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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Had an appointment for hip injections. I was seen on time. The consultant Mr Howell and radiologists Rachel and Natalie were all amazing. They were welcoming, friendly, professional and warm. They helped me to relax, feel comfortable, assured and confident. I have had the absolute pleasure of meeting many of the staff at St Hugh's and would recommend the hospital to anyone. The people are so genuine, lovely, human, friendly and professional. You are welcomed by the reception staff immediately upon arrival and the experience continues throughout. I appreciate that the staff work in a relatively calm setting, but they make the experience. This is a really well run hospital overseen by the director Ellen and her deputy Sarah. The consultants are of the highest quality. This is an amazing local resource which must be protected. The hospital undertake vital NHS work as well as private work. NHS pressures challenge the continued operation of St Hugh's, which would be a tragedy. Thanks and best wishes to everyone! Xx

Matrix Foot & Ankle

Podiatry

Mr Ben Yates is in my opinion an excellent podiatric surgeon who gives a very good clinical opinion. I was unhappy that Mr Yates charged me for a “new patient” appointment when this was in fact a follow up appointment lasting about 12 minutes following previous surgery by Mr Yates. Furthermore, I did not receive a clinic letter from Mr Yates until I chased it up more than 2 weeks after my appointment. I received no apology for the delay in sending the letter. Mr Yate’s clinical letter did not contain all the information promised at the consultation and I was obliged to chase this information again. I emailed Mr Ben Yates to raise my concerns but I did not receive a reply from him.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

Welcoming and helpful. Only one lift was working and the remaining one was noisy and slow but there was a notice advising of this. The coffee machine in wait area was out of order Reception staff were kind and helpful but sometimes difficult to understand accent. One set of chairs in a sub waiting area was under a shelf which meant I knocked my head. Appeared clean and efficient and was quiet on day of my visit. Preoperative bloods were done straight after consultation which is very good and in fact results appeared next day. That's good service. Overall allowing for things that happen a positive experience.

Cathedral Dermatology

Dermatology

The Clinic was a little difficult to find but once there the staff were excellent and very efficient. My appointment was on time and the waiting area was warm and comfortable. The consultant was very helpful and explained everything and answered all my questions. I wasn’t rushed or meant to feel unimportant. The nurse was helpful and reassuring. There had been an administrative problem that I had mentioned to the lady on arrival and that was completely sorted out by the time I left which was extremely efficient. I will have no hesitation on returning for a procedure in the near future. An excellent clinic

Miss Tasha Gandamihardja

General Surgeon

I have to admit I was scared but all the staff were lovely, relaxed and friendly but also confident in what they were doing. They all took time to explain what would be happening and answer my questions. They never rushed me. All this gave me confidence in them. For me the best part was getting the result on the day actually within a couple of hours. I would recommend this clinic to anyone I speak to in similar circumstances.

Associate Professor Alex Day

Ophthalmologist

I had an excellent experience overall. Although I needed a follow-up procedure shortly after my initial treatment, the team acted immediately and handled everything with absolute professionalism. I felt completely reassured, very well looked after, and the aftercare was exceptional. Any concerns were addressed quickly and thoroughly, and I always felt supported. I genuinely couldn’t recommend them highly enough.

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

The doctor and nurses here are very kind and really helped me during a nerve wracking procedure that I was highly anxious for. I do think given how much we pay for these appointments, that the facilities could really use a revamp. It fees tired and dated in the common areas and the toilets were not very clean. On top of that, you can never find a parking spot, which adds extra anxiety to pre appointments.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Waited about 20min for my appointment with consultant Then during my meeting with him He took a non urgent phone call my appointment that lasted approximately 10-15 mins He discharged me despite me saying I am getting lots of pain that disrupts my sleep and painkillers don’t help! I would have liked to have been referred to physio. But I was not offered it or anything except lift your arm forwards!

Tajmeel Clinic

Anaesthetics, Cosmetic (Aesthetic) Medicine

During my most recent visit, Dr Khalil carried out a thorough hair transplant check-up, carefully assessing progress and results. We then discussed the option of PRP treatment as a potential next step to further support hair health and optimise long-term outcomes. The review was calm, professional, and reassuring, and the team at Tajmeel Clinic made the experience smooth and comfortable throughout.

Newmedica Newcastle

Ophthalmology

Received care following cataract surgery on 30 September 2025 and 06 January 2026. From walking through the doors on my first visit (presurgery) in June 2025 I was put at ease at all stages throughout my visits from the reception staff, the assessment staff pre surgery and the operating staff, pre and post surgery staff and the surgeon himself. Any questions IAd were answered very thoroughly.

Mr David George

Orthopaedic Surgeon

I have experienced excellent care from my first appointment to the recent follow up appointments. I was a day patient arriving at the hospital at 7.00 am and at home at 8pm that night. The pre op preparation played a big part in making a good recovering together with the continuation of exercises afterwards. A big thank you to Mr. George and the team.

Mr Sivaraman Subramanian

Orthopaedic Surgeon

"I have recently had a hip replacement by Mr Subramanian. Mr Subramanian took the time to listen to my concerns without making me feel rushed. Then explained my treatment options clearly and made sure I understood the next steps. I highly recommend him for anyone looking for a compassionate and professional Orthopedic consultant.

Mr Jeffrey Kwartz

Ophthalmologist

Dr K instilled calm confidence and objectivity from the outset of the consultation . Exemplary communication skills helped me understand the optimal Action Plan for ( given particular circumstances going forward ) I would unreservedly recommend him

Dr. Mohamed Aly

General Surgeon

MR Aly may does gallbladder removals, he took the utmost care to explain the procedure to me and made me feel so at ease. His professionalism is top grade and I feel thankful to have been taken care of July him and his team.

Mr Samer-ul Haque

General Surgeon

Had a THD operation for my Haemorrhoids and Mr Haque was professional, personable and highly informative prior to the operation. Following the operation, I have had no reoccurrences of any bleeding and I feel absolutely fine.

Mr Hisham Osman

General Surgeon

It was a good experience. The Dr explained my results and the support nurse helped me to get ready to be checked by the Dr. I was given clarity on what my results meant and any forward treatment I may require.