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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Miss Mez Aref-Adib

Obstetrician & Gynaecologist

I was operated on by Mez and her team on the 16th of September 2025. I can honestly say that the whole experience has changed my life for the better. You asked about 'bedside manner', I can only say that this made all the difference to what, of course, is a stressful and anxiety-driven moment. Maz called me the Sunday before the operation and introduced herself. I knew instantly that I was going to be in good hands. She listened with intent, she asked the right questions, and quickly understood my predicament. She did not overpromise, she didn't assume or discourage, instead she advised and reassured. The circumstance, I hope, is an unusual one (although, sadly, I think that I might be incorrect). I am a 55-year-old woman who has had gynae complications since I was 20 years of age. Only recently being diagnosed with adeimiosis, I have been in chronic pain for years. Mez instantly understood this challenging journey and empathised with my story. I cannot thank her enough. Prior to, during and after her care and attention to patient care was exemplary. Thank you, Mez!

Midlands Women's Health

Obstetrics & Gynaecology

My first visit was a very positive experience. The clinic was well presented, and I felt comfortable sitting in the waiting area prior to being called in. All staff members were polite, kind, and respectful during every interaction. When I entered the consultation room, I initially felt nervous; however, this quickly melted away as I was put at ease through warm and engaging conversation. I felt treated as a human being, not just a patient. The doctor ensured I was comfortable throughout the consultation and explained everything clearly and thoroughly. I am genuinely pleased with the outcome of the appointment, as I now have a better understanding of what is happening with my body and feel empowered to seek further support to improve my health and wellbeing. Once again Thank you!.🥰

Mr Anshul Sobti

Orthopaedic Surgeon

We were referred to Dr Sobti from another respected Orthopaedic surgeon and we couldn't have been more blessed to have found Dr Sobti. He was attentive, patient and knowledgeable from the 1st moment with my Daughter and made her feel at ease and confident that she would be treated well. He was thorough in his investigations and analysis of the test results. He was open, clear and very supportive once the diagnosis was provided and we felt very reassured he was considering all her needs, especially given her sporting life. Ally his assistant is also amazing. She worked hard do accommodate our schedules for appointments, was responsive and helpful at everything stage. Highly recommended.

Dr Sunil Nair

Diabetes & Endocrinology Specialist

I found Mr Nair to be very personable and attentive. He took copious written notes as I explained my problem and concerns. He suggested an adjustment to my medication regimen, which will help with troublesome side-effects, writing to my GP accordingly. This is a particular source of relief to me. He has also made an NHS referral for me, for a separate, concerning issue. I am extremely glad that I made the decision to see Mr Nair privately, rather than wait for an NHS appointment. If I should need any further advice or support, I won't hesitate to make a further appointment to see him. This was a very positive and supportive experience, Thank you Mr Nair.

Daye

Diagnostics & Testing, Infectious Diseases, + 2 more

From start to finish Daye is intuitive and easy to use. I’ve done many online health tests prior to this but nothing compares to the level of service Daye provides. For clarity I did the full screen and purchased the 30 min nurse call. The sample is beyond easy to take and post. The results came back fast and were clear to understand, on top I was sent a beautiful kind email and was also offered a free call to over my HPV results. I didn’t use this but my 30 min call with the nurse was invaluable. I would have been happy to pay triple the price for the service I received. I will be 100% using Daye again and have already recommended to friends.

Mr Alexander Charalambous

Orthopaedic Surgeon

I have been under Mr Charalamous's care for around 3 years. I have always found him to be easy to talk to & he explains things in a way i can understand. I had a botched knee replacement at Kim's in Maidstone which was very painful. After a few meetings to discuss what could be done we agreed a procedure. I have to say i am over the moon with the results. The recovery time was extremely short, after the insert replacement i was up & walking with no sticks inside 2 weeks. I am extremely happy & will request Mr Charalamous for me left knee once it gets to a point where it needs replacement. Top Surgeon.

