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Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

After my initial appointment I was given 2 codes to give to my insurance company, However when I phoned my insurer they said they could not cover one of the codes and I was to see if Kingsbridge could provide a different code . So for the next 3 weeks I was bounced back and forward between hospital and insurer. Every time I phoned Kingsbridge I was told someone would get back to me but they never did I always had to ring Kingsbridge back . At one point I was told to ring my insurer back and ask them why they wouldn't accept the code as they had used it before , and if they couldn't use that code which one could I use. As I am not medically trained I don't think it was up to me to chase up which codes they were accepting. Also my wife had sent Kingsbridge an email complaining about how much phoning back and forward was going on. Someone phoned her back the following evening, my daughter answered the phone and brought it to my wife , by this stage Kingsbridge had hung up and when we phoned back the line was closed . We finally got it sorted out but I really think Kingsbridge has a problem with there administration. When I went for my operation I got changed into my robes and waited for 2 hours before operation, which I don't mind but the room I was in was very cold . After operation I had to ask for heat to be put on in my room and ask for pain killers ,also I couldn't reach the buzzer to call nurse as it hadn't been set down on my bed so I had to shout for a nurse when I needed the toilet. As I'm happy enough to get operation done I really think the admin could do with a better system in replying to people quicker,

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The staff and my surgical team were all extremely helpful in every way shape or form. They answered all of my questions and they particularly helped with me when it came to my anxiety after surgery. Postop my doctor listen to me and prescribe me the necessary medication for my post-operative care. They were particularly very attentive when it came to patient dignity. The only minor improvement I was I had to wait a little while to be seen once I was admitted and I needed a blood test pretty urgently prior to surgery so this slowed things down a little. The other thing was that I would make is maybe make the patient rooms a bit more less clinical looking I understand everything needs to be clean to avoid infections especially after surgery however making the rooms look a little more cozy and in some ways looks less daunting particularly people like myself that was the only minor improvement otherwise patient care was outstanding.

Mr John Pereira

Plastic Surgeon

I first met Mr John Pereira around 21 years ago for a Breast augmentation and was offered a first class service from my first appointment to discuss options to my last appointment. Always very professional and very clear information and answered all my questions. 21 years later I’m still over the moon with my results and no problems at all! I had full confidence in Mr John Pereira and his team. I recently returned for a Tummy Tuck, muscle repair and Lipo and have just had the last check up with fabulous results, 100 % way better than my expectations and amazed how amazing my final results are! Very professional and supportive from my first visit to discuss my options to my final check up today. I had full confidence in Mr John Pereira and Beverley and this extended to all the staff, everyone was kind and understanding, answered all my questions and my after care was amazing!

Longevity Health and Fitness

Mobility, Physiology, + 3 more

I started with Longevity Health and Fitness in December 2024 after a heart bypass and a stroke and many overlapping medical issues. The expertise, dedication and kindness has completely changed my health and my outlook. Mentally and physically they have inpsired and motivated me driving me forward relentlessly through many ups and downs towards success and positivity. My strength and fitness is the best it has ever been. Nothing I have ever done in my 66 years has come close to the dedication and self belief I have now. They are super professional, brilliant at what they doe and care deeply about the outcome. I am immensely grateful to Longevity for the motivation and accountability they constantly brings to our sessions and indeed every day. I would not hesitate to recommend them to anyone seeking to improve their physical and mental health, longevity and enjoyment of life.

The Agora Clinic

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

Staff were extremely friendly and helpful. We had some issues with the online portal specifically in relation to forms it was unclear what forms we needed to complete. We were coming for a couples fertility not however there was a form called egg reserve which at the very beginning asks what you would like to happen with your eggs. As we weren't doing ivf we didnt complete this form only to be notifed much later that we needed to but ignore that question. Would be better if this form was renamed and the questions reworded. The system also continues to email me daily stating that I have outstanding tasks when I have completely everything and asked to be no longer notified.

Ms Ferha Saeed

Obstetrician & Gynaecologist

What a breath of fresh air to meet Ms Saeed! I really appreciated her down to earth approach, friendly manner, the way that she explained everything to me and her practical proposals for new steps. I felt like I was being listened to and that she had a clear way forward and excellent follow up. She was super efficient in getting the subsequent referrals arranged (to other excellent clinicians) and recommended a pragmatic approach for alleviating my symptoms which appears to be working I’m pleased to say. So happy to have met her and would thoroughly recommend.

