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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

The Catalyst Clinic

Chemical Pathology, Cosmetic (Aesthetic) Medicine, + 1 more

I can’t recommend The Catalyst Clinic highly enough. From the very first consultation, it was clear that this is a clinic operating at an entirely different level. Dr Ethan has an exceptional bedside manner — calm, attentive, and genuinely thoughtful. He takes the time to listen properly, asks the right questions, and explains complex medical concepts in a way that feels reassuring rather than overwhelming. You never feel rushed, dismissed, or spoken down to. There’s a real sense that he is tailoring care to you as an individual, not following a generic template. What stood out most was the balance between deep scientific knowledge and humanity. Dr Ethan is clearly extremely knowledgeable, but he delivers that expertise with warmth, patience, and respect. It builds immediate trust. The clinic itself feels professional, discreet, and well run, with a strong emphasis on safety, evidence-based care, and long-term health rather than quick fixes. If you’re looking for a clinician who combines cutting-edge medicine with genuine care and excellent communication, The Catalyst Clinic is outstanding.

North Wales Eye Specialist Centre

Ophthalmology

When I entered the premises I couldn’t believe the transformation that had taken place as I was familiar with the building when it was a hairdressing salon. It was spacious, immaculate and tranquil. Having been quite anxious before my appointment, I quickly relaxed as all the staff were extremely friendly and kind. All the tests were performed swiftly and smoothly with every concern for my comfort and my understanding of the procedures involved. Mrs. Matthews explained my forthcoming cataract surgery clearly, comprehensively and reassuringly and I was very pleased to be offered the surgery I such a short space of time. All in all I couldn’t have wished for a better experience with North Wales Eye Specialist Centre.

Mr Mike Butler

Orthopaedic Surgeon

My recent visit to see Mr Butler was a very pleasant experience. It was to discuss my procedure which was a Left Inbone prophecy Total ankle arthrodesis. Mr Butler explained the total procedure and what to expect post op. He was very clear and made me feel very confident in a successful outcome. Post op Mr Butler came to see me and discussed the procedure informing me that it was successful but said that it was a difficult operation. I am now in the recovery stage and looking forward to getting back on my feet. Now looking forward to seeing Mr Butler in the near future to discuss my progress to full fitness. I am very impressed with Mr Butler through all stages of this ankle replacement.

Mr Yathish Shenava

Orthopaedic Surgeon

I first met Mr Shenava in December 2024 for my first consultation. He was unaware that i was undergoing treatment for rectal cancer. I was anxious that i may lose my opportunity to have a hip replacement. Mr Shenava reassured me at every point that when ready I would have the surgery. Mr Sheneva explained every aspect of my surgery and treatment and dis so with care, compassion and professionalism. On 5th December 2025 i had the operation and i am moving better and more mobile than i have been for at least ten years. I cannot speak highly enough of Mr Sheneva and everything he and his team have done - simply first class, thank you!

Riz Ultrasound

Physiotherapy

I really appreciated being able to get a quick appointment and having my scan done by a doctor radiologist who could then explain what he saw and give me some advice. The scan was done quickly and it allowed me to promptly get the scan done for my GP. I was super pleased that the report arrived quickly, it was there in my emails before I even got home! There was a chaperone there too, the clinic was nice and the receptionist was very warm and friendly and efficient. All in all a great discovery for me as I felt the prices were very reasonable for private scans so I could use the service for regular health checks..

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The waiting area had few chairs and not enough for the people waiting. The people around there that gave me paperwork and told me where to wait, were polite and helpful. The appointment with the consultant was really distressing, I couldn't ask questions and didn't discussed with me the plan, just set up steps without getting me involved on her treatment plan. This experience was very negative from what I expected when you go to a professional asking for advice and reviewing if your body is working well. The consultant is not on the list from next step: dr Anastasia Goumenou, gynecologist

Mr Naga Venkatesh Jayanthi

General Surgeon

From the first appointment to my last Mr Jayanthi showed care and compassion and I finally felt like someone was listening and wanted to help resolve the issues I was having. I was scheduled in to have surgery a few weeks later and he made me feel so at ease and talked through the procedure and calmed my nerves before going to theatre. After the operation he came to make sure everything was ok and explained what the findings were after the op and made sure I was happy with everything before being discharged. The care I received was first class and would highly recommend Mr Jayanthi.

