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Mr Khalid Malik

Orthopaedic Surgeon

I am writing this review to express my sincere gratitude to Mr Malik for the incredible results of my recent knee surgery. Before the procedure, I was struggling with a severely arthritic knee and a noticeable misalignment of my leg, both of which caused significant pain and impacted my quality of life. Mr Malik performed a total knee replacement using Mako robotic-arm assisted technology to ensure the highest level of precision in correcting my alignment. From the initial consultation through to the procedure itself, his expertise and professional manner gave me total confidence. The recovery process has been remarkably smooth—far better than I had anticipated. The outcome has been nothing short of life-changing; I now have an excellent range of movement in the joint with absolutely no pain. Perhaps most importantly to me, I am now able to walk completely naturally without a limp of any sort. I cannot thank Mr Malik enough for his skill and care. For anyone suffering from similar knee issues, I would highly recommend him and the robotic surgery route. It has truly given me my mobility back

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I always have a good experience when visiting the practice. The staff are always friendly. However, on the last visit I think there are things you guys need to review. I was in for a gel injection into my knee which was being carried out by Mr Dehne in the theatre. He had previously confirmed that it would be a simple procedure and that after a short time I would be fine to drive home. However, on arrival it was clear that the team believed I was in for a knee replacement. I was shown to my own room, asked to select from the menu for the following day, and given medication that I assume I didn't require! Further more, the team were loathed to let me drive home and I had to wait a couple of hours until they could check with Mr Dehne that it would be ok as all the paperwork confirmed otherwise. The theatre staff were double checking with me the reason for my visit so there was a checking procedure in place but you may need to review why there was confusion in the first place.

VISIO Health

Ophthalmology

WOW amazing! I have worn glasses since I was 16 (53 years), initially to see the blackboard! Recently my eyesight deteriorated due to cataracts and I was referred to Visio. I was very nervous about having the operation but in retrospect should not have worried, it really was not stressful. I had Trifocal Lenses fitted by Ms Ranjit Sandhu and would describe the result as amazing and transformational. I was hoping for my eyesight to return to my pre cataract vision, it did far more than this as I now have excellent unaided vision for distance as well as for near. I now have better vision than I have ever had before, and don’t need glasses anymore! I was advised before the operation that a side effect may be an increase in Halo & Glare when driving at night, however, I have not experienced this and am very comfortable with my night driving vision. In summary my vision has been transformed thanks to Visio and I would highly recommend them.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I went privately for a hip replacement. The staff were all so friendly and helpful. I was met in reception by a lovely man who took my bag for me an led me to my room. I was admitted by staff who each came to introduce themselves and explain what they would be doing. The room was lovely with a view onto the woodland just outside where a herd of small deer ran past one morning. The food was excellent and the staff were plentiful and friendly. If I had not been there for surgery, I would still have been happy to stay in that room! The surgery was fine and the aftercare was very efficiently handled by all concerned. When I did need to press my buzzer for attention, someone responded promptly and fetched the relevant staff members to help me. I felt safe and well cared for. It was the first time I have had surgery and I was apprehensive but the staff were all calm and reassuring.

Freedom Vision - Hull

Ophthalmology, Optometry

I normally don’t write reviews, I’m someone who feels that if you do your job well, there is no need. However I have just been been signed off for my second eye cataract surgery and would like to thank all those involved in bringing this about. It was a long haul as my second eye was so bad after an accident back in my teens that a lens had to be made specially to correct my vision. It took about six weeks to make, but I was kept informed of progress regularly. I have nothing but praise for the people who saw me throughout. From the security guys, reception and medical team, to the optometrists, the surgeon and of course Hannah. As my point of contact, Hannah was there to answer my questions and kept me up to date with progress. Once again thanks one and all. In the nicest possible way, I hope I don’t see you again for a long, long time.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was made to wait 6 months for my cataract operations because I had a cardioversion. This is a short sedation rather than a general anaesthetic. I have been given no clinical explanations for this. I am in perfect health despite my age. I understand that a normal waiting time at other hospitals is 6 weeks with good recovery after a major operation. I suspect there are no clinical reasons, just a bureaucratic hesitation to take the slightest risk. I wonder how many patients discover that “Well soon” should be retitled “Well sometime”. Your bureaucratic incompetence is illustrated by your list of specialists which does not include the name of my surgeon, your lead ophthalmologist Dr Marzena Raszewska. It is her recorded ability that persuaded me to wait the 6 months rather than seek an alternative.

