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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Had an appointment for hip injections. I was seen on time. The consultant Mr Howell and radiologists Rachel and Natalie were all amazing. They were welcoming, friendly, professional and warm. They helped me to relax, feel comfortable, assured and confident. I have had the absolute pleasure of meeting many of the staff at St Hugh's and would recommend the hospital to anyone. The people are so genuine, lovely, human, friendly and professional. You are welcomed by the reception staff immediately upon arrival and the experience continues throughout. I appreciate that the staff work in a relatively calm setting, but they make the experience. This is a really well run hospital overseen by the director Ellen and her deputy Sarah. The consultants are of the highest quality. This is an amazing local resource which must be protected. The hospital undertake vital NHS work as well as private work. NHS pressures challenge the continued operation of St Hugh's, which would be a tragedy. Thanks and best wishes to everyone! Xx

Mr Saurabh Phadnis

Obstetrician & Gynaecologist

am writing to express my sincere appreciation for the exceptional medical care and support I have received over the past two years from Dr Phadnis. During my course of treatment and a recent medical procedure, his detailed explanation of the diagnosis and alternative treatments was invaluable. I am grateful for his accessibility and willingness to discuss any issues I had over the phone. I met him first time seeking a second opinion regarding an earlier recommendation for surgery. I appreciate that he advised against the procedure and instead explained alternative treatment paths. His approach demonstrates a deep commitment to understanding patient needs and offering advice that benefits the patient in the long term. My daughter is also a very satisfied patient, and we are both thankful for the quality of care she had received after struggling to find the right treatment previously. I would like to thank you once again to Dr Phadnis for his professionalism and patient focused care.

Mr Navjot Bhangoo

Orthopaedic Surgeon

Mr Bhangoo was outstanding throughout my entire treatment and surgery. From the very first consultation, he took the time to listen carefully, explained everything clearly, and made sure I felt fully informed and reassured at every stage. His manner is calm, caring, and professional, which made a huge difference to my confidence going into surgery. The outcome has been excellent and I could not be happier with the results. Follow up communication was equally thorough and thoughtful. I would highly recommend Mr Bhangoo to anyone looking for a skilled surgeon who genuinely cares about their patients. I am awaiting a second on operation for my other knee with him.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

On arrival, and in good time, there was a huge que at the reception desk with only one member of staff trying to deal with patients. We waiting a very long time even to be acknowledged so, not wanting to be late for our appointment, we made our own way to the area A. We were then approached another member of staff in Area A who was able to give us the forms we should have received at reception. Knowing that a significant number of patients were due in the recetion should have been fully staffed with an expeditious way in processing through.

Oval Medical Centre

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

I have attended this practice twice now for my son ongoing illness. First visit we have Dr Victor, second we have Justino Monteiro. Both were very professional and friendly. My son who was crying manage to stay calm with both doctors. As a parent I was very happy with the customer care. Also Domingos the practice manager accommodate my son for a last minute appointment in time of crisis, which I was so grateful. Thank you so much for all your attention and looking after my son. I would recommend this place to friends and family.

Mr Wassim Hassan

Obstetrician & Gynaecologist

From someone who has experienced gynaecological issues for many years, from my first appointment with Mr Hassan I knew I had found someone I could trust completely with my health. Mr Hassan explained everything fully, answered all my questions as well as making me feel as calm as possible about my upcoming hysterectomy, with his professional but personable approach. My procedure was undertaken without any stress, and it’s all thanks to Mr Hassan’s knowledge and experience on such matters. I would highly recommend Mr Hassan.

Miss Sarah Saqib

Obstetrician & Gynaecologist

The doctor was very friendly throughoit the consultation and procedure. She immediately put me at ease and listened carefully to my medical history . She explained the procedure and how that I was in control if i felt any discomfort. During the procedure both the doctor and the nurse reassured me about what was happening and due to their friendly and relaxed manner the procedure was completed quickly and with minimal discomfort . After the procedure the doctor discussed aftercare and answered any questions I had

Mr Malin Wijeratna

Orthopaedic Surgeon

My operation with another consultant had been postponed, and saw Mr Wijeratna for my re-scheduled op. He explained very clearly what was wrong, and explained also that I could actually function very well without an op - which I elected to do. I am forever grateful for the clear explanations and the option to not go ahead with surgery - it has proved to be the absolute best choice. Thank you so much for enabling me to avoid surgery and a lengthy recovery period!

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

My experience during my visit for day surgery was very good overall. The nurses and physiotherapist were young but capable. The anaesthetists were very helpful both before and after my operation. The surgeon was brisk and efficient. I was perhaps a little surprised that he didn't come to see me after the operation. The quality of the snack I was offered after the operation was poor: crisps and a sandwich with stodgy bread. Hardly nutritious recovery food!

Mr Muddassar Hussain

Urologist

I recently met with Dr Hussain of Urology partners for a review of my recent PSA test which had come in higher than expected. He was very warm and professional and helped me understand the next steps in the journey to establishing if there was any cancer and providing assurance that this was not all doom and gloom. Thankfully my results all came in fine and I got a call from him with the all clear. Thank you Jesus.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Waited about 20min for my appointment with consultant Then during my meeting with him He took a non urgent phone call my appointment that lasted approximately 10-15 mins He discharged me despite me saying I am getting lots of pain that disrupts my sleep and painkillers don’t help! I would have liked to have been referred to physio. But I was not offered it or anything except lift your arm forwards!

Spire Leicester Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 3 more

From my GP referral to my initial appointment it was less then 2 weeks. Before surgery I had 3 post operation assessments. The operation was completed as a day admission. I was kept full informed and treated with kindness and respect by all the staff. Mr Bhardwaj saw me on the morning before the operation and again later after it had been completed. Again, I was kept fully informed about my condition.

Newmedica Newcastle

Ophthalmology

Received care following cataract surgery on 30 September 2025 and 06 January 2026. From walking through the doors on my first visit (presurgery) in June 2025 I was put at ease at all stages throughout my visits from the reception staff, the assessment staff pre surgery and the operating staff, pre and post surgery staff and the surgeon himself. Any questions IAd were answered very thoroughly.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

This is a hospital I tell everyone about. The private Gem where service and speed excel all the bigger bars in London with the accompanying expertise. I hope BUPA’s acquisition does not change what is the best private hospital in the cpu try and I unfortunately have been to may form London to Southampton to Oxford. Outstanding care and true real world service excellence

Dr Deepti Cheema

Obstetrician & Gynaecologist

I saw Dr Cheema for the first time today and had an excellent experience. She took the time to listen carefully before asking thoughtful, detailed questions. She was thorough, courteous, and exceptionally empathetic throughout the consultation. I feel very fortunate to have met her, as truly caring and attentive doctors can be rare to find..

Mr Jan Marciniak

Orthopaedic Surgeon

Mr Marciniak is so positive with a wonderful bedside manner. I saw him recently after a total hip replacement and couldn't thank him enough for giving me my life back. I can now play with the grandchildren, walk comfortably without pain meds, drive and generally enjoy life again. So much admiration for the work of this wonderful surgeon.