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Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

had a right knee replacement with Mr. Sam Rajaratnam just over two weeks ago on 3rd November 2025, and what I had feared would be a difficult and painful operation turned out to be completely painless. Sam is extremely kind, patient and reassuring — perfect for someone as nervous as I was. I had delayed doing this surgery for a year and a half and even cancelled the operation twice before finally going through with it! Mr. Rajaratnam has built an outstanding team, including an exceptionally experienced anaesthetist, Dr. Barry Philips; a kind and highly competent nurse consultant, Ms. Christine Howis; and an excellent senior physiotherapist, Felicitas Gatti, who visits me at home to guide my post-operative exercises. I was also extremely impressed by all the medical staff at the Cleveland Clinic hospital, who provided exceptional care throughout my stay. Whilst at the Cleveland, Sam visited me daily, and even came in today after my staples were removed to check on my progress. Mr. Rajaratnam’s expertise is evident—he has performed over 7,000 knee replacements—and the level of care and support I received was extraordinary. I was expecting a significant increase in pain once the stronger medication stopped a week after surgery, but to my surprise, I remained completely pain-free. I am extremely grateful to Sam and his wonderful team. I’ll be back for my other knee as soon as I’m up and running again!

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Loughview Health

General Practice (GP)

We travelled a long distance for a specialist blood test for my daughter, and I cannot express how grateful I am for the care we received here. Dr. Fiona Moore who looked after us was truly exceptional — so kind, patient, and deeply respectful with my child. She gave Madison all the time she needed to feel safe and ready, explained everything gently and clearly, and never applied any pressure. Her friendly, calm manner made an experience that could have been very stressful into something positive and manageable. The staff at the clinic were also wonderful — welcoming, understanding, and very supportive throughout our visit. Everyone treated us with kindness and professionalism, which made such a difference to our day. It’s rare to meet a doctor and team who combines such professional skill with genuine warmth and understanding, and we felt completely supported from beginning to end. We are so thankful for the way we were cared for, and would highly recommend this practice to anyone.

Mr Hassan Elhassan

ENT Surgeon

I had septoplasty surgery 3 years ago, which unfortunately wasn't successful. I had several years of sinus issues caused by the nasal deviation and enlarged turbinates. I didn't want to return to the ENT consultant I'd previously seen and I was referred to Mr Elhassan, because of his superior expertise and experience in revision surgery. Mr Elhassan performed a revision septoplasty and turbinate reduction, which has alleviated all of the symptoms I was having. My surgery was complex and he went over the allotted surgery time to ensure the procedure was a success. During my follow-ups, Mr Elhassan has been brilliant in assuring me that my healing process is normal and on track. The changes to my life have been profound and I would whole heatedly recommend Mr Elhassan to anyone with complex ENT issues.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I was told to report to the Heart Centre, which I did, then tried to catch the attention of the only staff member I could see who was someone eating her breakfast from a bowl. The encounter was not welcoming or friendly. I was told to go downstairs to a different door, with no sign on. When I did finally find the right place the nurse was very friendly and kind, and everything went very well after that. The nurse and the consultant were very good in all they did. My letter of admission insisted that I was 'nil by mouth' so I arrived at the hospital thirsty and hungry. When there I was informed that in fact I could eat and drink whatever I wanted- that there was no restriction. I wish I had been informed correctly in the first place.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Dr. Kariyawasam offers a rare and exceptional combination of deep medical expertise and genuine compassion. She is highly skilled in diagnosing her patients with accuracy and efficiency, while also attending thoughtfully to the human concerns that naturally arise when one needs medical evaluation or treatment. Her follow-up letters are always clear, thorough, and truly helpful. Even her secretary is accessible, kind, and supportive, which makes the entire experience smooth and reassuring. Dr. Kariyawasam initially became my doctor by chance, as I needed an urgent appointment and she happened to be available. It is no coincidence, however, that she will remain my doctor moving forward. Her care is outstanding in every way.

