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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

It's not fair that being an NHS patient meant that we couldnt use the disabled parking, which was empty, right outside the hospital, meaning a much longer and uncomfortable walk. We we greeted well upon arrival and called through almost immediately. Although I found the nurse abrupt and abrasive to start with, I put this down to her working from the computer, checking through info. Perhaps that wasn't her strong point with technology. I have many complex needs, including some communication needs, being ADHD and Autistic. I clearly hadn't understood some of the portal questions and answered them differently to its intended expected responses. Perhaps some more understanding around neurodivergent conditions would be helpful and clarity around the context of their questioning, rather than to feel berated for replying "I fear spiders". The question asked for my fears or what I am scared of, if it was specifically regarding the procedure, it should have been clearer. I was clearly struggling with the bright lights in the office, holding my srm up to shield my eyes from the lighting, even commenting to my daughter who I took with me, my questionnaire replies would have told her I am photophobic, but because of how she initially presented to me, I felt unable to raise my concerns and ask for the lights to be adjusted. (This resulted in triggering a migraine after I left). Im still working on advocating for my own needs. Once the computer work was complete and she faced me to go through expectations of the operation day, she mellowed and warmed, her body language positively changed. This helped reduce my heightened anxiety. She was very good when it came to taking my bloods and I didnt even feel it, for the first time ever. I left feeling far less anxious than I did upon arrival.

Nuffield Health Highgate Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Cardiology, + 14 more

I am a very active 51 year old man and Mr Atkinson fixed my medial meniscus tear which had been obstructing movement in my leg. After 8 weeks I am back swimming, practicing Yoga 5 times a week (all poses including deep squats and child pose) and I also started kick boxing again. I will be training jiu jitsu again in a week's time. I also climbed the stairs at Highgate tube station this week - all 100 of them - without any pain or locking. I had a very good experience with Mr Atkinson. From initial to final consultation I was very happy with the care given to me. In fact my girlfriend who is also a doctor was very impressed by Mr Atkinson's knowledge on a variety of questions she asked. He was very accommodating of her as well allowing her to talk to him on the phone and with me in my final consultation. I want to thank Mr Atkinson for putting me forward for this care, without this I would be struggling with my physical activities and now I have a new lease of life. Thank you so much.

Raynaud's Clinic

Rheumatology

I was very pleased to find out about this clinic and have it so local to me, I found out through a Raynaud's Facebook group. I was able to self refer. I am an NHS nurse with experience in vascular and tissue viability but felt like I still had some questions as I had gone through an acute episode last weather resulting in requiring interventions. I felt I had some questions that wasn't really getting explained to me from my rheumatologist and also the tests were not available on my nhs appointments/trust, so it helped give me a picture of how severe my Raynaud's was and advice for next steps. I have both Raynaud's and Sjogren's. I found both Louise and Dr Howell very knowledgeable and thorough, they took time to listen and explain. I felt supported throughout the appointment. I left much more informed and reassured. I would highly recommend this clinic to anyone dealing with Raynaud's.

Mr Gordon Muir

Urologist

My hydroceles were diagnosed in 2021, at which time they were unproblematic. Though they developed, I dithered about possible courses of action, having consulted two specialist surgeons. I stumbled across Mr Muir about three months ago by which time I really needed to do something. The previous surgeons had seemed both competent and sympathetic, but it was Mr Muir’s experience, patent expertise, clear provision of information and explanations that gave me the confidence to go ahead with the surgery he recommended. It went brilliantly. There was no post-operative pain and I recovered quickly. Impossible to fault in any way! Also, all the medical and support staff around Mr Muir were impeccable. One nurse described Mr Muir as a ‘surgical genius’. Given how smoothly my operation and recovery have gone, I have no reason to disagree.

Mr Pranai Buddhdev

Orthopaedic Surgeon, Paediatrician

We have had the pleasure of seeing Dr Buddhdev for almost a year, and he has made the biggest difference to our journey. From the moment I met him, the way he explains things — not only to me but in a way my child can understand — is an art in itself. He is a surgeon who truly puts his patients at the heart of everything he does. I cannot express how grateful I am to have found him. Being able to give my children the best care available is a blessing. An astounding team works alongside The Kids Bone Doctor. One person who frequently appears in my inbox is Amy, his PA. Even on a random weekend after I received the recommendation, there she was — working away, supportive, reassuring, and incredibly helpful. Thank you to you all.

