treatment and I felt well armed with the knowledge of what expect particularly with understanding anxiety managing side effects. The Radiology team were particularly amazing. Now being well looked after by Saeah and Olie in the gym.

Mr Malin Wijeratna

Orthopaedic Surgeon

Very good overall experience. Mr Wijeratna was very knowledgeable and honest and didn’t give me any false promises. One negative - felt post op feedback given too early whilst still half unconscious, so very little information went in. Would happily have Mr Wijeratna as my consultant in the future.

Mr Samuel Rajaratnam

Orthopaedic Surgeon

I was astonished how much time Sam gave me at my meeting! No doctor has ever given me so long.! He explained so much, and gave me confidence to go ahead with the operation - interestingly on my LEFT knee - rather than my RIGHT knee which I had been told previously needed replacing.

Dr Howard Marshall

Cardiologist

Appointment was very quick, organised by Michelle. Dr. Marshall was extremely professional, and explained everything in words we could understand.

Miss Laura Spanu

General Surgeon

Miss Spain was attentive, gentle, took time to explain things and thorough with her assessment.

Dr. Dhrumil Patel

Dentist

Already commented on in earlier comment. Explicet and always a detailed honest review.