Pause and Co Healthcare

General Practice (GP)

I reached out to Nadira at one of the hardest times of my life and literally had no support/help from her whatsoever. As she continually reminds everyone she is a full time mother and a full time NHS GP I don’t understand how she thinks she has the time to open a menopause clinic as she has shown me. Takes weeks to reply to any correspondence. Also she certainly has NHS GP mentality on any HRT. She has no up to date knowledge and is very nervous and unsure whilst in a consultation with her. She quoted lots of things that were wrong and outdated as new evidence has suggested. I would not waste your money and go to Menopause specialist who is only doing this full time.

Mr Ryan Chin Taw Cheong

ENT Surgeon

I had the pleasure of seeing Mr. Cheong in the ENT Sleep Surgery clinic, and I can genuinely say it was the first time I felt real progress was being made toward resolving my long-standing nasal and sinus issues. His approach was thorough, thoughtful, and clearly rooted in deep expertise. He took the time to listen carefully, explain everything in a clear and reassuring manner, and made me feel truly heard and understood. The level of care and professionalism was first-class throughout. I left the appointment feeling hopeful and confident in the path forward. Highly recommended.

Mr Vivek Nama

Obstetrician & Gynaecologist

I received exceptional care from Dr. Nama. He was kind, compassionate, and consistently made me feel at ease, from the initial consultation, through the surgery, and throughout the aftercare. He took the time to listen to all my concerns and followed up personally to check on my recovery. Knowing that I was hoping to train for a marathon in January, he went out of his way to schedule my surgery promptly, giving me the best possible chance to meet my goal. I cannot recommend Dr. Nama highly enough and am v grateful for everything he has done for me.

Mr Alan David James

General Surgeon

I was extremely anxious on learning that I required surgery to repair a hernia. If I had known my surgeon Mr Alan James from the outset I would have been much less anxious. Alan James is a charming and calm surgeon who takes time to explain everything that’s happening every step of the way. I was. a day patient, and my procedure could not have gone any smoother, Three weeks later I am almost fully recovered! I cannot recommend Alan James highly enough, he is an absolute credit to his profession, who many at his level could learn from.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

I went to have my operation dressing removed and the consultant mr paver to check the wounds to make sure he’s happy with the results he was totally happy he said it’s the best results he’s seen for a long time with my second toe correction he’s extremely happy and so am I I haven’t seen my foot look so good in a long long time and the fact I’ve not really had any pain after this surgery is a miracle but I’ve done as I’m told and kept it elevated as I was told too for the first 2 weeks and just shows how much difference that makes

Mr Gautam Talawadekar

Orthopaedic Surgeon

I underwent release of carpal tunnel surgery, R hand. Offered short notice call in by surgical team. The whole experience went as smoothly as butter. Great nursing care pre and post operativly and as a retired NHS employee who has done dental work in theatre I was very impressed by the whole team approach intraoperatively with careful clear checks at all stages, excellent reassurance for me at all stages and good pain control. I am very impressed at how the wound has healed. Very neat suturing! Thank you.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Everyone at ACE from the nurses to the doctors have been amazing at making us and our son feel comfortable and confident through what could be a nerve wrecking experience! The whole experience doesn’t feel clinical, and our son looks forward to being able to come and play at the centre while he’s observed. as parents we feel super supported through the whole process and everyone is incredible kind and well versed in their field.

Mr Raghu Ram Vindlacheruvu

Neurosurgeon

I am a patient with chronic illnesses and it was so refreshing to meet a consultant who not only understood them, but looked at my problem taking an overall health approach as opposed to a specific problem approach. I felt genuinely listened to, understood, and my overall Health taken into account. He also understood all the medications I am on. I left feeling listened to to with a forward plan.

Mr Satya Naique

Orthopaedic Surgeon

Satay Naique mixes his professional expertise with an upbeat, positive and down to earth manner He has operated on me on three occasions and the result every time have been 100% successful After everything has been concluded, he’s left me with complete confidence that I can move forward with little to worry about. He’s also quite funny !

Ms Bhavishka Patel

Dental Care Professional

After being referred to Bhavishka by my Husband, I was really impressed by my whole experience, from booking the appointment, to the warm reception from reception staff and the quality of the clean from from Bhavishka. It was a great experience and Bhavishka is now my go to for any hygiene appointments.