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I'd laboured under my shoulder injury for 6 months, and Chris was able to achieve vast improvements in comfort and ability within weeks. Chris was impressively professional and meticulous, a pleasure to visit and I always felt willing to go the extra mile to explain the process to me and make detailed recommendations. This has really brought about a transformation in my quality of life, and I'm delighted to be back doing the things I love. Almost two months after first visiting the clinic, I am fully recovered- absolutely game-changing, could not recommend enough.

Nuffield Health Taunton Hospital

Breast Surgery, Cardiology, + 16 more

This was my second cataract operation on my left eye having had a very successful cataract removal and lenses replacement on my right eye performed by Mr Sian a couple of months earlier at Musgrove Park. Mr Sian’s skills , patience and care are exemplary. The outcome hss exceeded all my expectations. For information I initially saw Mr Sian at the Nuffield and had my resulting procedures at Musgrove Park due to the complexity of both eyes. My comments apply mainly to Musgrove although are also applicable to treatment received by Mr Sian at the Nuffield Taunton.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

I had booked a vitamin infusion. The whole experience was a desaster. The nurses used several needles but were not able to “find a good Vene” as they called it. They said my venes are the problem which is ridiculous as I had been to your place to get infusions multiple times and there never was a problem. As a result, I now have three large bruises and my arms hurt. I left without getting the infusion. The ladies did not even apologize. In my view, they should get proper training both when it comes to doing injections and servicing clients. I will not return.

Professor Francisco Leyva-Leon

Cardiologist

The Professor has been excellent each time I have met him with exactly the right level of professionalism in a very client focused manner. He just incredibly knowledgeable about all thing cardiology and given me excellent advice and guidance using the most up to date CT and MRI scanners to understand the issues involved. He explained, using the screens, the issues involved in a very user friendly fashion for the laymen/patient to understand. I had total confidence in his advice and very pleased my Doctor referred me to him. Thank you Professor Leyva-Leon

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

Andrew is always friendly and personable and is always genuinely intrested in what i have to say not only around my health but about my life in general and always remembers things i have told him even when it might be 6+ months between appointments. I always feel comfortable and respected and have no issues with asking questions on anything that might be playing on my mind but also know i can challenge results, treatments and my personal boundaries are respected without the fear of judgement of professional or personal opinions

Mr Neil Johns

General Surgeon

I would highly recommend Mr Johns for anyone with breast concerns. He has a lovely manner and very clear communication, taking time to explain things to me and manage any questions and concerns that I had which gave me confidence that I was in good hands. I have had two operations conducted by him, both of which went well, and medical professionals who have subsequently examined me have proactively commented on how neat my scars are. I feel lucky that I was referred to his clinic and would highly recommend him to others.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Dr Georgiou was extremely kind and generous with his time, despite this being a second-opinion consultation. My uncle was diagnosed with advanced, stage IV malignancy, and Dr Georgiou approached the case with seriousness and care, without being dismissive or overlooking treatment options. He supported the appropriate treatment plan, and after four cycles my uncle is doing remarkably well. His clear explanations and compassionate attitude gave our family reassurance and confidence at a very difficult time.

Mr Surendra Patnaik

Orthopaedic Surgeon

I had a frozen shoulder for about nine months when I met Dr. Patnaik. I was in a lot of pain and had restricted movement in my right arm. But Dr. Patnaik was very positive. Explained next steps clearly which was an injection. Four months on and I have full movement in my shoulder and can now go about my daily life. The injection coupled with physiotherapy have been a game changer. I highly recommend Dr. Patnaik to anyone suffering from shoulder pain. Suffering in silence is not a solution.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

The team at AURA are all so friendly and kind, and always chat first and deal with any concerns I have, efficiently. The practise is welcoming from the moment you enter the reception and is spotlessly clean. The treatment is gentle and informative, in a relaxed atmosphere and I leave with a brand-new feeling mouth, happily. The invoice is emailed to me quickly so that I can claim on my insurance straight away. AURA is a thoroughly professional service.