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Mr Robert Sutcliffe

General Surgeon

I booked a consultation for my daughter, Olivia Price, with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Harley Clinic

Cosmetic (Aesthetic) Medicine, Plastic Surgery, + 1 more

I recently had a bilateral breast augmentation at 101 Harley Street and I cannot express enough how incredible my experience was — especially thanks to Dr. Agha Riaz. From the very first consultation, Dr. Riaz stood out as one of the most genuine, caring and skilled doctors I have ever met. He took the time to listen carefully to what I wanted, explained every step clearly, and made me feel completely safe and confident in my decision. His professionalism, precision and warm manner instantly put me at ease. The operation itself was a complete success, and the results are even better than I imagined. Dr. Riaz’s attention to detail and commitment to achieving the best possible outcome truly show in his work. His follow-up care was just as exceptional — he checked in, reassured me and made sure my recovery was smooth and comfortable. The entire team at 101 Harley Street was outstanding, especially Simon, the nurse, who was incredibly supportive and kind throughout the process. But Dr. Riaz is truly in a league of his own — the best, most caring, and most dedicated doctor I’ve ever had the pleasure of meeting. I wholeheartedly recommend Dr. Agha Riaz and 101 Harley Street to anyone considering breast augmentation. You will be in the safest and most capable hands.

Moorfields Private Eye Hospital

Ophthalmology

Very chaotic administration after the initial consultation (errors and delays in invoicing, typos in the written opinion and delays in providing price information for surgery). I felt that the staff couldn't be bothered to get things moving and I had to keep chasing them. The package price quoted on the website for cataract surgery also turned out to be very misleading because the consultant wanted to charge an extra fee for fitting a toric lens, in addition to the extra cost of the lens itself. This pushed up the cost considerably. This extra, hidden, consultant's fee had not been made clear on the website and I felt that I had been induced into paying for a consultation on the back of misleading information about the cost of the surgery. The consultant may well have been an excellent surgeon (I don't know because I chose not to proceed) but these issues made me very uncomfortable and led me to lose complete confidence in the hospital. Going to Moorfields Private was a complete waste of time and money and the hospital ought to refund the consultation fee.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I had my suspicions as to what was happening to me. However, going down the general NHS GP route was not getting me anywhere. They kept treating each symptom individually rather than looking at me as a whole. A few years of going backwards and forwards. Stress! With Dr Nikki, within the 30 minute consultation I felt heard, all symptoms were put together and a treatment plan was formed. It all made sense and everything was explained. Medication prescribed and ordered, report received and a report sent to my own GP, all within a few hours. Future follow up already booked. That is what you call professionalism, efficiency and having very knowledgeable doctors who understand the female body. Wish I had booked them sooner. I would highly recommend them.

Dr Mohamed Otify

Obstetrician & Gynaecologist

I went to see Mr Otify after seeing another consultant, which had dismissed my symptoms as womb pain. I had been in pain for over 12 months, it was making life very hard and sometimes the pain was unbearable. Mr Otify did not dismiss my symptoms or my thoughts. He is very easy to talk to and listens. We quickly came up with a plan . I had surgery 5 weeks ago, total hysterectomy and removed endometriosis, although I am still recovering from surgery, the pain I was experiencing has now gone. I had my follow up appointment the other day, he explained everything he did during surgery and his findings. I would most certainly recommend going to see mr Otify , it was the best decision I made and I can not fault him as a person or as a surgeon.

Mr Michael Wilson

General Surgeon

I recently had a laparoscopic cholecystectomy with Dr. Wilson and I couldn’t be more grateful for the care I received. Before the procedure, he took the time to clearly explain everything — how the surgery works, the risks involved, and what to expect during recovery. Even though I was very nervous, he reassured me every step of the way and made me feel safe and confident going into the operation. My surgery went perfectly, and Dr. Wilson checked up on me straight away afterwards, then again in the weeks following to make sure my recovery was going well. His professionalism, kindness, and attention to detail truly stood out. I had a great experience with Dr. Wilson and would highly recommend him to anyone needing similar treatment.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

great as manged to get 2 appointments close together which meant huge help to me and made sense . was appreciated the only thing I would say is it would be a lot more helpful and save a lot more time and money if appointments were arranged with the patient rather than just sent out through text because a lot of the times they clash or aren’t convenient but I do really appreciate this time being able to move appointments that they were closer together rather than have one in the morning and one in the afternoon when you have to travel a very long way but the service was great. Everyone was friendly and nice and really appreciate all the help. I got it’s just the booking system that seems to be a real struggle.