Mr James Holton

Orthopaedic Surgeon

Through out this process Mr J Holton has been extremely professional. From our first consultation he explained fully the procedure that I would be undergoing. He thoroughly interpreted my X Rays and Scans to me and what I could expect before,during and after my knee surgery. As a result I returned my walking aids and was signed off by him at the six week consultation. I would like to thank Mr Holton and his team for an outstanding service. Should I require further treatment of this nature I would without question request the expertise of Mr Holton.

Dr Ankur Gulati

Cardiologist

Indebted to this gifted caring surgeon. Dr. Gulati instilled me with confidence every step of the way. He’s s humblea and easy to talk to. The 2 stenting procedures he performed were a huge success thanks to his skilful approach. I could hear the gasps of appreciation from his team and the observers when he had finished each time and he took the time to show me the end results that looked fantastic. I highly recommend Dr. Gulati to anyone in need of heart care, he supported me all the way and made a daunting experience so much easier.

Mr James Smith

Orthopaedic Surgeon

From the first consultation to the post op follow up, Mr Smith was calm, reassuring and patient. He was thorough in explaining all options for me and answered my multiple questions with empathy. Having surgery has been the best decision made, and having the professionalism of Mr Smith to carry out the procedure confirmed this. I felt confident I was in good hands and the operation couldn’t have been more successful. I will be returning to Mr Smith for my second knee operation soon! Thank you Mr Smith and team.

John Flynn Opticians

Optometry

Have l been to many different opticians over the years, having moved around the country quite a bit. Dr Janjua was the first independent optician I have been to. To say I was impressed would be not give my experience the credit it deserves. From a very thorough eye test with clear explanations of every stage, looking for new glasses and their eventual fitting, the entire process was truly professional. If like me you are looking for a new optician, look no further.

Professor Keir Edward Lewis

General (Internal) Medicine, Respiratory Doctor

I have been suffering for several years to control my asthma with recurring chest infections being treated with courses of steroids and antibiotics. Professor Lewis listened carefully to me and wholly understood my symptoms. He explained what was occurring in my lungs and why my condition was not improving. He provided a detiled treatment plan on how to treat my condition and was positive and understanding throughout the consultation.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

I found the reception staff rude - I always felt rushed at the clinic and another friend the same. This is a private clinic the service was awful Dr Sunil was very knowledgeable and I got the results I wanted but not sure I would go back or ever recommend it as I just felt the service let the whole place down I also got a blister from the tape that was put on my back from the patch test - that looks like it might scar!

Core LDN

Pain Management, Physiotherapy, + 1 more

I had an initial consultation with Britany and have since been working with her on a personal rehab programme to proactively strengthen my core, glutes and legs. She has been brilliant. I'm really enjoying the sessions, they are challenging but she has expert physiological advice and I feel like I'm making great progress. Highly recommend the 1-to-1s. Worth the investment.

Dr. Patrick Campbell

Obstetrician & Gynaecologist

This was my final appointment with Dr Campbell and from start to finish of the process, from first appointment, to surgery, and all follow up contact, I can honestly say that I am very impressed with his service. He is very professional yet reassuring and explains everything well and I am also delighted with the result from my surgery. I would highly recommend Dr Campbell.

Dr. Finbar McGrady

General Practitioner

Dr Finbar is very professional and informative but also just really down to earth he immediately put me at ease . I will continue to use this Practice and wish I had found it earlier. Diagnosed with four Basal cell Carcinoma in the back and he explained Treatment and the path forward. I fell confidence knowing I will be reviewed by him going forward.

Darcy Healthcare

Diagnostic Pathway – Cardiac, Diagnostics & Testing, + 4 more

Dr. Dalavye was very professional. He explained the procedure very thoroughly. He answered my questions, so I felt confident I had made the right decision, coming to him for treatment. During the treatment he kept checking I was okay, was it too painful etc, (which it wasn't). I wouldn't hesitate to have more treatment with him, if needed.