Poland Medical

Cardiology, Dentistry, + 12 more

I am extremely satisfied with the services at Poland Medical in Harrow. Every time I face health issues, I can always count on professional advice, thorough examinations, and an accurate diagnosis. I am particularly happy with the pediatrician; my children have received the best care in the world here from a doctor who always goes above and beyond. I cannot imagine a better place for me and my entire family. The doctors are professional, kind, and always helpful, and the same goes for the lady at the reception. I highly recommend this clinic!

Professor Ewen Griffiths

General Surgeon

Professor Griffiths and his team performed esophagectomy surgery on 24.11.25. I was informed in advance about the procedure and the operation was very successful. At all times Professor Griffiths acted with utmost professionalism and his knowledge and skills gave me total confidence in the surgical procedure. Post operation was supportive with daily meetings in ICU and the ward. The recovery has been quick and down to the skills of the Professor and his team coupled with the care of the doctors and nurses at the ICU and ward.

Mr Jonathan Stevenson

Orthopaedic Surgeon

I recently underwent an open pelvic biopsy performed by Mr Stevenson, and I cannot recommend them highly enough. From the initial consultation, they took the time to thoroughly explain all my options, ensuring I felt like an active participant in my care plan rather than just a patient. Their reassuring demeanor and the fact that they made a point to visit me personally while I was in the hospital meant a great deal to me. It is rare to find a surgeon who balances such high expertise with genuine compassion.

Harley Street Hearing

Audiology, Ear Care

I was welcome by the receptionist. I saw George Dashfield, Audiologist . George made me feel comfortable and relaxed. He carried out my balance testing explaining each one in detail which I really appreciated. He was very knowledgeable and was able to answer all my queries . He was so thorough and guided me throughout the examinations. His manner is impeccable . By far one of the nicest professional I have come crossed in some time. Would definately recommend this service to others. Thank you.

Meliora Medical Group

Physiotherapy, Sports & Exercise Medicine

I recently visited Meliora Medical Facilities and was genuinely impressed. From the very first moment, I was welcomed by friendly, professional staff and a clean, well-organized environment. The level of expertise and experience they bring, combined with the care and respect they show to their patients, is truly top class. It is five-star service in every sense. I would highly recommend them, and this will definitely be my one and only medical group for any future rehabilitation or treatment.

Mr Sam Singh

Orthopaedic Surgeon

The care that I have received from Mr Singh and his team has been outstanding from start to finish. The surgery went extremely well and I am very pleased with the results. The level of care that I received throughout - from my first consultation to post op was really well managed and done so with a friendly smile. Everything was explained to me clearly and I felt listened to so I knew I was in capable hands. I would highly recommend Dr Singh to anyone considering surgery.

Dr Omar Ali

Cardiologist

Dr omar ali is the most professional and well spoken doctor. He makes you feel comfortable and makes all the necessary decisions that are in my interest. He has always taken out time to follow up with evey heart procedure I have had and still looking after me as I still have a few issues. I wish all the doctors were like him. He is an asset to st george's hospital. I don't know what would happen to me if he was not my consultant. Thanks for your care dr ali.

Dr Imran Malik

Diabetes & Endocrinology Specialist

Dr Imran Malik was professional, thorough, and genuinely considerate throughout my referral. He put me at ease from the outset, took the time to listen, and helped to significantly ease my anxiety. He clearly explained my medical concerns and the steps needed to move forward, leaving me feeling informed and reassured. His calm, respectful manner was exemplary, especially given the sensitive nature of my condition.