Professor Mark William Little

Radiologist

My father underwent a prostate arterial embolisation (PAE) under the care of Professor Mark Little. Naturally, we were apprehensive at first, but the entire process was handled with professionalism, clarity, and reassurance. Professor Little explained the procedure and the expected outcomes very clearly, and his advice throughout was measured and confident. The results have been excellent and exactly as described. Since the procedure, my father has experienced a significant reduction in nightly trips to the toilet, and his ability to empty his bladder has improved markedly. This has made a noticeable difference to his day-to-day comfort and overall quality of life. Overall, we are extremely pleased with the outcome and grateful for Professor Little’s expertise and care. Highly recommended.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I had my Pre-assessment on 14/91/26 at 09.30. I arrived early because of the inadequate parking at the hospital but was pleasantly surprised to be able to park straight away so, I arrived at 09.00 for my appt. I registered with reception then the nurse, Sharon, called me. Sharon talked me through my Pre-assessment and explained in detail what would happen when I'm admitted for my op. She gave me an ECG, took MRSA swabs and I had my bloods taken. Sharon explained several forms to me and provided Octensian wash and nasal gel for me to use prior to admission and after. The whole experience was positive. Sharon was very professional with an easy, friendly manner and kindly answered my questions that she had not already covered.

Daye

Diagnostics & Testing, Infectious Diseases, + 2 more

From start to finish Daye is intuitive and easy to use. I’ve done many online health tests prior to this but nothing compares to the level of service Daye provides. For clarity I did the full screen and purchased the 30 min nurse call. The sample is beyond easy to take and post. The results came back fast and were clear to understand, on top I was sent a beautiful kind email and was also offered a free call to over my HPV results. I didn’t use this but my 30 min call with the nurse was invaluable. I would have been happy to pay triple the price for the service I received. I will be 100% using Daye again and have already recommended to friends.

Mr Hugh Jewsbury

Ophthalmologist

Jenna was scheduled for surgery on the Tuesday morning. Everything was explained to us in detail. I had no concerns - all of the staff including Mr. Jewsbury dealt with her in a really calm and confident manner which made her not worry too much. She was taken down first thing in the morning and we were out early afternoon with clear instructions. Her eye has healed really nicely and we’ve got no concerns and overall what could have been a really stressful experience for Jenna was actually quite calm and controlled because of all the staff and particularly Mr Jewsbury. She was quite anxious going in but everyone made her feel very comfortable

Cambridge Heart Clinic

Cardiology

It was a private appoint & I paid for the ILR device. That was fine but I have been disappointed with the follow up since which seems to provide no reassurance that the ILR results are being looked at / reviewed so it is a case of assuming "no news is good news". In my view this is poor, if not unsatisfactory and it seems to me an initial 3 month review email followed by half yearly emails would be welcomed by patients. Also issue of contact phone numbers would be helpful e.g. technical. episode queries

Mr Ali Al Chami

Obstetrician & Gynaecologist

Dr Ali Al Chami is a honest, hard-working, caring professional. He switched my stim and transfer protocol after several failed attempts elsewhere. When he first saw me, he didn’t make promises, but said we could try one more time in the hope of getting at least one good embryo to transfer - and it did work! He was the only consultant who switched protocols for me and found what ended up working! He has held my hand throughout the process and believed in my case even where I had almost lost hope.

Dr Paul Worth

Neurologist

Dr Worth is very easy to talk to and a genuine and caring doctor who obviously knows his specialty extremely well. He listened, examined me, thoroughly explained what he believes to be going on with my body and has offered to recommend some alternative medication options to my gp for me to try whilst managing my expectations . I couldn’t expect any more from a consultation and would wholeheartedly recommend him. In my opinion It was certainly worth the wait and travelling to see him.

Dr Michelle Mackintosh

Obstetrician & Gynaecologist

I had an ovarian cyst and ovary removed via keyhole surgery by Dr Mackintosh and can highly recommend her. She listened, we agreed the treatment plan together and I felt involved in all decisions throughout. She explained everything very well. The operation went well and she did an excellent job ensuring minimal trapped air afterwards and the scars have healed really nicely. Would not hesitate to visit her again - but obviously hope I don’t have to!

Dr Muhammed A Ottayil

Paediatrician

Dr Ottayil was brilliant, he had a very friendly and relaxed manner, listening to my daughter very carefully about her migraines and life. She felt confident to talk about her physical and mental health circumstances. We appreciated that Dr Ottayil explained a plan and proposed medication to us both. She came away confident and reassured about her condition. We were very impressed.

Dr Debi Ray

Paediatrician

Dr Ray not only is an excellent professional who took the time to listen to all my concerns and explain everything in a clear manner, but she was also able to connect with my child and make them feel at ease and forget they were visiting the doctor. She is the kind of doctor who you want to keep by your side for support on the long term.