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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mr Javaid Ahmad Muglu

Obstetrician & Gynaecologist

I don’t tend to leave reviews but feel this is necessary. I think a lot of women out there can resonate with me when I say it can be difficult to be heard and or taken seriously when it comes to Gynecological issues we may face in our lives. Being constantly gaslighted, being told it’s just a heavy period, the pain is normal, lets do a watch and wait, prescriptions given to mask the underlying issues. For me, to describe my past medical experiences regarding this area as both difficult and testing prior to meeting Mr Muglu is an understatement. I decided to try one more time and hopefully someone would take my symptoms seriously. And I am glad I did, as I was blessed with meeting Mr Muglu. From day one, Mr Muglu listened to me when I began to give up hope in finding anyone who would, he took my symptoms seriously, was respectful, made me feel at ease as it was clear he is an expert in his field, was extremely professional and approachable. I also could see that he cares for his work and his patients which is reflective in his results. He is the very definition of excellence within his field and I will only be seeing Mr Muglu in the future where I need a gynecologist. I couldn’t recommend him enough and words cannot describe how grateful I am in relation to the surgery he did. Thankyou Mr Muglu.

Mr Chin Hooi Gan

Obstetrician & Gynaecologist

This was my fifth surgery with Mr Gan, and my experience has been consistently positive over the years. He has always taken the time to listen carefully and understand not just the medical issues, but how they have been affecting my daily life, my comfort, and my wellbeing. What I value most is that he never rushes decisions. He explains things clearly, answers every question, and makes sure I feel informed and involved in my own care. His compassion and attention to detail have made a significant difference to my quality of life, and I genuinely trust his judgement. Having undergone multiple procedures with him, I can say with confidence that his care has been exceptional from start to finish.

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

I have had multiple appointments and a procedure with kingsbridge, the administration staff are honestly the worst i have came across. From not being able to get through to messed up appointments it is shocking for what you charge in a private hospital. The reception staff at ballykelly are also horrendous. When visiting the hospital i was standing at the reception desk for 10 minutes before i was attended to whilst the receptionists were cursing and slagging off other staff and patients. I would really hope this feedback is taken seriously because I myself will not be back in kingsbridge as a patient due to the outcome of all of this!

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

The waiting has been difficult as communication has been poor. I have struggled to get a response from the office both via email and phone. I had a combined assessment and received my ADHD outcome 3 weeks ago. I am still waiting for my autism assessment outcome despite being told the clinical decision has been made. The staff I saw as part of my assessment were fantastic and the support team have been helpful (when I’ve been able to contact them). It’s just a shame that the poor communication has spoilt the overall experience. It would have been good to under the process flow at each stage.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

When I was recommended the Life Plus infusion I was shown a price list of 280 for members & 310 for non members & I agreed to proceed . When I paid I was charged 350 and told the price list I had been shown was an old one . The manager offered me £80 credit on any further treatment. Upon reflection I feel I should have been given the £40 reduction today . I also had to endure a neighbour listening to her phone message on loud speaker, when I asked her to use headphones she moved but proceeded to use her phone more quietly which was ok but not great .

London Pregnancy Clinic

Clinical Genetics, Obstetrics & Gynaecology, + 1 more

I had an absolutely wonderful experience at this pregnancy clinic. From the moment I walked in, the staff made me feel welcomed, supported, and truly cared for. Everyone was kind, professional, and took the time to explain everything clearly, which helped ease my nerves. The environment was clean, calm, and comforting, and I never felt rushed during my visit. I am so grateful for the compassion and respect shown to me throughout my appointment. I highly recommend this clinic to anyone looking for excellent care and genuine support during pregnancy.

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

On Saturday, I attended Canterbury Hospital at 7:30 am for a minor operation on my finger. Two nurses looked after me and prepared me beforehand. Emma went out of her way to help. I had a very good discussion with the test and we decided that general anaesthetic would be the best route. Mr. Smith carried out the operation and I was lucky to see him afterwards when I came round and he said it had been completely successful. Everything seemed very calm, organised and professional. Many thanks for my treatment.

Dr. Dermott Austin

General Practitioner

Dr Austin was very professional as well as being friendly and open and easy to engage with. He took a thorough history and did a full examination before discussing his diagnosis and proposed treatment plan with me. I was confident of his medical expertise and really appreciated his manner. It was only a 15 minute consultation but at no stage did I feel rushed or that more time was needed. Overall I was very satisfied with the experience and would thoroughly recommend.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I had a knee replacement and had a reaction to the anaesthetic which resulted in me having to spend several days in bed vomiting copiously. The staff were so supportive and caring; the nurses couldn’t help enough, the porters, physios, catering staff and cleaning crew were good natured , helpful and thorough. Since arriving home I have had numerous phone conversations with Horder staff, who have been reassuring and helpful with my recovery.

᠎ Karen Laler

Dietitians

I had a really positive appointment with Karen. She was very easy to talk to and made me feel genuinely listened to throughout the session. The information she shared was clear and informative, and I really appreciated the many practical strategies that were tailored to my 10 year old daughter and easy to apply. I left the appointment feeling reassured, supported, and much more confident about next steps.

Mr Marc Laniado

Urologist

Prior to the surgery everything was explained in detail. I felt confident that I was in the best hands possible. The whole set up and the professionalism and respectfulness of the whole team, before and after surgery was first class. The follow up was comprehensive and clear. Excellent. I believe I had the best treatment available and would definitely make a recommendation to others.

Deia Health

General Practice (GP)

Dr Lafina is an out standing amazing person. Very caring and passionate about her job. I would highly recommend Dr Lafina for anything you might have. Her prices are very affordable and the clinic at Harley Street has a very calming atmosphere and friendly staff. I have been going through difficult times in my life and Dr Lafina has been very supportive and always there for me.

Dr Mustafa Alnaib

Orthopaedic Surgeon

I’ve been really suffering with hip pain. Dr Mustafa was professional, friendly and very knowledgeable. I really felt as though he cared about the pain I was experiencing and wanted to help me. I am happy to report that the injection Dr Mustafa administered under ultrasound has really helped along with the physiotherapy exercises. He also followed up with me to see how I was

Professor Steven Brown

General Surgeon

Professor Steven Brown and his entire team have been absolutely amazing. So very kind, caring and really patient with me which has been especially important as I suffer with severe medical anxiety. I have received excellent treatment and care very quickly, therefore I cannot thank you and the team enough for everything you have done to help me so far. A million thanks!!

Professor Vikas Malik

ENT Surgeon

Vikas Malik is fantastic, caring and so professional. He initally put me at ease with his confidence and honesty. He also kept me well informed throughout my visits, before and after the procedure he was great, always professional and polite. I am honestly very grateful to him for his care and I couldn't have asked for a better consultant!