Dr. Andrew Badcock

Paediatrician

We recently visited Dr Andrew at the Bristol Paediatric Clinic for support with our son, who had been struggling with eating and transitioning to solid foods. From the beginning, the experience was extremely positive. Dr Andrew was not only knowledgeable but also very clear and straightforward in his approach, which made us feel confident and well supported. He took the time to understand our son’s specific challenges and provided practical, actionable guidance that immediately made a difference. His explanations were easy to follow, and the advice he shared was both realistic and tailored to our situation. We left the appointment feeling reassured, empowered, and finally on the right track.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

I recently had a hysterectomy at this hospital the surgeon was brilliant but during my stay in the hospital I was appalled by how I was treated. Staff were friendly but some of them when I needed them ignored me. A specialist nurse from my consultant had to advocate for me. Upon discharge, one of my stitches had been left in which then went on to cause other issues. I was then chased severally for payment when I had made clear and provided authorisation codes from my insurer. I was not impressed with service from the hospital itself at all. But my consultant was brilliant.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

had an excellent experience from start to finish. The staff were professional, attentive, and genuinely caring, making me feel comfortable throughout my visit. The facilities were clean, modern, and well-organized, which added to the overall sense of confidence and ease. One standout perk was the free parking—such a convenience and greatly appreciated, especially during a medical visit. Overall, I was very impressed and would highly recommend this hospital for anyone seeking high-quality care and a stress-free experience.

Mr Javaid Ahmad Muglu

Obstetrician & Gynaecologist

I had an incredibly positive experience with Mr. Muglu at Blackheath Hospital. I truly appreciated the time he took to explain everything to me, making sure I fully understood my options and the next steps. Now, six weeks after my open abdominal hysterectomy (to treat fibroids), my recovery has been smooth, and my incision is healing beautifully. At every stage, I felt supported and well cared for by Mr. Muglu, his admin team, and the entire staff at Blackheath. I'm really grateful for the care I received.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

The hospital itself was great and senior nursing staff on the day were informative and professional. My anaesthetist was phenomenal as was my amazing surgeon. However I had a bad experience with one of the health care assistants who wouldn’t let me use the bathroom and led to a bit of a weird experience. Plus when I got my stitches out two weeks later the nurse couldn’t see the stitches and she gave the tweezer to my fiancé who actually ended up getting the final ones out.

Dr Craig Rosenbloom

Sport & Exercise Medicine Doctor

From my initial contact with Dr Rosenbloom's secretary Faye, I was immediately impressed and felt assured I was going to be in the right hands to deal with my injury. My consultation with Craig was nothing short of amazing. He not only reassured me of my condition and explained clearly exactly what I had done, he went above and beyond to insure that I got the treatment required within the same week. I was blown away at the kindness of my whole experience.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I recently visited Lanthorn Clinic in Farringdon for an advanced blood test and a shoulder ultrasound, and the whole experience was genuinely excellent. The team were positive, helpful and incredibly efficient throughout. The clinic itself is spotless, with a clean and relaxing aesthetic that immediately puts you at ease. Every member of staff I interacted with was friendly, professional and made the process feel straightforward from start to finish.

Mr Asef Al-Ani

Orthopaedic Surgeon

Mr Al Ani is an amazing professional. He is very personable and so so experienced and knowledgeable. He explained what the medical condition of my back was and why it has occurred and what can be done to remediate the pain. I feel so much better following my injections and all the attention given by the medical staff on the day of my procedure. Mr Al-Ani’s PA, Anoushka has been great too.

Dr Dominic Paviour

Neurologist

Dr Paviour was a good listener, was courteous and efficient. I was impressed by the speed with which he sent the post consultation report. The reception staff were welcoming. However the link to download the report as PDF downloaded a zip file, which when I opened it, did not give me the opportunity to access the report. I eventually worked out a way to save the text on my computer.