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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Dr. Nilesh Pareek

Cardiologist

I was very apprehensive about my diagnosis and procedure but Dr. Pareek was so reassuring and make me at ease . He is so skilled and and clever that what he said at the clinical consultation was correct and I am so impressed. The procedure was quick . I didn't know even a thing .From the moment I arrived , I was so impressed by the professionalism , kindness and efficiency of staff. The nurses and the support staff were so compassionate and attentive. The ward environment was clean and welcoming and I appreciate the five star care given to me and I noticed this for other patients too while I was wating. Please extend my thanks to everyone involved in my care . Dr Pareek and the team dedication and commitment to patient wellbeing made significant difference to my experience . Thank you again to every one in the unit. I do also think there is a good leadership behind the scene to make this happen in good patients care and the well run unit.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was made to wait 6 months for my cataract operations because I had a cardioversion. This is a short sedation rather than a general anaesthetic. I have been given no clinical explanations for this. I am in perfect health despite my age. I understand that a normal waiting time at other hospitals is 6 weeks with good recovery after a major operation. I suspect there are no clinical reasons, just a bureaucratic hesitation to take the slightest risk. I wonder how many patients discover that “Well soon” should be retitled “Well sometime”. Your bureaucratic incompetence is illustrated by your list of specialists which does not include the name of my surgeon, your lead ophthalmologist Dr Marzena Raszewska. It is her recorded ability that persuaded me to wait the 6 months rather than seek an alternative.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I had my Pre-assessment on 14/91/26 at 09.30. I arrived early because of the inadequate parking at the hospital but was pleasantly surprised to be able to park straight away so, I arrived at 09.00 for my appt. I registered with reception then the nurse, Sharon, called me. Sharon talked me through my Pre-assessment and explained in detail what would happen when I'm admitted for my op. She gave me an ECG, took MRSA swabs and I had my bloods taken. Sharon explained several forms to me and provided Octensian wash and nasal gel for me to use prior to admission and after. The whole experience was positive. Sharon was very professional with an easy, friendly manner and kindly answered my questions that she had not already covered.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

I had a really positive experience staying at Nuffield Hospital. From admission to discharge, the staff were friendly, welcoming and kind. Everyone I interacted with was attentive, reassuring and helpful, which made a big difference during surgery and early recovery. Even when things were not perfect, such as not having a post-surgery bra in my exact size and sending me home in one that was a bit too big in the cups, the care and effort from the team never wavered. They handled everything with warmth, professionalism and good humour! Overall, I felt well looked after, respected and supported and I am very grateful to the staff who made what could have been a stressful experience feel calm and manageable. 💗

Dr Manish Kalla

Cardiologist

Dr Kalla spent time clearly explaining what my problem was, what further tests were required and how these would be carried out. He went on to clearly and thoroughly explain what the treatment would entail and how this would be done. He checked my understanding at every stage and he created a safe space for me to ask any questions I had and to discuss any fears or concerns about the treatment or its outcomes. I left my consultation absolutely clear on what was in front of me. At all stages Dr Kalla was warm, engaging and very considerate. His path of investigation led to my ultimately receiving a new aortic valve which has saved my life. I recommend him most highly.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari and the team are truly amazing and we couldn’t imagine our journey without them at every step of the way. Their level of service is unparalleled, cancer throws you curve balls constantly and at random times and we’ve been desperate for expert advice and I always get a reply promptly and even out of hours. We wanted to add in re purposed meds to our chemo regime with someone guiding us for safety and not following random internet protocols. Highly recommending Dr Hari and Lucio Health doesn’t even get near to the feelings I have for this team. Simply outstanding.

British Allergy Clinic

Allergy Medicine, Dermatology, + 1 more

I was put totally at ease by Dr Bashkis calm & very kind manner ..he explained & diagnoses what I had been suffering with & offered me a good treatment plan ….he took the time & trouble of explaining everything so well & answered any questions I had with such clarity & confidence which immediately put me at ease ..he offered me comprehensive blood tests which I received within a week & he kindly followed up with a telephone appointment to explain all the resits & plan of action ..I’m very grateful to Dr Bashki for all his kind & caring help ..thank you so much

Mr Ashutosh Acharya

Orthopaedic Surgeon

Mr Acharya performed both my hip replacement surgeries, the first in October 2024 and the second in November 2025, and I am absolutely delighted with the outcome. I am also a Stage 4 cancer sufferer and he went out of his way to liaise with Clatterbridge to ensure my treatment was managed around the surgeries. Everything was explained to me very clearly and I am now walking perfectly and, most importantly, pain free! Mr Acharya was easy to discuss my options with and I always felt able to ask him questions.

Spire Portsmouth Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), General (Internal) Medicine, + 8 more

Very happy to see Miss Fraser 6 weeks after my fascial sling which has completely stopped my stress incontinence . I'm pleased to say my operation has been a success more than I ever expected and Miss Frazer and her team have been amazing from beginning to end . Wish I had this done sooner rather than waiting after 10 years of bladder issues since child birth . Looking forward to being able to do normal activities with my children without having to worry about my badder . Thank you so much .

The York Dental Suite by Mafalda Queiroz

Dentistry

We have been attending Mafalda’s clinic for years now and always receive the best care! Her team are excellent (special mention for Jemma and Chloe). I would highly recommend them to any families - they are amazing with kids, so reassuring and make the whole experience fun. My son is having aligner treatment at the moment and always looks forward to visiting the clinic. Mafalda is so passionate about what she does and we feel we are in the best hands.

Mr Henry Colaco

Orthopaedic Surgeon

I had a severe SLAP tear and bicep tenodesis . Henry demonstrated confidence and professionalism from start to finish. He was approach was clear and considered which gave me confidence in his decisions despite the complexity in the diagnosis and treatment . 3 months on I have substantially full range of movement and on track for a full recovery .

Dr Evangelia Theochari

Neurologist

Dr. Theochari was extremely kind and put me completely at ease. She listened to all of my symptoms and asked thorough questions, and explained her thinking and next steps. I was very reassured and felt supported and listened to throughout the appointment, and I feel confident in understanding what comes next.

Dr James Gamble

Cardiologist

Dr Gamble was excellent, he answered all my questions clearly and made me feel completely at ease throughout the appointment. He carried out thorough testing and explained everything in a way that reassured me. I left feeling confident and very happy with the outcome.

Dr Marco Spartera

Cardiologist

I found my consultant very pleasant and helpful. I was glad that I had seen him in view of the heart problem identified by my doctor. The suggested follow-up seemed very wise, and I am hopeful that the problem may be solved by further medical intervention.

Miss Jo-Anne Dartnell

Orthopaedic Surgeon

We have now seen Miss Dartnell for both of our children and each time we have seen her she has been incredibly friendly, professional and has clearly communicated the diagnosis & treatments in language that both my children and I have fully understood