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Dr Sayan Sen

Cardiologist

Dear Dr Sen, I wanted to write personally to thank you for the care, clarity, and reassurance you provided during my recent consultations and investigations. Given the complexity of my medical history over the past two years including Toxic Epidermal Necrolysis, prolonged hospitalisation, and recent major spinal surgery , I approached the cardiovascular review with understandable anxiety. Your calm, methodical approach and the way you explained each investigation and result in clear, balanced terms made a significant difference. The reassurance provided by the CT coronary angiogram, ambulatory blood pressure monitoring, and blood results was immensely valuable, but equally important was your clinical judgement in rationalising my medications and recognising that my blood pressure had moved into the low range. That adjustment has already made me feel more confident about my recovery trajectory. I also appreciated how carefully you considered the wider context of my health, recovery, and long-term wellbeing, rather than viewing the results in isolation. It was evident that the plan was tailored specifically to me, not simply to numbers on a report. Thank you for combining clinical excellence with empathy and clear communication. It was genuinely reassuring to be under your care, and I am very grateful for your guidance. With best wishes and sincere thanks, Fasil N.

London Bridge Sports Medicine

Sports & Exercise Medicine

Excellent bedside manner with a true desire to get to the bottom of a problem. Free from the often occurring "I am so brilliant vibes" that I at times got from other consultants. Refreshing down to earth, approachable, very friendly. Most importantly, excellent listening skills, does not try to convenience you of a diagnosis after only hearing a quarter but appears to be thorough before making up his mind. Excellent communicator, who gets a patient fully involved, showing pictures to explain and explaining what he sees on a screen. I initially was a bit apprehensive thinking, hmmm has not got 3 decades of experience like some practitioners I saw in the past. On reflection, a good thing, still greatly motivated to make a difference and passionate about what he does. Deos not leave you feel watching the clock (he went over time, thank you) or rushed. Overall so far a positive experience (first consultation). I usually don't leave long feedbacks but if someone "goes the extra mile", so will I. Most importantly, if you had negative experiences before with consultants causing you pain/flare ups in the night and following day(s) due to handling you roughly during an examination, then give Dr Raiman a try. He very carefully moved my limbs with utmost consideration during the necessary examination, which helps building trust.

Moorfields Private Eye Hospital

Ophthalmology

Moorfields truly deserves its reputation as the best eye hospital in the world. Mr Pal is an exceptional surgeon,highly knowledgeable, calm, polite, and genuinely caring. I have been living with diabetic retinopathy for a long time, and the fear of losing my sight has been constant. Thanks to Mr Pal’s expertise and treatment, my vision is now stable, and I feel reassured that my eyesight is safe. I am also deeply grateful to the entire team who supported me throughout this journey. Mr Pal’s secretary was wonderful, and the lady I spoke to on the phone took the time to explain every step clearly and patiently. She followed up with a detailed yet easy-to-understand email outlining the treatment and costs, which made a very daunting situation much easier to manage. The nursing staff were equally outstanding—kind, attentive, and reassuring at every stage. While the treatment is expensive, it is absolutely worth it when it comes to preserving your eyesight. After living in fear for so long, this care has given me peace of mind and hope again. I feel incredibly fortunate to have found Mr Pal. I discovered him purely by chance through an acquaintance, and I would wholeheartedly recommend Moorfields Eye Hospital and Mr Pal to anyone. I truly hope more people become aware of the outstanding work he does.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was taken into a room that was obviously not cleaned after the last patient as their clothes were still there. My postop instructions were to stay warm. I was absolutely freezing after surgery because the nurses turned the heat down to suit another patient. I was on the end bed and no one came to check on me for ages so I couldn’t get another blanket. I told the nurses at least three times that I don’t eat dairy. I then had cow’s milk and dairy butter placed in front of me which is offensive. The nurses paid a lot of attention to the person next to me, but rarely checked on me. I felt overlooked. By this point, I just wanted to go home but again they prioritised other patients so I was late to leave.

