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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

From beginning to end what a warm and comforting environment. I don’t think the people that make the difference always get the feedback they deserve. Mr Basu was extremely kind and even referred to my dad in his call as he’s just passed away and I’d mentioned him. Sarah gascoigne from my initial call to book me in for my vacuum assisted biopsy I’ll add I suffer with anxiety and even though dreading it her personality and the way she spoke to me on email calls and holding my hand / leg lol just made the process possible. Shamima was also so kind and supportive and finally Dr Telesca you were so lovely and approached me in the best way possible so professional yet warming and just made me feel it was going to be ok. Thank you dream team! Take care hope you get to see this and all your bosses praise you as you should be in what is such a scary place for the patient to be. Take care.

North Wales Eye Specialist Centre

Ophthalmology

I arrived circa 15min before my appointment time as requested and was greeted courteously by the reception staff before being lead to an examination room to undergo a basic check of my eyesight and health check/questionnaire. On retuning to the waiting area I was almost immediately greeted by Mr Bhargava. The consolation was just 5min after the appointment time, which is excellent. The consultation was thorough and very professional, Mr Bhargava has a very good manner and following questioning and examination explained all the parameters relevant to my condition. Mr Bhargava then went on to detail treatment and advice in a concise but detailed way covering all aspects very well. I left feeling that the visit was well worthwhile and that I had been treated well in all aspects of the consolation. I would have no hesitation in recommending Mr Bhargava to friends and colleagues.

Dr. Piya Sen Gupta

Diabetes & Endocrinology Specialist

I was experiencing tiredness and high fatigue. Dr Sen reviewed my blood results and felt the cause might be insulin resistance especially given my medical history. She was very thorough and ordered further test to ensure my hormones and vitamins were in line. She spent time to explain the medical facts around blood sugar and insulin and her advice on changing my diet has improved my well-being dramatically. I would definitely recommend her as through diet instead of medication I am tackling my health issues and hopefully lowering my risk of getting diabetes.

Friends Medical Service

Audiology, Cosmetic (Aesthetic) Medicine, + 15 more

I attended tonight for a scan of my hands with Dr Patterson. On arrival I was welcomed at reception, checked in quickly and asked to take a seat in the waiting room. Breda then came out and called me to attend the consultation room, introductions were made, and Dr Patterson then performed my scan, he was professional, and provided information relevant to my condition. The whole consultation was a pleasure and demonstrated the significance difference a private company can make to a struggling NHS. Thankyou both again for such a positive experience.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

Dear Natasha, Thank you for your brilliant service, as always. I always feel so relieved after our sessions. I used to be unsure about physiotherapy and had tried several physiotherapists before, but you have completely changed my opinion. When my doctor referred me to you, he was confident that I would be satisfied—and he was absolutely right. I will now be his mirror copy in recommending you to others. Thank you so much for helping me regain my strength and confidence. I am truly grateful for your support and encouragement.

Dr. Kit Wu

Neurologist

Dr Kit Wu has been exceptional. In just three months, she has thoroughly investigated my condition and identified that my long-standing symptoms, previously diagnosed as "migraine" was actually the result of a stroke. I am now receiving the preventative treatment and clinical support that had been missing for the past few years. Dr Wu is approachable, listens carefully, is highly thorough, and has excellent clinical connections. I am extremely grateful for her professional care and expertise.

Mr Rafik Girgis

Ophthalmologist

I had cataract removal surgery from both eyes and for medical reasons by general anaesthetic. I had fallen over a few times and was really worried as the NHS waiting list was so long.. I decided that I could not wait and from initial consultation this was all arranged in under 3 weeks. Mr Girgis is very personable, reassuring and professional. at all times and I highly recommend him. The difference to my eyesight has been incredible and I cannot thank him enough.

Dr Bindu Nair Radha

Paediatrician

I had a wonderful experience with our neonatal pediatrician appointment. The Dr Radha were kind, patient, and very supportive, which made a stressful time feel much easier. The doctor took the time to explain everything clearly, answered all our questions, and treated our baby with great care and professionalism. I felt listened to and reassured. I am very grateful for the excellent care and would highly recommend these neonatal services .

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

My experiences at the Lister hospital were generally positive. The facilities are clean and modern. The wait time was variable but generally ok. There wasn't much continuity in the nursing and sonography staff I saw which is a shame, and the quality was variable, but in general most of my experiences were with skilled and knowledgeable staff. On a few occasions I wasn't entirely confident in the nurse or sonographer treating me.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I went for a sigmoidoscopy procedure at the ECEC just before Christmas. I was slightly nervous about having this procedure done but couldn’t have been put at anymore ease by the staff there. The consultant, those carrying out the procedure and nursing staff were extremely helpful and friendly. I can’t thank them enough for making the whole experience bearable.

Mr Stefan Weitzel

Orthopaedic Surgeon

From the first time of meeting until I had my follow up at 6 weeks post surgery i found Mr Weitzel very profession and understanding. He explained precisely what he was going to do, what to expect and what to do post surgery. He performed two full knee replacements on me and I have no hesitation in recommending him to anyone needing surgery.

Mrs Polly Ford

Obstetrician & Gynaecologist

We had a wonderful experience during our embryo transfer. The entire team was professional, kind, and incredibly supportive. Every step was clearly explained, and everyone was warm, smiling, and focused on making us feel comfortable and at ease. We are truly grateful for the care and compassion we received. Thank you for everything!

Dr Girish Ganesha Babu

Cardiologist

I was able to see Dr Babu urgently for an AF episode. He has performed ablation surgery previously for me with excellent results. Following an ECG he adjusted my medication to manage the condition. As always I find my consultations with Dr Babu clear and reassuring and am happy to recommend him without reservation.

The Skin Surgery

Dermatology

All the staff were welcoming and friendly. It was my first time and they couldn't have done more for me to ensure I was at ease and comfortable. They took time to explain things from the initial telephone consult, through to the end of the appointment and discussing aftercare. Would absolutely recommend.

Professor Malcolm Finlay

Cardiologist

My appointment with Professor Finlay was excellent. He was courteous and professional, listening carefully to me and assessing information thoughtfully and with expertise. The meeting was unhurried and thorough and concluded with a plan of action that has given me confidence and reassurance. Thankyou

Cathedral Dermatology

Dermatology

Despite the circumstances, my experience at Cathedral was very positive. There was a very friendly, professional atmosphere. I was assessed & operated on on the same day. No complaints at all. Can’t say that about too many things these days. Well done to everyone at Cathedral.