Dr Nina Salooja

Haematologist

I honestly can't speak highly enough of Dr Salooja (and indeed have sung her praises to family and friends a lot). Dr Salooja offers a level of care that I just think is completely exceptional. She is incredibly personable, takes time to engage, listen and explain whatever medical issues are being discussed, in depth. I'm in my mid-40s and believe she has the best interpersonal skills of any healthcare professional I've ever met. I feel in very safe hands with regards to the medical investigations, discussions around treatment and outcomes; Dr Salooja is clearly extremely knowledgeable and thorough. Very grateful to be under her care.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Couldn't fault any of the staff here, all very welcoming, comforting and professional, made me feel at ease at all times and nothing was too much trouble. I ended up with a few complications from my surgery due to my body not at all accepting the procedure and amount that had been done but the staff and my consultant Mr Harley were on top of it literally immediately. Due to not being a straight forward healer they insisted an open door policy at any time day or night if any concerns. The hospital is very very clean and all policies and procedures are followed to the tee. Honestly a brilliant experience all due to them!

Mr Cristian Nita

Orthopaedic Surgeon

Mr Nita explained the pros and cons of knee replacement surgery to me very clearly and honestly. So I understood what to expect in terms of the level of pain to be expected particularly in the first 2 weeks, but more importantly that after the operation, a good recovery is down to me doing the recommended exercises regularly. Because of his knowledge and experience he inspired confidence in me to proceed. Eight days in, I am very hopeful taking all this on board that the operation will make a massive positive impact on my quality of life.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

When i went to the appointment I was unaware that I was having all that i had done. I had not recieved a message or letter explaining what was going to be done during this appointment. I found out at the appointment. I believe that I should of been told prior to the appointment. I would have prepared myself before the operation of what to expect. The appointment itself was very friendly and professional all through.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

Zenvite has treated me as a whole person, not just a symptom. Having a chronic condition has a lot of different symptom difficulties. They have taken their own time to get me to a diagnosis and new treatment trial very quickly, it has enabled me to feel well enough to start exercising in the pool again and enjoying more activities. They listen and take calmly take action to help you enjoy life happening now.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Platinum providing practice- Practice Administrator feedback. Patients often come back saying their sleep has massively improved and snoring has either stopped or reduced a lot. They report that it’s discreet and much more comfortable than the bulky plastic ones. Partners are sleeping better too which says a lot! It’s one of the most effective solutions we’ve offered for sleep and snoring at the practice.

Bristol Health Hub

General (Internal) Medicine, General Practice (GP), + 3 more

Came in for full health check. Appointment was on time. Staff very friendly. O was offered a hot drink before I sat down. Staff asked if I minded using AI technology to record my consultation. Process was explained to me. I asked if I could be tested for allergy. The Staff found out for me and, for extra charge, arranged for further bloods to be tested for allergy. Check was completed in good time.

Mr Ramy Bassily

Ophthalmologist

From initial consultation, through the surgery itself, and the final check up, it was a positive experience. After assessing my eyesight I was provided with clear information on the options available to me and these were matched to my specific needs. I was reassured at every stage. I wouldn't hesitate to recommend Mr Bassily.

Dr Borzoueh Mohammadi

General Surgeon

Mr. Mohammadi was extremely patient and caring. His approach was very thorough , leaving no stone unturned. Within minutes I knew that I had chosen the best person to see regarding my throat and stomach issues. I feel very lucky to be treated by him and would not hesitate to recommend him to others.

Professor Mike Thomson

Paediatrician

Prof Thomson has a lovely way with children getting them to understand their condition. He has made sure that we were informed about how to treat my son's condition holistically rather than only focusing on the physical presenting issue and was able to refer us to other specialists accordingly.

Professor Daniel Lindfield

Ophthalmologist

Professor Lindfield is extremely professional, whilst at the same time putting you at ease and making you feel comfortable. Professor Lindfield explains everything in a very easy and understandable manner. I would thoroughly recommend his clinic to anyone who requires Cataract or laser surgery