Miss Kavita Verma

Obstetrician & Gynaecologist

I contacted Dr Kavita Verma to discuss my concerns over my prescription for perimenopause. I booked an appointment online at a time suitable for me after work and although I had my reservations, I was put at ease straight away. I talked through my symptoms and what I had been prescribed and I was advised the best way forward and also advised on some other options to help with other symptoms. I am being given a letter to give to my GP regarding what we have discussed and we are having a follow up call in 3 months. Switching to HRT feels like a big step to take, but I feel much about my decision now that I have talked it through. I felt like I was truly listened to and my concerns were heard.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Main reception lovely and consultant was great. Imaging receptionist was blunt and frankly dismissive. Now paying invoice for consultation the original price was quoted on phone I found it’s £20 more which isn’t much but when you are self funding every £20 counts! When I complained I was directed to the fees as outlined on my original appointment letter which state it would not exceed £150 which it obviously doesn't but it wasn’t explained that the figure quoted on phone was only an estimate. Pricing should be communicated more clearly for those who don’t have insurance. So far, apart from consultant, a disappointment.

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

After a week of intensifying, debilitating sciatica pain, I realised expert help was required and booked an appointment with Claudiu at this practice. I’m so glad I did. The initial assessment was professional, very reassuring, and the diagnosis was accurate. I was happy to book the extremely effective follow-up sessions, and I’m now completely pain-free. The rehabilitation exercise programme was tailored to my needs, and I found the phone app provided to guide me through those exercises at home very helpful. I have no hesitation in recommending this practice.

Mr Zack Best

Podiatrist

I’ve struggled with Achilles issues for years from playing football, and I was always encouraged to just play through the pain. After starting shockwave therapy and following a rehab programme with Zack, I’ve finally seen real improvement. I’m now back to running pain-free, which feels amazing. The rehab plan was tailored specifically to my needs and progressed in a really clear, structured way. The shockwave treatment definitely wasn’t comfortable, but the results have been well worth it. I was also given a plan to prevent the injury coming back in the future.

Dr Praveen Kumar

Psychiatrist

I found Dr. Kumar to be exceptionally approachable, thoughtful, and easy to talk to. He created a calm, respectful space in which I felt truly listened to and taken seriously. His explanations were clear and compassionate, and he took time to understand both my medical and personal circumstances rather than rushing through the appointment. I came away feeling more informed, supported, and less alone in what has been a very difficult period. I would highly recommend him to anyone seeking a psychiatrist who combines clinical expertise with genuine empathy.

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

Mr Hasan Kasem

General Surgeon

Was a little bit disappointed with the service of leaving the hospital I hardly slept during the night. A young boy told me at 7:30 to get washed and ready to go home about 10 I said 11 o’clock would be better but when I was getting ready to go home my medication wasn’t ready. My taxi arrived 1130 and he had to go away then I had to find someone else with great difficulty to pick me up and sign papers to discharge me.the young boy did apologise . I was waiting for quite a bit of time and all my medication to be ready.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

I felt that I’ve been looked after from the beginning till end. From the anaesthetist to the nurses Thank you for your amazing staff and even when I woke up after the surgery the 3 ladies there are absolutely fantastic. I want to say thank you so much to Jacklyn she looked after me like a pro. I love how she made sure she listine to what I need and acted on it. Thank you! Of course Dr Sojitra always the best and will certainly travel far and wide to make sure his the one whose going to be my surgeon.

Newmedica Plymouth

Ophthalmology

All I can say is I’m so happy having both my cataract operations with Newmedia. Nick and the team are fantastic. They all have the time and patients to answer all my questions prior to the op, during and after and I’m so happy with the results. At 54 years old and now I don’t require contact lenses anymore, this is life changing for me, so thank you all very much, I can’t express how much difference this has made. Kind regards Steve

Mr Francesc Malagelada

Orthopaedic Surgeon

Without hesitation, I would recommend Francesc Malagelada to anyone. He was extremely kind and patient, and conducted a truly holistic assessment. He took a genuine interest in me as a patient, carefully considering my lifestyle and the wider factors influencing my injury. His approach was driven by genuine care and expertise, rather than simply checking boxes, which made the experience both reassuring and highly professional.

Dr. Lowri Bailey

General Practitioner

I recently had a health check with Dr Bailey and found her to be extremely warm, friendly, and professional, which put me at ease straight away. She explained everything clearly from the beginning and was very reassuring and supportive throughout the appointment. I will definitely be seeing Dr Bailey again for any future appointments I may need.

Dr Edward Cetti

Respiratory Doctor

Dr Cetti had reviewed my earlier scans so was able to pinpoint the issue with my breathing. After a week monitoring my peak flow I returned and he confirmed the diagnosis of asthma. I was very pleased the issue was sorted so quickly and he prescribed an inhaler and gave me clear advice about going forward. I am so grateful to him for his help.